Gold & Diamond Source

Gold & Diamond Source Review

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4.6
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C
3 years ago

Any business is only as good as the people who run...

Any business is only as good as the people who run it. The Weintraubs are fantastic people who support their communities and have generous and caring hearts. Looking past exceptional customer experience is knowing who is leading the business, and that creates customer loyalty as much as any product or service.

C
3 years ago

Went there for the 1st time today. Bought a new 20...

Went there for the 1st time today. Bought a new 20 year anniversary wedding ring. I never felt pressured or rushed. I felt like our sales lady went out of her way to allow me all the time I needed to make my decision. I was shocked when I asked to go outside to see my choices out there, and it was clearly not the 1st time they heard that, and it was no problem! It was a GREAT experience with ample choices, price ranges & quality. I can HARDLY wait to go pick up my exquisite new ring. Thank you all for a very comfortable experience!

N
3 years ago

I showed up 20 minutes before closing (7pm) and El...

I showed up 20 minutes before closing (7pm) and Elise stayed with me till after 8 pm, there was no pressure to buy and no rush to finish. This is more than I ever expected from any place. Elise was very helpful in all aspects of the sale and I ended up with a very well priced beautiful ring for my new fiance.
thank you Elise and Gold and Diamond source for the perfect experience! WE will be returning very soon for our bands and many other beautiful pieces for the both of us. At this point i don't care how much I spend on any of it as long as the service I receive stays as it was "FLAWLESS". Great job Elise! See you soon! :0)

update as far as Elise goes still happy with the way she treated me.

The bad-the ring fell apart more than once the 2ct rock fell out the first time. I paid cash for the ring, 4gs. My fiance took the ring falling apart as a bad sign. When i went back to get my money back a few months later due to the breaking of the engagement because of the quality of the ring, I got half of what i paid back. Of course i took the money,cause what am i to do with the ring? But i feel to this day very cheated. I'll never return. Enter at your own risk.

C
3 years ago

It was my first experience at the Gold and Diamond...

It was my first experience at the Gold and Diamond Source. I was greeted immediately. Patty Weintraub helped me find just the perfect wedding band and explained all the extras the store offers their customers. I would highly recommend.

J
3 years ago

Gold and diamond source has gone above and beyond ...

Gold and diamond source has gone above and beyond to make a situation right Julia weintraub the owner of this place really went the Extra mile to make a customer very happy!! This place really stands behind there work and there merchandise anyone looking for 5 Service this is the place to go. Thank you so much for all your help in resolving this situation we all appreciate it very much..

L
3 years ago

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C
3 years ago

AMAZING jewelry store that has anything you could ...

AMAZING jewelry store that has anything you could ever want! I saw a commercial during a Lightning game and sent a message to gemswithem (Emily) on Instagram. She got back to me right away, and I made an appointment. I don't wear jewelry, but needed an engagement ring and wedding bands. Emily was sooo nice, and already had stuff pulled for me. My fiancee then came back to buy my rings and his own. I even got my ears pierced so they could make me matching earrings! My fiancee got a watch, and I'm getting a necklace made. Everyone is so nice and knowledgeable! I will be a customer for life. Thanks for all your help Em!!

J
3 years ago

Sales person, Salma assisted us in selecting a set...

Sales person, Salma assisted us in selecting a setting for a family Diamond. We purchased a diamond band and matching diamond ring where they set my Mother s diamond. I love the set and have had so many compliments on it. Thank you, Salma and the Gold and Diamond Source for having such beautiful options!

L
3 years ago

I had the most perfect custom pieces made for me f...

I had the most perfect custom pieces made for me from the designer here. I was so pleased with the entire process and even more so how it turned out! This store has the most wonderful selection in addition to the most wonderful sales team! I have bought multiple pieces from G&DS and been ecstatic about each and every one.

J
3 years ago

My husband and I recently went to the Gold & Diamo...

My husband and I recently went to the Gold & Diamond Source looking for a new wedding set to celebrate our upcoming anniversary. The entire experience was great, from start to finish. We were fortunate to work with Valentina who was knowledgeable and patient while we narrowed down our pick from many great options. We decided on a beautiful emerald cut solitaire that I absolutely love - it is my dream ring! A few weeks later, I reached out to Valentina and she helped me get a beautiful diamond wedding band that is a perfect match and we were able to do the entire process online! I would certainly recommend the Gold & Diamond Source to any of my friends or family that are looking for a fine piece of jewelry and I m sure we will be visiting again in the future for our own jewelry needs!

M
3 years ago

The Gold & Diamond Source is about as professional...

The Gold & Diamond Source is about as professional as it gets. There are always plenty of experienced employees to help you with all you jewelry and watch needs. They re the best of the best! Friendly service, knowledgeable staff, and the armed guard at the main entrance is intimidating to say the least, but he s a swell man. Just don t even TRY to steal anything! This is a family run business. Jeff and Julie Weintraub are the best; as is Troy. We re customers for life!

A
3 years ago

All the hype and more! First, I absolutely love ...

All the hype and more! First, I absolutely love the upgraded rings my wife and I got from G&D! The price we were given for the quality of our pieces was amazing! Our Sales Consultant, Troy was extremely knowledgeable and helpful (especially when it came to my wallet...lol.) in getting us pieces we would and are happy with.

Secondly, I absolutely love the ambience of the store! It really makes you feel like you are walking into something of quality and distinction; like something out of a movie.

Lastly, I love that this is a family own and operated establishment with younger generations working there. Makes us feel good that it's going to be around for another 36 years for us to get our jewelry cleaned, repaired, and upgraded in the future!

C
3 years ago

The absolute BEST in customer service! We visited ...

The absolute BEST in customer service! We visited for the first time about 3 months ago and purchased a tanzanite ring from Patty. We recently had an issue with the ring and she went above and beyond to rectify it and ensure that we were more than satisfied. As first time buyers purchasing a lovey, but somewhat modest ring, we were quite surprised that they treated us like VIPs - actually, they treated us like family. I cannot possibly say enough nice things about Patty, and she has absolutely earned our business for life!

R
3 years ago

Gold & Diamond Source is the place to go . Immedi...

Gold & Diamond Source is the place to go . Immediately from the phone call until I left the store, I received such friendly and caring service from the employees. If you are looking for quality, large selection of jewelry and great service this is the place. Brian Johnson greeted me upon my arrival, he looked at my ring, explained to me what needed to be done, took measurements and gave me a price. Whether you're looking to buy jewelry, or needing repairs shop G& DS. This was my first visit and it won't be my last. A special thanks to Steve & Julie Weintraub

S
3 years ago

Last month, I upgraded my diamond in my original s...

Last month, I upgraded my diamond in my original setting and decided to purchase it from Diamond & Gold Source Jewelry Store.
After much research of over 4 other jewelry stores my husband and I was very impressed with the quality, price, professionalism and service as experienced at this store.
We were welcomed with a smile immediately upon entry and was assisted by Troy and Pat the General Manager.
As a business owner ourselves we can recognize the outstanding service and eye for detail given from the moment we entered until we left.
There was never any pressure or pushiness. Just a direct willingness to find exactly what I was looking for. Troy displayed a sincere interest in listening to what I was looking for and brought me exactly what I had visualized in a price that was reasonable to the quality of diamond chosen.
I had the great pleasure of meeting Julie the owner. She is as personable and stunning in person as she is in her commercials and welcomed me with sincerity as I watched her extend the same warmth to all the other guests.
This will definitely be my future go to jewelry store.

m
3 years ago

I love shopping at this store and always have. The...

I love shopping at this store and always have. The selection is the best in Florida and the customer service outstanding. My daughter in law was visiting and the staff went out of their way to accomodate her. We left the store with huge smiles on our face, super happy customers.

G
3 years ago

I was visiting Florida on a work trip from Texas....

I was visiting Florida on a work trip from Texas. A friend very familiar with the store took me in to get something fixed. Everyone was pleasant from the moment we walked in and the gentleman at the door had a great attitude. Tyler just started talking to me and helped me out he was very patient because I am a picky person. He stayed engaged and focused on me no matter how much the cost of what I was buying. I walked away with more than I intended to purchase but he will have a forever customer from Texas he even introduced me to his partner Jason who started talking about Texas with me they were down to earth friendly and not just sales reps. Keep IT UP GUYS!!!!

J
3 years ago

If you are in the market for any sort of Jewelry y...

If you are in the market for any sort of Jewelry you need to stop by Gold and Diamond Source. I worked with Jules and it was one of the best sales experiences I have had to date. She was so nice and not pushy in any way. I came in with the specifics that I wanted for my future wife's engagement ring and she gave me some really great options. I will always go back to Jules and Gold and Diamond source for any Jewelry needs!

A
3 years ago

Gold & Diamond Source is the best jewelry store in...

Gold & Diamond Source is the best jewelry store in Tampa Bay! I went this past weekend to pick out an engagement ring and Patty was so helpful. Julie is wonderful and her charity Hands Across the Bay is amazing! I know people are fearful to go out in public due to COVID but every employee was wearing a mask and they have even purchased a ton of Dyson disinfectant fans and have scattered them around the showroom. I can not recommend Gold & Diamond Source enough!

E
3 years ago

I came into the store about two months ago to poss...

I came into the store about two months ago to possibly sell a 1/2 karat diamond engagment ring with a platinum band. I have had the ring for a long time and thought it was time to let go of it. The man that I dealt with wasn't very nice to me. Really it was just his tone and the way he said what he said to me. As soon as I put the ring in front of him he said, "I can already tell you I don't want to buy this but I will look at it for you if you want anyway." I agreed and he looked at it and said "I don't want to buy this but the most I will give you is $75.00 for the weight of the metal because there is zero demand for a marquise cut diamond." I decided to hang on to the ring. It was okay that he wasn't interested in the ring, I wasn't expecting much for it anyway. It was just the way he treated me. I felt really embarrassed for coming in. It was also disappointing because I drove a really long way because they have such a great reputation. I just feel like I could have been treated a little bit better.

B
3 years ago

I went to the Gold & Diamond Source just for the "...

I went to the Gold & Diamond Source just for the "Gift Card Match." The sales consultant approached me and immediately introduced herself, as Bri Phillips. After I introduced myself, she thanked me for coming into the store. Bri Phillips was personable, courteous, kind, professional and very patient while I was making a selection.

Response to the owner.
Thank you for everything. Brian Johnson was very professional when I met him. I am very happy with the outcome. Thank you for everything.

J
3 years ago

Mais Tarrab is the sales associate to talk to. Sh...

Mais Tarrab is the sales associate to talk to. She found me the most amazing engagement ring after listening to exactly what I was looking for. She really cares about helping the customer. The showroom has a hugge selection and a price to fit any budget. I would highly recommend talking to Mais for all your jewelry needs at Gold & Diamond Source!

T
3 years ago

Nice show room, plenty of options. The lady helpin...

Nice show room, plenty of options. The lady helping me purchase an engagement ring wasn't able to do the math required to keep me in budget or she just didn't care to keep me in budget.

I was also a little annoyed by their gift card match promotion. What they actually sell you isn't a gift card-- it's a coupon with a ton of restrictions. It's a good deal, but the limitations make it hard to use. Ended up having to get a refund on part of my gift card match order.

Still giving it 3 stars. Overall, the staff was nice. I feel like I got a nice ring at a fair price.

K
3 years ago

I brought in a ring that was missing a small diamo...

I brought in a ring that was missing a small diamond and asked for a quote to repair the ring. The clerk took some time to evaluate the ring (also bringing it to the back for the jeweler to see). When the clerk was done evaluating the ring she gave me a price of $75 and said the job would take two weeks (I was quoted $35 at Johnston's Jewelers in Seminole for the same exact job and was told it would take two days). In addition to the price difference, the clerk insisted that there was no way to repair the ring without altering its look (she said the jeweler would have to add four tiny prongs of metal to hold the new diamond in). This was non-optimum as the new diamond would have a different look than the other diamonds on the ring which were all flush with the metal. Altering the ring's look was not an option for me. The clerk also said that to do a "full repair" the shank would have to be replaced. She indicated that I might as well just buy a new ring rather than spending the money to repair the one I had brought in. I began to get the idea that I was being overcharged and upsold. While Gold & Diamond Source was saying there was no way to do the repair without altering the ring, Johnston's Jewelers promised the job could be done without any alteration to the ring (which they did beautifully in two days for $35, with a free buff and polish thrown in).

J
3 years ago

This place had an amazing showroom with tons of op...

This place had an amazing showroom with tons of options. Had an awesome time picking out wedding bands with Elise, She was very nice and professional also very patient and helped out tremendously!
The staff was very friendly all around!
Will be returning for other gifts and goodies!

r
3 years ago

Mais and patti did great! they both had lots of kn...

Mais and patti did great! they both had lots of knowledge about the diamonds that they show case for me. Mais showed me a wide variety of styles and diamonds as I had no idea walking in what I looking for, but she was able to point me in the right direction and I purchase a remarkable engagement ring for my soon to be wife! I also had the chance to personally meet Steve and Steve sister Patti which helped me with the great finance deal of no interest for a year! in all I had a great experience.

J
3 years ago

I bought my wife's wedding here while I was in bas...

I bought my wife's wedding here while I was in basic training at Fort Jackson. When I got out of basic training I proposed to my wife in Hershey Pennsylvania and now that I'm back in Florida I love visiting this location to have the ring cleaned and repaired if needed. The staff and the quality and customer service is what makes this place such a pleasure to visit. I wouldn't buy from anywhere else. I'm a customer for life.

T
3 years ago

I have been doing business with G & D S for the pa...

I have been doing business with G & D S for the past 20 plus years.
Professional and stand behind their products and services. In today's world not anyone does that. Employees are well trained and respectful. I like to do business with the local community. Not a Big Box store.

J
3 years ago

I went with my girlfriend to look at engagement ri...

I went with my girlfriend to look at engagement rings and Joe was awesome. He was funny and patient and showed us many options. My girlfriend found her perfect ring and he was just as happy as we were. I will definitely go back to buy more jewelry and I have already told everyone I know to check them out.

S
3 years ago

Shopped for a 25th anniversary gift. G&D source w...

Shopped for a 25th anniversary gift. G&D source was the only thought. Have shopped with them in the past and as usual, totally satisfied with the whole experience.

In and out in 30 minutes with a top tier anniversary band for a right price. Despina was awesome.

Thanks

k
3 years ago

Great place , Great people . Ola was super helpful...

Great place , Great people . Ola was super helpful and patient with me picking out an engagement ring for my fiance. Me and my fiance both love the ring. One of the most scariest and stressful things I've ever been through but she made it very comfortable and easy. Thanks Ola !

N
3 years ago

Talk about an amazing group of awesome people! Tha...

Talk about an amazing group of awesome people! Thank you so much to Sarah & Darrell for taking the time to sit and work with us and our wedding set!! Thank you to Gold and Diamond Source for having an amazing collection & hands down the best staff!

B
3 years ago

I walked in and was amazed by this selection and i...

I walked in and was amazed by this selection and inventory Met with Joe and after a little time we were able to pinpoint what we were looking for. We spoke a few times over the phone, decided on one ring and I came up and paid for it and left. A much better transaction then I expected. Far less painful than I had envisioned. Thanks to Joe and the rest of the store for making my last-ever engagement ring purchased enjoyable.

M
3 years ago

Overall service at GDS was excellent. The initial ...

Overall service at GDS was excellent. The initial sales presentation was a little to high pressure. I explained that my girl and I were there to gather information about her preference about the GDS inventory styles and not to purchase right away. Sales person was pushy about buying immediately.

E
3 years ago

Great place, huge selection. So many stunning piec...

Great place, huge selection. So many stunning pieces. I ve gotten a few rings here before and just came back to get a gorgeous Citrine and Diamond in White Gold ring. The gift card match sale is going on right now and makes the prices absolutely unbeatable. I ve worked with Adam and Troy the past few times times and they re helpful, knowledgeable and cool.

M
3 years ago

I honestly had an expectation of going in and fend...

I honestly had an expectation of going in and fending off salesmen much like a car salesman. The experience was not one bit how I expected. Troy came up and from the get go was friendly and consultative. He was way more concerned with us and what we wanted and not what he could make off of us. Great experience and would recommend Troy and Gold and Diamond source to anyone. Great experience.

c
3 years ago

Gold and diamond source and especially consultant ...

Gold and diamond source and especially consultant Jules made purchasing my engagement ring a breeze! Answered all my questions and was very knowledgeable about the bazillion nuances engagement rings have that I had no clue about! Thanks so much Jules and I ll definitely be doing my shopping for future jewelry here!

M
3 years ago

Alexis has been an absolute joy to work with. No h...

Alexis has been an absolute joy to work with. No high-pressure sales! Simply educated, and the treatment we received has been absolutely nothing short of exceptional. We really appreciate the assistance, and the education. I would definitely recommend them to everyone! Ask for Alexis! You won't be disappointed at the level of service you will receive!

T
3 years ago

First experience with this business, Pat Kelly and...

First experience with this business, Pat Kelly and his son Michael were great. Been collecting watches for a while and they were able to get me one of the watches I ve been searching a while for will definitely do more business with this establishment. If you are in the market for a Rolex look no further.

K
3 years ago

Hands down the best jewelry store around. Julie an...

Hands down the best jewelry store around. Julie and Steve are the most incredible people. Great customer service from all of the staff. I will ALWAYS buy from here. Not to mention, they are incredibly charitable people. They help so many people in need. I could go on and on! You are in the best hands here. Go see them now!

C
3 years ago

I am extremely disappointed in the gold and diamon...

I am extremely disappointed in the gold and diamond source today. I bought my wife's wedding ring here 5 years ago as well as the wedding band after due to the strong suggestions of personalities from 102.5 the bone. The selling point on the gift card match was that we could give one as a gift to one person then the other as a gift to another. I've no intention of this but I told my wife to use one for christmas and the other for anniversary only to be told they must be used at the same time. Quite the scam. I would have been better off utilizing the cyber specials. After thousands spent here I believe we will be in search of a new jewelry store. I understand we dont spend as much as others and it's not a large loss to them.

Sincerely, Chris Densmore.

B
3 years ago

Great group of people to work with! They went out ...

Great group of people to work with! They went out of their way to help me with a watch that I didn't even buy from them! They charged me a very reasonable fee to find a part and repair the bracelet. Really appreciate their willingness to help me. I will be a customer indefinitely. Thanks again!!

A
3 years ago

Love the people at Gold and Diamond Source! Highly...

Love the people at Gold and Diamond Source! Highly recommend. My husband went here to add an additional platinum band to my wedding ring for my birthday. I was highly impressed with their level of communication and attention to detail. I also love that they support so many hardworking families in need and victims of domestic violence through their charity, Hands Across the Bay. Go visit them for all of your jewelry needs!

R
3 years ago

Dear Steve & Julie Weintraub, I have been in the b...

Dear Steve & Julie Weintraub, I have been in the business of providing outstanding customer service in all levels of industry for over forty years. This is why it's imperative that I acknowledge 3 of your employees who help me to avert a real procrastinated crisis I got myself into. Sue Howell took special care to make sure I got the right gift for my wife. Unable to find the right gift 2 days before my son's birthday I came in and spoke with Shay Paniagua, explained the gifts that I wanted for my son. We could not find the Item I wanted so one of the other consultants, Debbie Tiliakos overheard what we wanted and unable to find Debbie stopped what she was doing and to went to the layaway section and located a family member Christmas layaway, returned it to stock so that I could purchased it. That was truly the greatest act of customer service I have ever witness. This is why I will forever be a Gold & Diamond Source Customer. Thank you. Ray Haywood

S
3 years ago

We were treated so well as a customer. Joe took hi...

We were treated so well as a customer. Joe took his time to find what option worked best for us with style & our budget. They have insight jewelers that sized the ring for my wife while we were on site. The entire staff was fantastic. I purchased my my wife's wedding band 10yrs ago at The Gold & Diamond Source & glad that we came back to get my wonderful wife a 10yr anniversary ring. If you're looking to be treated right by a great staff & huge selection to fit your wants & needs The Gold & Diamond Source I'd the place for you!!!!!

L
3 years ago

Our experience at The Gold & Diamond Source was tr...

Our experience at The Gold & Diamond Source was truly amazing!! We went there on Saturday to pick out and engagement ring, it was so busy that day that we decided to go back on Monday! I felt like I needed to really sit and see all of the beautiful settings and really take the time!! Joe help us with our selection and really took the time to educate us on the diamond that we chose. He was wonderful, they treat you and each other as family!! We were so fortunate to have met Steves beautiful wife Julie, Wow she seems as beautiful on the inside as she is on the outside, loved meeting her and Steve!! Thank you all for making our day so special, my ring is STUNNING!!

A
3 years ago

After shopping at GDS I've come to realize I wont ...

After shopping at GDS I've come to realize I wont be shopping for jewelry anywhere else in the tampa bay area. Made several stops that day to purchase jewelry for my mom and she found everything she was looking for there.Not to forget to mention the exceptional service one of the associates there provided Mais Tarrab.She helped my mom pick out what she was looking for and her great service made her return again a few days later to find another item she was looking for

E
3 years ago

My husband and I had a great experience at G&DS. ...

My husband and I had a great experience at G&DS. Although we have lived in the Tampa Bay Area for some time, we had never visited. For our 37th anniversary, my husband wanted to buy me something special. We ended up custom ordering a ring that turned out perfectly. We will enjoy it for the next 37+ years!

E
3 years ago

Amazing Customer Service!!! Knowledgeable and Hone...

Amazing Customer Service!!! Knowledgeable and Honest! I worked with Darrell Cox. He is their Chief Custom Designer. He treated me as if I was a million dollar customer (I'm a teacher. So we all know, I'm not even close to being a million dollar customer.) He took his time, answered all my questions, imparted new knowledge to me and gave me great advice.
I had some old jewelry, broken jewelry and missing earring mates. I always wanted a diamond pendent. I also wanted to replace my gold hoop earrings that my parents gave me as a gift and I had lost the mate. Darrell made it all happen!!! He went through my bag of jewelry with me and advised me on what to trade in and what to keep. He went out on the floor and found me a pair of earrings to match the ones I lost from my parents. He helped me design a diamond pendent from what I described and using a diamond that I had in a ring. I had such fun shopping at The Gold & Diamond Source! I'll be back for my next diamond ring!!!

V
3 years ago

I had alot of old gold just laying around and I ke...

I had alot of old gold just laying around and I kept hearing those Gold & Diamond commercials about turning that old gold into cash. So last week, when it was raining and I in a cleaning mood, I decided to gather it all up and take it in, just to see what it was worth. Boy, am I glad I did, that old stuff turned out to be worth close to $1000. The entire process was quick and professional and I got my money just like they said I would, right there on the spot. The store is beautiful and the selection of jewelry is amazing. I am telling all my friends and family about this fantastic deal. I highly recommend Gold & Diamond Source as the best Cash for Gold place around. I am a very satisfied customer and will keep coming back to this store.

J
3 years ago

I was nervous when I went to Gold and Diamond sour...

I was nervous when I went to Gold and Diamond source because I was afraid it would be a high pressure situation, like visiting Men's Warehouse or a used car dealership. My experience was the complete opposite of that. I don't remember my salesman's name but I believe he was the sales manager. It was easiest and stress free buying experience of my life. I described what I wanted to buy for an engagement ring and my budget. I received exactly what I wanted for half of what I was willing to spend. He never tried to upsell me. I've never visited any other jewelry stores, and now I never will,

R
3 years ago

I simply can not say enough great things about the...

I simply can not say enough great things about the experience we had with Gold & Diamond Source! In January when I saw Julie and Steve Weintraub on the news speak about how open and welcoming they were, even to same sex couples, with our own wedding in mind, we decided to go there and see.

They weren't kidding. The treatment we received and ultimately, the rings they custom created for us are stunning. We worked with their on staff designer, who listened to our wants and desires and she designed two custom platinum and diamond rings exactly how we envisioned them.

From the renders to the finished product, the process was not only enjoyable, but we got exactly what we hoped for.

If you have a special occasion coming up, I know you will not only be treated like royalty, but you'll also get more for your money than you thought you could, with quality you can't believe!

S
3 years ago

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S
3 years ago

After having a terrible experience at Zales i took...

After having a terrible experience at Zales i took my fiance to GDS and we had a wonderful experience and found exactly what we were looking for and within my budget. I thought it was such a good deal I bought a giftcard from them during there matching sale. It will make a wonderful Christmas present and i am sure we will be spending it all soon. Only a fool would shop at the jewelry stores in the mall when they have the Gold & Diamond Source close by.

J
3 years ago

We visited all the jewelery stores that you hear d...

We visited all the jewelery stores that you hear during commercials. Gold and Diamond source was the best experience by far. From walking in, the selection,and sizing were all steps above any other jewelry store visited. My fiance is thrilled with her ring. Definetly a repeat customer.

A
3 years ago

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C
3 years ago

We purchased our wedding rings here. Let me say mi...

We purchased our wedding rings here. Let me say mine was beautiful. However, my husband's was terrible. It wasnt in stock so we had to order it. The woman took my husbands phone to find the ring off of their website! She never gave his phone back so we ended up having to drive all the way back to clearwater. He picked up his ring a week later. It was horrible. The carbon fiber on it was crooked and you could see gaps in it. He went online and found a better carbon fiber ring for 15.00. We paid 250 at g&ds. When he tried to return it they said he could only have store credit because we "custom ordered." It was only custom ordered because they didnt have something I stock that their website said they had. They eventually worked with us and called the ring distributor but they still charged a $50 restocking fee.

C
3 years ago

My now finance' purchased my engagement ring and w...

My now finance' purchased my engagement ring and was treated like royalty. They educate you about their diamonds and help make the right choices. They even called to see how the proposal went of course I said Yes! I highly recommend them. Great Customer Service!

D
3 years ago

Wonderful experience! Ola was very knowledgeable ...

Wonderful experience! Ola was very knowledgeable and kind. I highly recommend anyone looking for quality jewelry, good prices and excellent customer service to give the Gold and Diamond Source try!

S
3 years ago

Alexis provided my husband and I with exceptional ...

Alexis provided my husband and I with exceptional service!! We gave her our vision told her how we wanted it and she took it from there!! Hats off to her and the entire Gold and Diamond Source team for their one of a kind quality service!!

B
3 years ago

Troy and Alexis took great care of us throughout m...

Troy and Alexis took great care of us throughout multiple visits in search of the "perfect" ring. They were patient, knowledgable, and highly attuned to the specifics of color, cut, clarity, size and price. I really enjoyed their service and wound up making appointments with them (rather than start the process with other associates) when it turned out that the selection process would take a few visits as opposed to 1. Troy nor Alexis never pressured me or got salesman esque - which I really really appreciate. Their professionalism and class are to be commended. I'll be reccomending G&DS to friends, and we'll be going back for our bands.

A
3 years ago

Purchased from Gold & Diamond numerous times. Thei...

Purchased from Gold & Diamond numerous times. Their selections are vast and constantly rotating with new products of diamonds and gems of different cuts, sizes, and colors.

Gold & Diamond customer representatives whether in store or online are always responsive and take into account each customers' budget needs with a level of empathy.

They operate a highly professional jewelry store!!!!!!

As always, I will return again with confidence.

C
3 years ago

Patty made my experience looking for an engagement...

Patty made my experience looking for an engagement ring very simple gave her my budget she gave me a few choices I narrowed it down to one and proceeded to buy they have my business from now on

Gold & Diamond Source

Gold & Diamond Source

4.6