15 minute shuttle ride to/from ORD and it is conve...

15 minute shuttle ride to/from ORD and it is conveniently located. Shuttle runs every 15 minutes from 4 am. Front desk staff are there to help assist their guest in finding quiet rooms and answering questions. Room size were adequate and had its ambience with decorations. Club room could use extra attention to their food/snack items. Breakfast at the restaurant was in ruin and they did not offer buffet like they advertised and the attitude of the restaurant workers were below standard. It appears that they were there for themselves not for guests. They could use more service training and reality check.