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Amy Hickman

3 years ago

Avoid Infinity Home Improvement at all costs! Aft...

Avoid Infinity Home Improvement at all costs! After pouring 10K into a bathroom remodel, we have had a recurring problem with a shower door that will not close completely, leaving a sizable gap. This, on a shower that was only installed 8 months ago and is not even being used! We had a service repairman out twice to "fix" it, but the gap always returns. Our third request for service was on Jan. 3, 2017. The company blamed my father (who is disabled) for causing the gap. (Apparently he is an easy target given his medical condition.) They have not been returning our calls to have someone come out and take another look at it. After reading yelp, google, and facebook reviews, I'm seeing a pattern here. This company's "Lifetime Warranty" is bogus. BBB complaint filed. You have been warned. BUYER BEWARE!

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