I am a real customer and I have always stayed at t...

I am a real customer and I have always stayed at the Hyatts. However want to tell you the truth about this place. Horrible service, dirty and filthy. For 2 days now we have been asking for pillows and covers. We never got them, because we are told they ran out!!! because they are busy and they are trying to wash them. No Joke, The Hyatt hotel ran out of pillows and bed covers!!! Call the managers they will admit it. This is like gas station running out of gasoline. Why are they open when they can t serve their customers. Taking customers money but not having pillows or bed covers is the most ridicules thing I have ever heard !!! Call the managers they will admit it. Their pool is filthy and disgusting, we couldn't swim in it. Run away, go find somewhere else to stay.