Very eager to sell me a $15K walk-in tub. Very po...

Very eager to sell me a $15K walk-in tub. Very poor installation, shoddy workmanship, and damage to my bathroom door and ceiling. Width was shorter than promised, so I had to put out to get new carpeting installed.

Had 4 problems over the last 4 years, and they refuse to return phone calls. It has been 2-6 months to get them to address problems, and they always had excuses: "phone system wasn't working", and "sorry I forgot." Took 2 complaints to the BBB to get them to address issues. This last time they passed their responsibilities off to their supplier (of American Standard Tubs), and he has been great to work with and is right on top of the issues.