I will never stay at this hotel ever again. I book...

I will never stay at this hotel ever again. I booked rooms here for my wedding and was met with one issue after the next. My mom had one of her rooms cancelled the night of the wedding and had to share her room with all of her guests. The hotel offered to bring in a roll-away bed for the guests. They didn't offer her another room and didn't even offer anything to make up for them cancelling her room. They tried to charge my room for premium Wi-Fi when we had paid cash at the front desk for it. They charged my credit card twice for each room and offered no insight as to when the charges would be reversed.
My sister and I also forgot our checkbooks in one of the rooms and when we called back the next day, we were told that they couldn't help us. We simply asked if someone could go check the bedside drawer in the room and they flat out said no because someone had already checked into the room. This wasn't a pair of earrings or an item of clothing! These were our checkbooks with very sensitive personal information on them. When asked if we could have a timeframe of when they would be able to check the room, they told us "we can't tell you that." After this fiasco, I left them a poor review in the survey they send out to their guests. The manager called me the following day and went to check the room himself for the checkbooks, which he found. My sister went in to retrieve them the next day and the manager failed to tell anyone at the front desk where they were or that anyone would be coming in to get them. They kept my sister waiting for over an hour while they checked the lost and found and all around the front desk and eventually asked her why she didn't come in the day before when the manager called. We still haven't gotten our checkbooks back from them. It's been almost an entire week. The staff here is incompetent, self-righteous and extremely unhelpful. Don't waste your money.