Hilton Tucson El Conquistador Golf & Tennis Resort Reviews

Wish the pool was open later and check out was later, But other than that great.

An off the beaten path resort in Oro Valley. Breathe taking views but avoid the wild pigs.

My favorite place to stay in Tucson. Great location with great outdoor area for dinner and drinks.

We attended a business event. The food was good and there was a good atmosphere to the ballroom.

Absolutely horrible. Have you ever been to a convention. I have maybe 30 and the rubber chicken at them might have actually been better. I was agast as the hostess led us down a hallway to a large convention room, no windows, no view, no nothing. Worse yet all 4 people in our party found the food tasteless and mediocre at Best. Such a huge dissatisfaction, will never go back to this place, it's obvious that locals that frequently use this place are not cared for. To bad used to be beautiful.

The hotel by itself is gorgeous, located by the mountains. A lot of extra activities like tennis, golf, hike, walk or bike to explore the mountains, ride a horse. The food and beverage options are good. It's a bit further to downtown

Hospitality.... friendliness... cleanliness....
Outstanding everyone from check in to check excelled expectations great place for family and fun love the view and the best part it's all in Arizona's backyard stunning ....

I would like to see microwaves and rooms need to be updated.

Great resort hotel with friendly staff. If you want a relaxing stay, the casitas offer a great layout with kitchen and living room, with a quiet location away from the busy pool. Only negatives for me are the fact that the bottled water is a room temperature and not located in the refrigerator and the room lighting is very dark, which is not helpful and makes the room feel a little dated.

We stayed 3 nights here for reuniting with friends in the area. It is a nice hotel with a very busy pool area. We stayed in Building 3 and it was a long walk to the lobby and the conference center. The third floor on our building was on the same level as the lobby, so we could walk in air conditioning to and from. Our room was a larger suite with a walk in closet and nice living room area. Our bathroom was good. The only reason for the 3 star rating is the checkout process. We're Hilton Honors members and have used the app for checking in and out of their hotels. This hotel stay didn't allow me to do that, so we waited in a long line for check out. The hotel only had 2 people at the desk and the person who waited on me said they were 100% booked as the reason for the slow service. The manager should have fully staffed the desk for checkout. No excuse except poor management, in my opinion.

Parking was nightmare, it ruined what may have otherwise been a nice stay.

A great place to relax or bring the kids for family fun !!

Had an amazing family vacation here. Friendly staff and an amazing time around the pool. Water slide is a blast. My son loved the star gazing. Beautiful scenery and surroundings.

Really enjoyed our stay! Spent a lot of time by the pool, nice fast slide fun for kids and grown-ups alike. Husband was there for a business conference while we enjoyed the amenities. Really nice attentive staff, beautiful grounds and facilities, nice cold and hot "springs."

Had a great time at the El Conquistador. Rooms felt a bit old. Room service was great and fast. I would go back again when visiting Tucson.

This is a very extensive resort with excellent restaurants and activities to fit the activity level of any guests. The staff is courteous and friendly and will not allow a guest to wander around befuddled. Someone will always acknowledge you and find out what you need.

Had a quick weekend get away...we were treated like royalty by their incredible staff! I would like to specifically recognize Cody for his outstanding customer relations. We look forward to coming back!

We always have our Christmas party here,beautiful,great staff.

Beautiful and large ballroom. Staff was great! Food excellent! Great place for our Company Christmas party. Thank you.

Incredible grounds and views. The rooms were ok could use a refresh, but still 5 stars for the atmosphere.

Place is beautiful. Amazing views of the mountains. Every staff member has always given great customer service. Well worth the money.

Had an amazing stay! Hotel staff were superb, and rooms and grounds were spotless despite hotel being at full capacity because of the KMR group staying there. Would definitely recommend and return. Thanks!

It's an okay Resort I like Hacienda Del Sol better though

Fantastic property. Great pool, good food. Excellent hiking during the winter.

My family and I come here almost every year in the early spring to get some much needed sun. The staff is very friendly, the pools are fun and there are lots of out door things to do. We will be back again next year.

Beautiful place to stay at and wonderful staff. The Resort is being renovated which a good for for the El Conquistador .

Spectacular location for a Geochemistry convention.

Beautiful location and hotel. Lil older than I would have liked but still a fun place. The Thanksgiving dinner was delicious.

Front desk Staff needs some customer service training. We called to the front desk in the morning of the check out day to ask if late check out is available for diamond members. We were told the room has been booked and we need to check out now at 11am. And we would have been totally OK with this response if he didn t continue on explaining why he needs the room ASAP. He stated another guest has reserved this room and he s already on the property waiting for the room. He s a diamond member as we are and he has requested early check in.
OK, so my request for late check out as a diamond member disregarded because ANOTHER diamond member wants to check in earlier to my room???? And I asked if this is the only room available for this SPECIAL GUEST, to which I was told THERE ARE 22 junior suites BUT GUEST LIKES TO STAY IN OUR ROOM AS THIS IS THE ROOM HE STAYS IN EVERY YEAR. Outrageous. Just outrageous. As a remark we have been staying at this property for couple years.

Out of curiosity I asked what is the regular check in time for guests? Front desk Staff states it s 3 pm.
So a SPECIAL GUEST shows up at the hotel at 11 am asking for a specific room (although there are 22 rooms just like that available) and you honor his early check in and disregard current guest s request???

This called discrimination, which I reported to Hilton honors and hotel manager was supposed to call me back to resolve this case which he never did.

We have been to numerous Hilton properties worldwide but this was the first time we were treated in such a humiliating manner.

JW Marriott Starr Pass is a better place to stay in Tucson. Don t waste your time and money staying at Hilton.

Very nice setting; great pool area and lots of activities at the resort. Excellent breakfast!

A nice hotel. Very friendly staff and a beautiful gingerbread house that the family appreciated.

While the room is nice, the biggest issue is the lack of good food available. There's not food available within a convenient distance, and there's not much variety of food available, often just a single page to get food, and frequently with a short menu. Would be acceptable if the meals weren't so expensive.

Okay I don't live in a high class society so I may not be the best judge of this but this resort is easily the fanciest most lovely and inclusive place I've ever been ever. The pools were warm. The water slide was fun for kid and adult alike (I'm a kid at heart) the bars were nice, pricey but I just sort of figured that. I didn't have to pay the overnight stay fee so I can't account for affordability but wow I'd stay here again if I could.

Beautiful property that makes an effort to reflect and help the local community

We were there to drop off a rental car but the lobby was clean and was transitioning to Christmas and was starting to look nice for that. Have stayed there before and would consider staying again in the near future for a staycation.

Nice structure, service poorely executed and implemented. Refrigerator in the room empty. Queen size bed instead of king as we booked.

Hotel is just OK..... The Dove mtn Ritz Carlton is down the street and makes this place look like a motel 6. This town has big resorts such as the JW Marriott and Ritz Carlton and the price for group and government is the same as here. The service and experience and the Marriott is like royalty compared to here.

Amazing views, staff was shockingly helpful and always available to meet our every need

Casitas are sorely in need of renovation, especially the worn and stained bath tub. The hotel staff were helpful and welcoming.

Fabulous! Our favorite when in Tucson! Great views, great service, great amenities!

We were here for packet pick up for the Tucson marathon. The bar was quaint and the staff were friendly :)

It's what you'd expect for the price. Good, clean rooms, extremely helpful staff.

The staff was super friendly and helpful. They upgraded our room to better accommodate our family and immediately changed rooms when the AC was not working sending someone with our keys and to help with the change. The pool was great and we enjoyed a fresh brunch buffet.

Played 9 holes of golf. The course was fast and fun. The employees are helpful and polite.

The resort was nice. Rooms were clean. We were there during memorial day weekend, so the pool was packed. We weren't able to really enjoy it since we had to worry about being hit by footballs or getting stepped on by people wrestling. If you're looking for rest and relaxation, I wouldn't go during that time.

Service is impeccable and the food, decor, and rooms are amazing as well. Highly recommend!

Food and service in primary dinner restaurant very good.

Good place for kids. I liked the shallow pool for the younger ones. Not a modern style hotel which made it feel a little outdated, but still nice. The breakfast buffet was just ok. Would have expected more for the price. The staff seemed friendly. Would probably go back again.

The grounds are amazing, but the rooms are lackluster.

Everytime im at this resort I do not want to leave!

I loved this resort. The moment I got here, I was just lost in the breathtaking scenery. Great staff and great service. Many thanks to Raytheon for bringing me out here. I truly had a great time.

We stayed at El Conquistador for two days to attend a graduation event. They have several beautiful pools and gardens. Our room was in building 4, which is the closest to the parking lot. The service and the room were OK. Breakfast included for Gold and Diamond members of the Hilton Honors program

The rooms were spacious and clean. Shower was a bit small. Pool was great, my son love the slide. Room service was good to. Restaurants were not toddler friendly.

The staff was helpful and the room was beautiful. Sundance has an excellent buffet - would highly recommend.

Went for an event. Why would you block off most of the parking before hand? And the food was okay, but not the quality you would expect of a high end resort.

Booked this hotel in my event to run the Tucson marathon. The hotel provides a shuttle to the starting line but it does not provide transportation for its guests that book after a cutoff which is 5 weeks before the marathon. This is different from other 'marathon' host hotels, e.g., NYC marathon that provides shuttle to all its guests independent to when they book their rooms. Stayed at this hotel in 2014 - was not that impressed - the rooms were dated. Considering rebooking because I do not feel welcomed as a guest to their premises.

Unbelievably beautiful. Everywhere you looked was a picture from Arizona Highways. The staff was always ready to serve but never in the way. A finer resort I have never experienced.

Nice grounds but far to walk from parking lot to rooms

The room was nice, but my bed had crumbs in it and the air conditioner was really loud

The facility is gorgeous, the staff highly attentive, and the ballrooms large and well-appointed. Their pool area looked like it would be a lot of fun for families.

I was only here visiting my family who were staying here, but the rooms are beautiful.

Really enjoyed our stay there. The scenery is beautiful. I was very disappointed with the horse stables though. Hotel says they don't own them but they do utilize them. The horses were sick coughing muddy there were about 10 of them laying down they just didn't look well.