Hyatt Regency O'Hare Reviews

Hotel was very nice and modern looking. Included nice amenities. Room could have been a bit larger, but overall, great hotel.

I like this hotel, but it is very noisy because it's in the flight path for O'Hare so you will hear every plane taking off.

I really liked this hotel, the inside is very unique. The beds and rooms are very nice. We stayed here for three days and the rooms were cleaned and put together very well each day. The restaurant in the open area is good and has a buffet. I would highly recommend this hotel.

I had a reservation for a King room, when I got there they didnt have it, the sink had hair in it, pillow case had a dry drop of blood, discusting ill never come here again last year I came to Illinois I stayed at Westin and thats where I should have stayed this time, never again!

Staff is really nice. Rooms are not sound proof, however, so it's hard to sleep well during a busy event

Tv did not work and took over 8 hours to get someone to fix it. Food price is a little high, but is fresh and good (worth it IMO). Very classy look to the whole building. Overall 8/10

I can t say enough great things about this hotel. The staff is what makes it. They are incredible and very understanding.

I had an issue with my room (it was not the room s issue but mine), and Greg was overly accommodating to grab a new one. Also the food suggestions, ideas, by the staff have been amazing. This is the most COVID-19 adapted hotel I ve seen!

Cant give enough praise to Greg and the Perks team. This is the kind of property that will take off when we return to normal. Hope to be back soon!

Hotels were clean, staff were very helpful and friendly, a lovely experience

Nice hotel and very friendly staff. Brought my dog on a business trip and nobody gave me a hard time. Very pet friendly.

I stayed in a single in one of the towers. The room was clean and comfortable. The bathroom area was a bit small. I had a small hiccup getting in, I had difficulty getting someone to help me unload my car because I had already parked in the garage. I had to go to a manager for assistance. The manager personally assisted me and was very pleasant. Overall, the hotel was accomodating, clean, and professional.

Very friendly and helpful service. I was there for a work meeting.

It was our prom event and we had a good time. Although it should've been darker but we still had a good time

The hotel is welcoming and very good looking. The service is top notch and there are a lot of professional events that are fun to attend

Just arrived and I already am sorry we chose this hotel. Comfortable softer beds are everything to me and the beds are rock hard! Only Starbucks coffee, strike 2. Ugh!

Great staff, great hotel. I have stayed here several times a year for about 11 years and it's a great place to stay every time.

Really liked hotel. Parking is expensive, but that's a given near ohare. Didn't like that we booked a room with 4 people, another with three, and we were pout in single king rooms, and told there was nothing they could do about it.

The hotel was great and the rooms were nice but out here you still have to pay for parking even if your a guest not so great... Also not so great that they don't tell you parking prices till you check out

These guys are probably the best hotel I've ever stayed in.

Excellent hotel, perfectly fulfills its function, very courteous staff

Generic large hotel. Big atrium, traditional in Hyatts. Poor choice of restaurants. Middle of nowhere 2 miles from O'Hare, but a short walk from the Blue Line. Spacious bedrooms but smallish bathrooms. Overpriced but they have a captive clientele with the airport nearby.

The hotel and connected venues were great for the convention. Plenty of sitting space the red car was very nice and the staff were friendly.

15 minute shuttle ride to/from ORD and it is conveniently located. Shuttle runs every 15 minutes from 4 am. Front desk staff are there to help assist their guest in finding quiet rooms and answering questions. Room size were adequate and had its ambience with decorations. Club room could use extra attention to their food/snack items. Breakfast at the restaurant was in ruin and they did not offer buffet like they advertised and the attitude of the restaurant workers were below standard. It appears that they were there for themselves not for guests. They could use more service training and reality check.

We used the park and fly service. Shuttles were fast. Pickup at the airport was at door 1 of the shuttle area.

Super packed after all the cancelled flights because of the storm, and everything was extra over priced but it seemed like they handled the crowds well

Good service with the room. Bar service could be improved though. Took over 15 minutes to be greated

Our annual Territory Meeting brought me to the HRO'H. Lunch at the hotel restaurant was not impressive. Lobster Bisque was very salty just as the pork sandwich I ordered. One of our party ordered the club with only turkey an bacon, it arrived without bacon and all of the vegetables she asked not to be put on the sandwich. The room in the executive wing had the smallest bathroom of any hotel i had stayed in. In addition to the small bathroom the water noises from sinks, flushing toilets, and ice machines in the rooms around mine were loud enough to make falling asleep difficult. I will not address the meals provided for breakfast lunch and dinner because they were unremarkable. I am unable to comment on service from staff because I did not have interaction with hotel staff. I will not stay at HRO'H voluntarily again.

Double charged so they fixed it and gave me $50 in hotel credit

Except the person at check in was rude & not helpful. Made it look as if she was doing me a favor.

Very nice hotel. The van service is a little something from the airport.

First of all I was angry that they charged $34 for parking and the lot was empty and they conveniently neglected to mention it until you show up. This place is huge and I bet there wasn't a dozen people staying there. You check in at the snack bar (a little strange). They have no breakfast options at all.

This hotel is very old and although it looked very clean it also looks super outdated and falling apart. The room was very small and to warm for us. Bathroom countertop was so small there was no room to put my toiletry bag down. Pillows were flat. I'm not bashing them. Just really didn't enjoy our stay at all. We will never stay here again.

I stayed overnight here. The facilities were very clean and updated. I arrived late and was concerned about getting a good night sleep. I loved how the curtains pretty much blocked most light out. I woke up well rested and ready to take on the rest of my day. The staff were very knowledgeable and helpful too.

The hotel was beautiful. Easily accessible. The room was perfect. It was spotless and everything worked. The staff were very nice and helpful.

Great location and huge hotel but mostly for conference and airport trips. We were there with our little guy and rarely any entertainment amenities. I wish they had like a children play area or may be a swimming pool. Rooms were small.

Very nice, only stayed for a night. It had a pretty impressive lobby, which was cool.

I was there for Anime Central. The hotel was beautiful and clean, including the rooms and restrooms. The staff was extremely kind and professional. It was a very pleasant experience.

This is a wonderful hotel. I have been staying here since 1991 when my husband and I had the Presidential Suite on our wedding night. It has good places to eat and the rooms are excellent.

Attended a Crohn's and Colitis Foundation symposium here. The facilities were nice. They provided coffee, tea and juice. Even paid our parking. Only complaint was they took breakfast away too soon before it started. Because of the parking lot being full, we missed out on food.

A luxurious hotel, also a place for holding conventions. I didn't get a chance to stay there, yet hyatt is always a high brand chain hotel. They have great bar and food here.

Not too bad...carpet smells old in our room (928) & it's a little on the dusty side. Good thing I come prepared with cleaning supplies. The shower is small. The room size works for 2. No spectacular view from this room. But there is a huge window.There's a nice sized table for eating or working. The wall mounted tv is huge. They have shuttles to the train station, airport etc. The price is also reasonable. I'd stay here again.

Beautiful & centrally located. Food was very good.

Clean and staff very friendly. But airplane noise disturbed my sleep in spite of white noise generator provided by hotel.

it seems large and difficult to get between rooms and the meeting/ballrooms

I love the place, very good and they good staffs.

Great rooms quiet up to date parking lot to far way to big for my taste to much walking.

Spent two nights here for a training even for work. There are two restaurants in the hotel and one grab and go store that offered hot and cold food which can be delivered to your room for a fee. The hotel has a 1970's feel with the architecture and design feel in the hallways. Bed was comfortable, tv was huge, and room was clean! I would give it five stars but the location leaves something to be desired.

Very nice hotel, good accommodations, however it is far from Chicago, so keep that in mind

Superb hotel, close to the airport and train stop, complimentary shuttle every 15 minutes. Checkin process can be lengthy but staff goes out of their way for guests. Room was clean and comfortable. Restaurant staff was friendly and prompt and food was great. All around terrific stay, and constantly promotes a positive experience each time.

Rooms were worn...room service not available during the entire stay...food from the bar/restaurant was lousy. The people working at the hotel were all very pleasant.

Great sized balcony. The lobby is pretty cool and they know how to handle large crowds. Very nice, patient, organized staff.

The Hyatt has always been extremely accommodating and the business rooms are very well setup.