Hyatt Dulles

Hyatt Dulles Review

Reviews 1055
4.2
Contact us
Reviews 1055 Page 1 of 11
Filters:
Rating
Language
Sort:
Most recent
P
3 years ago

Enjoyed my stay. I booked on a third party website...

Enjoyed my stay. I booked on a third party website. Found out when I arrived my reservation was for the next day. A very nice lady at the front desk,changed my reservation and honored my rate. My room was amazing. After a long exhausting flight I was hungry. The bartender was so kind to take my order and deliver it to my seating area. I was shocked to learn that parking was free. What a nice perk! Beautiful property wish I could have stayed a little longer,. It was a quick rest stop before heading to Winchester on a work assignment.

M
3 years ago

Clean hotel

Clean hotel
Close to airport
Very friendly staffs
It has big name Hyatt
With a competitive price

D
3 years ago

Reasonably priced, close to airport and with parki...

Reasonably priced, close to airport and with parking 50/week to park a car. Breakfast is reasonable particularly if not taking buffer. They also have an airport shuttle q30 (15-45 from hotel, 0-30 from airport from 2a-h, from 6am to 1am)

J
3 years ago

Stayed here unexpectedly when United Airlines drop...

Stayed here unexpectedly when United Airlines dropped the ball and I missed my connecting flight. It seemed this was the hotel that they sent 90+ of us to who would have otherwise been stuck at IAD. The ladies at the check in / check out counter were great, and the bar and kitchen stayed open to feed us well past when they were due to close. Food was a little on the pricey side (quesadilla for $10), but what did I care? United was footing the bill.

I'm a huge fan of the room layout (stayed on the 7th floor) and was almost disappointed I was only staying a single night. The TV channels seemed a little lacking, but I was impressed with the amount of computer / component hookups that were provided. No complaints about the bed being comfortable. I slept like a rock. I'd definitely stay here again if I'm in the area.

P
3 years ago

Location is close to IAD airport.

Location is close to IAD airport.

Easy check in process. Free parking.

$50 incidentals (refund at check out)

No microwave in room. Microwave at every odd floor near the ice machine.

$20 break fast per head, free for elite members.

Neat and tidy rooms and in room food service.

M
3 years ago

Nice place, what you expect from a Regency. Bar an...

Nice place, what you expect from a Regency. Bar and restaurant staff could care less if you're there, Jaimie is the only one with a personality...

Oh, and $20 for a breakfast buffet that's no better than you get at any other hotel for free, is rediculous...

G
3 years ago

I get to eat here a lot since I work in the area. ...

I get to eat here a lot since I work in the area. I have to say their customer service is always awesome and they keep the place neat consistently. Prices are affordable and they serve generous portions.

F
3 years ago

Hotel did a good job on my association's conventio...

Hotel did a good job on my association's convention. Staff Responsive to my needs as the Ed. Comm. Chair. Rooms were clean and modern. Food served to our large group was good, but not outstanding. This was our second trip as an association in three years.

S
3 years ago

Close to the airport, you can have a nice airport ...

Close to the airport, you can have a nice airport view when booking the high floor. But if the airport shuttle doesn't operate after 12:30 pm, you have to use the uber or lift if you arrive at dawn (airport shuttle-> 4:30 am~ 12:30 am). It was uncomfortable. I think we need to improve the shuttle service.
Dulles town center is 13 km away, providing shopping and Wal-Mart access.
A microwave is available in the ice room on the ground floor and there is a seating area with chairs and tables on the outside of the ground floor.

L
3 years ago

This is a nice, but not special property. It is cl...

This is a nice, but not special property. It is clean, the rooms are large and comfortable but it has less than zero charm. The staff is friendly but doesn't really do anything other then the absolute requirements of their jobs. I wouldn't hesitate to stay here as a clean and comfortable place to sleep, but nothing more than that.

S
3 years ago

This is my 5 times checked in with beautiful lady ...

This is my 5 times checked in with beautiful lady SAMAR front desk agent very professional.great service. Helpful.nice. I came all The way down from different airport because of her service .. she made me to come to this hotel with this good service and love the new room and restaurant .. coming back soon again

A
3 years ago

Very nice rooms and service at the bar was excelle...

Very nice rooms and service at the bar was excellent, at the front desk...not so much. Food also is subpar, I got the vegetable wrap and there was barely any veggies, it fell apart and overall just seemed very uninspired. The front desk service was as cold as ice and it was about as transactional level of service as I've received anywhere.

R
3 years ago

I wanted to give this hotel 5 stars. The staff was...

I wanted to give this hotel 5 stars. The staff was very friendly. The room was big. My husband and I stayed with our two boys. I booked thru priceline and were given a room with two double beds and a pull out couch. I loved the idea of this because my kids didn't need to share a bed. The double bed my husband and I slept in was very uncomfortable though. I loved everything else about this hotel. It was very quiet but the bed prevented us from sleeping well. I would stay again just not in a double room.

N
3 years ago

The staff wasn't what you normally would expect fr...

The staff wasn't what you normally would expect from Hyatt Regency lines. Like the bar guy was complaining with a bellhop about something and very inattentive two people at the bar. He also dropped the ice scoop on the floor and then just put it back on the counter instead of cleaning at first in full view of everyone at the bar. I've been to several Hyatt's and I've never seen the staff as undisciplined as this one

E
3 years ago

Paying for parking. Paying for breakfast and they ...

Paying for parking. Paying for breakfast and they don't have tea or coffee in rooms just the coffee maker . I'm have stayed in many Hyatt hotels but Hyatt regency Dulles(this locations)is a shame to the brand name

J
3 years ago

I had to spend the night there for a transit fligh...

I had to spend the night there for a transit flight. First of all, it took forever for Hyatt Regency's shuttle bus to arrive. Then, when I checked in, the front desk said they had to relocate me because they over sold the rooms. So it took me another 30 minutes waiting for a shuttle bus to send me to another hotel. There are so many other hotels in the area. With all the troubles I went through, Hyatt Regency definitely doesn't worth the time and money.

L
3 years ago

Stayed here for a longer stay over the holidays. W...

Stayed here for a longer stay over the holidays. We reserved an Executive King Suite, and were very comfortable, happy, and well-rested. Reasonable rates, relatively quiet, and good amenities in the room. Front desk has a bit of a monotone approach to customer service, but nonetheless, the hotel itself is excellent. Pool and gym downstairs are typically empty but kept clean. We'd stay here again. Room service was fine as well.

M
3 years ago

Ok

T
3 years ago

The room is really nice and the service really dec...

The room is really nice and the service really decent. They are renovating the place so I guess that in a few weeks, your experience will be even better. There it's no restaurant in less than a mile, you will have to drive but that it's just 5 to 10 minutes away.

B
3 years ago

Very pretty hotel, but one of the worst nights we ...

Very pretty hotel, but one of the worst nights we ve had at a hotel in many, many years. After checking in at 10:00 pm and figuring out how to use the elevator (it requires your room key for security s sake) we made it to our top floor room. The room was very nice and very big with a fantastic view of Dulles airport. But the room was stuffy. We found the thermostat and turned the AC down and got ready for sleep. Nothing nothing happened with the AC. It continued to blow lukewarm air. No amount of fiddling with the thermostat changed anything. Had we arrived earlier and not been so tired, we would have requested a room change, so we decided to sleep with the problem.

That s when we discovered issue 2: the bed sheets. THe bottom sheet on the bed wasn t fitted. As we pulled back the covers, the bottom sheet came off. We tucked it back in, barely, knowing that it would come loose in the middle of the night. We were right.

Off to sleep, in the tepid room. At midnight, someone rattled the door latch, trying to get in. Great. Some drunk from the wedding reception downstairs (or was it the prom?) who can t find his/her room. Was that knocking? Roll over and go back to sleep. A few minutes later, the same thing. I get up and go to the door, and ask without opening the door what they want. An accented voice says the room is supposed to be unoccupied. I tell them I had reserved the room and paid in advance. They ask when I m checking out. I tell them tomorrow which was probably today. They ask if I m sure. What the hell? I tell them to go away and let us sleep. And I climb back into bed and sleep, not well.

In the morning, as we check out, I tell the woman at the counter about the issues. Her response is the verbal equivalent of a shrug. So we head over to the ridiculously expensive breakfast bar for some coffee and yogurt and head on our way.

Next time I m staying in the area, it will be at our usual hotel chain: Hampton Inn.

Hyatt Dulles

Hyatt Dulles

4.2