Hickory Park Furniture Galleries Reviews

Diane at Hickory Park Furniture Galleries is the best. Have used multiple times and very happy with all purchases.

I had an excellent experience working with Kirstie at Hickory Park.
Very professional and available from the order to delivery. I highly recommend them.

great service, price and communication. Made furniture buying easy

Great company, wonderful coustmer service, easy to talk to a human! Susan LeFevers Is the best. Professional and gets the job done. She even answers her calls. And in this new business world we all know what its like to call and get the run around. I highly recommend Susan and Hickory Park! I give them 10000 stars!!!

Great service. Excellent communications and timing was accurate. Leslie and Anne do a good job

Anne Connell was excellent in all aspects of helping us furnish a vacation home. It was daunting; she made it easy and fun. Anne also went above and beyond in helping to figure out how to get the furniture delivered to an island that is only accessible by boat. That went seamlessly! Every request for information was quickly addressed and Anne even called me once on her day off. What a gem! Hickory Park Furniture has it all. We will definitely be back.

Awesome experience! Diane reached out to me based on my internet wish list. We chatted about styles and fabrics. She had samples sent to me and stayed in touch to make sure sure we got them and helped with our choice. Once we placed the order, she stayed in touch throughout the process, ensuring we knew where we were in the process. This is all important, because when you order a piece that has to be built, it can be a bit of a wait from the time you place the order until it arrives. We love our recliner, it matches our decor and our other furniture exactly as we had planned and, we have Diane and Hickory Park Furniture to thank for it all coming together.

Diane was extremely helpful in helping me decide what I needed for my front porch. Thank goodness she reviewed the measurements with me or else the furniture would not have fit on my porch. She responded quickly to all my questions and followed up with delivery schedule. I am very happy with my Lloyd Flanders porch set!!

Kristine was very helpful in helping use by the sofa and chair. She was also very quick to respond to to our inquiries after sale.

Diane Christensen was just the best to work with. I live in CT and never ordered furniture from NC. I felt like I was working with a saleswoman in my home state! She was very professional and responsive. The trucking company was equally as clean and professional. The furniture arrived within the timeline Diane indicated and the trucking company was on schedule. I would recommend Hickory Park and Diane to anyone who wants to purchase high quality furniture at dramatic savings.

I recently purchased a sofa and bedroom furniture from Hickory Park Furniture Galleries. My sales person was Diane Christensen. I couldn't ask for a more professional, courteous, understanding sales person. The furniture was delivered when they said, it was wrapped they way I expected it to be and the delivery company was respectful of other furnishings in my home. I recommend Hickory highly.

I ordered a Century dining room table and chairs from sales consultant Diane Christensen. Ordering from out of state, she helped me through the process over the phone and via email. She gave me wonderful customer service, detailing every step of my order. I couldn t have been more pleased. I will work with Diane in the future for my furniture needs.

Diane Christensen at Hickory Park is awesome - super polite, responsive and nice to work with on our order!

Jerry Rhoney did a terrific job for us in arranging our purchase of furniture and replacement cushions. She was very prompt in replying to all of our requests. She is very knowledgeable and the pricing was excellent. She kept us informed of the order and delivery status. Everything arrived well ahead of schedule, in perfect condition. We recommend that you ask for her by name!

I have been ordering from Lauren Brown for years now and have always received excellent customer service.

Hickory Park Furniture provides superior customer service and pricing. Our Sales Rep, Karen Dellinger, was friendly, helpful and extremely professional. Email communications were informative and promptly responded to. We are as happy with Hickory Park's service as we are with the new dining room chairs. I will definitely use Hickory Park again.

After suffering from the effects of Hurricane Harvey I was desperate to replace my ENTIRE first floor's furniture. I stumbled across Hickory Park and was thankfully connected with Diane Christensen! She is extremely professional, attentive and thoughtful in all that she does. Diane does everything in a timely manner whether it be sending samples, getting pricing and placing your order. As I am interior design challenged, she picked out the most beautiful coordinating fabrics for some pieces of mine that turned out to be absolutely stunning. If you go to Hickory Park, or even order online, she is the woman for you.

Absolutely stunning...my custom red leather love seat. Thank you Kirstie Waters at Hickory Park for professionally and expertly guiding me through the process of creating a custom piece of furniture from start to finish. I came with idea and Ms. Waters helped with the size, style, fabric and other special features I wanted.The custom love seat is extremely well made and now sits in my home and displays like a piece of art.
Thanks again Kirstie Waters and Hickory Park for expertise/guidance and another piece of fine furniture!

Hickory Park is professional and provided us outstanding customer service - they beat the price of everyone else and did not sacrifice customer service - Got exactly what we ordered - It's beautiful - The Home Delivery Service was perfect and professional with no issues - Very positive Experience and we will be returning to do more business with Hickory Park.

We were very pleased with the service provided by Hickory Park Furniture. We were trying to get an extra piece of our bedroom furniture which we had had for almost twenty years. They were able to go to the company which produced the furniture and get us what we wanted. We needed an extra bedside table. They were able to get color and style perfect. I understand the time needed to produce this piece of furniture, but time lag between furniture arriving in warehouse and when it was delivered was a little extensive, I believe.

I ordered a bedroom furniture from Hickory Park Furniture Galleries, talk to Karen Dillinger, I had one of the best service from her, she explained how the producer work. I received my furniture in a timely manner with no hassle. I will always look to use this company again.

My wife and I dealt with Connie Jenkins in our purchase of furniture made by Flexsteel. She was very professional and relaxed throughout our purchase and very prompt with her follow-up as to delivery, both in person and via email. We wish all such experiences were as good as this one was...should another need arise, we would look her up.

After spending an entire day at High Point, we decided to go to Hickory Park and found the same dining set we fell in love with for less money. BJ at Canadel was super knowledgeable and professional. She answered all our questions so we would know what to expect and even helped us to get our dining set faster than first anticipated.We would shop here again. We now have a dining set that we love and will outlast us both. Thanks BJ!

This was my first experience shopping at Hickory Park Furniture Galleries. Lisa the sales associate that helped me was fantastic! She went above and beyond to make sure all my questions were answered prior to my purchase. I would not hesitate going back again in the future or recommending friends.

It is always stressful ordering furniture site un-seen. And then waiting "forever" for it. But the furniture I've been ordering from Hickory Park Furniture Galleries, over ten years, has been exactly what I wanted and/as described and pictured. And the service and professionalism from Diane Christensen has been "Top Notch". As well as the delivery process. So thank you, thank you, thank you!

We stopped by Hickory Park Furniture in Hickory on our way to Asheville to look at sofas. We met and talked with Kirstie Waters in the Lazy Boy area of the store. She priced a sofa for us and gave me all the information I needed if we decided to buy. I called Kirstie back the following week and ordered the sofa over the phone. It was a very easy process from beginning to the end. Thank you Kirstie, we love our sofa!

Diane Christensen at Hickory Park Furniture is knowledgeable, patient, and very helpful in selecting new pieces for both our great room and game room. We hope to work with Diane again soon!

"Leslie and Anne" were extremely professional and helpful throughout my entire order.
I got quick pricing, fast turn around after I ordered the dinning room set.
its not too often, in my experience, to have one contact and be able to have them handle the entire order.
I especially appreciated their timely follow up on everything I had questions about
Excellent people. PERIOD!!!

Sherry Shannon was phenomenal! I had a great experience from beginning to end. Her knowledge of the furniture and what options would work me was excellent and she was able to find me something in stock and meet my goal of when I needed it by. Highly recommend!!!

Excellent furniture AND excellent customer service! I am very happy with the furniture selection process, quality of goods, and the price. Diane Christianson was professional, timely, and thorough to work with. Thank you, Diane!

we live in michigan, and worked with diane at hickory park to order a big custom piece from hancock & moore. diane was a pleasure to work with, and the furniture is flawless. we have more purchases planned!

We bought well over ten thousand in furniture from Diane and dealt with Erika on a manufacturing defect on several pieces of furniture. They misrepresented the issue to the manufacturer either intentionally or otherwise and now we are apparently stuck with two damaged pieces of furniture. We're out of state so not sure what legal recourse we have. I would avoid this place at all costs.

Also I think many if their Google reviews are plants!

Our first order from Hickory Park was in 2016 when we ordered Hancock & Moore leather chairs and an ottoman from Karen D. via internet/telephone service. Karen was well informed on leather and finish choices and patiently provided many pricing quote options. We were extremely pleased with her service and the quality of the finished items which led us to use Hickory Park again in 2018. We moved in 2018 leaving most of our furniture behind, so we traveled to NC in Oct where we spent three full days furniture shopping. Karen provided advance phone assistance prior to our trip but referred us to BJ H. as our in-store sales rep who engaged assistance from designer, Angie A. We purchased 14 items primarily using catalogues, fabric samples, and the room planner tool. We also ordered an additional leather chair from Karen after returning home and once again, she was invaluable in selecting finish choices. We received delivery this week and everything worked perfectly in our home. Traveling to NC to use Hickory Park's services was worth it for us given the size of our order, the complementary design assistance, and the discounts. Karen, BJ, and Angie were instrumental in the furnishing of our home, and we could not have made so many well-coordinated, ideal choices without their expert assistance. We will definitely shop with Hickory Park again for any future furniture needs.

The Hancock & Moore recliner is truly beautiful and very comfortable. Susan LeFevers was very patient with me and provided me leather samples and loads of helpful advice and product information. She was on top of everything from start to finish. The delivery service was great, they placed it in the exact spot. I will go to Hickory Park Furniture for any future furniture needs. Thank you Susan!

I had the pleasure to deal with Leslie and Anne, and I have nothing but good things to say about our shopping experience. There was prompt follow up from my initial contact until I received the furniture I ordered. Not only was the shopping experience painless, I was also able to save a lot of money by going through this company.
I would highly recommend it to anyone looking for quality furniture but at a lower price.

Outstanding service, pricing, quality furniture and helpfulness. I ll never buy local again. I love Ann and Leslie as well as the delivery guys. Customer service is outstanding!

I would highly recommend Hickory Park Furniture to anyone looking for a professional and informed furniture buying experience. Susan LeFevers provided so much help including recommending LaZBoy to meet our furniture needs, answering questions along the way, and helping make the delivery schedule meet our time need. She returned my calls promptly and always had a pleasant attitude. We were having floor outlets installed and our electrician needed to know about clearance for the plug under the furniture, and she took the time to send a picture for clarification. We also had a technical question about the electrical connection and I called LaZBoy directly, only to be told I could find it online. Susan obviously went the extra mile, and I'd definitely ask for her for future buying needs.

Jerre Rhoney couldn t have been more wonderful to work with. She helped me narrow down my choice to this bed from Hickory and I couldn t have been happier. The pictures didn t do justice to this gorgeous piece of furniture.... it s a good thing Jerre told me this was the last one they were making; I would have been very disappointed to loose such a fine piece of furniture. Can t wait to work with her again as I just moved and will be needing her help

Leslie and Anne are wonderful to work with, professional and so helpful. I only buy furniture online and will definitely return to Hickory Park and Leslie and Anne for my next purchase.

During the pandemic I need to purchase a recliner. Sherry Shannon was very helpful in getting my order placed even though I had some difficulty doing what I was to do online. With patience she guided me through the process. Sherry was very pleasant and very kind. She is to be commended!

Just want to give another shout out to Robin Birchfield...she has helped me tremendously over the years. We have been coming back to her due to her excellent customer service, her wonderful insight to design and her patience to work with us and help us every step of the way! She is my go to for all of my furniture! Be sure to ask for Robin Birchfield when you go:) I promise you will be happy!

We recently ordered a Lazy Boy sofa and recliner from Park Furniture. We were happy with the good price and the service we received from Leslie and Anne. I would absolutely do business with them again!

We had a wonderful experience buying at Hickory Park Furniture Galleries. Kirstie was helpful, kind and professional. The prices were unbeatable! We had a mix up with our rug and they switched it out for us quickly and at no extra cost. Their customer service was truly exceptional. We will absolutely shop there for any future furniture needs.

Thank you Julie, for sharing your time and expertise with me today. You made the task of choosing my new furniture a pleasure. I look forward to working with you in the beautiful Hickory Park showroom again in the future.

Diane Christiansen made the process of ordering and receiving Classic Leather furniture through Hickory Park a breeze. She was professional, knowledgable and very responsive. Thank you Diane.

Susan LeFevers was wonderful in ordering and getting our beautiful new desk. She worked with us completely on the phone and she helped me in the decisions as well as getting a wonderful deal on the desk. Would highly recommend.

I worked with Diane Christenson from Hickory Park Furniture Galleries when I was looking to purchase a new patio table and chairs. She was professional and personable and answered all my questions in a timely manner. Hickory Park had the best prices I could find and we completed the paperwork very quickly. Throughout the process, Diane kept me posted on the progress of my order and notified me when the patio set was shipped. I would definitely recommend Diane to others looking for furniture, she did an excellent job.

I work remotely with Leslie and Anne who have helped me order numerous pieces of furniture and continue to help me with my needs. They are my "Dynamic Duo" and have counseled me every step of the way. Very knowledgeable, helpful and so very friendly. They help take the risk out of buying, especially when buying remotely.

Absolutely fantastic furniture buying experience! The selection is great, the quality is outstanding, but what stood out the most for us was our sales associate, Leslie Dauphinee, who we will absolutely contact again for any home furnishing needs. Leslie is knowledgeable, professional, and has a great eye for design.

Working with Leslie and Anne at Hickory Park was great. They were quick to send me any samples I needed and found me exactly what I wanted. Everything came in on time. I will use Hickory Park again and again.

I live in Delaware and I found this furniture store on line and Diane Christensen has been wonderful to deal with. The furniture is top notch. This is my third piece of furniture I bought from Diane and the price was better with shipping it up to me than around where I live. Thank you Diane once again.

Mary Kelly

Working with Diane was a breeze. The chairs arrived in perfect condition and look beautiful!

I have purchased several items over the past few years from Hickory Park Furniture and have had an excellent experience. I have dealt solely with Jerre Rhoney and very pleased with the customer service, product knowledge and recommendations she has provided. During my first purchase my cashiers check was delivered to the incorrect location. Once this was discovered, Jerre called the store, asked them to hold the check and went to the store to retrieve it. I felt and feel very fortunate to have Jerre as my Sales Rep. I live on the West Coast however, I will continue to purchase any furniture needs through Hickory Park Furniture and exclusively with Jerre..

We placed two chair orders from Susan LeFevers and she made it so easy for us. Her attention to detail and follow-up was excellent! She's the kind of employee every company would like to have on their team. D&D Delivery Services were stellar! Great communication, set-up and didn't blink an eye when I asked them to wear shoe covers. Great customer experience with Hickory Park Furniture Galleries!

Searching for a recliner was made infinitely better by the personal attention that was shown to us by Leslie Dauphinee! She patiently reviewed the qualities of each chair and walked thru the available fabric selections. There was never any pressure and her kind demeanor made the process enjoyable!

Diane Christiansen (salesperson) was professional, detailed and punctual. I could not be more pleased with my experience at Hickory Park Furniture Galleries. I recommend her to family, friends and anyone I hear of about to, or considering a furniture decision!

First time dealing with Hickory Park Furniture and Ms. LeFevers.
I could not be more pleased with her professional, prompt and excellent service.
As expected and as she promised, the Tropitone furniture is also excellent.

John E. Finch,M.D.
Siesta Key,
Florida

I have had two really wonderful experiences with Hickory Park Furniture Galleries. I shopped around for quite a while until I found the pieces I was most interested in. On both occasions I worked with Diane Christensen. She was very knowledgeable and helpful with the ordering process. I totally recommend both Hickory Park and Diane. They were so easy to work with and the prices and services were exceptional.

I believe it is important to keep potential buyers aware of your experiences with sellers in order to keep them (the seller) motivated to provide the best possible service to you the consumer.

I agree with the previous reviewer. Sales folks are very helpful during the purchase stage. But once they make the sale the service was terrible.

We ordered a kitchen set and was told delivery would be in about 6 weeks. The set came in after 3 weeks. Shipping is another story (and oh by the way Hickory Parks tells you their shipper is the best).

Upon being notified the furniture was in (via e-mail) I attempted to get a hold of my sales person who never returned my calls or e-mails. I eventually got a hold of a store representative who helped me out.

Hickory Parks would not begin the shipping process until the furniture was completely paid for. As stated by previous reviewer - cash payment to the delivery person. I say process because that is what it is. After a week the shipper gets in touch with you and states they will notify you one week ahead. We finally scheduled a week in April and the shipper cannot tell me what day the furniture will be delivered. It is almost 3 weeks now since I have completely paid for this furniture and still have no idea when it will be delivered. If the shipper cannot tell you the day of delivery during the week the product is supposed to be delivered that is pretty poor.

I would not recommend Hickory Parks to anyone. If you decide to go with them plan on a good experience up front but terrible service in the end.

Excellent results for a 1st time customer thanks to Anne and Leslie. They were knowledgeable in the fabrics and styles of the sleeper sofa/chair I wanted. They were very courteous and patient with my order as well as informative of the details for purchasing and delivering it. I am extremely pleased with my product and definitely recommend Anne and Leslie. I look forward to their assistance with my next order!

Our experience with Hickory Park Furniture Galleries thus far has been great. The selection of furniture and options for customizing to meet our needs were extensive. The showroom is extensive, and the company can order many items that you may not even see displayed. If there is something you need but don't see, ask them about it. We were looking for living room and bedroom furniture and were able to find great quality North American furniture that met our needs and tastes without breaking the bank. Anne Connell was terrific in helping us navigate through what could be a very overwhelming process. She has terrific design style and a fantastic ability to hone in on exactly what we needed and wanted- even when we were not sure ourselves. She is kind, funny, and extremely patient. Plus she really listens!! If you are ever in the need of furniture, I recommend Hickory Park Furniture and Anne Connell.

I've had several great experiences with Hickory Park Furniture. Angie Allen and Elizabeth Burns are fantastic designers who are responsive, creative, and who worked within our budget to provide a wonderful overall end result. They went above and beyond as we continued to ask for assistance on various items. They are willing to help on projects big and small, which I greatly appreciate. The entire process was smooth and easy. I highly recommend Hickory Park.

This was my first experience with Hickory Park. I wish I had discovered them years ago. Process was very easy, and the price was incredibly better than the retail store. I appreciate how well I was kept informed during the process. Diane Christensen took over after my initial salesperson left. When she stepped in she was very thorough with details of delivery, what to expect, etc.

We had a wonderful experience with Diane C. and Hickory Park Furniture. We ordered a sofa and love seat, and it came within the estimated time and in perfect shape. The product is great and the service even better.

I worked with Susan LeFevers on getting furniture for my new home. It was a great experience working with her and she was very accommodating with our tight timeline. I would definitely be shopping here again because of her excellent service!

Worked with Connie Jenkins at Hickory Park Furniture Galleries for our McCauley Mountain Home. Couldn't be more pleased with the service and selection. Connie took the time to help make selections both product and color that met our expectations. Would highly recommend Hickory Park and especially Connie Jenkins to prospective clients.

I reached out to Hickory Park on a recommendation from a friend who is an Interior Designer. While I was nervous at first, Leslie and Anne were patient and accommodating with all my questions. Communication from them was quick and detailed. I will definitely reach out to them first for all of my furniture needs.

We worked with Susan LeFevers and she was fantastic! Very helpful and professional.

Great new desk and quality is amazing.
Diane Christensen is great to work with had one small issue with drawer they sent someone to fix. Would highly recommend them.

Diane Christiansen is a doll baby. Super friendly and knowledgeable. Also quite helpful to me when I asked her to take pictures of samples so that I could feel more confident about my choices. The pricing was much better than anywhere else I checked, and delivery was as promised. I'll definitely shop with Diane, again, the next time I have furniture needs.

My wife and I had an amazing experience with Hickory Park Furniture. Leslie and Anne were our sales consultants and were extremely helpful in the selection process of our furniture. They returned phone calls promptly and made us feel comfortable purchasing furniture long distance. We will definitely use them as our sales consultants for future purchases.

We received excellent service from Sales Consultant, Diane Christensen at Hickory Park Furniture Gallery. However, having to do everything over the phone because we live in Silver Spring, Maryland, we were not sure of how things would work out with not being able to see what we were ordering. We were also able to save a little money. I would like to see some improvement in time Hickory Park Furniture Gallery receives the furniture from the manufacture and the time it is delivered to the customer.

Chuck McLeod did an excellent job of helping me choose a sofa to fit my needs and to insure it was delivered to my new house shortly after closing.

Great service along with knowledge of product. Kristie Waters answered all of our questions and was happy to help. The sectional we bought looks great in our den.

Diane Christensen was absolutely fabulous to work with during the ordering process. She is kind, patient, and very knowledgeable about not only the products, but how they d look in a room. I appreciated the timely follow-up on my questions and subsequently, my order. Will shop there again, definitely. Also, furniture arrived and it is beautiful with very kind delivery personnel.

Diane Christensen Is a rock star!!!! Every step of the way she was there. Had a small issue with a piece of my furniture and she and the entire team at Hickory Park handled it in a timely manor with a favorable and satisfactory outcome. Diane was my advocate all the way. Thanks for an outstanding experience.

I placed an order with Lauren Sullivan Brown, a sales person. I followed up multiple times but no reasonable response. The customer service manager Britt resolved the delayed delivery promptly. One of the side table had a chipped paint. Hickory Park Furniture took care and fixed the defect with no additional cost. For delay due to delivery company and defect due to manufacturer were corrected.

Leslie and Anne did a fantastic job helping us to find the perfect furniture for our backyard. From order to shipment, they provided some of the very best customer service we've ever experienced. We highly recommend this company and will definitely work with them again for future furniture needs. Thank you Leslie and Anne!

I love Hickory Park, I bought my living and dining room furniture there. My CR Laine Scout chairs are just as comfortable as they are beautiful. No worries if you can't make the trip, they have wonderful people to assist with picking out fabrics and wood finishes. Susan LeFevers worked with me to get the perfect fabric and woodtone to coordinate with my sofas. The Delivery was also well coordinated with me and Double D delivery service brought my chairs in and set them up for me. Oh I forgot to mention how much money I saved. Best bet is to find what you're looking for some place else and compare the quotes. Hickory Park came out much less for me each time including the delivery cost.

Excellent customer service from Diane at Hickory Park! Will ask for her again next time! Thank you!

Working with Kay Mitchell at the Hickory Park Furniture Galleries was an absolute joy. I was faced with furnishing an entire home and went to Kay with only my vision and a couple of inspiration photos. In just one day, she was able to make my dreams come true. Even after discovering that a couple of my initial choices had been discontinued by the factory, she was quickly able to find a suitable substitute. After my initial visit to the market, I decided to purchase additional furnishings for an adjoining lanai. From 400 miles away, Kay provided the perfect complementary outdoor furnishings. Additionally, she magically coordinated the deliveries of all my furniture to a destination and time of my choice. Kay, You ARE the BEST!!!

We have bought several recliners from Paul at Hickory Park and have had a great experience! Paul is personable, knowledgeable, and very helpful. Our last purchase had some issues, but Paul worked diligently to make it right and we left as happy customers. We will certainly be back next time we need furniture!

Diane Christensen is the most professional sales person I have had the pleasure of working with in the Furniture business. Her follow up to my many questions was complete and timely. The transaction went flawlessly and the leather furniture we received is great. The white glove shipping she recommended, "Star Delivery", was great and the two gentlemen were beyond reproach. I highly recommend Diane!!!!

I worked with Jon Zimmerman to order a dresser to match our current bedroom furniture. He was very helpful and the pricing was the best I found anywhere. The current furniture had a broken drawer pull and he was able to a matching one for us as well. Great job all around.

My experience with Hickory Park was excellent. Leslie and Anne were knowledgeable, prompt and a pleasure to work with. I would definitely recommend Hickory Park to my family and friends!

Diane Christensen was a great sales support for my purchase of a bedroom suite. There were a few issues in the order that she helped resolve. I appreciate her customer first attitude!

I've had the pleasure of working with Diane on multiple occasions and she has been a real pleasure to work with. We'll continue to make our main furniture purchases through Hickory thanks to her.

Gena was excellent in helping us design out new basement sofa. Communication was easy and we got exactly what we wanted at a fair price! Thank you!

My name is Debbie T-D and I recently purchased two Hancock and Moore chairs from Jerre Rhoney at Hickory Park Furniture and I have to say "SHE IS THE BEST". I had a million questions and requests prior to purchasing and she was patient and wanted to make sure I was completely confident before purchasing. I will most definitely order again from her. The chairs came and they are PERFECT! Thanks Jerre.

If you are looking to purchase furniture, I would suggest that you look at or visit Hickory Park Furniture Gallery in Hickory North Carolina. 20 years ago, I purchased Lane Venture outdoor patio wicker furniture from them and recently wanted to replace all the cushions and webbing supporting the cushions. I contacted Diane Christensen, who I would highly recommend, and she advised that my furniture was still being made and that cushions are still available. She sent me swatches of the new materials and we placed the order for 9 new cushions and webbing for the chair frames. We received the new cushions in Arkansas about 6 week later and everything was perfect. I was very surprised that Lane Venture Furniture was still being made and the same models. Thanks again to Diane for the excellent help and knowledge to get our furniture looking new and usable again. Thanks again Diane.

I had actively been researching an upstanding furniture outlet to purchase a bed for my son. After many weeks, I came across Hickory Park Furniture. My online search revealed they had the bed I was searching for. I immediately dialed the number and my call was answered by Jerre . From the onset, Jerre provided exceptional customer service. Her initial and subsequent conversations were always pleasant and friendly. She was very knowledgeable and engaging. She knows the company s inventory! I told her what I was looking for and within minutes she quickly found the bed I needed at a remarkable price. Needless to say, I eagerly made the purchase. She adeptly outlined and provided my delivery time frame. She kept me informed via email and telephonic communications about my order. I live in Maryland, several hours and many miles from Hickory Park Furniture in North Carolina. Consequently, I was somewhat guarded about making a long distance purchase. But Jerre s amenable, affable and friendly personality quickly erased any reservations I had about buying furniture from them. Both Jerre and the company are very creditable and I wholeheartedly recommend them if anyone is looking to buy quality furniture and receive extraordinary customer service from people like Jerre!

We have been looking for a kitchen table and chairs for a very long time. We walked into Hickory Park Furniture and there it was. We got a ton of information about it, then went home and thought about it. After looking online, the price couldn't be beat. We contacted them on the phone and were able to order it then and there. It was a fairly quick turn around we are very happy with our new kitchen and chairs.

Now to start thinking of other furniture we need.

Working with Leslie and Anne made my shopping experience a pleasure. They made the ordering process very easy and were so patient with me. I had a hard time choosing the fabric for my accent pillows so they asked me to email pictures of my living room and they emailed suggestions for fabric that would compliment the room and my new sofas. I would not hesitate to work with Leslie and Anne the next time I need furniture. In fact, I highly recommend them!!

Anne and Leslie were fabulous throughout the entire process. They took the extra steps when an issue came up with a COM/fabric to make me feel comfortable with it. I m a repeat customer from a few years ago .