Hyatt Regency Denver Tech Center Hotel

Hyatt Regency Denver Tech Center Hotel Reviews

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4.2
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While I love the hotel and it's a great space to h...

While I love the hotel and it's a great space to host MileHighCon I'm very disappointed in their way of handling food. They're fine with their over priced (and not particularly good) food around the convention floor but the food brought for the MileHiCon gusts isn't allowed out of the room. Other then that complaint I find this a great hotel and I look forwards to staying there every year

Looking for a restful, peaceful, getaway while sti...

Looking for a restful, peaceful, getaway while still being close to everything in Denver? This is the place. Beautiful Hotel, EXCELLENT restaurant. Overall service is FANTASTIC! Aaron Sanora makes us feel like we're checking into and staying at a 5 Star Resort each time we stay with the Hyatt Regency in the Denver Tech Center!

I'm sure I don't know how this place got four star...

I'm sure I don't know how this place got four stars but I got to tell you I'm staying up on the 10th floor and my experience due to construction is been terrible I cannot sleep and it's constant hammering you would think then at the front desk they would notify you about the construction going on before you make the final reservation or at the very least seeing how they have three towers put customers in the other two towers when there is no construction going on Purely a waste of time purely a waste of money and I did get a refund. And the four stars is a total joke.

I visited the bar, the bar tender barley spoke Eng...

I visited the bar, the bar tender barley spoke English and he could not understand us. Then the next bartender came in and ignored us even our glasses were empty. My friend had to get up and go get her in order to receive our 2nd drinks. We left after that. Probably will not go back.

Concierge would not let me in for scheduled dog wa...

Concierge would not let me in for scheduled dog walk wasting half an hour of my time. Meanwhile the dog I had proof I was scheduled to walk was in their hotel room peeing and pooping on their bed. Employees there have downton abbey syndrome.

Wow the outside in the lobby looks great but the r...

Wow the outside in the lobby looks great but the rooms are very old and breaking down we noticed that the heat in our room actually didn't really work even sending it to 90 degrees. Looks good up front the rooms really need to be updated I would stay away

Really nice hotel, nice rooms; just had to jump t...

Really nice hotel, nice rooms; just had to jump threw way more hoops and go threw way more hassle then expected to get some sleep in my room that was PAID for in advance. In doing so I just couldn t ended up being comfortable in the whole facility due my vibes when I first arrived so I didn t even swim or eat breakfast whole time I was in there I actually tried to spend as less of time as I could in the hotel because of it.

Loved this hotel! Very clean, friendly staff. Shu...

Loved this hotel! Very clean, friendly staff. Shuttle service was amazing, request Jonathan. If you book online, you'll get breakfast buffet tickets which will save you $20/person. No complaints, will stay again.

Good

I will never stay at this hotel ever again. I book...

I will never stay at this hotel ever again. I booked rooms here for my wedding and was met with one issue after the next. My mom had one of her rooms cancelled the night of the wedding and had to share her room with all of her guests. The hotel offered to bring in a roll-away bed for the guests. They didn't offer her another room and didn't even offer anything to make up for them cancelling her room. They tried to charge my room for premium Wi-Fi when we had paid cash at the front desk for it. They charged my credit card twice for each room and offered no insight as to when the charges would be reversed.
My sister and I also forgot our checkbooks in one of the rooms and when we called back the next day, we were told that they couldn't help us. We simply asked if someone could go check the bedside drawer in the room and they flat out said no because someone had already checked into the room. This wasn't a pair of earrings or an item of clothing! These were our checkbooks with very sensitive personal information on them. When asked if we could have a timeframe of when they would be able to check the room, they told us "we can't tell you that." After this fiasco, I left them a poor review in the survey they send out to their guests. The manager called me the following day and went to check the room himself for the checkbooks, which he found. My sister went in to retrieve them the next day and the manager failed to tell anyone at the front desk where they were or that anyone would be coming in to get them. They kept my sister waiting for over an hour while they checked the lost and found and all around the front desk and eventually asked her why she didn't come in the day before when the manager called. We still haven't gotten our checkbooks back from them. It's been almost an entire week. The staff here is incompetent, self-righteous and extremely unhelpful. Don't waste your money.

Possibly one of the most hospitable hotels I've ha...

Possibly one of the most hospitable hotels I've had the privilege of staying in. It's a bit of a commute to downtown, but the wonderful concierge make up for any traffic you might've encountered.

Service was great. Nice, clean hotel. Attended a...

Service was great. Nice, clean hotel. Attended an annual event that I've attended for several years. Refreshing to see that so much of the staff has been there for years.

One area for improvement, they really need to either fix the parking garage system or get rid of paid parking. It's so frustrating getting out of the garage and it happens every time.

I am a real customer and I have always stayed at t...

I am a real customer and I have always stayed at the Hyatts. However want to tell you the truth about this place. Horrible service, dirty and filthy. For 2 days now we have been asking for pillows and covers. We never got them, because we are told they ran out!!! because they are busy and they are trying to wash them. No Joke, The Hyatt hotel ran out of pillows and bed covers!!! Call the managers they will admit it. This is like gas station running out of gasoline. Why are they open when they can t serve their customers. Taking customers money but not having pillows or bed covers is the most ridicules thing I have ever heard !!! Call the managers they will admit it. Their pool is filthy and disgusting, we couldn't swim in it. Run away, go find somewhere else to stay.

Awesome thank you for making my daughters 13th Bir...

Awesome thank you for making my daughters 13th Birthday so awesome! Great customer service and made sure we were accommodated and comfortable. My suite was very clean and I loved my bathroom mirror! The only thing I wish they offered was an affordable breakfast buffet or other breakfast packages included with the room type you get.

The room was large and clean. The staff were cour...

The room was large and clean. The staff were courteous and helpful. However, the location was very poor. Not conveniently located near restaurants, area attractions, the airport, etc. The location really only makes sense if you have business in the tech center or you are attending a convention at the hotel.

Wasn t very happy with location and description pr...

Wasn t very happy with location and description provided . Arrived at hotel , located to far out of town for us , canceled reservations , place still charged me for staying , guess they need the money . Went back to downtown area and stayed with a much better hotel

Pretty clean place overall in a very quiet busines...

Pretty clean place overall in a very quiet business park. Small swimming pool in size, but decent for spending a nice time. Has a ping pong table, but rackets are completely destroyed and not usable.

The staff was really nice and the room was clean. ...

The staff was really nice and the room was clean. We had a mixup at the front desk and the gentleman helping us upgraded our room. The rooms on the North and West side have great mountain views.

Hotel looks and feels new. My room was clean and c...

Hotel looks and feels new. My room was clean and comfortable. Great staff. Check in desk reminded me of the old Washington Mutual bank counters which were set up like individual islands that made staff feel engaging and not hiding behind a barrier. I was there for a 400 person conference and they seemed a little unprepared as my room wasn't ready till 5 pm. They food served during the conference was decent. Hotel has a casual coffee spot and a restaurant on site which is needed as it is in a quiet part of town-not much nearby. There is a small block of shops within walking distance with a Thai restaurant, Mexican restaurant, Panera, a gym and bar. Other than that it's quiet. Located half a mile from RTD stop and about an hour plus from the airport by train. Hotel has a shuttle if you want to travel within a 5 mile radius. In fact they offered to drive me to the Thai restaurant but it was so close.

Great staff, nice facility, good rooms. There was ...

Great staff, nice facility, good rooms. There was no complimentary breakfast but, if you ask them for vouchers, they'll hook it up! Also, there is a parking fee for each night you're there... Even though the parking garage is the only place you can park. Overall, good experience.

Allyson was extremely helpful, nice and most impor...

Allyson was extremely helpful, nice and most importantly approachable. Her speedy customer service and advise on close places to eat were beneficial during me and my wife's stay. Thank you again.

Good

Staff is extremely welcoming and helpful (Sultan a...

Staff is extremely welcoming and helpful (Sultan above all), rooms are clean and welcoming, gym is great and way better than most hotels. Room amenities are modern and functional. Feel right at home every time I visit.

We stayed there on our way to Aspen and spent the ...

We stayed there on our way to Aspen and spent the night. The room we initially stayed in the toiled flooded so we were moved to another room. The garage is gated and it was horrible to get in and out! Not to mention the all from the lobby to the garage!!!

At breakfast (super pricey) after waiting 20 minutes I had to ask for coffee myself!!! I mean horrible service... don t plan to stay there ever again!!!

I Certainly has the Hyatt touch, but the rooms fel...

I Certainly has the Hyatt touch, but the rooms felt nothing so different from say Hampton Inn. The restaurant prices are so exorbitant that just a breakfast costs $20 pet person. I recommend eating outside as the food choices are not so great either for the price. Otherwise a very clean hotel, friendly staff and great atmosphere.

DO NOT STAY HERE. They will scam you. They charge ...

DO NOT STAY HERE. They will scam you. They charge you a deposit when you get there that you had no idea about before hand. They say don t worry you ll get reimbursed . I ve been waiting for my deposit for several days now, and NOTHING. I ve tried calling multiple times and they just don t answer.

No power for 5 hours yesterday and today no hot wa...

No power for 5 hours yesterday and today no hot water after a long day of being outdoors. The hot tub jets are all broken in the pool area and there isn't enough water in it to cover the jets if they were functioning properly. I asked the manager if I could get a room with a view when I return in two weeks since we has all these problems and he told me he is leaving until Tuesday and to see him next time about it. I will be canceling my reservation for two weeks from now and booking elsewhere. At least the room was pretty clean.

Very nice hotel, nice rooms, reception staff was a...

Very nice hotel, nice rooms, reception staff was a little dry and didn't seem genuinely happy to help guests, but we're not rude either . Hotel is beautiful. Dining and room service is fresh and current.

Worst experience of my life. I am from Missouri an...

Worst experience of my life. I am from Missouri and I have visit Denver on numerous occasions and I have stayed at several hotels. I thought by choosing the Hyatt just like I have in the past I wouldn t have any issues because since this is a business the should know how to run a business. Well after I checked in and went to my room I inspect the bathroom as I do at any hotel I go to and there was human HAIR up against the bathroom wall and the inside of the tub which is absolutely disgusting and unsanitary if you ask me. Especially since you have maids that are hired to clean. The next day hotel security literally follows myself and my husband to our room on the 8th floor claiming he was checking on a noise complaint from the room next to us. 3 hours later he returns claiming now our tv was too loud even though we had been gone all day. This has been the worst experience here I have ever had and I will not be back. I m perfectly ok with taking my business someplace else such as the Marriott to be treated a lot better since I m spending my money. I am reporting this company to every website I can reach and making it aware also to the better business bureau maybe then they can hire better staff to run a 4.5 hotel. If I can help nobody I know will ever come to this hotel again!!! If I could give it a Negative rating I would. Saying it was poor is being to generous

Hyatt Regency Denver Tech Center Hotel

Hyatt Regency Denver Tech Center Hotel

4.2