Hyatt Regency O'Hare Reviews

Staff is always accommodating and helpful, room layouts and furnishings relatively modern. The lobby area and its towering central elevators alone make the Hyatt a place to check out, even if the bars and eateries (while delicious) price things a bit higher than I'd like. The Brutalist architecture featured throughout is unique and powerful.

Stayed here overnight due to missed flight. The hotel was booked up,so they put me in a bottom half of a suite. The room was great, but only problem was I had to sleep on a sleeper sofa that was uncomfortable.

Anime Midwest is always a blast every time I come here

Great layout, quiet, comfortable, overall great hotel.

Close to ORD, Beautiful lobby, walking distance to CTA blue line, bathroom a bit small, over all nice place.

I visit the Hyatt Regency O'Hare every year for the Fest for Beatles Fans. They're incredibly accommodating, and the facilities are wonderful. As someone who's normally a 'Marriott girl', I'd recommend this hotel to anyone!

booked a room online showed up at the hotel and they said they could not use it because it was booked through a third party...... had to pay another night since they told I couldnt't se the reservation that i made

No help at ALL in that way

Very nice hotel, relatively spacious rooms, good rates and beautiful club lounge.

Very nice stay. It is close to the airport, so there is a regular steam of audible plane traffic, but if that doesn't bother you, you will have a nice visit.
Staff is very nice and accommodating.

Good Hyatt property within close proximity of O'Hare. Not recommended for family travels as this place is geared more toward the business traveler. The king size room is small and comfortable. The bathroom is very small with just a shower...no bath if you have kids. Food at the restaurants is expensive with a limited menu. The airport shuttle to and from is very convenient and quick. Be sure to have a lid on any drinks you take on board as the suspension of the shuttle is terrible and you will feel every bump. Overall a great place to stay near the airport for quick trips.

Great staff! Beds were full not queen and you could hear bathrooms from neighboring room, other than that it was a great hotel. They took care of our conference of over 900 people with freedom and easy!

Excellent service, very accommodating, polite and comfortable

Very nice hotel with friendly well knowledged staff

Stayed here one night due to American Airlines flight delays, and it was five stars.

Mixed feelings some of the staff went out of the way to help while the mahoriry yelledd at you for asking a question.

Front desk night attendant not very polite or helpful

We go every year for the fest for Beatle fans. Best service anywhere and the staff that has been there for years remember us and my grandchildren and call them by name. This makes them feel special.

Nice airport hotel. Rooms clean and well kept. Open architecture makes the hotel a bit noisy when busy but would definitely stay again.

Room is good except the phone did not work, toilet looks like a high school stall toilet and the chairs were worn out.

Very convenient hotel for traveling out of O'Hare. The location is very easy to navigate to and the hotel offers shuttles 2-4 times/hr (depending on time of day). The interior is impressive and just as unusual as the exterior. I had a room in one of the corner cylinders and, even though it was necessarily a bit odd, the space was well utilized and it had a great view. We contacted the front desk for more towels and a couple of complimentary toiletries and they delivered everything right away to the room. I purchased the Park & Fly package from a third party website so my stay also included 10 days of parking (this can also be booked through the Hyatt website).

First impression walking into hotel was it was beautiful, the rooms were clean and a nice layout.

I've stayed at this hotel four or five times now and am always impressed by the beauty of the building, helpfulness of the staff, and comfort of the rooms. They excel at hosting large, complicated professional events. My one complaint is that cash food lines they set up for such events are amazingly overpriced ($3 for a can of soda, e.g.). Still, I do love this hotel.

Guests rooms were clean, smells good and fresh. Staff is very friendly and helpful. Beds were really comfortable. Great place to stay and near the airport. Train station 5 min walk away from hotel.

About 10 minutes from the airport. We stayed in the executive wing, which was nice but a bit dated. Looked like they were doing some construction. Overall, not a bad stay.

Hotel is nice but be prepared to get killed by a 30 dollar per night parking fee. I can understand paying a parking fee downtown, but not in rosemont. Other hotels nearby do not charge parking fees. Check before you book.

Awesome room, great service, but our room for the convention wasn't ready til 2 hours after we arrived (at 6pm)

Nice place! Lobby is fancy, rooms are clean. The problems are the beds are small, and the walls are thin. It sounds like the bathroom in the next room is on the other side of the wall to where my bed is. The person taking a shower at 1230 am woke me, and it was a long shower. The reason I still gave this place 4 stars is because the parking is a good price, and in a secure parking area.

The hotel facility has a beautiful interior. The lobby is very upscale and the restaurant has a very modern feel and appearance. I attended a wedding reception at the Hyatt and the reception hall was beautiful as well. The staff were, also, very nice people. The hotel is close to O'Hare airport so if would be very convenient when having to travel.

Great hospitality and a fantastic place to stay.The breakfast and dinner service was awesome. The staff were very polite and well accommodating. Would love to visit this place again.

Was attending a conference and the front desk was very helpful in validating my parking

staff were mainly friendly and the building appears well maintained except the skylights

Very nice hotel. Great amenities. Professional staff. Expensive, but that is implied with their name. I would highly recommend, if budget isn't an issue.

Arrived here after a weather related cancellation and saw 75+ people on the line to check in. Room was fine and so was the service, but the fact that their front desk was staffed by two people is unacceptable as an airport hotel who could anticipate this.

Great breakfast buffet. Clean but small bathrooms in the rooms. Friendly staff.

Good place to stay, fantastic connections and very near to airport.

Marvellous brutalist architecture, but those carpets are a garish choice. Nice rooms, lots of natural light. Pricey, but good, food options.

Nice and clean rooms. As expected. Friendly staff. Room "fridge" says it's not a real fridge and not suitable to keep food.

Close to the airport, clean rooms, good food and beverage available inside the hotel, 24hr shop with snacks, drinks and toiletries, free airport shuttle.. great hotel

I was not impressed. You walk in and are immediately amazed by how nice and pretty everything is and then you get to the people. Most were very nice and helpful and others were just there to be pretty and not helpful at all. This is not a family hotel. There is nothing for the kids to do at all. No pool, no free breakfast. My towel bar was falling off the wall when we arrived, The balcony was dirty from previous occupants. When leaving I clearly needed a cart and asked for one and was told I would need to go to the bell boy... seriously... I have to go get help when you have a cart right there and I need help now? Not very hospitable. Parking at 25 per night is insane also. Seems like they are trying to be fancy without actually treating their guests well.

Maria, the Assistant Executive Housekeeper did an amazing job of making us feel like VIPS when we stayed for a wedding. Great hotel, even better staff.

Pretty busy during a convention but still a good hotel

Had an all day conference at the Hyatt Regency Ohare, still no idea where an info desk is, no directory to find meetings, no signage to find bathrooms. Finally found a small sign on a door where the meeting was held. I hope they didn t pay much for the unprofessional facility. Never could find employees for directions or info. Never seen a hotel without a desk or signage. Could not recommend this place to anyone. The filthy bathrooms once I found them, are enough of a reason to stay away.

Be VERY careful... They charge a deposit all at once PER DAY when you check in as well as parking each day. This can ruin a stay very quickly if you are tight on money and unaware

I'm giving four stars because it was a really noisy hotel and I got the sense that it's used mostly by conventions, people stranded at O'Hare, and people who want to party. The lobby and adjacent/incorporated bar were busy, even near midnight, and the noise just echoes through the lobby/atrium. The room was quiet enough, though, and attractive, and quite comfortable. My neighbors were there to PARTY and the hotel wasted no time in sending a security guy to tell them to shut up. Overall it was a fine experience, courtesy of American Airlines, and it's not really my kind of hotel (too busy, no free breakfast). If you like big, busy, and fancy, you'll love it.

Very nice building, really beautiful. it had skyways that connect it to all the other hotels in the area so you never have to step outside when traveling between them!

The service and staff are great. The room is really nice and the vue for our event is wonderful. My only complaint is the cost of food at the restaurants.

Very nice hotel and close to the airport! The hotel offers a free shuttle to the airport and also to the Blue Line Subway Station. However, the subway station can also be reached in 5 minutes on foot. There are shops nearby and also restaurants. The rooms are neat, clean. However, you hear from a certain time the air traffic

This hotel is very futuristic: There were tvs in the mirrors in the bathroom! The food was fresh and plentiful! The only thing I have an issue with is that there are not bathrooms on both sides of the conventions/meetings area.

They need to have a restaurant inside the hotel that serves breakfast

Always great, clean, friendly staff the restaurant is a little pricey but convenient! We stay every year. Never disappointed. Love have covered parking!

The conferences here are very well acomedidas with a lot of space for events and activities.

The hotel was amazing the whole experience was really and i didn't find on thing bad about it

The stay was worth 3 stars but if this was not during covid probably 4 or 5. With everything shut down, the only thing I can review is the room. It's nice and cozy but the bathroom is tiny and room itself too.

Huge, nice hotel. Small room, but functional and gigantic TV.

Really great hotel, very close to the airport. the staff was helpful and friendly. The bar food was pretty good all though it was expensive but that is to be expected from a airport hotel bar. the shuttle staff was always on time and the valet staff was amazingly nice and helpful to friends that came to visit me. The TVs in the rooms are HUGE. i would highly recommend this hotel to anybody needing a place to crash for a few nights

Great atmosphere, clean rooms, friendly service. Will stay at again if in the area.

The lobby's interior decoration is top of the line using very modern, contemporary art that brings a rich and fulfilling atmosphere. The rooms themselves seem older than a more recently built like the Aloft, but the amenities and cleanliness of the room more than make up for it. The beds, sheets, shower, and overall design made for a wonderful 2-night stay

Great venue for a convention, lots of space and helpful staff.

The Hyatt is a premiere venue for conventions with or without the Donald Stevens.

Very clean and the room was fantastic. Ive never seen as big a tv in a hotel room as the one in our room. Only stayed the night but it was a good stay. Close to the airport was a big plus as well.

Drinks are nice, beautiful hotel minus the sex convention that was going on while I was there