
Well distributed room, a little tight for 2 beds, ...
Well distributed room, a little tight for 2 beds, the bathroom is uncomfortable. The quality of facial tissues is terrible! They look like sandpaper
Excellent location in DTC. Close to shopping and f...
Excellent location in DTC. Close to shopping and food. Staff was extremely friendly and helpful. Check in was fast and easy. The room was very clean and quiet.
Stayed there 3x and every time I get good service....
Stayed there 3x and every time I get good service. Also every time there always some kind of convention or celebration, I always look forward to see them.
It was very clean,organized and the staff cared ab...
It was very clean,organized and the staff cared about their guests and showed generosity.I had a great time at my stay here.Housekeepers are spectacular as well!!
Clean and updated rooms. Friendly staff. Quiet roo...
Clean and updated rooms. Friendly staff. Quiet rooms.
Warning: the hotel is located in a corporate park, if you wil rely on Uber or Lyft to take you there, the GPS gets the drivers confused and delays may happen.
The room was clean and the bed was comfortable. Pl...
The room was clean and the bed was comfortable. Plenty of power plugs and USB ports in the room, which is a big plus.. Staff is very friendly. Nice breakfast buffet, but a bit expensive. The bar closes at 11:30pm, which is a bit too early,vI think. They have a good beer selection. Overall a good hotel for a business stay.
Nice facility, lots of parking. Confusing events ...
Nice facility, lots of parking. Confusing events screens with unhelpful staff. F ood was incredible for an event! Very attentive staff in the conference center.
Very nice and modern. Only complaint was low ceili...
Very nice and modern. Only complaint was low ceilings.
Just got off the phone with this Hyatt because the...
Just got off the phone with this Hyatt because they are still holding $50 on my debit credit. When I called, Nicole answered the phone and didn't know anything, but said she would find out. I was "transferred" but the phone kept ringing and I could hear her pick up the phone and push buttons and transfer me again - same result of the phone just ringing - this happened THREE times. Finally another person picked up the phone and as I was explaining what I was calling about she RUDELY interrupted me and said "Ma'am this is the front desk!" DUH - I know!! Because she interrupted me I had to explain why I was calling again - she wasn't listening and her tone was very condescending. She asked for my name THREE times and said she couldn't find my reservation. I had to actually spell out my name B as in Boy R as in rabbit A as in apple, etc. When she finally found it she said it takes 3-5 business days to release the hold - which I don't have a problem with - it was the whole conversation before - terrible "front desk" clerks and customer service!
The rooms are nice but there's no cell signal OR w...
The rooms are nice but there's no cell signal OR wifi in the convention area. It's 2018,this is inexcusable.
We had an incredible stay! The staff were super he...
We had an incredible stay! The staff were super helpful (especially since Delta had misplaced our luggage for a few days), and they all went above and beyond what we expected.
Erin, the waitress at the Taphouse on level 2, was exceptionally incredible. She organised for the hotel to send chocolate-covered strawberries and champagne to our room because of the week without luggage we had to endure. She's amazing!
The beds were very comfortable, the breakfast buffet (the hot one) was very tasty, and even though the hotel was a bit far from the downtown center, it was an easy 30-minute light rail ride.
We would definitely stay again and would recommend it to anyone thinking of going to Denver!
Front desk was very rude when answering questions ...
Front desk was very rude when answering questions regarding an upcoming stay.
Beautiful Hotel Staff was had on top of it service...
Beautiful Hotel Staff was had on top of it service and location is great......
Til Then ~
The Hyatt Regency is very well appointed and in a ...
The Hyatt Regency is very well appointed and in a very serene setting. The rooms are nice and clean. Everybody we have encountered has been very friendly. Nice pool area and great experience. Would definitely use the hotel again.
Best beds I ever slept in that gets a 5 star but t...
Best beds I ever slept in that gets a 5 star but the pool is to open for my liking and the lobby feels more like your in a sanitarium then a warm, classy Hotel.
Very nice facility. The breakfast is good though e...
Very nice facility. The breakfast is good though expensive. The room only has one vent for AC.
I have stayed several times in the nearby Hyatt Pl...
I have stayed several times in the nearby Hyatt Place Denver Tech Center and loved it. I tried out the higher end Regency and it has higher prices, inferior rooms and no breakfast. It is like staying in a Best Western for twice the money and fewer perks. The staff is great in both places.
If you're just looking for fancy then this is a go...
If you're just looking for fancy then this is a good place. It's nice and all but in my opinion there's better. If you are traveling and you have a 2 year old with you who might need some milk at 2:00am they aren't gonna be able to help you. I was told to walk to 7-11 at 2:30am by the guy at the front desk. Also this place is located in DTC so I figured it wouldn't matter that I left my Ethernet cable at home on accident because im staying at the Hyatt regency in DTC they probably have 1000 of them.!?! Wrong!! I was told check the gift shop by engineering. Then he started to pretend to try and help me but I had to tell him to leave. Why are you still pretending if there's nothing you can do? As soon as you said that you should have left. Anyway I'm sure he had one he was just being a duchebag. These people who work at these fancy hotels need to remember that they aren't the ones with money. Remind yourself that you make 12hr. and uou should just play your position. I won't be staying here again.
Great hotel! Would recommend to anyone. Bed was gr...
Great hotel! Would recommend to anyone. Bed was great, room was clean, no issue at all. Reception was very friendly as well.
Very nice place, but some staff can be a bit stand...
Very nice place, but some staff can be a bit standoffish. The ladies at the store were very courteous & sweet.
My stay here was great. The staff was very kind an...
My stay here was great. The staff was very kind and helpful. The room was clean and quiet. Overall, great experience!
Immaculate hotel. Excellent staff. Kamal was ver...
Immaculate hotel. Excellent staff. Kamal was very nice and accommodating while checking me in and Angela did a wonderful job taking care of myself and everyone in the room during breakfast service. This hotel is centrally located and in a very nice area. The atrium lobby is super cool! The gym is adequate but I would suggest getting a couple foam rollers (back pain after endless travels is a harsh reality). The rooms were clean and the bathrooms were modern and functioning perfectly. I definitely recommend staying at this location as it is most definitely another fine example of the Hyatt brand.
The maintenance man and shuttle drivers were very ...
The maintenance man and shuttle drivers were very nice, but I did not enjoy my stay overall. The linens felt cheap, and everything was an up charge.
Very professional place, great for conferences and...
Very professional place, great for conferences and beautiful accommodations.
Nice hotel with friendly staff, the food was a bit...
Nice hotel with friendly staff, the food was a bit overpriced but still good
Great experience! The hotel was clean, service was...
Great experience! The hotel was clean, service was friendly and attentive!
The website I booked on didn't disclose that a dep...
The website I booked on didn't disclose that a deposit was required ($100 if paying cash), after management verified that I was right (IDK if she thought I was not being truthful but it was very embarrassing and degrading) they still wouldn't waive the deposit but I negotiated that I only pay 1/2 the deposit.(they did make me wait during checkout for damages that may have taken place in the less than 12 hours I occupied the room) They charged me for calls I placed that were local and not long distance??? Why?? The website I booked on also said there was a hot tub only to find out they didn't have a hot tub (one of the only reasons I booked this room) I won't give them a terrible review but it wasn't what I would've expected. I won't be a returning customer
Reasonably good quality food and room for the pric...
Reasonably good quality food and room for the price. Accomidating staff, clean, and quiet. Offers late check-out.
Short stay but very nice hotel and facilities. R...
Short stay but very nice hotel and facilities. Rewards program benefits made it that much better
Was here for a fund raising gala. Facility was nic...
Was here for a fund raising gala. Facility was nice, wait staff performed well. Food was pretty good but steaks were served very very rare.
We were put in a room next to ongoing construction...
We were put in a room next to ongoing construction, the heated pool was not heated, the hot tub was out of order, the beds were cheap and bulging with springs, the room fridge didn't work, the bathroom exhaust didn't work and no one ever answered calls at the front desk.
Great hotel. They have a fantastic pool and gym ar...
Great hotel. They have a fantastic pool and gym area, with a great hot tub.
It has great access to the Denver Tech Center, and walking access to a dozen restaurants.
Really small room, but good location and decent pr...
Really small room, but good location and decent price. The restaurant is nice. Staff have been friendly. WiFi is slow but at least usable. I am disappointed that the hot tub isn't working but the gym has plenty of equipment.
Day 1 car broken into. Day 2 man handcuffed and ve...
Day 1 car broken into. Day 2 man handcuffed and vehicle searched outside bedroom window middle of night. Day 3 clothes stolen. Alcohol bottles throughout property and building that has been here since we ve checked in. Manager is 0 help and condescending. Don t stay here it s a good location but there are several other hotels in the area
Didnt stay here, was attending a conference, the...
Didnt stay here, was attending a conference, the amenities and conference hall were first class.
Stayed here while we looked for a place to live. I...
Stayed here while we looked for a place to live. It was super clean and really enjoyed our stay.
The rooms were very nice. The internet was actuall...
The rooms were very nice. The internet was actually fast. Parking was adequate. No real complaints.
This is one of the nicest hotels to stay at in the...
This is one of the nicest hotels to stay at in the Denver Tech Center. The staff really accommodates to your stay. I would definitely recommend this hotel to anybody that is coming to visit Denver, Co on vacation or just wanting to get a nice relaxing overnight stay away from home.
Excellent place to stay, very clean, quiet, and go...
Excellent place to stay, very clean, quiet, and good staff. I hope to stay there again soon.
Very Fine hotel. The breakfast is not included so...
Very Fine hotel. The breakfast is not included so we took a continental breakfast at 12 $ but was really not great. The bread was extremely dry.
Felt very welcomed! Very Friendly and Helpful Staf...
Felt very welcomed! Very Friendly and Helpful Staff! Dog Friendly! I will stay here everytime I come to Denver! Very Affordable! This Hotel ia Very Beautiful! Only thing they need is a Hottub and the pool a little warmer! Thank you for 6 days of feeling you're at home!!
BED BUGS! I took a picture of the bed bugs and was...
BED BUGS! I took a picture of the bed bugs and was told I could move rooms. I asked for a refund so I could leave with my family and the manager told me a team from the Denver Health Department needs to come in and take a look to see if it was a legit case to even get considered for a refund of my money. I took pictures and even brought the pillow down that had bed bugs on it down to this manager and it didn t matter to him at all.
Not once did I hear an apology of any sort or offer any assistance when my family of 5 had no choice but to move to a different floor in this hotel.
I will never stay at this hotel again! I have 3 kids who all laid in the bed to take a nap after non-stop travel from Japan as I am moving with my family as an active duty member, and then a 13 hour road trip from Texas to Denver.
The manager didn t seem like he cared at all. Not at all personable, monotone, dead eyes. I also got the vibe that he thought that I was making this all up. You would think a manager who works in hospitality, let alone a well known hotel brand as this, would pretend to care a little more.
If we found bugs in a bed anywhere, at any hotel, we wouldn t want to stay.
Anyways if you want a few pests in the bed this is the place for you.
The staff and management where excellent to deal w...
The staff and management where excellent to deal with provided a great Christmas party for my company would recommend using them for any special company event.
Poor parking garage door design creates a blind co...
Poor parking garage door design creates a blind corner. A kid got knocked in the head pretty hard as he was entering the hotel.
Beautiful hotel, great service, excellent service ...
Beautiful hotel, great service, excellent service and food
The Hyatt is a great and clean hotel, the only dow...
The Hyatt is a great and clean hotel, the only down side would be that sometime in February the hotel fills with kids, during some sort of event that takes up this and the scrounging 3 hotels, as much as I have hope for today's youth I'd rather not have them running a muck well I'm trying to relax. Other wise the hotel was clean the beds where comfortable a bit on the soft side. The staff was nice and helped over all - the kids a good experience... But I guess that's just life
HYATT NEVER DISAPPOINTS. I LOVED IT , AND I WILL B...
HYATT NEVER DISAPPOINTS. I LOVED IT , AND I WILL BE GOING BACK REALLY SOON. EVERYBODY IS CORDIAL , NICE , AND ARE WILLING TO HELP IN ANY WAY THEY CAN.
I've been here for business and I've been here for...
I've been here for business and I've been here for pleasure. You can't go wrong. An amazing hotel with an amazing staff.
Great customer service every time, Breakfast is ou...
Great customer service every time, Breakfast is outtathis works & always takes the time to make sure my family and I are accommodated to the fullest... "GREAT JOB HYATT"
We loved it here! They were very polite and respec...
We loved it here! They were very polite and respectful and we were treated with decency. The font desk personnel was awesome in greeting us when we arrived. We even got bed slippers!
I just don't think it can be done better than the ...
I just don't think it can be done better than the Denver Hyatt Regency. I travel a lot for work and play so good or bad, I've seen it.
I live a 1/2 mile north of here and periodically I stay here when I need to unplug from things and enjoy the many excellent venues in the area.
A big reason this is so is because Rohit has in place the perfect system. I've never asked but he gives off the impression he's got a PhD in management.
Thanks again to the entire staff.
Great price and location! Clean but could use some...
Great price and location! Clean but could use some updating.
DiNice facilities, workout room had everything I u...
DiNice facilities, workout room had everything I use in a workout. Customer Service was top shelf. Rooms had a touch of elegance. Food venues in walking distance. Parking need improvements. Had to park away from building and pay $12 a night.
We've been here less than 24 hours and I'm FED UP!...
We've been here less than 24 hours and I'm FED UP! We were charged for parking (WTH!) How do you charge your guest for parking?! The lobby is AMAZING but the room SUX! We had to request a microwave for our yummy roadtrip leftovers, the TV is some type of internet weirdness, the channel button doesn't work so we have to press a number-but only 2 thru 7. The rest bring you to channels that are "loading" or something. The programs don't run smoothly, they're muted and choppy. Definitely not worth the money. Microwave request, okay I get it. But how bout a TV that works properly. Is that too much to ask? AND we have to pay for parking!
#OnMyWayToTheLobby!
#ThisIsRidiculous!
#NOTIMPRESSED!
Extremely satisfied I travel often for work . Mr V...
Extremely satisfied I travel often for work . Mr Virender was amazingly helpful and made sure my stay has been wonderful. Beautiful view and clean room with comfortable amenities.
Disappointing and mediocre place! These other peop...
Disappointing and mediocre place! These other people are utterly wrong. WASTE of money
Such better options
Deceptive Practices
Snotty customer service
I would give it three stars but it was not as quie...
I would give it three stars but it was not as quiet as I expected
Mmm ... the breakfast buffet is more like that of ...
Mmm ... the breakfast buffet is more like that of a Hyatt Place than of a Regency I am used to. The room is decent and clean.
The General Manager sets the tone for the rest of ...
The General Manager sets the tone for the rest of the staff. He seems humorless and mercenary. The staff looks for every opportunity to squeeze more dollars out of its "guests" because that is what he probably requires and expects. The result is that the employees, especially the front desk employees, appear to be suffering from PTSD and are unable to render a genuine smile or greeting because they are overly concerned with being criticized by their superiors who are also suffering from excessive stress. The Wi-Fi is horribly slow and erratic, so if you need to get some important work accomplished, this hotel's internet service is too unreliable for you. Besides that, the noise in the hallways from talking and doors shutting is excessive because the doors have been cut much too short leaving an excessive gap at the floor level. I was most disappointed with the Motel 6 quality mattress cover and sheets (I don't mean to insult Motel 6). The mattress cover did not cover the entire top of the mattress and it shifts and bunches up while you are in bed moving around. The sheets are not fitted and never seem to reach the end of the mattress. Plus they move around with the flimsy mattress cover. That really makes the quality of the beds irrelevant. Getting through the check out process was challenging because every other guest was questioning an erroneous (I won't go so far as to call it fraudulent) charge on his final invoice. The Sheraton Denver Tech Center is not as spacious and is quite dated, and its bathrooms are tiny but you will sleep better, the staff will treat you better, and the internet is far superior, plus parking there is free.
The team is outstanding! Amazing service and suppo...
The team is outstanding! Amazing service and support if our meeting in addition to a clean and safe room.
Hotel front desk kept deactivating my room.key .b...
Hotel front desk kept deactivating my room.key .before i even checked out. ...front desk lied about putting my complimentary breakfast tickets under my door. Which was nevee bought to my room.after being showed that didnt anyone bring the tickets.they issued omore tickets.which can only be redeemed in the hotel...pisses me off
For a "nice" hotel I was not impressed our Ac did ...
For a "nice" hotel I was not impressed our Ac did not work, it was uncomfortably hot and we were sweating the whole night. Our tub did not drain and the bed was extremely hard.... for this being a Hyatt I was extremely unimpressed and would never stay again
