Garman Homes Review

After a year of living in our home we are still so glad we chose Garman Homes to purchase from! From our very first meeting with Hunter, to working with Kevin and Richard over the last year we are always so impressed with their communication skills, professionalism, knowledge and willingness to go above and beyond for their homeowners. They use high quality subcontractors which means less headache and less issues your home will have, but when you do have anything that needs addressing they will respond to your emails/phone calls within minutes and have a remedy as quickly as possible! Richard was fantastic walking us through our 1 year warranty process. He answered all our questions and gave us some great advice and tips along the way. The day of the work being done he stopped by at least 3 times to check in and help in anyway he could. Top notch service! We don t plan to move anytime soon, but we wouldn t hesitate to purchase another Garman home if that time comes! Highly recommend! Thank you!

Great experience working with Garman. I ve been in the home for more than a year and experienced very few issues. Any warranty requests I did make were resolved promptly. I d definitely work with them again.

Absolutely LOVED Richard during our 1 year warranty. He went above and beyond and really took the time to answer any and all questions I had. He made sure all things that needed to be fixed were done so correctly and in a timely manner. He was very responsive and easy to talk to. I felt I could fully trust his professional opinion and that he had my best
Interest in mind. You could tell he loves what he does and takes pride in his work. Can t thank him enough.

Warranty Work - Had the pleasure of working with Wayne Oglesby on some warranty work as I am in the process of relocating to Florida and needed some work to be done for the buyers. Wayne responded in less than 24 hours and less than 24 hours from that time, he had everything scheduled, came out himself to review some items and kept me in the loop on everything. Would HIGHLY recommend Wayne for anything you need. Most definitely brings a lot of value to the Garman Homes family.

My experience with Garman Homes has been excellent! They provide a well built home and their attention to detail is above and beyond the standard.
I would give 10 stars if I could.

Wayne Oglesby did a great job with our one year warranty walk and securing vendors to fix all of the issues from our inspection report.

We love our house and cannot wait for many more years to come in it!

My family and I first began working with Garman in spring 2016 and, by January 2017, we were all moved into our new home. I can t say that our house is perfect (who can?), but I have been consistently impressed with the Garman staff, from the design process to post-move in fixes. In particular, the two warranty managers I ve worked with - first Richard and, later, Wayne - have been absolutely exceptional. They are both excellent communicators who worked quickly and efficiently to remedy every problem we encountered. It s clear to me that Wayne, Richard, and Garman overall, truly care about the quality of the homes they build and the people that buy them. If I were to build a new home today, I would make some decisions differently, but choice of builder is not one of them.

Wayne was great! He showed up on time and was very friendly. He took the time to tell us about himself and his experience in the industry. He is passionate about what he does and it shows! He also took the time to explain everything he would be looking at for our 45 day inspection as well as what to expect for our 11 month inspection. He listened to any concerns we had and made notes to follow-up with us. We love our Garman Home and look forward to many happy years here!

Wayne O. provided excellent customer service in making sure all needs were met. The rest of the team was efficient, respectful, and provided a great product.

I bought my Fresh Paint by Garman Homes house about two years ago. It's the nicest house I've ever had, with the perfect floor plan and so many well-considered details.

One of the best parts of my experience with my house is the Garman team, especially Richard Keebler, the warranty manager. He has always been helpful and genuinely concerned whenever any issue has arisen. Richard treats my house with consideration and care as if it were his own!

I have praised Garman from beginning to end of this process. You hear such horror stories of the building process, but this process was such a pleasure. Heck, it was even fun! I was expecting to be completely overwhelmed and have to fight tooth and nail for a high quality home. But neither was the case. Thank you Garman team for your hard work and for being a breath of fresh air in a touch-and-go industry.

This is our 2nd Garman home. We love the quality and style. The Garman staff is amazing to work with.

Wayne helped me with a few questions I had. He responded to me within a day and met with me soon after. He was friendly and attentive and when he wasn t 100% sure about an answer, he reached out to someone else and had my question answered the next day. Very pleased with the response and experience.

This review is to specifically thank and celebrate Wayne Oglesby for his selfless and compassionate support. Wayne helped my family overcome various unexpected setbacks to enjoying our new home, as if he was family. Construction can be tumultuous, and when it was, Wayne (Warranty Manager), with the help of the equally remarkable Robert Thornton (Building Manager) showed up and stayed the course until our issues were resolved, and then some. From the bottom of my heart, thank you Wayne and Robert!!

Wayne was very personable and professional. He conducted our 45 day inspection and was able to assess any questions/concerns we had. Gave us all the information we needed.

Great service from Rich with Garman Homes Warranty Team!

We love our Garman Home and Richard with the warrantee team is amazing! As we have moved and settled in we found little things we wanted fixed. He walked through my list of questions and items we wanted addressed and is willing to help correct everything. Very knowledgable with advise and info along the way! We are so appreciative of him and the whole Garman team!

I had nothing but positive experiences dealing with Garman, including Janice and Hunter in sales, Chris who managed the build, and Richard in warranty service.

I had significant frustration and delay replacing a shower enclosure with a manufacturing defect, which was due to Aquatic Bath. Richard worked with me to replace the unit with a tub, and I plan to tile the walls to avoid installing a multi-piece unit.

Buyer beware. My home is two years old and Garman still hasn't fixed the front door, the un-even counters in the gourmet kitchen that I spent an extra $20k in upgrades for , the pantry door or the AC system that doesn't work upstairs. The 1 year warranty is a joke because all they do is ignore you or argue with you that there isn't anything wrong. I finally had to put an egg on the counter top so they could watch it roll off. Now, because they argued for a year that there was nothing wrong with the counter, the contractor can't find a matching stone. Its been another 9 months of waiting with no end in site. To add insult to injury the roof on this 2 year old home leaks! I saved for years to buy what I thought was my dream home and now I can't wait to move.

I cannot say enough positive comments about our experience with Garman Homes. From the very beginning, collaborating with Danica to find the right place for our family truly felt like a team effort. Her attentiveness to our needs, even when she was extremely busy, put customer service and care to the top of the list. Then it only got better.

We met with Robert to go over the construction of our home, we bought the model, but he truly went above and beyond making sure our experience was filled with the same excitement as if we built it ourselves. He fixed and repaired things that we didn't even expect. He even stopped by to check on us after papers were signed and we had moved all of our items in.

Then we met Richard. My husband was out of town and the AC went out; he came out that day to help me assess the situation. He called the HVAC team and electrical team; both arrived that day and started working the issue. He came back later for our 45-Day review, and went over everything regarding our warranties, and any issues that we may have. He too demonstrated exceptional customer service.

The level of professionalism, dedication, and customer care that the Garman Team displayed during our home buying process is truly unmatchable. It is clear that they love what they do, and they believe in the homes that they build. Had we known that we would receive such remarkable customer service and a high quality home, we would have built with them, granted we would have built the exact same house we bought, but the entire experience has made us Garman Homes customers for life.

Approaching Year 2 in our Garman Home and have been quite impressed with the team. We have interacted most with Wayne O., who is a pleasure to work with. Above and beyond support coupled with clear and prompt communication, a refreshing experience.

Very happy with the Fresh Paint homes. We have the shoot and love the downstairs master and open floor plan. Richard and the team are very helpful and are great to work with! Excited to see the neighborhood grow and meet new families.

My wife and I had a great experience working with Garman to get our new home built. They were incredibly responsive and did their best to make us completely happy. The house was finished early and we have not had any major issues with anything so far. I would definitely recommend them to anyone.

Incredible experience! From beginning to end. They were thoughtful, diligent and took their time! I would recommend Garman Homes to anyone looking for a high quality, well built home with style and uniqueness!

We built a Garman home about 2.5 years ago and the experience was amazing! The home has been excellent and free of issues. The Garman team has been responsive, honest, and fabulous all along the way - from the building process, to the one-year check-in, to warranty questions years later. The warranty manager, Richard, was especially helpful and really went above and beyond. We would definitely purchase another Garman home in the future.

We absolutely love our Garman home in Knightdale Station! We worked with Robert and Richard and they were both wonderful and super helpful every step of the way. Garman's attention to detail is outstanding and you can tell they truly do care about the quality, craftsmanship and aesthetics home they our building for you and your family.

We purchased a Garman home built a few years back and are the second owners, so we didn't work directly with them on the purchase of the home.

I've reached out to them a couple of times regarding questions about our home. Even though we weren't the original owner that they worked with, they have gone over and above expectations providing us with helpful answers. On multiple occasions, my emails were met with a response within minutes.

If we ever move and are looking for another home in the area, we'll definitely look for a Garman home!

Very happy to have bought a home with Garman. I recently worked with Chris and Richard on my 1 year house fixes/warranty and they were very helpful in answering my questions and getting everything that needed to be done done. Would recommend to others.

The Garman team did an outstanding job on my 1yr. Richard was very professional and helpful. He went above and beyond in completing all the 1 yr fixes on the house. In addition, the painter, Toto did a great job with the nail pops and seams.

The Garman home build quality is top notch. They also offer high quality of customer relation and service to go with the high quality of performance.

Garman Homes is the best builder in the area... period. Top class service from a builder that cares about their clients. We built with them and it was the most pleasant experience we have ever had. Our home was built with amazing quality and the customer service has been AWESOME! Thank you, Garman Homes. You are amazing!

I had a great experience building with the Garman team at Wendell Falls. My sales reps, Katelin and Danica, were always in touch and receptive. The warranty walk through and fixes at my 1 month and 1 year with Richard were great and thorough. I love my first home :)

Everyone with Garman is kind, courteous and helpful. We are very happy with our beautiful new home!

All good things! Richard was great at the 45 day check in. Very thorough and helpful!

I cannot speak highly enough about the top-notch level of professionalism and responsiveness you get from the Garman Homes Team!

Richard and his team (inclusive of contractors) have been outstanding to work with - they have been so quick to address questions and issues, while also being accommodating and understanding of our schedules. We could not be happier in our beautiful home which Garman Homes has built! And having the Garman Homes Team as such a wonderful and reliable resource for any questions, concerns, advice, etc. has been unexpected, but so very welcomed in the Builder/Contractor space.

Thanks again and keep up the great work all!

From purchasing, design, move in, and warranty work, Garman makes the building process very easy. The contracts are simple and very easy to understand. A few issues were not identified during the pre-walk for my home , but after raising them directly to Garman, the team responded immediately. The warranty team went over and beyond to ensure that I was happy with my investment making sure that everything was right. Garman homes are built with meticulous quality workmanship, ensuring that your investment will last.

Only been in residence for a few months but my home has been what I needed and wanted it to be so far. Richard was patient with me rescheduling my 45 walk thru a couple of times. When we finally got to the day, he kindly answered questions and walked me through a few things in my Garman Homes information packet. A very pleasant experience so far.

Very pleased with my purchase and the level of service provided.

Very professional and prompt company. Made building my house simple and worry free. Highly recommend.

Great design center. Kristen did a really good job helping my clients with their design choices.

I have worked with many builders in the Triangle area as a buyer's agent. There are many details that are involved in new construction. This was by far one of the best experiences I have had yet. My client's home was completed early, every detail that we noted throughout the building process was addressed, and follow up by the builder (Chris Tickle) was on point. Thank you Chris, Karla, and Hunter for helping my clients get a beautiful new home.

Garman is always responsible and does the right thing. Would buy from them again.

Garman Homes has been exceptional every step of the way. We bought our first home this past Summer and worked with Hunter and Karla to make it happen. We expected the process to be confusing since it was our first time, but the contract was simple, short, and easy to understand. We closed right on time and Chris gave us a great walk-through of the home before move-in. We've now just recently had our 45-day warranty check-in and Richard, like everyone else on the team, was a pleasure to work with. The team fixed up a few minor issues here and there and ensured that the house is in great running order. We couldn't be happier in our Award-winning home and are so glad that we will be spending many, many years here.

We could not recommend Garman enough. The process couldn't have been any easier and the home is of exceptional quality!

We are so in love with our home! Garman has done a phenomenal job of creating unique home plans that make entertaining a breeze! Every single Garman team member exceeded our expectations and made the home buying process a dream!

Great experience so far, especially with the warranty team! Very responsive and helpful.

We had an amazing experience with Garman Homes. The whole team from on site sales, design, and construction team are thorough. They listen and take time to give educated and experienced answers. My home was well built and has gotten much praise from other individuals in construction. I m incredibly satisfied with the work and level of detail brought to my home.

Not many times do you find professional builders and managers that are a delight to work with. Working with Trent and Danica at Fresh paint by Garman was a refreshing reward. I have been in the Real Estate industry for 22 years and have dealt with many construction managers and onsite reps and these two have been fantastic to work with. There are not enough words to put into writing just how pleased my client and myself are with both of these individuals. I can't wait to have another client who wants to purchase with Fresh Paint by Garman so that I can call Danica and Trent again and do this all over again. Trent is very much hands on and communicates through-out the whole process. Danica was right there the whole way... Again Danica & Trent, thank you so much for the experience that you gave my client... You truly set the bar high for the next time he buys! Charlotte Cox, Keller Williams Realty, Raleigh

You cannot go wrong choosing Garman Homes as your builder. From start to finish everything has been very well organized and we had clear communication about the home building process. They truly care about each individual buying a home. You can tell everybody loves their job and genuinely want you to LOVE your home.

All staff we worked with were outstanding, but we want to give a special shout out to Robert Thornton our Construction Manager. His attention to detail was top notch and we never felt like our home was being overlooked. His level of detail is far above what we were expecting. I know he was managing a decent number of homes, but our home was never overlooked. You could count on him to give you a weekly email update promptly at 5AM on Fridays. If you are lucky enough to have him as your Construction Manager you will be in good hands and have a beautiful home.

Building a home is stressful and especially during these difficult times but the Garman team will make it as smooth as possible!