Heart Six Guest Ranch Reviews

Most beautiful place on earth if only the majority of the staff knew what they were doing.

Don't come, the staff is friendly, but the environment is extremely terrible. The doorway of my room is full of mud and can't even stop. Every day I have to go back and go to the reception desk to drive back to the room to pick up the child. Otherwise, the child can't avoid it. Open the mud, there are horse dung and flies in the air, and mice will run into the room at night. The only outdoor space is near their construction. This is a ranch, but it is definitely not qualified to be a hotel. I feel that I have been defrauded and I have never given such a bad evaluation.

This place is RAD! Great staff, beautiful surroundings, clean rooms -can't wait to come back

This was a great place to take the kids and they have an amazing view. We did the float trip and the horseback riding. They even did a pony ride for our toddlers. It was definitely with it.

Heart 6 has amazing staff and horses. We booked twice because the first day was so perfect! The second day was just as perfect but completely different because there are so many gorgeous trails on the ranch property!

Let's start with the horses: beautiful & healthy, very well taken care of! The farrier was there both days, making sure their hooves and shoes were good.

The staff: Awesome with both the customers and the horses. Wade was hilarious and knew each horses personality and matched us perfectly to our horse each day.
Katie was our trail guide both days and a total sweetheart! She was very concerned that we all were okay & doing well and stopped 2-3 times to check our saddles throughout the tours.

The views cannot be beat at any other ranch, I am convinced of that! From fields of flowers to the absolutely stunning Teton Mountain range view at the top! I even told Katie (tour guide) that Heart 6 Ranch is a "little slice of heaven".

After our horseback ride, we had the best food in Moran/Jackson right there at the Cafe. David & Jessica waited on us and they are such great employees too!

We will be back, the sooner the better!

Took our 3.5 year olds on a gentle horse ride around the grounds. Olivia was a wonderful guide. Very patient and kind. Our twins were shy at first and didn't want to leave by the time we were done.

Great Ambience. Especially liked the stay in the wagons.

We ate at the Buffalo Valley Cafe here for supper. The burgers and chef salad we had were great. We came back for breakfast and again the food was great. Also the service was wonderful.

I only gave it 1 star because there is no option for 0 or negative stars. These people were rude and
discourteous. They have no business being in the hospitality industry. They lied to us and at first took us to someone else's room. Then when we got to our room the door would not lock no matter how hard the guy tried. They told us we should stay anyway as no one would go in there. We said no way and that we were leaving and wanted a refund. They of course refused. We of course will challenge our charge on our CC. I would not let my dog stay in this place.

While we did not stay here, we did have a private horse riding tour for 2 hours with Scarlett. Amazing! The views are gorgeous and the landscape just a joy to ride through. Scarlett was such a great guide, and she made the experience even more lovely!

Great view and kind people! The atmosphere perfectly fits the surrounding scenery!

More headache than heart at this ranch.
Had some friendly service upon checking in but it all went downhill once we entered our room. The rooms are very snug which we didn't mind because we didn't spend much time there other than sleeping. Although, walls are not soundproof to any extent. A tenant in the room next door to us was upset about some vibrating noise from another room and was banging on the doors and walls all night along with yelling in her room led some of our dogs to bark, which set off a chain of events that led all the blame to our room from tenants around us. The dogs were all sound asleep until the other tenant went off the rails and irritated them and everyone else. Manager/Owner decided to end our stay towards the end of the night which led to an exciting adventure of us having to find last second accommodations at 9-10pm. Don't be fooled by the 'pet friendly' label on this place because you will regret staying here. We informed them and asked weeks ahead of time if we could bring our dogs there, and were very clear when we checked in too, but at the end of the day, they couldn't take any of the blame for their management style and poor customer service.
Some nice views in the area but don't be fooled by the pictures on their website. Rooms are not as good as they look. Parking in the area is not great either nor signage on how to check-in immediately. You are very limited on food/menu choices as well. You'd be better off staying directly on National Park grounds in Grand Teton or Yellowstone because they have much more accommodating cabins/camp grounds with all the amenities this place has and more.

We enjoyed our stay so much! The cozy cabins and friendly staff. We enjoyed Fernando's personality and he worked so hard! The view is better than anything we saw at other locations. The horses running up to graze at night and coming back down in the morning shouldn't be missed!

Neat place to stop off the beaten path. We couldn't escape Jackson fast enough that late morning with all the people packed in there. Luckily, with our stomachs still rumbling, we saw a highway sign that pointed to food 1.5 miles off the road... That's how we ended up here. The coffee was good and dark and my rueben sandwich was perfect with the thousand island served on the side. If you don't like the smell of cattle and ranch life, this is not the place for you.

I rented one of the cabins at the ranch and I really enjoyed my stay here. In close proximity of the two National Parks (Grand Teton and Yellowstone). The view from the ranch is incredible and worth waking up to. Although the walls are a bit thin and I can hear the conversations going on at the next door but didn't have an issue with it since it was quieter by night time. Definitely recommend this to others!

We visited Heart Six Ranch solely for horseback riding and loved it. We rsvp d 2 hr ride and were riding through the heart of Buffalo valley. The scenery was beautiful and horses well trained and gentle!

We were a family of 4 just passing through, it had comfortable beds but Wi-fi was below Mediocre, no microwave in the rooms, half the outlets in the bigger room didn't work at all and warm water to shower with that lasted for two people only. Staff seem friendly but No accommodations were made.

Never went as they pre-charged my credit card when I made my reservations! Web site said there would be NO prepayment required or cancellation fees. When confronted they (Frank) admitted it was their mistake. However, offered no help in getting it resolved. Must be nice to be so big you don't have to worry about the customer.

The wagons were very cool and the staff was super friendly!

NO NO NO- do NOT get a tepee. It is NOT GOOD AT ALL.. horrible customer service.. 0 stars final- horrible experience

The positive reviews on this place must be from friends and family of the owner . Do yourself a favor and do not even think about staying here. It was filthy and totally unacceptable. The owner said we would be given a full refund but that never happened. He won t even return calls. They should be ashamed of lying to and preying on happy vacationers to make their living.

This might be a wonderful place to stay during the summer season but I was very disappointed with my experience during October.

Friendly staff, beautiful healthy horses. Could do a better job matching riders skills with horses/guides. Couple people fell off horses on day we rode. Typical line riding with some very beautiful vistas once higher up in trails.

This place is really a beautiful place to stay! This is a dude ranch and is run like a dude ranch, so if luxury is your thing then pass on the dude ranch idea, but for outdoor lovers this is totally the place. We stayed in a teepee and had a really great experience. The staff is fantastic, but the owner keeps it really tight so they are short staffed a lot. We felt bad for the staff because they are really nice people, but some of the guests were so stuck up and angry about having to wait for certain things and really just making a scene. So other than some of the other negative energy-filled guests, it could not have been better. Great location and truly incredible views!

There were ups and downs.
The good: light dimmer, heated bathroom floor, our room was very clean, and spacious with lots of places to store stuff. The bed was fairly comfortable, but only 1 pillow each even after asking for another. The location is beautiful and the best part. View of Grand Tetons from some rooms and from the cafe etc. Not too far from Yellowstone. The staff were mostly friendly (albeit one lady at the gift shop), and the horseback riding lead to beautiful views. The horses are well trained even for inexperienced riders as we had 2 kids with us. There's plenty of parking.

The bad: the power went out the 1st night in half of our room (3 outlets near the bed being important). They looked at it twice, but it was never fixed the 3 nights we were here. No place to store cold food. No seating besides the bed in our hotel room. No screens for bugs to be kept out, but we were told its because they were delivered the wrong size so this might be resolved. Bugs weren't too bad with the windows open to cool down the room since there is no air conditioning. It does get plenty cool at night with windows open, although there was loud construction starting at 7 am with an electric saw and hammering downstairs.

If you get here after 10pm good luck trying to find your room and key because its very dark, but understandable because they can't have much light with the wildlife. Very highly recommend getting here before 10.

Loved this place . Has its ups and downs.
Pros : Amazing location . Good views of the snake river and Tetons
Cons : We stayed in on of the cabin tooms which had almost paper thin walls. Pricey food at the cafe.

Friendly, incredible, wonderful view, excellent location to visit both main parks. Quiet. Super nice and hot showers; nice large launch restful salon.
Convenient small cafe with fast food.
My only recommendation would be to provide a small coffee machine and a fan in the bedroom. Other than that the place is wonderful to rest and to be away from the city noise and business. Please remember this is a ranch not a hotel, so expect ranch life and not a resort type of accommodations. If you expect that you won't be disappointed.

My husband and I stayed in the BV suite for 7 days for our Honeymoon. When we first arrived, we were assigned BV 1. But, the water did not work. We told Mr.Terry, who was very nice and welcoming, and he switched us over to BV 2. The first night in BV 2, we noticed that our toilet would not flush. The following day we told Mr.Terry, and he let maintenance know. I could tell that they went into our suite and attempted to fix the problem. The next night, we noticed that our heat wasn't working properly as well and our toilet still wasn't flushing properly. The heat kind of had a mind of it's own. It would be set to 68 and work when it wanted to. There were multiple nights where we would come back to the suite or wake up in the morning to the temp in the suite to be 53 or 54. We told a woman at the first desk about this problem and she stated she would let maintenance know. Unfortunately, the problem with our room was not fixed throughout our stay. Despite all, the staff was very friendly and staying at a Ranch was a cool experience. It just would have been more enjoyable had our room been comfortably.

Heart Six is the ultimate dude ranch experience, Sweet horses, amazing trails and views, friendly wranglers, hilarious wait staff (very kid-friendly), and a wide range of activities from horseback riding to paintball and white water rafting (in town $$) . They also have Kid Campouts where you get to spend a night making s'mores and sleeping in a teepee! This is great for kids and the horseback riding is fantastic- The Ross Family

All of the staff was friendly and helpful. The cafe food was good, the lodge steak was overpriced for the quality.
The trail ride was beautiful and the wranglers did a good job.
We stayed in a covered wagon one night, which was very cold. It has a queen bed and two bunks, sleeping up to six. There's also a heater, but the gas and pilot light were off, so we didn't use it. Also, the canvas seemed to have a strong smell, maybe from a waterproofing treatment (?).

i had a reservation there for 24th night for 1 night stay in a wagon. when i went there around 3pm they told me that the none of tents or wagons has blankets or anything. i had to bring it myself or have to pay to rent from them. Well I paid for it and got the blankets. When I got in to the wagon it was the dirtiest place I have ever been in the US. mattresses were older than the ones for free on offerup and sooo dirty. There was also 3 wasps i saw and killed in the wagon. The heater is not working well. You have to sleep very close to it to be able to warm up a little bit. Map they give is also wrong. They say there is a cafe open until 12am but its not a cafe its a bar. It also says there is a restaurant open until 10pm but couldn t find it since there is no single freacking light they put there. it was pitch-dark. They of course I did not stay there and kept driving to Colorado Non-Stop after visiting Yellowstone. I saw there was a different person waiting at the check-in office. I told him these and his response was: "well there is nothing i can do, have a good night" and stared whispering something and was walking into the office. I told him to tell whatever he was whispering to my face and he was like: i was saying I apologize" made a U turn just like a ... whatever. Here is the list of what I've seen here:
1) DIRTIEST PLACE EVER
2) MAP IS WRONG.
2) 3 WASPS IN A WAGON. CAN EASILY KILL A PERSON (ESPECIALLY IF YOU HAVE ALLERGY TO IT 1 SHOULD BE ENOUGH)
3) MANY MORE MOSQUITOS
4) BLANKETS ARE FOR RENT. NO BLANKET WITH THE ROOM.
5) STAFF IS SO RUDE.

So please pay a hundred bucks more get something you can sleep in. do not get anything from them. (well if you dont wanna waste your money of course)

A MUST visit for everyone traveling in the area. Unfortunately we only spent one night there on our way to Yellowstone.
Soon after we left we tried to modify or travel plans to stay there another night.

Would be 6 stars if possible.

Breathtaking view, great hospitality. Not in perfect condition, but what do people expect in the middle of nowhere.

Checks all the important criteria.

If your goal is that the Wi-Fi is great and you get cell service or the way from your lodge to the dining hall is heated then this is not for you.

I will come back at some point. Even though I am from Germany.

Great experience. Horse trek included in the stay. Friendly staff, really enjoyed my time here.

Great place. The part owner was very understanding and helpful.

2 of 6 people slept on the floor for 500 dollars room.

Despite the fact that an error occurred, the hotel owner didn't solve it and left us 1 on 1 with our problem until the morning.

He offered a discount to us at the cafe, but we also could not use it, because the waiting queue was more than an hour.
Fortunately, there is a very beautiful nature nearby, which makes you not think about such trifles.

At least it spoiled our mood for a while.
We will be no more use of this hotel for sure.

It's located right by the Grand Tetons so you have a wonderful view

We had a wonderful time! I have never rode a horse before.<br/> My horse "Winston" was awesome! <br/>Our guide was great telling us stories about the area and had our son <br/>completely engaged and he had a blast. Thank you Heart 6 Ranch for a great afternoon with my family.

I've never felt more at home away from home! The staff went above and beyond to make me feel comfortable and make sure I had a fantastic stay. Everyone was very personable! Becky made sure I was well taken care of and outdid herself when it came to making sure I was happy. She even took time on her day off to help me learn to ski! I will most definitely will be back. The room was great and the staff far exceeded my expectations. Thanks a million: Becky, Dalton, Joey, Cory, and Terry for everything y'all did for me. I truly had the best time staying at this ranch.

Great people serving you and warm people, helped us alot!
Totally worth it!

Best holiday ever!. Briliiant place, with excellent staff, unbelievably delicious food and great horses. This was our first visit to a guest ranch and we were a little concerned having read some of the negative reviews. But as soon as we arrived I felt those concerns were unfounded - the staff were excellent and really helpful. We stayed 1 week on the inclusive package - which was excellent. Can't wait to go again. I now realise that the people who wrote the negative reviews were not on the inclusive package but wanted/ expected the full package. You get what you pay for people!. Would recommend the full package to anyone and if you need someone to go with - call me!

Do not book here if you are looking for clean, covid compliant rooms or understanding management. We checked in an hour after the initial check in time and when we got to our room it was not cleaned from the previous stay. We did not feel comfortable staying there and the management was less than understanding and would not even consider a partial refund and we booked for two nights.

Beautiful place to stay if you are visiting either of the national parks. Amazing views. Staying at this place would be a vacation by itself. Warm hospitality, decent food options, and lovely surroundings.

Show me a room with two
sets of bunk beds in it tried giving us a tent

This is a great place to stay. Stayed in one of the wagons and it was surprisingly roomy a little cold with a small heater that didn't seem to work very good but overall great experience

No good place. We had booked two cabins, but got a cabin and a wagon. The cabin was invaded by flies and had holes in the walls so we slept all 7 in a wagon. The covers were thin and the mattresses were plastic and it was very cold. The common toilets and showers were not clean and the towels were non-existent. We left the place early in the morning and didn't come back.

I will start by saying that the trail ride itself was wonderful--our guide, Brooklyn, was amazing. She was very competent in her job and her level of comfort and knowledge of horses was evident. She helped turn around our experience. With that said, I've removed stars because of how disorganized and unprofessional the staff were at check-in. Read on...

We arrived a little early for our 11:30 ride. We checked in, then waited next to the counter after signing our waivers. The same employees who'd helped check us in then buzzed around the shop made small talk with us while we waited. Finally, after 20 minutes of waiting, we asked them how much longer it would be. The employees (the same ones who helped us check-in and then chatted with us) had no idea what we were talking about!

We told them that, uh, we'd been signed in and were waiting for our ride. Turns out, after we checked-in they were supposed to give us a map to the stables and tell us to walk up the road for our ride... but that had never happened! At this point, it was 11:50 and our group departed without us. All because the incompetent employees couldn't do their jobs and communicate to us and to their colleagues at the stables.

To make matters worse, these same shop employees tried to blame the folks at the stables for letting the 11:30 group depart without us. But it had nothing to do with that--how would the stable team know we'd checked in if the staff at the counter didn't communicate that to them!

Brooklyn made it right though, she quickly prepared two horses for us and led us on a wonderful trail ride with beautiful views of the Tetons, then down to the river. The ride itself was incredible and we really enjoyed ourselves.

Operational leadership and a culture of accountability are gravely needed at that gift shop/check-in area. We saw the same staff be cold and unaccommodating to a family who arrived for check-in an hour early, and I had an employee tell me that people needed to (and I quote) "learn how to f*cking fold the shirts back after they look at them" and then a moment later that she was going to "sweep the sh*t out of the floor". I wasn't offended by the language, but felt it was unprofessional to speak to a customer in such a casual way, especially after dropping the ball with our check-in.

In summation, thank you to Brooklyn for making our trail ride the highlight of our vacation. To the staff in the check-in area: You totally suck.

I made a reservation on their website nearly 1 and half months back and they call me now saying that it was a mistake and they allow only 3 night minimum stay. I am extremely disappointed. I just have 20 days to make a different reservation and prices at other places have gone up. They could have let me know about it a month back. So unprofessional!

My boyfriend and I did a half day snowmobile tour with Joe in February it was fantastic. Joe was a fantastic guide and was super knowledgeable and easy going. He didn t go to fast or too slow and stopped at each trail junction to point out landmarks and rest. We had a blast! Would definitely recommend to anyone who loves exploring the outdoors.

The ranch is located in a wonderful place. The boy at the reception is an impertinence (rude, unmotivated and the opposite of a host). The prices for the room are way too high. Our room was new with seating and pleasant. But, if you're on the toilet and the neighbor too, then you hear every sound - rather an imposition. There is no way to ventilate and when we opened the doors, we had mosquitoes in the room as insect screens were missing. The room is not cleaned. We had booked 2 nights. There is no coffee maker or coffee, you have to get in the restaurant for a fee, if this is open. Price - Performance - Hospitality is not right for me. Too bad.

A place in a valley, no cellular signal but has free wifi, I booked a queen size room, turns out it s a suite!! With washer/dryer, refrigerator, electrical stove, full cookware, microwave, coffee machine, this is a fully equipped 1 bedroom and 1 bathroom!

This is a ranch, so expecting animals like dogs and cats, all cute and super friendly!

Good: Great view, great location, very beautiful surroundings, our hut (called Bighorn) was very comfortably furnished, rustic ambience in the main building, professionally run horse and riding area.
Criticisms: Much too expensive, hut quite dirty (not cleaned during the stay), stinking sewer pipes, staff mostly kind of irrelevant (guest has to say hello first, otherwise nothing comes), bad food in the evening.

The place is nice and the scene is beautiful. The workers are incompetent. More direction is needed.

Cute little room, tidy and clean but when you're tired after a really looong drive. You want a nice and comfortable shower and a even nicer comfortable bed. Both were lacking! The water in the shower was nice if you are 4 feet tall which I'm not and the bed was super cute and clean. But we have had rooms for more then half the price and crazy comfy. Not good sleeping bed! Rock hard pillows, bring your own if staying here. Yellowstone is going to suck today as we have had NO sleep!!! Sorry but won't be staying here again.

A nice little gem close to the Tetons. Stayed overnight in one of the tents with three friends--we found four mattresses with clean sheets waiting and a clean public bathroom. Fair warning that it can get a little cold even in the summer, so make sure to bring layers

See trip advisor on this one. They do seem to have a fly issue. Great location

Do not book this. First they told us that Expedia had cancelled our reservation. Then they told us that we had cancelled it. Neither was true. They did have a room and they honored our rate however it was supposed to be " all new inside". This was not true. Some work had been done but very little. Bedroom rug was torn, could not open the windows, and every if we could the screens were severely torn so mosquitoes would have been a problem. For $235 a night I expected better. The staff was nice but inexperienced and not very professional. The property had great views but need a lot of TLC and regular maintenance. Beware this is not anywhere near worth the price.

We checked in , went to the Cabin and it was disgusting, they did not clean it. There were beer cans all over, along with dirty towels laying all over the floors. The bedding was all over the place. They said whoops looks like they forgot to clean it.

I have small children, I asked for a refund and they refused. I took many photos will be sharing with the health department. All the reviews below saying how they don't clean the units is true.

Did you rent a teepee here? Please avoid doing this unless you know what you are doing. It's a good way to replace camping. (Bring sleeping bag). If you were looking for a warm night sleep, this is not it. Why would you pay and torture yourself in the cold? Please go somewhere warmer. Know that during the night the temperature can drop a lot. Also the people here dont seem to care enough about people using their facility. They took better care of their horses than people from what I see. They wake up at 6am to take care of their horses but not a single person was at the front desk to take care of towels running out at the shared shower rooms.

What a great place to stay. rooms was cozy, great views and the place had activities that you could do. the WiFi was decent the room did not have any microwaves or a fridge but they did have a restaurant in the area good food a bit pricy. only reason I m giving a 3 star review was that the walls are paper thin you could hear the next room conversations super clear, from talking to bathroom breaks. Also there were wild dogs outside, took me by surprise when I took my dog for a walk I had to almost run back to my room because i wasn t sure if they were friendly or not and they had no lease or collars. Love dogs but wasn t prepared for that. Overall location was great but didn t get great sleep with the noisy neighbors.

Avoid avoid avoid terrible place don't even think about staying there

My wife and I spent a night in a teepee and went horseback riding the following morning and had a blast! Great staff and great location!

Incredible views. Lots of fun activities and cute friendly cats that roam the property. Cafe service was a little slow but wasn't a big deal because the atmosphere was good and the staff was friendly. Stayed in a wagon and it was a very fun unique experience. Would stay again definitely.

Absolutely phenomenal experience staying here in the wagons. Of our entire 2 week roadtrip this by far our favorite place and I recommend to everyone to try it.

I was on the fence about partaking in this experience because the price seemed way to steep for a wagon, but the truth is you get so much more. Nestled in the mountains with other adventurous people around. The cafe here was pretty cool, but a long time. Squeezed myself in a pretty good buffalo burger before they closed.

The amenities here were pretty cool. Basketball court, pool table, horses,etc. There was also a super cool dog Lucy that lived on site and was fun to play with.

The wagon itself was huge and got super cold (but had a heater for those who don t like cold), there was also outlets for those needing to charge.

Only bad experience here was a red head worker who was very rude when we arrived, but we didn t let that get to us and enjoyed our entire time here.

Overall loved and it and would love to come back one day.

Amazing staff is super nice everything was perfect. I wanna go back.

After reading a lot of the reviews, I thought, surely these are people who just don't camp or travel. After staying, as an avid camper and traveler, I can say, this place is terrible! We stayed in one of the Conestoga wagons. There were already blankets in there and trash on the floor. (Though we ended up being charged for using a blanket, which we didn't use!) Pretty sure it hadn't been cleaned since it went west on the Oregon Trail! The bed was comfy, that's the one thing I'll give them! The electricity was amateurishly run extension cord to extension cord and kept blowing fuses. They got huffy with me in the office when I kept going down to tell them we didn't have electricity. We got there on a Friday afternoon and stayed until Monday morning. The bathrooms and showers were not cleaned the entire time we were there!! I would NOT recommend staying here!!

We arrived in mid-October for a couple nights. First, the room had no towel bars or hooks to hang wet towels, and nothing to hang coats. This could be an easy fix for management. Beds were comfortable. The service staff are young and casual. One person had only been there two days and did not know tea was available hey were is run dshe main lodge features a great room with abundant cozy seating, fireplace, large TV at one end. There dinner menu is mostly red meat options, one God and some salads. Rooms were done all in rustic pine furniture, pine siding throughout.

ZERO STARS - DEAD FLIES EVERYWHERE & DIRTY LINEN! Manager refuses to interface with customers, instead leaves front desk staff with fake lines about how he is "in an important meeting". I put that in quotes because that is the answer we received every time we called to follow up about being charged for the room. He never reached out to us, even when we complained about the uncleanliness of the linens and room. He did not care at all. Receptionist took down our info, but manager never reached out. Read other low-rating reviews on any travel website- absolutely disgusting horror stories about people witnessing the same filth and being refused refunds. I've contacted the Wyoming Dept. of Health on this...not just a rip-off but also a health hazard.

Razor thin walls in cabins. Could hear people whisper in the room next to us. Many better ranch/lodges in the area

Very nice how the ranch is structured and the activities and services it offers, too bad for the lack of cleaning of the room and the shared bathroom. We slept in the wagon, very suggestive as an experience, to cover ourselves very well with clothes because at night it is very cold despite the small stove.

WORST CUSTOMER SERVICE EVER!!!
I will be writing lengthy letter to owner, Mr Chapman, since it won't all fit here, about this nightmare!!! You need different staff, maybe a few older people that are courteous and know what Customer Service is!!! I could educate your staff!! I couldn't even imagine treating my patients, their families or any of my staff the way your staff treated me!! Unbelievable!!! If anyone wants the full story just email me a request at scubagirl1957@ yahoo.com . I would suggest that NO ONE stay here until they find better staff and learn how to run a business!!

Beautiful location and wonderful staff. Room was large but basic. We just stayed one night while visiting Tetons and Yellowstone but the real enjoyment potential here seems to be for making a vacation out of your stay, going on a trail ride, taking a river float ect. We would love to return to that end when our small children are older. Room was nice but for our needs, we would have liked a mini fridge/microwave/coffee maker. For coffee, you have to walk down the road to the cafe in the morning. We booked through Expedia, but for some reason, the ranch didn't receive our reservation. They went above and beyond to make it right, but if booking through a third party, I recommend calling to confirm your reservation.

Their tepee is ridiculously overprice...no means of heating...no light... their common bathrooms are dirty and far from the tepees...they always run out of towels...cancellation has ridiculous penalty. This place is a rip off! Think many times before you go unless you want to freeze to death at night at their tepees.

It was ok. The antelope room held our large family. The restaraunt was expensive and slow and food was just ok. Not bad for a quick stop over place.

Loved the western feel and food but the bathrooms need A LOT of work. Some blankets still had hair in them so better cleaning needs to be done.

Had mixed feelings about this place. The views are unmatched in beauty and the ranch itself is fun and lively. The WiFi is excellent. The room we stayed in was small but it wasn t uncomfortable. However, I felt like more could be done in terms of cleaning and food options. Our room wasn t uninhabitable but I found hair in the drain (that could be seen), the shower floor wasn t entirely clean, and there was some dust on the window sills. Not the worst thing ever but it was noticeable. At least the dust. As far as the food, like others have mentioned, it s quite overpriced for the quality. I realize that this place was a ranch first then made to accommodate people (it s not the Marriott so people should manage their expectations for the most part) but at this price point and location, a few updates and reassurances that all is being done to maintain clean rooms (especially with COVID) would be helpful and might help with getting better reviews.

Also, I d advise lodgers to bring bug repellent because of the mosquitoes.

Really dissapointed I have to give this place a 1 star review because the location is simply breathtaking, as if straight out of those picture-perfect postcards you hang on your fridge. (I ll add a photo I took on the property so you can see). But hold your horses.... don t let that view fool you. What really led me to leave a 1 star review is that its simply not worth the money for the ridiculously sub-par service and care they provide to their customers. The rooms are dirty upon arrival, carpets covered in seeds, sofa-beds missing sheets and pillows, and doors squeaking and creaking loud enough to wake the whole village. Not to mention the construction is ridiculously bad as non of the doors close evenly and some doors don t even lock, so forget privacy or security.

Moving on with the negatives, there are NO appliances, even in the most expensive family suite rooms. No fridges, no microwaves, no ovens, no coffee machines, NOTHING. You are told upon arrival that cooking of any kind is prohibited and there are no places for even outdoor grilling or fire pits. You are forced to either eat pre-cooked shelf food that you bring with you or PAY to eat at their small restaurant/bar. By the way, we tried the food at their restaurant, it was decent, entree s starting around $15-$20, but they literally had HALF the menu unavailable??? Simply unacceptable.

Be prepared to experience clogged showers, toilet paper shortages, missing curtains, lack of shampoo s and towels, tiny rooms, creaky beds, thin walls, lodge sharing (they split the cabins and fit 2 separate bookings into a single cabin) and a disappointing non-functional fireplace. Also, no complimentary hot water if you want to make coffee and no ice either. No complimentary breakfast either even though some room packages reach upwards of $400+ a night. Just absolute disregard of service and basic lodge functioning. Seems like they are more focused on shoving their damn boat tours and $70 horse rides into your face to make your stay even more expensive. Also, DO realize that there is a horse stable right on the property and cows in the fields so you will be smelling fresh manure instead of crisp mountain air when you are there. Do you have a horse you want to bring with you? I read a different review that they will charge you $50 a night if you bring your own horse. They also advertise their own horses as being crazy which completely boggled my mind when I heard it from a worker on the property. Who calls their own horses crazy? Is that how they try to sell horse tours and rides? Mind boggling. I suspect negligence.

Lastly, you are located in the middle of nowhere, and the nearest (proper) store is located in Jacksonhole 50 miles away. Wifi is garbage and not working half the time and there is zero signal. Good luck trying to call someone or FaceTime your family. Gas and food can be found around 25 miles from the property near the visitor center but they all close early around 6 p.m... So expect to do a lot of driving. Yellowstone is right next door, but I highly recommend you check out all the other parks nearby first.

Overall, the choice is yours, if you come prepared with all of these factors in mind, you might just enjoy your stay and not be surprised like we were, but thats probably a 1 out of a 1000 chance unless they drastically change their business practices.

Stayed here for one night. Very pleasant experience. The rooms were old fashioned but pretty good. Friendly staff, good food. A little pricy but enjoyed it.

This place is absolutely amazing! It is definitely a ranch, so don't go here expecting to still be attached to the rest of the world. They have decent Wi-Fi, but that is not what should draw you here. While we were there around the 4th of July they would bring in and take out about 50 horses from the corral. With the backdrop of the Grand Tetons it is just amazing.

If I could leave zero stars I would; I had the WORST experience at this place and couldn't encourage you to do business elsewhere if you can.

The people here are genuinely friendly and want you to have a great time

On our second night here and more ready to write this... everything you read about there not being any insulation between the rooms is right on.. you can hear literally everything- Iike Right now the snoring men next door can be heard over our conversation.. for the price of the room you would think there would at least be a mini fridge?? There s plenty of space for it.
Several broken or missing things in the room like the blind attachments that allow you to close them were missing so we ended up covering the windows with extra towels. One lamp for the whole room? Just skimping on the small stuff.. the food at the cafe was pretty decent, and the area is beautiful. Small ways to Improve that could make a big improvement in the experience