
Location is great for meetings, meeting rooms were...
Location is great for meetings, meeting rooms were comfortable and food was great.
Excellent service, friendly staff, luxurious hotel...
Excellent service, friendly staff, luxurious hotel.
The Hyatt rooms are kind of expensive, but the hot...
The Hyatt rooms are kind of expensive, but the hotel is definitely worth it. They should bring the pool back thought.
Visited the foyer. Lots of attractive comfortable...
Visited the foyer. Lots of attractive comfortable seating. Bathroom was updated and very nice looking
My Daughter attending Anime Midwest. Great servic...
My Daughter attending Anime Midwest. Great service, easy check in, cater well to guests and convention.
My stay in the executive suite was fantastic. Grea...
My stay in the executive suite was fantastic. Great bed and bathroom.
Nice but sheet was a little rough. Higher thread c...
Nice but sheet was a little rough. Higher thread count needed. Bar and food was good.
Very friendly staff, all of the basic amenities we...
Very friendly staff, all of the basic amenities were provided and very close proximity to train platform. Parking $25 per night.
The lights in my room flickered the entire stay, t...
The lights in my room flickered the entire stay, the TV wasn't working correctly, half of the elevators were broken down. I wouldn't recommend it.
Was here about 1.5 years ago but I m just getting ...
Was here about 1.5 years ago but I m just getting around to write a review now. Had to stay here for the night as my flight got pushed off until next morning. My stay was complimentary as this was the airline s fault. A bus took everyone to the hotel. Bus was relatively easy to find. Hotel lobby was superb. Felt like I m entering a huge mansion! My room was great. It was kept clean prior to entering. Will visit Chicago again in the near future!
Very nice. WiFi service is awful and half of the e...
Very nice. WiFi service is awful and half of the elevators worked.
Rooms are awesome, room service is pricey, close t...
Rooms are awesome, room service is pricey, close to airport.
Great hotel, friendly staff, nice size rooms, very...
Great hotel, friendly staff, nice size rooms, very clean. The bar on the lobby level has great martinis to boot. Excellent stop for the weary traveller.
Loved everything about this hotel and loved this y...
Loved everything about this hotel and loved this year how they left lemonade, tea, and popcorn for free for all the people there for the event all weekend while they also wore shirts for the event
Great service. Rooms are nice. Hotel is beautiful...
Great service. Rooms are nice. Hotel is beautiful.
Enjoyed my stay. I only wish they offered complime...
Enjoyed my stay. I only wish they offered complimentary breakfast.
Regular size rooms, clean, minimal tv channels whe...
Regular size rooms, clean, minimal tv channels when relaxing
Shuttle service from O'Hare airport at 7:30 pm was...
Shuttle service from O'Hare airport at 7:30 pm was horrific. Waited over an hour with multiple calls for service by myself and others among the fifteen people waiting and finally took the $12 taxi ride to the hotel.
It is a beautiful place. A little on the expensive...
It is a beautiful place. A little on the expensive side but a wonderful place. The staff is really great very helpful, they had no problems assisting you at any hour.
Attended a day seminar for work. Facilities were a...
Attended a day seminar for work. Facilities were adequate and staff friendly.
Needs update and not convenient to airport. Took ...
Needs update and not convenient to airport. Took over 30 min for shuttle to arrive. Bed was comfortable but bathroom really small
This is a nice hotel. I went here while I was in C...
This is a nice hotel. I went here while I was in Chicago and was satisfied with my experience. I walked into the hotel and checked in at the front desk, where I got my room key. I went up to the room and was greeted by two comfy beds, and a nice, clean bathroom. I dropped off my suitcases in the room and went to downtown Chicago. After that, I came back to my hotel and fell asleep. I spent multiple nights here, so I did this each day. When my stay ended, I checked out and left the hotel, satisfied with my experience. I gave this hotel five stars because it has nice rooms and is conveniently located right by a metro station which takes you to downtown Chicago and O Hare Airport.
Easy to find our way around, helpful staff, knowle...
Easy to find our way around, helpful staff, knowlegable employees
Didn't stay overnight, but the bathrooms were clea...
Didn't stay overnight, but the bathrooms were clean and the staff was very accommodating.
True to Hyatt form, everything was great. Our even...
True to Hyatt form, everything was great. Our event was fantastic and the food was delicious. Rooms were clean and very comfy.
Beautiful room. Quiet and loved the sound machine...
Beautiful room. Quiet and loved the sound machine in the room.
I didn't stay at the hotel but was there for Anime...
I didn't stay at the hotel but was there for Anime Midwest. They have plenty of rooms that are big enough to host panels for the attendees.
Was here for a quiz bowl tournament. Really nice s...
Was here for a quiz bowl tournament. Really nice setting. Large, spacious environment. The main atrium/lobby is impressive, leading me to think about how they manage to water all the plants along the rims of each floor. Although I didn't stay at this hotel, I did get to see some of the suite rooms and the main conference (or what they call "international") rooms. They were all very clean and very nice. One of the suite rooms had a view where you could just make out the Chicago skyline. Overall, a very nice visit.
Really nice but bathroom is small but personally i...
Really nice but bathroom is small but personally it's not a problem
I went for the Anime Midwest convention. Staff was...
I went for the Anime Midwest convention. Staff was friendly and the rooms were clean
The hotel did a good job accommodating the very la...
The hotel did a good job accommodating the very large group there.
Everything is very nice, except the architecture i...
Everything is very nice, except the architecture is not for everyone. Particularly, those who are afraid of heights would not like the higher levels, as the elevators are in a column in the middle of the the 10+ story high ceiling lobby and require you to walk across walkways which can trigger fear of heights. Other than that, great hotel.
The bathroom had someone else's dirty towels hangi...
The bathroom had someone else's dirty towels hanging but the rest of the room appeared ready. Spacious room.
Highly recommend to have your stay here, friendly ...
Highly recommend to have your stay here, friendly staff
The room was clean. Had pleanty of light and the b...
The room was clean. Had pleanty of light and the bed was very comfortable. Slept like a baby.
Always friendly staff and great service to and fro...
Always friendly staff and great service to and from the airport!
The Hyatt was terrific. I was stuck overnight in O...
The Hyatt was terrific. I was stuck overnight in O'Hare due to my airline, and in their kindness, accidentally gave me an expired voucher for another hotel. So, the Hyatt shuttle was outside, I took it, and found a wonderfully comfortable room, reasonably priced, terrific amenities and the best hotel food I have ever had. The staff there was also very accomodating. I would suggest this place to anyone enthusiastically. Thank you, Hyatt!
Staff is very accommodating. Rooms are pretty dece...
Staff is very accommodating. Rooms are pretty decent.
Nice venue for a work event. Easy to get to from t...
Nice venue for a work event. Easy to get to from the 294 tollway. Parking is a expensive if you have to pay.
Great looking hotel that is fantastic for conferen...
Great looking hotel that is fantastic for conferences
Very beautiful hotel that's excellent for conferen...
Very beautiful hotel that's excellent for conferences. Unfortunately, that also comes with things like high prices and no breakfast, and it's in the middle of nowhere, but a very pleasant hotel overall.
This was a fantastic hotel! We had a company holid...
This was a fantastic hotel! We had a company holiday party there, and everything was amazing! The staff was extremely friendly. And the restaurant in the hotel room was delicious! The also we're open late and had pick up available. The rooms were very nice and comfortable. Definitely a great place to stay
Been here a few times for work functions. Great se...
Been here a few times for work functions. Great service from the staff, lots of external noise being so close to the airport. That's not within their control to an extent, but was bad enough to interrupt my sleep multiple times. My room was outward-facing in one of the towers.
Stay here a lot. Good clean friendly, priced fairl...
Stay here a lot. Good clean friendly, priced fairly.
Updated and comfortable rooms. Conference rooms an...
Updated and comfortable rooms. Conference rooms and ballrooms can accomodate a lot of people. I've attend three different conventions here and am amazed by the amount of space.
Very spacious hotel but ? Due to covid service sta...
Very spacious hotel but ? Due to covid service staffs were unavailable.
The remaining staffs are very helpful and willing to compensate for the scarcity of the manpower.
Hotel is otherwise clean.
Room is not spacious
Hotel is nice looking in the lobby and outside. Th...
Hotel is nice looking in the lobby and outside. The rooms are decent, but not to the standard I'm use to with Hyatt.. The website says the rooms are sound proof, but they definitely are not. You can hear the guest in the lobby bar at night very loud and clearly
Stayed here overnight due to a missed connection. ...
Stayed here overnight due to a missed connection. Having traveled 22 hours, I was exhausted and all I wanted was to sleep. The hotel check in was kind and accommodating, answering all questions with sincere care and concern. The staff at the express cafe on the lower level were so kind! I went at 10 pm and 4:30 am on 6/1 and 6/2 and I was treated very well by staff. The morning shuttle @ 4:45 am that I took was driven by JOSEPH V and he was the kindest and most helpful driver ever. He was calm and courteous, communicative with each flight area announcement, very professional, and drove well.
I slept well in the hotel room. The sound machine was a nice touch. The tv was about my height and the amenities were of too quality brand. Bed was very comfortable and I had no trouble falling asleep.
Thanks for this pleasant stay. I d recommend again to those staying near the airport.
It was good. Lots and lots of conf rooms, very bu...
It was good. Lots and lots of conf rooms, very busy! The bar didnt open until 4pm, so if you're tagging along with someone attending conf, go up the block to the park entertainment area, lots of good places there and activities. Most places open at 11am. Bubs, Murray brothers, irish tavern, german place(cant remember name). Good luck
Could have been 5 stars but had to pay for parking...
Could have been 5 stars but had to pay for parking. I understand that it is Chicago but plenty of places validate around here. Otherwise the room was nice and amenities are more than adequate.
Rooms were great, wonderful view of the city. Only...
Rooms were great, wonderful view of the city. Only problem the lobby noise could get into the room making for some sleepless nights.
Great connection to the Donald E. Stevenson conven...
Great connection to the Donald E. Stevenson convention center. With this place anime cons go real well. Hope to use in the future.
The spacious environment provides a great place fo...
The spacious environment provides a great place for large conventions.
Very nice hotel. Helpful staff. Clean rooms. Good ...
Very nice hotel. Helpful staff. Clean rooms. Good food. Very classy place.
Stayed in the Executive wing. The bathrooms were s...
Stayed in the Executive wing. The bathrooms were small were outdated. Bedrooom was a good size and comfy beds. Only complaints: walls were paper thin and I could hear my neighbors speaking on their cellphones throughout the stay.
Great hotel! Hope the nightlife returns. Such a be...
Great hotel! Hope the nightlife returns. Such a beautiful lobby and COVID has killed the fun.
I attend conventions here and the staff are always...
I attend conventions here and the staff are always great. The space is perfect and they keep everything well maintained and working properly
I stayed at the Hyatt Regency with the park and pa...
I stayed at the Hyatt Regency with the park and pay package. They were extremely busy, but still managed to meet and exceed our expectations. The staff was very accommodating.
Great hotel absolutely beautiful I would love to g...
Great hotel absolutely beautiful I would love to go again if the chance is given
Quality throughout. Our room was clean. Food was g...
Quality throughout. Our room was clean. Food was good, a little pricey but not too expensive. We had a great time.
Beautiful hotel, great event venue. The restaurant...
Beautiful hotel, great event venue. The restaurant upstairs is phenomenal
Fabulous! Massive! Friendly staff! Convenient loca...
Fabulous! Massive! Friendly staff! Convenient location. NOTE: Parking is super expensive - $29 after 30 minutes!!! And $32 per night - you might want to request /negotiate in-and-out privileges for the parking otherwise you will pay more in parking than room rate!!
What i have learned is that when not in a peak season, you might be able to snag a very good deal on hotel rate, but once there, everything else comes at a ***premium price**!! (of course, this is a 4/4.5 star luxury hotel!).
VERY DIFFERENT from any Hyatt we've ever stayed! O...
VERY DIFFERENT from any Hyatt we've ever stayed! Our room was located in a very awkward spot. I'm glad I wasn't alone. There was a convention going on at the time which was CHALLENGING so we stayed away for MOST of the time.
