I worked with Jerre Rhoney at Hickory Park on an upholstery purchase and everything went smoothly. She was easy to work with and my delivery came sooner than she first estimated. I would happily work with Jerre and Hickory Park Furniture Galleries on any future furniture purchase. A plus!
We had the opportunity to work with Diane 2 times, once for a dining room set and the other for a nursery set and both times we had a great experience. She is fantastic to work with and took great care of us and she will most definitely be getting more business from me (any my family) in the future!
My experience with Hickory Park Furniture and Diane Christenson was amazing and seamless! Diane helped me pick perfect, family/pet friendly yet chic fabric for my living room swivel chairs. Couldn't be happier with these high quality chairs!
Thank you Leslie Dauphinee and Anne Connell for helping my wife and I find our perfect couch. It is cozy and exactly what we wanted. It looks great in our home. We will definitely be back to work with them on our next purchase.
Diane Christensen helped me furnish my family room. She was able to suggest the perfect items. She was always so quick to respond to my calls and emails. Hickory Park has great prices, but what makes the experience even better is the great people they have working there!!
Jon Zimmerman is Amazing! I put in a price quote for a Caracole buffet/console piece.on the Hickory Park website, a few days later Jon called and offered me an amazing deal. He set up payment, shipment and delivery to my doorstep all the way in Houston TX. Jon has positive and personable customer service, integrity, and a sincere love for what he does. And mind you, he did all of this in the middle of THE PANDEMIC!! Jon gets 10s across the board! I can't wait to purchase my next piece.
I was a bit leery buying high quality furniture online, but Jerre at Hickory Park Furniture made the entire process pleasant and easy. Our order was delivered as ordered and promised. Exceptional quality service (and I saved money to boot)!
I had a unique experience, and I wanted to share it. Sherry Shannon was the sales associate that sold me some really cool chairs...I call them "cow chairs" because they look like they are made of cow hide, but the upholstery fabric is really microfiber. The chairs ended up getting damaged when I was delivering them to my house, and Sherry couldn't have been nicer with getting the torn fabric replaced promptly and with no additional cost. Customer service today is too frequently very poor in this country, but the service Sherry extended me was exceptional. I would highly recommend Hickory Park Furniture Galleries in the Hickory Furniture Mart as a destination if anyone is looking for quality furniture sold by quality people! Thank you, Sherry, for the great customer service you provided me. The "cow chairs" are repaired and look awesome in my house!
Working with Diane was great. Smooth transaction and we love our chairs.
Hickory parks price for a Harden furniture buffet was almost half of what I was quoted from a local furniture store. Jerre Rhoney was very helpful and a pleasure to work with. Highly recommended
Diane C. was very helpful during the buying process! Very happy with the entire experience.
I have been looking for a good solid wood master bedroom set and decided to try Hickory Park Furniture. I saw them on the web as I was looking for furniture places.
This is the best place! Working with Diane Christensen - she was GREAT! I couldn t decide what to chose (worried about the colored stain for the wood). She made it so easy- ordering samples from manufacturers. (Even took a picture with her cell phone to help me see the colors when one of the manufacturers didn t have samples.)
I so can t say enough about her! She has been helping me for over ONE YEAR! ( Finally made up my mind. :) )
(We so look forward to getting a living room Sofa andLoveseat from her next!)
They have free freight certain times of the month and also some months they have a percentage off of their ALREADY low prices!
And A LOT of states are TAX free-:) :) :)!!
White glove delivery as well!
I wouldn t shop anywhere else!
Remember- Diane Christensen!!!!
5 stars all the way!
Thank you very very much Diane !!!
TC from Northwest FL.
I have used Hickory Park many times over the years and have found the lines they carry to be of high quality and style. Connie has always assisted me and guided me into making my home a show piece. The blending of furniture and accent pieces make my home a wonderful experience. I will continue to use Connie and Hickory Park.
Purchasing a chair from Hickory Park Furnture Galleries with Jerre Rhoney s help was one of the top shopping experinces I have had. There were no hidden surprises or fees. Everything went smoothly from the easy purchase experience to the ontime delivery.
Highly recommended!!!
What a great experience working with Leslie Dauphinee and Ann Connell at Hickory Park Furniture! We knew right away that they are efficient and easy to work with.
We live out of state so all communication was over the phone and they made the process easy and explained everything thoroughly including holding furniture until our new home was built and incorporated other furniture bought near their store and held it so delivery would be all together.
That process went smoothly for us and we want to thank Leslie and Ann for a great job!
We highly recommend Hickory Park they have great prices which saved us on our purchase.
If we ever need additional items we will call on Leslie and Ann for sure.
Ordering from Hickory Park Furniture was a wonderful experience. Diane was absolutely amazing to work with!!! She is very helpful and responsive. I will only order furniture from them moving forward.
When in need of furniture, I always go to Paul Wellman the Bassett Showcase at Hickory Park! A few years ago I stumbled in here and was so surprised to find such knowledgeable and friendly staff. Paul assisted me in picking out two chairs and the fabrics. He took his time with me and didn't make me feel rushed or smothered, like other sales people have done. He added so much value by making suggestions, truly listening and knowing his product line. You can tell he has been in the business a long time. Regarding my chairs, 4 years later and a move to a new home, I am still in love with these chairs. People always come in our home and comment on them too!
Just recently my mom was in need of dining room chairs, well actually she's been in need for a few years. Her older chairs were broken. We were so excited to see Paul was still at Bassett! He assisted her in picking out the perfect chairs! He is so friendly, nice and we always feel we are in good hands. He really is the best at Hickory Park and at the Furniture Mart.
This year I was in need of a lot of furniture from a recent move. Paul once again shined the way he always does... he really is the master of all things furniture. I have a new couch, new kitchen table, new sideboard and all look fantastic! I couldn't be happier with my furniture and all of my previous purchase are still holding up and looking fresh and new.
This is our second experience shopping at Hickory Park Furniture Galleries . I had the pleasure of being assisted by Diane Christensen and could not have been more fortunate .She is educated about all products ,professional and has a great sense of humor .She answered my numerous questions expertly and timely .I tell everyone wishing to buy furniture to check out this site,it is well worth the wait for high quality furniture at a great savings Terri Dothan AL
Thanks to Mat Tully at Hickory Park Furniture, a beautiful Old Hickory Tannery sectional is happily in my Scottsdale,AZ home! Since the furniture line is so hard to find locally, I began searching on the NC furniture websites and inquired on a sectional of interest at Hickory Park Furniture. Mat promptly answered all my questions about the piece, coordinated the purchase, shipping quote, and delivery process. I look forward to future purchases soon of more quality US made furniture! Thanks again to Mat and Hickory Park Furniture.
Want to thank Diane Christensen at Hickory Park Furniture for exceptional work both in helping us select the furniture we now love and the and diligent follow-ups all the way thru until delivery. She made the entire process a very pleasant experience!
Many, many thanks to Robin Birchfield and Angie Allen for their attention to details and customer service. The design services was a huge help with organizing and creating options for a variety of rooms associated with a rather large furnishings project. Top-notch experience and resource for anyone interested in making good decisions on home furnishings!
I called from out of state to price leather chairs. I dealt with Leslie and Anne. They both were so helpful answering all my questions and sending me the leather samples to help me choose the correct colors. It was a pleasure doing business with them and this company. I will not hesitate to call them when I need to make another purchase. Thanks so much. Betty in Michigan
Worked with Diane Christensen who turned out to be real asset in selecting furniture and coordinating the delivery. We would definitely seek her out again for our next order.
Diane Christensen is an absolute delight to work with She is knowledgeable, friendly and responds in a timely manner. I highly recommend her!
Worked with Diane Christensen and was very pleased with her service and communication. Furniture arrived with no problems. I m a repeat out of state buyer.
Leslee and Ann were so helpful in helping me place my order for a Lazy Boy Sofa Bed. I had many questions and they were very patient and answered them all. The sofabed was delivered on time and the delivery men setup the sofabed perfectly.
I worked with Diane Christensen at Hickory Park Furniture to purchase 2 IMG recliners. Diane offered excellent advice regarding my purchase and kept me well informed throughout the process (I did not order stock colors, so I had to wait a bit for the factory to provide them). All in all, it was a very easy process and we were extremely happy with the service we received. I've already given Diane's name to a few friends who are in the market for furniture!
I have bought a number of furniture pieces from Hickory Park. Leslie and Anne have been a great help and have given good suggestions. I look forward to future purchases and working with Leslie and Anne.
They were great to work with, always kept me notified of what was going on! My furniture looks great! The only bad part was the company who shipped. They came very late at night, did not call to tell me they were going to be late, and forgot to let me know that they only took cash. Thank God, I had money available. Hickory Park was not involved with the movers!
Susan LeFevers did a great job. Answered all of my questions quickly and I received my couch in good working condition. I would recommend Hickory Park Furniture.
I order a Leather Sectional From Hickory Park Furniture Galleries after comparison shopping. They had the best price with free delivery. I actually received it earlier than expected. The delivery guys did a great job. I would definitely buy from this company again.
Thank you so much for your help Karen Dellinger - great customer service!
We love our new leather sectional!
Karen Dellinger of Hickory Park has been my "go-to" professional when I need furniture for decades! She knows her clients and knows how to guide them in the process of ordering furniture for all indoor and outdoor areas!
Today, we took delivery on our leather Flexsteel chair/ottoman and loveseat that Karen Dellinger helped us with. WE LOVE IT!
Our Home Delivery Services fellows were great. They showed up within the delivery timeframe window we were given, did a great job of unpacking, placing the pieces for us, gave us a tip on what products to use to clean/condition the leather, and cleaned up/removed the packing materials.
The order-to-delivery timeframe was equal to what local furniture stores quoted us. Not only are we very pleased with all of the assistance that Karen gave us (as on-line customers) and our delivery/set-up experience....we saved a bunch of $$. Woo-hoo!
We will be back, Hickory Park Furniture Galleries!
I am so happy with my recent order from Hickory Park Furniture and the service i was given by my Sales Rep Mat Tully. Can you say super star.. well thats Mat!!! He was always willing and able to help me from giving me prices on multiple selections, he even went as far as going to the showroom to check what color legs my living chairs should be so they would match my end tables. He always returned my calls promply. If you are looking to buy anything from Hickory Park, please ask for Mat, he is A++++ The prices at Hickory were amazing really cant beat it. The whole process from ordering to delivery was just class act. I cant wait to buy furniture again so i can enjoy this experiece again.
Leslie and Anne were great thru the entire online order process - from quoting to delivery. I love my new furniture.
Leslie and Anne were terrific to work with in ordering our furniture. Informative, clear communications, great follow-up, professional and just plain pleasant interactions.
Ana amazing operation. Ordered a table and got it shipped all the way to Los Angeles for less than I would have paid here. Diane really went out of her way to make sure I was happy and I would definitely order from them again.
I worked with Diane
Christensen of Hickory Park Furniture. she is very professional, clear and helpful. she sent me links, samples of leather and price info for my recliners and sofa made by Hancock and Moore. I saved a lot of money and got exactly what i was looking for. they are the best
We had exceptional service from Leslie and Anne when we purchased our pine table. As this table was being delivered to our vacation home in upper Wisconsin, we had a very specific delivery window, which they went out of their way to accommodate. The table arrived on time, delivered by two men, one of whom expertly backed his huge van down our narrow drive, and then the other set up the table in our dining area. The table is of excellent quality, and looks great! Thank you, Hickory Park Furniture!
Paul Wellman is the best furniture salesman I have ever dealt with. He is knowledgable and friendly without being too forward. He made suggestions to solve all our furniture needs for our new home. His suggestions helped us to blend our tastes for a beautiful new room.Go to Hickory Park and ask for Paul. I made my furniture decisions in a snap with his expert help. I couldn't be happier!
Talk to Diane Christensen if you are interested in buying from this place. She is helping my husband and me pick out our perfect sofa, taking her time to make sure we are happy and within our budget. We are out of state, and she is making this easy for us! Impressive prices and outstanding service!
I recently purchase a Wesley Hall sofa over the phone through Diane Christensen at Hickory Park which saved us $$ over a retail store. She was extremely patient working with me back and forth on a fabric selection and providing numerous quotes on different styles, etc. I received my sofa only a few weeks after the custom order was placed, and we live 600 miles from Hickory, NC! The delivery was flawless, order placed on the 9th and here before Christmas! Scott who delivered was so efficient and friendly calling me a couple of times to confirm. This is my 2nd order from Diane and both times a very smooth experience. I highly recommend her and Hickory Park Furniture.
We have been extremely pleased with our new furniture. Everything went smoothly from first inquiry to installation. I had been talking to another company but Diane Christensen was just superb and made the whole buying experience a win-win situation. We are so glad we chose Hickory Park for our new furniture home in Pennsylvania. Well done Diane!
Hi,
Thank you for this opportunity as I had a wonderful experience working with Elizabeth Burns. It started with a phone call, I had lost everything I owned in a house fire and honestly was a mess when I called needing help. Elizabeth "learned me" fast. So professional, was able to pull together what I needed to achieve my desired look giving me great ideas on what would look good , fit, suit our needs and budget.
Having her put the house together helped me get put back together too.
She was knowledgeable organized , efficient and made my experience working with Hickory Park Furniture so easy. The rebuild process has been long and she has stayed in touch. She pointed out new features in products and when I thought I had found something I really liked she was able to lead me to something I loved. All the furniture and pieces are inviting, cozy and comfortable......now that Elizabeth has my house in Michigan a "home" I plan on seeing her again in the near future to update my place down south! Sorry no pictures to send yet as we are still having work inside done! But soon.
Outdoor furniture arrived yesterday. The fabrics are gorgeous, and I'm so grateful that Lauren suggested I get same fabric welting. I want to thank Lauren for working so patiently with me. I'm really happy that I ordered what I ordered, and that you were there to help me through the process. Thank you!!
We have used Hickory Park Furniture to get bedroom and dinning room furniture. The prices are so much better than local furniture stores. Even with shipping to Georgia we still have saved a lot of money. Susan LeFevers has been very helpful with both of our purchases. I would definitely do business with Hickory Park Furniture again.
I have ordered furniture from Hickory Park Furniture several times and have been pleased with their service and prices. My sales consultant, Diane Christensen, was very helpful, efficient, and knowledgeable of the brands and pricing. After she helped me the first time, I request her when I get ready to order something else. She treats you like a valued customer and is very thorough with getting you information. She always gets back promptly with the answer to your questions.
I have had two different purchases with Anne and Leslie and have been delighted with their customer service. They were very thorough and provided me with updates and good advice on the pieces I purchased.
I cannot say enough good things about Hickory Park Furniture Galleries and Diane Christensen, my sales representative. Diane is very knowledgeable, responsive to messages, and just an overall delight to work with when ordering furniture.
The delivery service contracted by Hickory Park is very good as well. My furniture was delivered last week, right on schedule. Everything was in order and it looks beautiful in my home.
I am actually preparing to submit a new order for new furniture for our beach rental, and look forward to working with Diane again.
I ve been using hickory park for years. They have the best prices and their delivery is top notch. I ve dealt with both Leslie and Anne from Hickory Park and they are both great as sales persons. They keep you informed every step of the way and are very helpful. Highly recommend.
How refreshing to have a sales representative that cares even after the sale! Susan S. was very responsive and helpful in finding a solution to my problem. Thank you!
Many thanks to Connie Jenkins for her wonderful service. You can really tell that she knows her products and she loves what she does. Connie goes above and beyond to find that one perfect thing to compliment your room. She's a true people person!
We just received our Temple Furniture chair from Hickory Park Furniture Galleries. I know it can be discomforting for some to order furniture and deal with salespeople online and over the phone, but we had an excellent experience with Diane Christensen at Hickory Park. Her communication was clear and efficient, and her follow-up always timely and appropriate. She answered our questions thoroughly and never seemed to mind taking extra time, making sure we understood and were satisfied with the process. Hickory Park's delivery service was also easy to work with. Our furniture arrived sooner than we anticipated, and Billy and crew From D & D Delivery made sure everything was setup, placed, and inspected to our satisfaction.
We recommend Hickory Park highly and will certainly consider using them in the future for furniture-related purchases. The next time I contact Hickory Park, I will ask for Diane Christensen. Work with her if you can!
David Schuler
Rochester, NY
I purchased a Bassett love seat and sofa from Hickory Park Furniture and I am just loving them. Nice color, durable fabric and they sit very comfortably. Although I ordered from out of state Susan LeFevers made sure to place my order on time. The furniture was made to my specifications and shipped to my home. Fantastic service!
I do not have the appropriate words to describe the 5 star service I received from Diane Christensen at Hickory Part Furniture. The service, support and communication have been nothing short of excellent!!!!! Kudos to Diane for taking the time to explain all my options with manufacturers, types of chairs, the associated leather types, and most importantly the type of seat cushion that would be suit me!!! Thanks again Diane,,, When I come back to purchase furniture, it will be through you and Hickory Park.
We recently purchased a beautiful round table with Charleston chairs. When it arrived, it took our breath away. No longer leaning forward to see everybody, all of us now feel like "King Arthur." The brown and slightly cherry colored finish nicely complements all other furniture in the room. When we opened it out using the built in extenders, I was speechless. It is the finest piece of furniture we will ever have. For me, part of the experience is touch. The first time I ran my hand across the top, knowing it was real acacia wood (and not a veneer), I was in heaven. Jerre Rhoney did a superb job with the order and really came through for us. As for her by name! Definitely 5 star rating! Thank you!
I have made two purchases from Hickory Park Furniture Galleries and have been extremely pleased with both the furniture and the shopping experience. My most recent purchase of living room furniture was handled by Diane Christensen who was very professional and extremely knowledgeable about the products I was purchasing. She explained everything thoroughly and even complimented me on the color and pattern choices I had made. I highly recommend Hickory Park Furniture Galleries in general and Diane Christensen in particular.
Worked with Daphne and Anne on ordering patio/porch furniture. They made the whole process easy! They were both professional and knowledgable.
We ordered 2 couches en route to moving to the Asheville area. BJ Holder and 2 other sales associates were extremely knowledgeable and helpful, so I was able to narrow down options quickly and decide on the details that make every couch (and room they re going in) unique. They were professional & patient with our many questions!
We are extremely happy with the workmanship and quality of materials. Both couches are beautiful, comfortable, and truly complete our living and family rooms.
The delivery company they use is efficient and careful and were respectful of social distancing and wearing masks in our home, given Covid.
We re looking forward to enjoying our Hickory Park couches for many years and would go back there in a minute if we needed anything else!
Beautiful furniture ! Was pleasantly surprised just how beautiful it was ! The delivery men were courteous and neat in bringing it upstairs without incident ! Will definitely recommend this company !
Hickory Park deserves a full 5 star review - hands down! Thanks to Matt Tulley who was always responsive, informative, and patient. His communication and service was professional and appreciated. My next furniture purchase will involve another call to Matt!
I worked with Susan LeFevers and she went above and beyond!!! She was extremely helpful!! I truly couldn t have asked for better customer service, and not to mention furniture that I love!
My wife and I moved into a new home and wanted to purchase new living room and dining room furniture, as well as counter stools for the kitchen island. Kay Mitchell at Hickory Park Furniture was a true joy to work with. All our needs were met in quick fashion and Kay coordinated delivery at the appropriate time. We could not have been more pleased with the results.
I love Hickory Park!
I shop in other stores, figure out the brand and style I like. Then I call Diane at Hickory!
They are fantastic! Prices are always better than the stores in my area and delivery is always excellent!
Next time you want a quality piece of furniture, shop around, then call Hickory Park!
Diane Christensen was a pleasure to work with. She was helpful from beginning to the end. Diane went out of way to help me pick out accent pillows for my couch. The pictures weren t coming out clear enough and she was kind enough to go to the warehouse take pictures on her phone and send them to me via text so I could get a clearer view on the fabric colors. Thanks again Diane!!
Leslie and Anne have done so much to help us find the right pieces of furniture we wanted at a great price! We're so glad for having found them, we have saved so much money going through them. I highly recommend talking to Leslie and Anne at Hickory Park Furniture for any furniture needs you may have.
The furniture I bought from Hickory Park was of the best quality, without a doubt. BUT the customer service I received from Lesley and Anne was so above and beyond any I've received.
They made it so easy for me to make every decision online and over the phone. They sent pictures and mailed me samples. And when I got confused they brought everything together.
My furniture looks just wonderful, and it's all because of Lesley Dauphinee and Anne Connell
Jerre'
Was the most helpful sales person I have ever dealt with. She was very knowledgeable about her products. Purchasing during COVID19 was not easy. Sold my home with most of the furniture. Not realizing shopping in person was not an option. I searched for North Carolina furniture and came across Hickory Mart. Jerry at American Drew was so helpful with my choices. I felt like I was shopping with a friend. One of course who I can count on! I purchased my master bedroom and dining room sets. Thanks Jerre'!
First time I ordered a piece of furniture online. Jerre Rhoney helped me with this sale; a custom order. She was professional and did an excellent job staying in touch with me and keeping me updated throughout the whole process. I highly recommend! :)
Susan L. is so great to work with, super responsive and helpful!
I had a wonderful experience when purchasing accent tables for my new home. Diane Christensen was a joy to work with and made the experience pleasurable and worry free without me ever having to set foot in the store. I was able to give her the product numbers of the tables I had selected. She promptly ordered them. She sent me regular updates regarding their progress and when I should expect their arrival. The entire purchase went off without a hitch. I could not be more thrilled with the ease of the purchase procedures, the delivery, and the set up. I would highly recommend doing business with Hickory Park Furniture Galleries and, specifically, Diane Christensen.
Ordered fabric, and worked with Diane. She was very efficient and kept me informed of every step during the process. Highly recommend working with her for all your needs.
We live nearby and often stop to browse through Hickory Park. We were pleasantly surprised to find a beautiful 72 round table in their outlet. We couldn t pass up the deal and now it is perfect in our dining room.
The showrooms are beautiful, the staff is always friendly and we love visiting their outlet.
We LOVE our chairs. Diane Christensen was terrific--responsive, helpful, and flexible. The delivery came sooner than we expected, and the company Hickory Park used was terrific (I can't believe how well they communicated). Overall, this was a terrific experience, and again, the chairs were perfect. So glad I called Hickory Park and Diane!
Our experience with Hickory Park was excellent and in particular our sales rep , Diane Christensen was very helpful . We will definitely shop with them again .
I worked with Diane Christensen in ordering a Barlow Tyrie outdoor teak dining table and Kingsley Bate chairs to coordinate with it. Diane was most helpful and a delight to work with.
First time customer and service and prices were outstanding! Diane Christensen was amazingly helpful. Will definitely be calling again.
Diane at Hickory Park was amazing to work with . I am from CA. She helped me out on line and the phone on many occasions. When my furniture arrives I hope to remember to share a photo. I wish this store was local to me.
Working with BJ at Hickory Park Furniture was such a pleasant experience. I was looking for a drawer pull that had be damaged on my home office desk that I have had for twenty years. BJ took a picture of the pull and emailed it to the Riverside factory for me. A few weeks later she emailed me that they had located three of them. I was so impressed that she took the time to assist me with such a small purchase and did it with such enthusiasm. I will consider this store when shopping for furniture in the future.
Diane Christensen made a miracle happen. She was able to order the Divini recliner that my son wanted as a graduation gift and then have it delivered to Portland Maine! Thank you so much!
I have had the pleasure of working with Diane Christensen several times, from a long distance. While still living in Michigan, she helped me select a leather sectional for our new home in California. 10 months later, she helped me again with the selection of two chairs and ottoman, also shipped to CA. Her communication was timely and responsive, she was phenomenal at sending me leather swatches quickly, and processed my orders efficiently. She is also very good at staying in communication during the custom order process (it took 8-10 weeks to complete the orders, and several more weeks to have them shipped to the west coast). Shipping went smoothly, delivery personnel they contract with are great, and I am a very happy customer. The price paid for the high quality received was better than anything I could find locally, even including shipping costs. Can't say enough about Diane - she is amazing!
All the sales people were wonderful and helpful without being pushy or annoying. Leslie was so patient while we decided on colors for our couch and she really "got" what we were looking for.
We were able to get our dream couch for a price we could afford! We WILL be going back for more furniture.
Update - We had a slight issue with the delivery company but one call to Hickory Park and everything was resolved in no time!
Update - One of our cushions has a small flaw in it. I let Leslie know and it is being taken care of.
The customer service has been AMAZING!
My purchase experience with Karen and Hickory Park was excellent. I live in Delaware and you would have thought I lived down the street since there was no difference in service. If anything, I would say better since they had to provide all service over the phone or electronically because of the distance. I got a great price for a quality pieces of furniture with great customer service!
I begain dealing with Hickory Park Furniture six years ago and was very happy with tbeir service, pricing, and companancy. This March I returned to begin the search for a sofa and chair. Currently, Leslie and Anne are job sharing a position. I was sceptical as to how well this would work. I am extremely pleased with the results. Both stayed well coordinated in regards to all questions and concerns making the experience very easy. After much consideration and emails I was able to order the sofa and chair that I wanted. I will continue to buy though Hickory Park as the need arises. Again, thank you Leslie and Anne.
Leslie Dauphinee and Anne Connell were a pleasure to work with. I was looking for a skirted sectional made by Rowe, but all I could find was the slipcover sectionals. Leslie advised you can design your own on My Style Rowe. I was assisted from beginning to end with each piece and both sales consultants were fast in responding and patient. Delivery was perfect and sectional came out exactly how I pictured it, since it was designed online.
First-time customer; first-rate experience, from selection to delivery. This was a custom dresser by Swaim. Brett Cribbs and his team clearly know their business, and you can count on them to be there every step of the way!
My wife and I live in Wisconsin and saw some chairs and a loveseat locally that we really liked but were expensive. I photographed the pieces capturing the model numbers and the leather type and color. Once back home and on a whim, I Googled the brand of the furniture we liked and found that it was sold at Hickory Park Furniture Gallery. When I called, Diane Christensen took the call and was awesome! The price Diane quoted was $1,200 less than the local store and because both stores would have to order the products from the factory, delivery times were within a couple weeks of each other. As much as I prefer to buy locally, the significant difference in price made it an easy decision to buy from Hickory Park and Diane Christensen. The new pieces were delivered without drama and are fantastic. We look forward to working with Diane again in the future.
We recently purchased furniture from Kay Mitchell with Hickory Park. She did a fantastic job helping us pick furniture which reflect our tastes. Kay also helped to ensure that the delivery process was smooth. She made furniture buying easy!
It has been my pleasure to work with Diane Chriistensen several times over recent years. She is excellent - professional, courteous, prompt with follow-ups and as a person to deal with - none nicer. Hickory Park Furniture Galleries is very fortunate to have her as a member of their team. Customers who have the good fortune to work with Diane should thank their lucky stars!
I ordered a CR Laine swivel rocker by phone after speaking with sales representative Mat Tully. My chair arrived in 9 weeks just as he said and is perfect! The Home Delivery Services guys were punctual and made sure the chair was what I ordered before having me sign the papers. I will definitely order from Hickory Park Galleries the next time I need a quality piece of furniture, especially if I can request that Mat service my account.
Great experience with Diane. Went above and beyond for a small order
We worked with Diane Christensen on finding two nice leather recliners that fit our needs. She was great - - pleasant, reliable and easy to work with, and the pricing that Hickory Park provided was outstanding. Everything was perfect along the way - no delays, no problems and no surprises. Communication was great, too. We couldn't be more pleased with either Diane or the company, which is an unusual experience these days.
I ordered a Rowe sleeper sofa through Hickory Park Furniture. My sales consultant, Julie Eckard was helpful and extremely responsive throughout the process, which was done 100% virtually given this was the start of COVID-restricted business activity (late March). We're very pleased with the piece and the suggestions Julie made. Strongly recommended.
I had a great experience with Hickory Park Furniture Gallery and my father is very happy with his new living room pieces.
Diane Christensen was the Sales Consultant who I worked with throughout the process and she was incredibly friendly and helpful. I explained what we were looking for and Diane helped me find high quality manufacturers in our price range. She also helped with fabric and pattern ideas, sizes and finishes that all worked out better than our preconceptions. She really made it easy for us and I will definitely use Hickory Park Furniture Gallery for future purchases.
Diane was awesome! Great guidance on name brand furniture. Took her time to make sure I was satisfied with the furniture and delivery. All the staff was extremely courteous and helpful during the process of the buying and delivery of my furniture. Hickory Park is the only place I will buy furniture.
Leslie and Anne were so very helpful from the first phone call to my swing being delivered. Leslie was always prompt in her email correspondence and so willing to help any way she could. We bought several pieces of indoor and patio furniture 4 years ago from Leslie and another vendor at Hickory Park and were very pleased with everything. We live in Texas and will continue to do business with the folks at Hickory Park because of the excellent product and customer service provided from wonderful people like Leslie and Anne.
From the first contact with, Diane Christensen, I knew we made the correct choice to buy through Hickory Park Furniture. She helped identify our options, make the selections, answered all questions and processed the order without any issues.
Her follow up after the sale was excellent.
I will buy from her again.
I have now purchased from Hickory Park several times, and will continue to go there in the future. Diane Christensen is fantastic to work with and has helped me choose a custom leather couch as well as patio furniture that we love. The showroom is great, but we have also worked with Diane seamlessly over phone and email. Shipping to Atlanta is easy and reasonable. I highly recommend Hickory Park and Diane!
hickoryfurniture.com
