The only reason I gave Infinity a star is that the...

The only reason I gave Infinity a star is that the bathroom finally was finished and the quality is up to par for the price but that is where the positives stop. We had paid in full before COVID and understood the delay but we had to reach out with multiple phone calls to even try and get a time for our bathroom install. On the day of the 1st install I took the day off work and waited from 9a-11a (the times they were supposed to be here at). At 10:59a the day of we receive call saying they were not coming. The second date was also a last minute too and finally on the 3rd time, where again we had to call this time multiple times to get someone out, it was finished. Our representative who started out nice by the end kept telling me to call the same number and was no help. The lack of communication was revolting. By the end of my experience I felt like I was a mother hounding their reluctant kids to get the chores done. If it was not for our persistent reaching out I strongly believe the bathroom would not be done (almost 6mo later).