Elayna Diaz

Review of Heart Six Guest Ranch

My husband and I stayed in the BV suite for 7 days...

My husband and I stayed in the BV suite for 7 days for our Honeymoon. When we first arrived, we were assigned BV 1. But, the water did not work. We told Mr.Terry, who was very nice and welcoming, and he switched us over to BV 2. The first night in BV 2, we noticed that our toilet would not flush. The following day we told Mr.Terry, and he let maintenance know. I could tell that they went into our suite and attempted to fix the problem. The next night, we noticed that our heat wasn't working properly as well and our toilet still wasn't flushing properly. The heat kind of had a mind of it's own. It would be set to 68 and work when it wanted to. There were multiple nights where we would come back to the suite or wake up in the morning to the temp in the suite to be 53 or 54. We told a woman at the first desk about this problem and she stated she would let maintenance know. Unfortunately, the problem with our room was not fixed throughout our stay. Despite all, the staff was very friendly and staying at a Ranch was a cool experience. It just would have been more enjoyable had our room been comfortably.