In my experience, this company is very upstanding....
In my experience, this company is very upstanding. Quality products and installation, knowledgeable and courteous staff. I ve recommended this company many times, and will continue to do so.
In my experience, this company is very upstanding. Quality products and installation, knowledgeable and courteous staff. I ve recommended this company many times, and will continue to do so.
Gutters have done a fabulous job. Nick the sales person was very nice and knowledgeable.
This is the most poorly run company I have ever interacted with in any industry. Infinity doesn't even deserve one star. The sales department doesn't communicate with the sub contractors and Devonte in the Grand Rapids office was rude and unprofessional to put it mildly. They overbook jobs and only care about new sales. It took 6 months for them to even begin working on my parents house and the work that was done was shoddy at best. A piece of facia blew off shortly after because it wasn't even nailed. They originally "completed" the work December 18th, 2018 and the facia blew off in February. This was finally "fixed" in June, with the facia being nailed this time, but upside down. Any prospective customers need to seriously heed the warnings of other customers.
This company has made repeated cold calls to my 90 yr old dad, insisting they are trying to " reschedule" a "free evaluation" that he never scheduled or wanted. They even told me they had made an appointment with him via talking to him on my cellphone, which was not even available to dad and which he has no idea how to use. Beware!
I love this company! Due to severe winds and a storm, siding came off of my home and had to be rehung and replaced. Infinity was very professional and prompt. They even added extra insulation to help me save on my propane and heating costs! My house looks amazing and I highly recommend them and would definitely hire them again!
Infinity did an incredible kon with my gutters and gutter covers. The sales staff and installation staff were excellent. They even recommended that I not replace existing gutters as they were fine and saved me a lot of money. I would recommend this company to anyone interested in home improvement projects.
We our impressed with the salesman with this company drew schau and Dylan otto!!
Ultimately we are pleased with the overall experience we had with Infinity Home Improvement. The crew was professional and curteous. They were timely and called with any issues or questions they had. The quality of the job was good, the gutters look great. The only complaint I have is that we asked for swivels on the bottom of the gutters and those were not installed. I would recommend Infinity to friends and family.
I am not a fan of giving reviews immediately after having work done because I want to make sure the quality lasts over time. Roughly a year ago we had Infinity come out to give us a quote on some facia we needed replaced due to rotting wood on our front porch. The salesman was upfront with what would need to be replaced as well as what else should be replaced in order to make sure the finished product would look seemless with the rest of the house. He was able to find a color match with the rest of our house and set up a time that would work best for us. I am happy to say that the quality of work has lived up to our expectations and would definitely recommend them to any of our friends/family. Our next home improvement project will definitely be handled by Infinity Home Improvement!!
Friendly, knowledgeable sales with quick turnaround on services. Very happy with this company.
We recently had Gutter Guard installed on our Home and I am over the moon with the results! We have never had gutters on the home before and I am so looking forward to the rain no longer cutting deep gouges in my yard every time it rained. The installer was knowledgeable, neat and extremely polite. I would recommend this company to others with no hesitation!
I had a really good experience, Drew came out and inspected my roof and it does not need repair at this time, he was very helpful.
Been a happy gutter helmet customer since 2016. I recommend them to everyone.
Just wanted to share my experience with Infinity Home Improvement. My husband and I decided it was time to put a steel roof on our home. So we went online to search companies that install steel roofs. We found Infinity Home Improvements and we are so glad we did. Our sales man, Boyd Levitt is so friendly and professional. He talked us through the whole procedure from measuring the roof and letting us know the cost to picking out the color. Eric, who installed the roof came out and re-measured to make sure everything was right and would be ready for him. It was amazing to me that two men could install the roof in the middle of winter in such a short period of time. We can't say enough good things about Infinity Home Improvements and their employees. They are a company that cares about about their customers and the product the products they sell. You know your will be getting the best quality from them.
I just had a metal roof put on my house in September 2017, and it looks wonderful. I have already noticed my furnace is not going on as much with the colder temps.
I had a sales representative come to my home and give me a design and quote. He was very understanding and helpful and thorough. I would recommend Infinity.
Very knowledgeable and patient. Aaron was very friendly and I look forward to our fallow up call. Not able to address all the issues but they were willing to bend over backwards to help me out. I have some ideas to throw around with the sales rep. I understand the wanting to do a full tear off of the roof and all the decking too satisfy the warranty requirements but I simply can't afford that.
The only reason I gave Infinity a star is that the bathroom finally was finished and the quality is up to par for the price but that is where the positives stop. We had paid in full before COVID and understood the delay but we had to reach out with multiple phone calls to even try and get a time for our bathroom install. On the day of the 1st install I took the day off work and waited from 9a-11a (the times they were supposed to be here at). At 10:59a the day of we receive call saying they were not coming. The second date was also a last minute too and finally on the 3rd time, where again we had to call this time multiple times to get someone out, it was finished. Our representative who started out nice by the end kept telling me to call the same number and was no help. The lack of communication was revolting. By the end of my experience I felt like I was a mother hounding their reluctant kids to get the chores done. If it was not for our persistent reaching out I strongly believe the bathroom would not be done (almost 6mo later).
I ve had mixed experiences with Infinity Home Improvement. I was having issues with my gutters and received a number of quotes. All the other companies just gave a quote as asked. When talking with Boyd, he straight forward told me that there was nothing wrong with the gutters and didn t need replacing. The previous installer didn t use enough downspouts for the size of the roof and size of the gutter. He recommended replacing only the downspouts with larger ones, which took care of everything. I went with Infinity Home Improvement because of giving me a solution to the problem and not just a quote.
The less than 5 star review is a result of them needing to improve their internal communications. I think this is then transferred to communication with customers. Service had been a little tough to get on a second job they did. Also, they called to do a free energy evaluation. I said I wasn t available for the first suggested time and we agreed on a later day and time. They said someone would call before the appointment to confirm that everything was still a go. They called, but they tried to confirm the first suggested time which I had told the first person was not good and explained that a later day and time was the agreed plan. The evaluation went off, on time, and without a hitch.
All we wanted was a simple estimate as we are new home owners. ALL we wanted was gutters, nothing more. Sky high estimate. The salesman seemed fine at first but over stayed his welcome by about an hour and a half, bad mouthed family run local guys doing the same thing with the same material for literally thousands of dollars cheaper. Did not respect our verbal non commitment, wanted a deal on the spot and was very VERY pushy! A complete waste of an hour and a half, he spent 3 minutes with the actual estimate. Wouldn't take "not right now" for an answer, an literally told us he was stalling so we would invite him for dinner (my wife was cooking during the last part of the visit, in hopes he'd take a hint) even as he was leaving, kept going on about how we shouldn't waste time with other estimates and make an educated decision instead of an impulsive one. Disrespectful to us and our answer. Do business with the little guy, not these people!
Great quality of products done in a timely manner. I would highly recommend!
Stay away from this company! Just had someone quote me $2600 for gutters on a 1000sq ft ranch. And that number was with a 15% special they were running conveniently. What a ridiculous number! I was quoted last fall for $850.
I asked for a quote in writing and she said they weren't allowed to email a quote. She was going to write the quote down on her business card and said it was good for 30 days. That is extremely unprofessional and a questionable business practice.
I laughed her off my property. Stay clear from this company if you don't want to get ripped off.
I had a few quotes for my roofing project, glad we went with Infinity. The price was right, they come out when planned and the project looks good. Just may have them do my kitchen.
Great work done on my house siding. Took a bit longer than expected to finish but worth it. Boyd quote on supplies and color match was as close as I could imagine... Very little overage. Good job guys
My experience with Infinity was excellent. The product is top notch and the gentleman that installed my gutters was very professional. He was quick and cleaned up when the job was done. I would recommend them.
Infinity did gutters and a roof on our home. We are extremely satisfied with the workmanship and professionalism they showed while working on our home. We recommend them to all
Had an issue with heat bills. They have a product that is saving 31% thus far on heat and electrical. Thx Infinity!
Infinity Home Improvement did a good job of examining and improving previously installed gutters and installing new on the rest of the house. The young men were courteous and efficient. Thank you for the good service Home Improvement.
Great remodeling company with great products. Very knowledgeable staff who can get your project done right.
PLEASE READ: The owner of this company Bob Heilman is a con artist and a professional scam artist. 80% of his customers are Senior citizens because he knows he can charger 8 times more then what the job actually cost knowing most older age people will not know the difference. I recommend YOU DO NOT USE INFINITY HOME IMPROVEMENT for any improvement to you home. The rating is Low for a reason, me and my wife wish we never spent a dollar with this company. Please watch out for owners like Bob Heilman he cares about money and not your well being or the I m improvement of your home!
Cancelled on me the day of my service for a quote for an addition to my house 3 times. They are not reliable. Use someone that will actually show up. Can't imagine how they stay in business.
A great job was done removing an old bathtub and installing a surround shower. The flooring was fixed with pieces of wood where gaps needed filling due to the shape of the bathtub versus the rectangular shape of the shower. I had extra new pieces of tile which was used to cover the wood and match the rest of the tile floor.
The lady who answered the phone had terrible customer service experience you can tell she s having a bad day already, and it s only 9:30 am.
Avoid Infinity Home Improvement at all costs! After pouring 10K into a bathroom remodel, we have had a recurring problem with a shower door that will not close completely, leaving a sizable gap. This, on a shower that was only installed 8 months ago and is not even being used! We had a service repairman out twice to "fix" it, but the gap always returns. Our third request for service was on Jan. 3, 2017. The company blamed my father (who is disabled) for causing the gap. (Apparently he is an easy target given his medical condition.) They have not been returning our calls to have someone come out and take another look at it. After reading yelp, google, and facebook reviews, I'm seeing a pattern here. This company's "Lifetime Warranty" is bogus. BBB complaint filed. You have been warned. BUYER BEWARE!
Had them come out and give me estimate on 10x20. & $13,800.00 was for wood. Insult to my intelligence . Sale person was nice, but if your so busy that you can double the price say so. I think it shows lack of integrity.
Had siding done on my doormer. No leaks before. After their work my daughter's closet began leaking an absurd amount. After about 2 months they finally show up to fix whatever it was that went wrong. The guy was arguing with me for 15 minutes about how he's been doing this for 30 years and it wasn't his fault, etc. It's one thing to have a conversation, it's another to catch an attitude about it. I had ZERO leaks before their work and had leaks after. No communication whatsoever, they showed up late after rescheduling twice. He's still outside "fixing" the problem but he's griping and complaining and talking so much bad things about me and the house. Tried calling their home office. Tried sending an email. Since then I've had to file a home insurance claim because of the extensive water damage inside my home (which the repair guy is saying it hasn't rained at all...). My grandfather who used to work in construction comes out to talk to this guy and he proceeds to argue with my grandfather too. This man specifically is absolute trash. Poor customer service. Poor responsiveness. Poor punctuality. And has completely ruined the experience of this company. Will not have them return to finish the rest of the house for the siding the claim is "exclusive" to them (I've had other estimates with the same company pamphlet). I'm absolutely livid how this guy thinks he can talk to me and my family.
No they're not gunna fix the damage inside the home that they caused.
I'm not one to leave reviews. I'm not one to go out of my way to complain. So if that tells you anything about how poor this company is...
Hopefully he picks up the cigarette butts out of my yard that he's been cheifing on.
**2 week update: they sent me a bill for what they "fixed" (over $500). It's still leaking an absurd amount. I'm being held liable for what they messed up and refuse to acknowledge was their fault (even though I'm pretty sure this is why they have insurance to cover damages that may occur on their behalf). Have since found nails in my yard thanks to my dog and kid, the last two things I want hurt, he didn't pick up his cigarette butts, and they decided to have lunch and left fried chicken bones in my yard. Reported to BBB. Waiting for response from company once again. At this point I'm terrified to have them come back to touch anything on my home and another confrontation with the crew they sent out. Talking to home insurance company and they said not to file a claim because this company is at fault.
I honestly didn't expect this terrible of service. The men who did the estimate were decent enough. A bit pushy but that's to be expected when their livelyhood is dependent upon those sales. Before covid I was at work when they men were here doing the job. My grandfather signed off on my behalf because it did look nice. It's on the second story so can only be seen from the ground. When we first notice the leak the dry wall was just wet and dripping. Since then they drywall and insulation has come out, not by choice. I don't know what to do at this point.
First, they won't give you a quote unless both husband and wife are at appointment. Second, they won't give you a quote unless you'll listen to a half hour-45 minute spiel on their company. I didn't have time, just wanted a quote on the work. They wouldn't give us a quote if we wouldn't listen to their company description presentation first. We balked, they walked away from a possible sale!
Very eager to sell me a $15K walk-in tub. Very poor installation, shoddy workmanship, and damage to my bathroom door and ceiling. Width was shorter than promised, so I had to put out to get new carpeting installed.
Had 4 problems over the last 4 years, and they refuse to return phone calls. It has been 2-6 months to get them to address problems, and they always had excuses: "phone system wasn't working", and "sorry I forgot." Took 2 complaints to the BBB to get them to address issues. This last time they passed their responsibilities off to their supplier (of American Standard Tubs), and he has been great to work with and is right on top of the issues.
We purchased a roof on 6/10/14 for $14,00.00 dollars. My roof started leaking 2/22/19 into my bathroom. I reported it, after 4 complaints I finally had 2 guys come caulk somewhat. On 3/11/19 the leak started again and no one seems to care at Infinity. I wan a new roof.
I wouldnt give them even one star. We were told both my husband and i had to be present. To fix a window? The first appointment scheduled was cancelled. The next appointment, no one showed, no one called. Seeing other reviews, this is apparently a pattern. Totally unprofessional!
My wife and I can not be anymore happier then we are with Infinity Home Improvement. We needed a ramp to get my wife in and out of the house, Infinity was the only company willing to come out and help us in the cold weather. We are very blessed to have found such a wonderful company. And thanks to Laura for the follow up to make sure we were happy. We tell everyone about Infinity.
Great company, high quality products. In my opinion best products in the market . If you are looking for a home inprovment job to be done. I would recommend infinity home inprovment.
We are very pleased with the insulation infinity did in our attic. Everyone is so nice and polite. We can not say enough good things about the work. Thank you
I get we had a storm, and the poor guy went off the road, sure reschedule. Here I sit waiting for someone whose called in sick, how do I know CAUSE I CALLED TO ASK where is my appointment . One star for the apology
A guy named Mitch met with my elderly neighbor and gave her a price of $8,680.00 for a set of standard deck stairs made with pressurized lumber with vinyl railings. The price is double the highest bid we have gotten so far, and is so out of line as to be laughable. Then this Mitch guy tried a high pressure sell by offering to take $800 off the $8,000 quote if she signed up that day, treating my neighbor like she was stupid. If you're a senior citizen, beware of Mitch and this company. I would give this company a zero, if I could. One of the reviewers said this company lacked integrity, which is an understatement.
I hired Infinity Home Improvement and found their prices very fair and the quality of workmanship exceeded my expectations! I would recommend them to anyone!
I product was what they say it was it was installed fast. Service was great I would recommend them to friends and family.
Review for my parents...who TRIED to be customers...
I would give 0 stars...if I could. This company was useless. Scheduled an appointment for Saturday, March 3rd. No call, no show...NOTHING!! Received a phone call FINALLY...this past Friday...to reschedule. With no apology...no reason...just a lady with an attitude. Horrible customer service!!
Infinity put a new tub in for my Mother, Danny did such a terrific job. We are extremely pleased with the service and quality. My mom really enjoyed talking to the lady that followed up after the work was done. Thank you Infinity.
To start off, we love the two decks. Took longer than expected to complete, thanks to mother nature. A friendly note to future customers...if you get Boyd as a salesman, read and check everything, make sure prices match product. And check the wood used, it's not hand picked, you get what the lumber company sends you. Other than that, customer service, Bob the owner, J.R. the surveyor, and the two guys that built them, (the two decks), we're nice to deal with.
I couldn t recommend infinity less.
We have a leak in our siding that is allowing water to make its way into our house on top of a window and causing damage. We called infinity to get a quote.
Mitch was our salesperson and was very responsive. The sales team is definitely trained to create a hard sell. But they could start installation sooner than anyone else we contacted so we made a deal for full replacement of siding, flashing, house wrap, and trim on a section of our house to fix the leak and replace water damaged boards. My original quote was over $1,800. Seemed fair.
On the day of installation, the installer Earl did not bring the materials or tools needed to replace anything. I received a call and he told me he could fix the issue with caulk. I then spoke with Bob (co-owner?) who assured me the caulk would fix our issue and told me they would be fair in refunding for the materials and time since the fix only took two hours and was much less involved. My mistake was not getting anything in writing.
Getting refunded was an extremely frustrating and time consuming hassle. It took over a week and calls multiple times a day to even get ahold of Bob. I was told several times how busy he is. My salesperson, though responsive and nice, was no help in getting a call back.
Once I finally did, Bob offered to refund me $500. So my price for two hours of work and a tube of caulk was going to be over $1,200. Seems high.
I encouraged Bob to rethink the number and he was only willing to come down to $500. Still seems high for what work was done, but I was sick of arguing. It s a handful of weeks since they did the work and nothing is fixed. I still have water leaking into my house above the same window, and if anything, it seems to be worse.
Disappointed, frustrated, and back to square one. I certainly won t be calling Infinity for another quote.
Boyd was very knowledgeable, kind and honest! He explains the entire process step by step so any lay person can understand. In addition, the telephone receptionist Sheila, was so kind and extremely professional! At this stage, I m truly expressed by this company!
IMFINITY gave me a quote for insulation on my house. It is 940 sq feet the guy showed me the quote $4800.00 i was blown away. I laughed at him hes like what the matter i said are you kidding me i had 3 other quotes $650.00 to $900.00. $4000.00 more than anybody else. DON'T HIRE THIS RIP OFF COMPANY. I feel bad for the old people that don't know better. THEY NEED TO BE PUT OUT OF BUSINESS. This is why our country is the way it is now bunch of thieves at this company. DON'T HIRE THEM !!!!!!
I'm speechless...This company just called in response to my inquiry on Home Advisor. The scheduler asked if there was a "Mr." Thrown off guard, I replied, "yes but he is not available." The scheduler said, "we respect both of your opinions and will schedule an estimate when he is available." My husband is a gifted ministry leader but he is not gifted with the knowledge, skills, or inclination to provide input into (or pay for!) the installation of a screen patio room. Suspecting that one of my friends was pulling a prank, I called the number back to confirm that it was actually a legitimate company. I am so deeply offended by this company's gender bias that I would never consider supporting their business. Should a representative of Infinity Home Improvement read this review, I recommend that your company conduct an audit of your corporate practices and update them to reflect the gender equality most modern men and women value. Speechless X2! This company actually called me back today and asked if me if I knew when my husband's travel schedule would allow them to come out and estimate the project! I've asked them to NEVER TO CONTACT ME AGAIN!!
Similar to other reviewers, in trying to get an estimate the scheduler kept asking personal questions about my "mister" trying to figure out when he would be home. Clearly, I can't be the only one around when we receive an estimate. Needless to say, I said thanks but no thanks. They are obviously reading from a very patriarchal script. Offended and shocked that anyone is keeping them in business.
I got my gutter covers in 2004 and have had no clogs in all that time. The only downside is that if you have any roof work done, Infinity must remove and replace the covers themselves or you void your warranty. I have a large number of nut bearing trees on my property and the covers have been very affective.
Our new tub is beautiful. Mitch is a wonderful guy to work with. Danny did amazing work. You can tell he takes a lot of pride in what he does. You guys nailed it. I will recommend you for sure
Had them come out and do a roof quote on the house and pole barn about 75sq total. The sales guy was a little pushy and never actually stepped foot on the roof, measured everything from the ground. Went through all the GAF Master Elite Roofers and guarantees they offered. Spent about an hour flapping his lips.Then finally came the quote. Over $50,000 dollars. That's $780/sq. More then triple the rate I actually paid to have it done!!! Don't waste your time with this company!
I gave a 4 because of the less than stellar response time to my calls. Also for the missed appointment that no one bothered to call me on. Work done ( deck, gutters, and shower) has been exceptional. Follow up needs some work
Project : Install or Replace a Bathtub Liner or Shower Surround
Comments: Had walk-in shower installed. Excellent quality products and very happy with the installation. Had a little difficulty getting return phone calls on a minor service problem, but it was taken care of.
The job was done nicely, the customer service was very helpful and took care of things quite swiftly. The only drawback was the scheduling of the workers, I didn't really know beforehand when they were coming to the site. I like to be aware of schedules to be able to communicate some things that I observe so that would be helpful. The salesman was really helpful and solved things quickly overall I am happy with their work.
Wanted to have someone come out in regards to replacing my roof. They refused to set up an appointment without my wife present. Something I have not run into with local contractors. Poor business practice in my opinion considering my beautiful wife does not concern herself with these matters. Made me very suspicious, like perhaps trying to pressure me/us into making a decision that might require both signatures, I'm thinking for a home improvement loan or something. Too bad considering I will be paying cash for this project that I am 75% (Complete new roof) I will be going forward with.
I would stay away from this company.
Salesman Bing was cool, price was good, quality product, quick installation. Price was a little high, but they'll work with you, especially once you tell them you are going to get a quote from another company.
We've never had any problems with the gutter helmet product in our 10 year experience with infinity.
I have gotten my roof ridge vent replaced(good but pricey), attic blanket(hopefully still good as I can't inspect it, gutters and gutter helmet. I have called repeatedly over the last 2 years for service because any rain pours over edge and splashes my deck and is ruining my door. Nobody will fix it. However, they repeatedly have the gall to keep calling me to hard sell more products. They totally lost my business forever. Lifetime warranties mean lifetime. I got a ridiculously high quote on a roof, followed by a threat of not letting anybody else remove/ replace my gutters or else! Wth? Be we, never, never again.
Infinity worked on three of our family homes. We had a positive experience with our salesman, job estimator, and the installer. All three called and arrived promptly. We have been pleased with all of the work.
Still will not refund my deposit and wont send paperwork for what they sold me, will have to hire an attorney to resolve, STAY AWAY these guys are rip offs...
Very friendly sales associates and prompt friendly service. Always had a call to say the installers were coming and at what time. I think there has been a nice improvement to the appearance of the gutters. I chose the brown color because it blended very nice to the rest of the house. I would recommend getting gutter helmets.
Scheduled an appointment, then they emailed me to call them, so I did. After waiting on hold for a while I was told BOTH my wife and I had to be there for the appointment! I've had other roofing companies come out to give estimates and this was NEVER a requirement. I suspect it is some sort of hard sales tactic. I would avoid this company at all costs.
BEWARE OF THIS COMPANY!! Strangely want my wife present for an insulation estimate. I just paid 10k for a roof. Didn't need anybody there but the guy paying the bill, ME! YOUR LOSS. I WISH I HAD READ ALL THE REVIEWS BEFORE I CALLED THEM. THERE IS SOME KIND OF A SCAM GOING ON HERE.
Contracted them to install fascia in Aug 18. It was end of Oct 18 before it was scheduled. Workmanship was poor and shoddy and still not complete here in Dec .
We had gutters and gutter helmet installed on our home. The entire staff is amazing treated me great. Tom helped us through the entire process. The guy who did the work, worked hard and got the work done in the scheduled time. I am just happy that I don't have to pay someone to clean the gutters anymore.
I did not hire them. I didnt even get a quote because they literally called me 5 times within a 2 hour period while I was at work. I finally had to step away from work and answer the phone to tell them to quit calling and hounding me. Call a person, leave a message one time a day like a normal person/company.
We had 60% of our singles taken by straight line winds. They came out much quicker than expected and had the roof tarped until the rain and winds stopped enough to replace it which saved us from further damage and cost in the long run. Quick and professional.
Easy to work with, many different finance options if needed. Timely install. Gutters look great.
Had a roofing problem..local builders were all busy.I contacted Infinity.They sent someone out within a couple of days to assess problem. A few days later the workers came and fixed the problem. They were friendly.. courtious ..left no mess. Would recommend this company to my friends..
This is my second experience with Infinity Home Improvement. Both times I have been very satisfied with the service from beginning to end. The sales person was very thorough in explaining what would be done to my roof. We had a little trouble getting it scheduled due to other issues having nothing to do with Infinity. My roof was repaired while I was at work and everything was cleaned up with the area looking as good as they found it. I would highly recommend Infinity to my friends and family.
We have purchased both the gutter guard and new windows from Infinity. Both teams did a great job with installation and took care not to damage any of the garden beds beyond a few broken leaves. The people doing the work were friendly and updated us with issues or problems along the way. They also were very willing to answer questions or explain things when we had concerns. Very willing to talk out options when our old windows did not want to come out of there 40 to 50 year resting spots. My only complaint would be actually getting someone when calling the company, we left messages about 90% of the time.
I meet and talked with Laura at the Home and Garden show this weekend. She was very knowledgeable and had great energy. We will defiantly be calling then for our future projects we don t want to tackle!
Infinity did our gutter system on our home in a professional and friendly manor. They had respect for our home and yard. When we were looking for a gutter system Infinity showed us the quality and price we been looking for. I would recommend to everyone.
Installed gutters corner leaks gutter is 5/8" from facia for aproximatly 4 feet from corner its not pitched properly I called let them know they set up appointment for someone to come fix gutters they didnt show wife called they said it was scheduled for next day I called they admitted it was changed we were not notified . Someone finally came out smeard caulk all over inside gutter it still leaks .they didn't try to fix the rest of the problems . Do not use this company for anything.
Unfortunately, we were unable to complete the work that had originally been quoted due to structural issues. We spoke to the owner and determined an alternative plan, the work was completed, and he agreed to credit the difference. Approximately one week later, we received the check, as agreed. We have no complaints about our experience with this company.
we love the gutter helmet system. The staff is helpful. Mitch is such a joy to have in our home. Ron worked hard in the freezing cold weather the work looks good. thank you
They did a perfect job on our new front door. The new sect was done by people that did not proper guidance. We told what we wanted and they followed our directions it looks great
Infinity did an excellent job with the installation of new and replacement gutters on our 100+ year old house. The new gutters match the existing gutters perfectly. The installation should help to resolve some moisture issues around the home foundation to direct rainwater runoff away from the house.
I had my parents roof and gutters done with Infinity. They are amazing. Kept in touch with us all the way thought the project. Definitely going to use them this spring on my home. Thank you infinity
Fast service and fair price for gutter helmet. Only 4 star because customer service was a little overkill with all of the reminders.