Really dissapointed I have to give this place a 1 ...

Really dissapointed I have to give this place a 1 star review because the location is simply breathtaking, as if straight out of those picture-perfect postcards you hang on your fridge. (I ll add a photo I took on the property so you can see). But hold your horses.... don t let that view fool you. What really led me to leave a 1 star review is that its simply not worth the money for the ridiculously sub-par service and care they provide to their customers. The rooms are dirty upon arrival, carpets covered in seeds, sofa-beds missing sheets and pillows, and doors squeaking and creaking loud enough to wake the whole village. Not to mention the construction is ridiculously bad as non of the doors close evenly and some doors don t even lock, so forget privacy or security.

Moving on with the negatives, there are NO appliances, even in the most expensive family suite rooms. No fridges, no microwaves, no ovens, no coffee machines, NOTHING. You are told upon arrival that cooking of any kind is prohibited and there are no places for even outdoor grilling or fire pits. You are forced to either eat pre-cooked shelf food that you bring with you or PAY to eat at their small restaurant/bar. By the way, we tried the food at their restaurant, it was decent, entree s starting around $15-$20, but they literally had HALF the menu unavailable??? Simply unacceptable.

Be prepared to experience clogged showers, toilet paper shortages, missing curtains, lack of shampoo s and towels, tiny rooms, creaky beds, thin walls, lodge sharing (they split the cabins and fit 2 separate bookings into a single cabin) and a disappointing non-functional fireplace. Also, no complimentary hot water if you want to make coffee and no ice either. No complimentary breakfast either even though some room packages reach upwards of $400+ a night. Just absolute disregard of service and basic lodge functioning. Seems like they are more focused on shoving their damn boat tours and $70 horse rides into your face to make your stay even more expensive. Also, DO realize that there is a horse stable right on the property and cows in the fields so you will be smelling fresh manure instead of crisp mountain air when you are there. Do you have a horse you want to bring with you? I read a different review that they will charge you $50 a night if you bring your own horse. They also advertise their own horses as being crazy which completely boggled my mind when I heard it from a worker on the property. Who calls their own horses crazy? Is that how they try to sell horse tours and rides? Mind boggling. I suspect negligence.

Lastly, you are located in the middle of nowhere, and the nearest (proper) store is located in Jacksonhole 50 miles away. Wifi is garbage and not working half the time and there is zero signal. Good luck trying to call someone or FaceTime your family. Gas and food can be found around 25 miles from the property near the visitor center but they all close early around 6 p.m... So expect to do a lot of driving. Yellowstone is right next door, but I highly recommend you check out all the other parks nearby first.

Overall, the choice is yours, if you come prepared with all of these factors in mind, you might just enjoy your stay and not be surprised like we were, but thats probably a 1 out of a 1000 chance unless they drastically change their business practices.