Elizabeth Casarez

Review of Gold & Diamond Source

Amazing Customer Service!!! Knowledgeable and Hone...

Amazing Customer Service!!! Knowledgeable and Honest! I worked with Darrell Cox. He is their Chief Custom Designer. He treated me as if I was a million dollar customer (I'm a teacher. So we all know, I'm not even close to being a million dollar customer.) He took his time, answered all my questions, imparted new knowledge to me and gave me great advice.
I had some old jewelry, broken jewelry and missing earring mates. I always wanted a diamond pendent. I also wanted to replace my gold hoop earrings that my parents gave me as a gift and I had lost the mate. Darrell made it all happen!!! He went through my bag of jewelry with me and advised me on what to trade in and what to keep. He went out on the floor and found me a pair of earrings to match the ones I lost from my parents. He helped me design a diamond pendent from what I described and using a diamond that I had in a ring. I had such fun shopping at The Gold & Diamond Source! I'll be back for my next diamond ring!!!