Hyatt Regency O'Hare Reviews

Great hotel. Very large near airport. Meeting room facility staff and Av team is sharp and responsive

Great place thats hosts parts of Acen every year. The environment is clean, friendly and fun.

Hands down the most beatitful hotel I've ever stayed at. So many wonderful con memories here!

Was there for Supernatural event hosted by Creation. Hallways were clean

When we mentioned that we weren't expecting to pay for parking the front desk found a way to get us a bigger room that would comp parking. They listen to needs

Had an amazing time at the Convention! The Hyatt staff is so amazing and helpful! We'll definitely be back next year.

Everything is neat, clean, and it is very active. The employees are nice and show a lot of respect to their customers

Too expensive for the services it's providing, poor selection in the restaurant, no breakfast included in the rate.

Was here for a furry con. Hotel has excellent staff, there buffet is my favorite.

Very helpful staff.
Nice accommodations.

Easy access to the airport. Good buffet. Free pick up from the airport. Management very helpful.

Very amazing hotel. The room was great. The food at the Red Bar was good. And the customer service from all the workers was great

Cozy airport hotel - very spacious and well taken care of. Beds are very comfortable.

Ok always stay at a Hyatt and no other hotel. This hotel is located few miles away from the airport AND there's an airport shuttle to and from the hotel which is a huge plus. The beds are extremely comfy, in room dining was prompt and the staff are wonderful. I highly recommend this hotel if you're looking to stay at a Hyatt.

Love staying here! Nice rooms and excellent breakfast buffet. We stay here all the time when we come to the Sports collectors convention. However the bartender and the Red Bar sucks. Waited 25 minutes to get a damn drink so we left and the people at the front desk showed you where the closest liquor store was.

Very nice hotel and friendly staff.
Only issue is what ever perfume/fragrance they use in the lower lobby (outside coffee shop and were you enter and leave hotel from drive way) is very over powering and causes those of us with asthma issues. Please cut back on it.

Great hotel! Variety of rooms at different rates, I've been a few times, always clean, great staff, massive hotel! And it's super close to the airport!

Rooms are nice, need more garbage cans in the room, bell hop service is only available checking in and not checking out unless you're in a suite.

70in TV and a king bed. Can't complain. Clean rooms, attentive service and close to the airport.

I went to get a room for one night tonight on my way to Columbus. I was told i had to have a anime pass or keycard to enter the hotel. Wait.... I have to have a card to enter a hotel i wish to stay at? I dont get it but i should be allowed to enter the lobby without getting pushed out the door.

Staff is great! Food delicious ! And the rooms rock! I've never been in a hotel room with such a large TV! Atmosphere is awesome, you'll have a great time.

Great venue for a conference but a little disappointed that there is no pool on site.

Omg this place is marvelous. I felt like a queen in the castle in this huge and pretty hotel. Everything is worthy.

The suite we stayed in was absolutely gorgeous, and I couldn't believe the view. Room was extremely, clean, and spacious.

Thanks for being accommodating for convention goers.

Excellent stay! The service was fantastic and the room was very pleasant!

The hotel was well located and very comfortable all around. All the staff very professional. The only bad thing are the prices but it is understood by the area where it is located.

Great space for hosting a conference - it has everything you need and the hotel staff are great. In terms of the hotel rooms,in the wing I stayed in they could be fresher in that the air smelled stale - just might need an air filter change. Comfy bed and good pillows though.

The room was comfortable, but have never stayed where it has been so noisy. If anyone in the hallway it was like they were in the room.

Beautiful hotel and wonderful staff definitely would stay there again

Wonderful hotel, friendly staff, and excellent service

Already gone there for two events on november of 2011 and 2012 , loved it!

The staff is very helpful , rooms were ready quickly and it is a very modern hotel.

Beautiful hotel. Near the airport and some shopping. Clean rooms and nice TV!

Had the prime rib...very good. Service was quick and friendly. Definitely would go again.

It was nice and accommodating. Love the view from the rooms

I had an anime convention to go to. The hotel was clean and the layout was simple to find the panel rooms. They had interactive "maps" on the wall to check what times various things started. The central elevators have been challenging in times past, but this time our room was in the Executive Suite and the elevators to that section of the hotel were never too busy. We got "bumped" to a disability accessible room, and the bathroom counter situation was less than ideal. However, the rest of the room was pretty snazzy.

This is a good looking hotel around the O'Hare area. Beautiful hotel, good restaurants and nice decent rooms.

Hotel staff are good but their policies are not. Especially, paying for premium WiFi does not get you access through out the hotel. If you are sitting in any off the conference room the hotel does not let you access the internet service you paid for. Even if you are willing to as an individual to pay extra so you can access internet they don t have an option. They told me that the conference organizers are the only once that can pay extra for you to be able to access internet. I am unable to comprehend why you cannot access internet that you paid for all through the hotel. Hopefully they will change their policy.

A nice place, but distinctly overpriced. Rooms are expensive, meals are crazy (including no free breakfast) and the is no free internet. NO FREE INTERNET! What is this, 1998?
I was here with a school group that I oversee, but we chose to stay at a different nearby hotel to save a bunch of money.
I'd never choose to stay here.

Humongous TV in the room. Great package for park and stay.

Lovely brunch buffet. Good omelettes. Friendly staff.

Nice place, huge. Some of the decor looks a bit outdated, but still nice.

Good rooms. Have kept updated with latest technology. Nice TV's. Very Friendly staff. Need a free breakfast option though.

Fantastic hotel but expensive. Impeccably clean. Rooms are nice. All the amenities you could want and a restaurant bar and coffee shop. Property has a 24-hour airport shuttle which is great. Parking is ridiculously expensive. For a short stay it is a very nice property. The event space is very nice as well

I attended a convention at the hotel. The ballroom was beautiful. The staff was great.

The room was clean, but the hotel decor was very reminiscent of the 1970s with yellow lighting. The staff was nice and we enjoyed our stay!

I brought a group of six here and we stayed the past two nights (April 27-28, 2018) for a national quizbowl tournament. The check in process was very smooth and the wait much shorter than expected even with a line of arriving teams. The rooms, we used two rooms, each with 2 beds, were impressive. A 55" TV that we didn't have time to use and a white noise/sound machine were included in the room along with a good number of outlets to charge our phones, laptops, CPAP machine, etc. The restaurant in the lobby is delicious but expect to spend at least $15 per person. The conference rooms were as expected or better. There was plenty of parking with a garage and plenty of room for oversized vehicles. Will happily come back and stay here again if I'm in the area!

Beautiful hotel. Fantastic restaurant. Customer service was top notch, rooms were clean and well appointed. Very impressive.

Booked way in advance, and the price was worth it. The small kitchen area with a sink, fridge, microwave, and stove was a godsend.

Nice hotel, convenient location to the convention center. Reasonable rates.

Good breakfast. Huge screen TV in room. Tiny counter top in bathroom. No swimming pool.

Hotel is beautiful, very clean and staff is friendly. The banquet room I was in was nice and food was delicious. The drinks being served in the banquet room were way over priced, so I went to the bar upstairs and paid $3 less for a beer.

I want to thank the Hyatt Regency for providing a preferred parking spot for hybrid vehicles. Unfortunately they didn't provide a 110 volt outlet or a level 2 charger so I could energize my car while I am attending a conference here. Notice the Tesla chargers are not being used. Without an adapter they are not useful for the rest of us who can't afford a Tesla. Please think about the rest of us for next time, please, thank you.

Great location, the place is very nice. HOWEVER customer service is very bad, we call to change our reservation and the person who took the call (Patrick) forgot to register on the system. We got to the hotel and Cleveland at the front desk was not only in a bad mood but was a rude and racist all because someone at the front desk made a mistake. VERY BAD SERVICE.

Very nice room, classy, comfortable, and geat staff

Friendly staff, super accommodating to the convention

Hotel is nice, but you need to update your phone system. Room I stayed in to call for room service, the phone had a ringing noise in the background. Phones looks so old in style for a nice looking hotel.

Nice room with 55" TV, good airport shuttle, premium outlet mall nearby

Went there for a company party, food was good and the venue was pretty nice

All the staff except Richard in security on the evening shift is rude.

The hotel staff was very helpful and friendly. Check in was fast. The beds we're comfortable and the room was clean. The AC did not evenly cool the room, the far bed did not feel the cool air. The only other thing was the hair dryer did not work in the room.

This location is very close to the Rosemont stop on the blue line, making downtown Chicago very accessible. The large open interior is quite impressive. Despite the fact the doors to every room face the atrium, the rooms were very well designed to be soundproofed. The beds were very comfortable, and the in-room amenities were a step up above average (including a bathrobe and slippers!). All staff from check in, to parking attendants, to room service, and at the restaurant were all very nice and helpful. I would definitely stay here again.

Was here for anime Midwest, the hotel was very nice setting for the ramen/soda bar and they even added anime related decorations for the event.

Old hotel, expensive for nothing, parked inside hotel and paid 35bucks for one night, will never stay here and will never recommend to anyone

Not very good navigational signs, poor lighting in parking lot. Lots of space

Friendly hotel staff, nice clean rooms. The service at the bar and restaurant can be a little slow. You seat yourself and sometimes they forget you. Decent food and good beer selection.

Nice hotel, close to the airport and the shuttle is handy.

Had very good service at the bar. Room was tidy and well kept.

A nice large television. The beds were very comfortable and the bathroom was very clean. Anytime we needed anything the service was very quick and people very pleasant.

Staff is friendly however they shouldn't charge so much for parking

Covered parking and shuttle to and from O'Hare airport.

Came for professional function. Very professional staff. Excellent service. Would highly recommend