InterContinental London The O2 Reviews

Lots o construction around and not a very view around it

Never have I experienced an over priced hotel like it, over 300 pounds for one night tv didn t work, could access mini bar then was told to come down and give card details before you could open the mini bar door , sounds petty I know but when you pay good money you expect a few finer things, bar service terrible couldn t cope with having a few guests ordering drinks, not even as much as a bowl of complimentary nuts at the bar, then going back to room and can t open the mini bar or no tv working was icing on the cake, receptionist rude when asked why I couldn t open mini bar door , stayed in friendlier mor accomaditing bed and breakfast will never stay again, no matter how convenient for 02 venue
Jokers

Stunning. Food impeccable, cocktails pricey but beautiful. the sky bar views are stunning book a booth in advance. Staff are charming and it's a touch of luxury on the peninsula. If you like architecture photography you'll get some great shots here. The rooms are lush too.

Really poor and unhelpful! We barely stayed 10 mins in the hotel! The receptionist was super rude and we felt so uncomfortable and had to leave at 11.30 at night. She lost a great deal over her foolishness of wanting to charge 75 extra for the issues in the room that wasn t even our fault. So instead of rectifying this and moving rooms for something that s not our fault she was happy to see us go. If you want 5* then this is not it! There is Mayfair 5* then there is whatever you call this! Mind you we were returning guests. Really poor service and rude receptionist!

Loose plug sockets and screw exposed where door stop should be. Reception didn't care. Handy location for the O2 but overpriced for a hotel that feels like it sits in a parking lot.

Amazing room, amazing service and close proximity to the o2 arena than I could ever possibly imagine which aided me having fibromyalgia. Also the car park rate for London was quite reasonable. Definitely go again may even upgrade to a swankier room.

Breakfast was epic! Service was wonderful.... My kids always have a great time

Awesome view outside and beautiful building from inside. One star gone for no free parking not sure for hotel guests but for party comers you have to pay for parking.

Very nice afternoon tea not so nice 12.5 percent service charge on bill

Have stayed here many times in the last 18 months and am always pleased. Excellent staff all round, polite, friendly and professional. The club lounge is a great value extra if you want to splash out for some peace and quiet. The hotel is only a 5 minute walk from North Greenwich tube station and is easily accessible by car too. If you have the budget, check out the tasting menu in the Peninsula restaurant on the 2nd floor, it's a culinary delight. Nothing but praise for this hotel from me. Will definitely return.

Peninsula restaurant is a really nice location with great views of the river and canary wharf area. Good was good. Some dishes excellent some ok. Great service

Always a really lovely stay at this hotel. Fabulous location and great for a little getaway. Beds are so comfortable.

Very friendly and helpful staff lovely room and breakfast was amazing

If your delivering to this place security is a nightmare but once in its ok

My Mum and I came for a 'Luxurious Spa Day For Two' experience on a Friday and it was fab! The receptionist Joanna was friendly and welcoming. We enjoyed our massages as it wasn't too tense, although it did feel like 25 minutes rather than 30. The changing rooms, showers and lockers are nicely kept, making the place clean. The food and drinks included was tasty but it could've been better with more choices. I felt that for the price we paid, it was worth value and we would return.

Very nice hotel. Very sutable for big conference events.

Brilliant view. Great hotel. Beds could be comfier but outstanding otherwise

We stayed for one night, 2 adults and a teenager in a upgraded room. Upmarket hotel with good bars and restaurants. The hotel staff were very friendly and attentive. The breakfast was one of the best I had so far in hotels. My only advise is to book everything in advance, including bars. We couldn't go to the pool as it was already fully booked. Short 3min walk to/from O2.

Hubby took me here for my Birthday and let me tell you the food was amazing the service 5stars and the views spectacular!!!!! And the staff are so friendly

Love it, Staff are so friendly and helpful. Right kn the door step to the O2 and facilities in the hotel are amazing. Room is clean and tidy well stocked with condiments. Lovely view of canary wharf, Swimming pool looks fantastic although I forgot my swimwear. A really well placed hotel perfectly situated for day trips into london. The breakfast set up is incredible, so much to choose from and all you can eat! Really worth a look.

Very well run,fantastic food,cleaned to a very high standard can't wait to come back

Was there for a conference and the hotel seemed nice. Staff were helpful and friendly, food was very good I have to say. Better than most hotels. Can't tell you what the rooms are like though

Modern and stylish hotel right next to the O2 with very friendly and helpful staff. Was here for a conference and the food and drink was very good.

Very nice hotel, was there to see the Strictly Come Dancing stars after the show.

The hotel bed and breakfast was the best experience of my stay at this hotel. I had two issues with my bathroom hot water and took all week to get fix instead of them just letting me switch rooms. Room service is the last thing you should order food from. The food was not good and comes cold. Room service manger did not have great customer service and dose not know how to speak kindly to guest.

Very nice Hotel. Staff were brilliant, professional and very polite. Rooms were immaculate. Overall impressions were outstanding. Whole hotel was clean in every area. One of the nicest hotels I have ever stayed in to date.

Stunning Hotel, went for our anniversary and the staff kindly upgraded our room on check...Will definitely be staying again

Clean hotel and great service close to the Underwater station

Beautiful interior, welcoming service and the bar has a great view for sunset with canary wharf

Great facilities. Only attended a few conferences and every time they've been well organised with friendly staff. The view of the city is really great!

Nice hotel, nice rooms, good shower, extensive breakfast buffet and good service.

Brilliant venue for events. Lovely view of Canary Wharf. Impressive fireworks display from huge windowed wall.

Have stayed here 6 times now since hotel opening. Wonderful staff.

Very swish, easy to use room tech, good staff, breakfast OK, but not worth the extra.

Recent overnight stay here. Beautiful hotel, room was perfect. All mod cons! Some amazing views over London. Would stay again on my next visit to London

I went here for a spa day with my mum so this review is specifically in relation to the spa facilities.

There is a pool, Jacuzzi, steam and sauna too. When we were there the sauna was off, apparently because of an earlier power failure. When they turned it back on it had still not gotten hot by the time we were ready to leave.

Apart from that the facilities were clean, if rather small. It was not very busy but it was a Wednesday morning. If you attend at a busier time you might find it overcrowded.

Overall it was decent, the location was very convenient for me and the facilities were okay.

Conference hall was amazing. Very clean an spacious

Fantastic hotel, rooms, service, views and food were all superb and beat our expectations. Would definitely recommend and re visit.

A five star hotel with over 400 rooms
free wifi as standard.however padistainwalk way to the front of the hotel isn't very friendly!

Location is fantastic with wide front view of river front, service was very great, with smile on everyone face and very helpful. Haven't been to room but lounge and hall where event was taking place was very well maintained as well as clean.

Great location, comfortable rooms, excellent breakfast with a view to the Docklands

Nice interior and good service. Definitelly good location for conference. Great view to modern city centre.

Out of the way unless you are visiting the O2 or attending a conference. Jubilee tube line services the hotel well, but a slightly arduous walk can be off putting. Well appointed and facilities in good condition.

This hotel is one of the most comfortable we have stayed in. Everyone without exception were helpful polite professional and in some cases entertaining. We would not hesitate to return again. Thankyou all for a memorable stay.

The restaurant had beautiful views and was very accommodating to any dietary restrictions

One of the nicest hotels I've ever stayed at. Staff were extremely friendly and accommodating. Mark in the SkyBar made by experience extra special. The concierge were really helpful and the room was spectacular.

Amazing hotel extremely lovely staff from the events

Such an amazing Afternoon tea experience! I went there with my bf yesterday. We had such a warm welcome from the concierge who accompanied us and introduced us to The Meridian lounge manager. The service was excellent, the best service and afternoon tea I have had so far in London. He offered us 2 complementary glasses of champagne, explained to us the food selection and received also the 25% discount booking with the afternoon tea website. The manager is top notch - went the extra mile! We felt very well looked after and couldn't recommend more this place! At the end the concierge again swept us over our feet with his professionalism and extra mile - he opened the door for us and asked us about our experience and other plans we had! He seemed genuinely friendly and passionate about his job. I would like to thank all the staff there, really amazing experience! I will definitely go again!

Excellent service very nicely furnished rooms. Excellent view to Canary Wharf at night from the top floor bar. When there is no conference or show nearby the room prices are excellent.

For the price it wasn't worth it you had to queue to get into the lift and the breakfast was disgusting

Very stylish hotel bar on the first floor. View of London is impressive, especially the sky bar at night

Absolutely luscious and very fancy, but still warm and inviting.

Beautiful hotel 1st class service but bar mega expensive

Quite good facility for events. There should be more space outside the conference rooms for lunch.

Excellent hotel, the staff were very friendly and helpful the rooms were immaculate and the O2 arena was just a 2min walk around the corner from reception, we will be definitely staying here again for any future gigs we attend in the arena

I think this is the best hotel we have ever stayed in. Staff can't do enough for you. Rooms spacious and comfortable. Very clean. Not exactly cheap but worth the money. Lovely breakfast as well