First National Acceptance Company of North America Review

If six stars were possible, Terrell Wade and the team at FNAC would deserve that high of a rating. Terrell worked with me on purchasing a deed of trust that was part of my parent's estate. The transaction was tricky because of paperwork complications, that the house was now a rental, and that the owners spoke no English. Terrell patiently guided the owners through the process, had to reassure them at several times, and successfully closed the deal even though it took nearly 6 months. The price we received was fair and I cannot speak highly enough of the work and end result that was accomplished by FNAC.
S,T,White, Manager RCR, LLC

I received an email from Jason Hilts of FNAC asking if I was interested in an offer on a mortgage note I held. I responded mainly out of curiosity, not expecting a reasonable offer. I was pleasantly surprised at the offer made to me, and agreed to take them up on it. Jason was very efficient as he guided me through the process. Everything went faster than expected. The work on my part was very minimal, and there were no surprises. The final closing at the local title office was also fast and efficient.

Professional, straight forward, fair. Working with First National Acceptance Company and John Bjorlie was an easy pleasurable experience. John worked hard to make the transition as seamless as possible, and the details did not change from start to finish. Well done! Thank you John!

Genia Barclay was wonderful! She kept me posted every step of the way. She explained everything fully. There were no surprises and everything went forward as expected. I was particularly pleased that there were no closing costs. They were all covered by First National. The amount offered was fair and I was completely satisfied.

It was a pleasure working with you guys. Thanks for your patience and professionalism.

I had 3 different offers for 2 of my notes. I met with my accountant and determined which was the best note to sell. I did a partial sale for the next 43 payments. FNAC made the best offer. They stuck to their final offer and we closed within the dates I needed before I left the Country. We used a local title company who was already collecting for me. So it was smooth and easy. I would definitely use them again. Totally professional. And Beth got it done. Thank you
Roger, Tucson

Over the top performance, closing a purchase in record time to assist a customer with a required medical procedure. Kudos to Jesse Torres and Marjorie McKenzie for OUTSTANDING service!

I received a letter from First National, along with many other letters trying to get me to sell my mortgage. I responded to First National's letter and receive a prompt phone call and letter from Genia Barclay explaining what they had to offer. I delayed responding, but finally called back to clarify a few things. Your staff was great to deal with. Genia made the process very easy and with a few faxes things started rolling very rapidly. I never thought that it would be that simple and that your company would be that easy to deal with, I only wish I had found you earlier. The closing office also told me that she was very impressed with your staff. Thank you for making a stressful experience very pleasant. Sincerely, Stewart Morris, St Petersburg, FL

I purchased a property from a County Tax foreclosure sale. About year after the sale, they started harassing my Realtor demanding to take my sign down. Apparently they believe they still owned the property. However, the very definition of a tax foreclosure sale means they either didn't pay the taxes, or they didn't supervise their properties correctly. They continue to harass my realtor despite us having a clear deed filed, lien free with title insurance. Moreover, the property is posted publicly with the correct ownership and address, however, they won't stop calling the realtor. They continue to harass and when you call they hang up like children when you ask them to provide paperwork or any evidence. This is clearly illegal and unethical behavior and I want to make sure that anyone who deals with them understands.

Excellent quick and easy. Rachel Sims helped us along the way and was an easy process to sell our note. Highly recommend using First National and Rachel. Thank you for the easy process and for the agreed funds!

We sold our note through FNAC. It was effortless on our part. John Cooper did all the work and we got a check. Thanks John. You were a big help.
Ned Gurule
Rio Rancho NM

James Bjorlie was very professional. He was kind, helpful and prompt in responding to all our issues, concerns and problems. He was able to resolve any issues in a simple and coordinated way moving the whole process along. I would definitely work with James and FNBA again.. It has been a pleasure.

Living in New York City where scams are commonplace, I was suspicious when I received a letter from FNAC offering to purchase a mortgage note from me. When I responded to the letter, Juan was assigned to work with me. He was professional and very responsive to any questions or concerns that I had. He made the process much easier than I expected. And we even closed before the projected date. I recommend FNAC without hesitation.

Juan was a great person to deal with. Had a problem with the title and he took care of it. They also gave me more on my note than another co. would. Would call them again if I had another note to sell. Thanks to everyone at First National Acceptance Co. Bob

Mallory did a good job in bringing the transaction to the closing table...thank you very much..very professional!
Bob J

Great Job John Cooper!
I recommend that you do your research, talk with your accountant and if it s the right process for you this is a great company to work with. You will help each other in the process to make it happen. When all the work is finished the funds are immediate! John Cooper was the Loan Acquisition Officer I worked with and I certainly would again. Perfect!

John made this Real estate experience faster than expected and with excellent service. Thank you!

Selling my Security Deed was a very difficult decision for me. It was not what my Father would have wanted, but because of family disputes, selling the deed was the only way for me to find peace. Mallory was kind attentive and caring through what was a very hard time for me. I had spoken to other acquisition companies who came up with one price and then would systematically lower the price in 10% increments. FNAC kept their promises and made the process very simple. I want to thank everyone who helped.

They did an awesome job during my process.
Joe was always available or had someone backing him up to answer my questions.

Thanks to Kelly Murphy I had the best service I ever had with a bank. FNAC purchased an owner financed note that I had, she offered what I thought was a fair price then later raised the amount about $3000.00, how many banks do that??? She was very proffesional and knowlegable about what she was doing and always kept me informed with the progress. Thanks FNAC and Kelly, I really appreciate what you did for me.

I recently sold my note to First National Acceptance Company. John Bjorlie made my experience so easy and painless. It was unbelieveable. I wish I would have done it a long time ago. Thank you John Bjorlie for your courteous and quick service. A true professional for all to emulate.

I am very satisfied with First National. They did all the work and was done as quickly as possible. I appreciate their courteous and friendly service and that they kept me up to date on the process daily. Thank you First National!!

I recommend this company. My husband and I worked with Richard Nzokou and we had a very good experience. Everything done professionally and the deal was good.

I was a little apprehensive at first, but Justin walked me through the entire process and gave me a complete list of what information was required from me. From there on, it was very simple and expedient. The closing also was surprisingly very quick. Well done, First National.

Very professional group of people. I dealt with DeeAnn and she just rocks! Fair quote and worked quickly and effectively to get the deal done in a fast time frame, as I wanted to buy another property. Very happy.

Outstanding! The process is simple and direct. Not complex. You are informed of every step and provided great progress updates. These people are very good at what they do. No matter what state you live in, these folks can work in any environment. I highly recommend them. This is my third time working with the and each time has been perfect.

My experience with Mr. Wade was great, he answered our questions and the whole process went very smoothly,, he was great, happy to do business with him.

It was a pleasure working with Andrea Allen. I had been getting notices from First National and decided to fill out the online questionnaire. I got a prompt call back and clear instructions on how to start the process. I was given an offer which I accepted, and thought it would take a lot more time than it did. I was impressed with the ease and timeliness of the transaction. Thank you Andrea, Jan and FNAC.

John Bjorlie gave me a proposal for my mother's land contract. He was quite prompt, which I appreciated because time was of the essence. His offer was the highest of the five bids that I collected, and he was still willing to up his bid a couple of thousand dollars when I asked him to. I must say that things ran very smoothly and happened quicker than I imagined. I would certainly recommend John and First National Acceptance Company to anyone needing to sell a note.

First National made it easy. My rep that I dealt with (Rebecca) was a sweet individual, attentive and accommodating. After closing, our check arrived right away. Great folks to work with.

I recently closed a transaction with Hannah Gingery and she was outstanding to work with. Hannah is very professional and she kept me updated during the entire process. I would highly recommend her to anyone who is looking to sell their note.

James Bjorlie

I actually could not believe how fast the closing happened. James was our Loan Acquisitions Officer and he expedited the whole process making the entire experience pretty painless.

Thanks James - I would highly recommend you and FNAC

fantastic experience!!! I can't tell you enough how grateful we are for Phil Benson and national acceptance company for working with us and the local title company. Kenda at the title office also spoke highly of the company and how easy the process was. Quick and simple. Highly recommend.

John Mark provided great customer service, offered a fair deal and got my note sale processed in a timely manner. He even worked on getting my file processed while he was out of town on vacation! First National earned my business!

When I was first contacted about selling my mortgage, I did not know how the process worked. I spoke with Joe Barnes on several occasions ,asking questions. He was patient with me and assured me that the sell was no scam. I am very happy with the outcome. I'm glad that I had the privilege to work with Mr. Barnes.
Charlene Lewis

Thank you for the opportunity to work with First National Acceptance Company. My experience with Genia Barclay and FNAC was very positive. Genia guided me through the process step by step and enabled me to divest of the private mortgage with relative ease. Her communications skills were evident on a regular basis as she kept in touch throughout the process. I would do business with FNAC again if I were to sell a mortgage. Thank you for the help!

Worked with John Bjorlie on my note and everything went smooth as silk.Had no surprises and no hidden costs. He explained every thing in advance and was there any time I had a question. Would highly recommend him to anyone who has a note for sale.

I recently concluded a deal working with April Jenks.
To say the least, she worked a complicated deal that took almost a year to complete; in a fashion that was very professional.
Her communication in every step of the process made me feel as though by business mattered and I was not just a number.
I would recommend her and First National Acceptance to anyone needed this type of service.

Robert Brancato--CFE, CORCI

James,
Thank you for all the work and dedication you provided in the selling of our land contract regarding our parents property. It was a battle! You were always there every step of the way helping with details that needed to be addressed and we wanted you to know how much we appreciated all you insight. You were very easy to work with and always willing to explain each matter so we could understand. Thank you again Betty Hadley

I worked with John Bjorlie at this company and he was amazing! The whole process went smoothly from beginning to end. I highly recommend using them.

I held a note on a house in Atlanta. It would take me 15 years to acquire the money from the note. I sold the note to First National for a fair sum. With the help from Terrell Wade, a loan acquisition officer at First National, the process went very smoothly. Once I signed the papers the money was wired to me the same day First National received my response. A Very professional operation at First National Acceptance Company I must say.

Professional and efficient closing process. A pleasant experience.

April J. was professional and pleasant to work with. I would recommend highly. Thank you for your every effort!!!! Kaysie

This outfit is crooked and lies. Gave me a firm offer in writing. 3 days later tell my lawyer ( NOT ME) the amount they will pay is substantially less and that new offer will be sent to me right away 3 more days later after i hear NOTHING i ask them whats going on, then another 3 days later get an email saying they don't want to buy the loan. Guess they didn't like the fact I had my own lawyer to do the closing and they would not be able to screw me over !

I received an offer through Jason Daniels in October, the agreed upon purchase price remained the same throughout the process, and the sale was able to be closed before the new year. The only problem encountered was the slow response from the title company who did not give correct information on several different steps in the process, slowing things down. I would recommend this company to anyone needing to sell an owner-financed mortgage.

Out of the blue one day I received and email from First National Acceptance Company asking if I owned a land contract would I be interested in selling it. I was suspicious at first, but contacted First National anyway. I then met Genia Barclay and because of her, I had a most pleasant experience. She was very professional and I felt comfortable working with her. She made my experience very positive, and I would never hesitate working with her again. And yes, I did sell my land contract and had one more financial worry lifted. Thank you Genia and First National Acceptance. By the way Genia if my name shows as Panayiotis Kominos it's my Greek name. It's me! Father Peter. Have a blessed Christmas.

I recently had the opportunity to work with Grace Chang regarding the partial purchase of a note that I brokered to FNAC in 2015. Grace informed me, out of the blue, that FNAC would purchase an additional partial, or the full remaining balance, if my client was interested. I contacted my client and she was very pleased with the offers from FNAC. My client happily opted to sell an additional partial, and, thanks to Grace's knowledge and professionalism, the transaction was completed quickly. Grace Chang is a pleasure to work with!

Rachel Rainbolt with First National was amazing! She is the sweetest soul and made the process so easy. I will actually miss talking with her. If you ever do business with this company I highly recommend Rachel! First National you have an amazing employee, she is a keeper!
Brandy Casey
Casey Investment Solutions

This was the first time I've every sold a mortgage. Terrell Wade took me through the process step by step, explaining everything. His professionalism was outstanding. I cannot say the same for the attorney who handled the paperwork. He was very arrogant and condescending. In spite of the attorney, I would highly recommend First National Acceptance. Mr. Wade more that made up for the shortcomings of the attorney.

Painless! Professional! Courteous! James was super to work with. We worked on a number that we were both happy with and it was all done quickly and efficiently. They took care of everything for closing. I will sell my next note to them when it's! time!

Good communications and all went pretty smoothly. Would do business again.

John Bjorlie is pleasure to work. He provided me updates of the process. I was informed of every step and the progress. I strongly recommend John and first National based on my experience
.

We worked with Terrell Wade at First National Acceptance and things couldn't have been easier. He was great. They are a no pressure, high efficiency organization. The entire transaction was painless on our part and we were surprised at how quickly we received payment. These days where customer service is almost a distant memory it's refreshing to work with a company that excels at it. I wouldn't hesitate to work with Terrell and First National again.

They are rude & sarcastic, have pestered me for years with low offers ( which I didn't request ), and recently gave me an incorrect figure on what was owed me by the buyer. They can't even do math! The following is from the Better Business Bureau about them..."According to information in the BBB files, it appears that the company is no longer in business. The phone numbers the BBB had for this company are disconnected, and directory assistance does not have a listing for this company. The BBB's mail to this company has been returned as undeliverable. If you have an unresolved dispute with this company you may wish to seek legal advice".

James Bjiorlie and First National Acceptance Company were a pleasure to work with. Having never been through this process before, I had little knowledge and a lot of questions. James was fast, efficient and beyond helpful. He gets my highest marks for professionalism and customer satisfaction. I am very grateful for all he has done. I would recommend First National based on my experience with James.

excelente. un placer hacer negocios con ellos.
osvaldo j. rodriguez

It was a very good experience working with DeeAnn. I think this is a great company to deal with. She is super smart and very easy to talk with. Any questions I had, she was there for me.

Thank you,

Karen Moore

Excellent experience with FNAC. Great communication. Prompt answers and closing. I only had a single transaction and Juan treated me like it was the most important transaction going on at his firm. Price was fair, and negotiation was done honestly, honorably and in good faith. Highly recommend to others.

I recently sold two mortgage notes to First National, one full and the other partial. This was a first for me. The staff there were very friendly, helpful, and knowledgeable . Most off all they were patient in guiding me through the process and making sure all steps and paperwork were properly submitted. John Bjorlie was my personal representative. Email after email and phone call after phone call, John never minded all my questions and was happy to walk me through it all. In the end the transactions were quick and smooth and the wire transfer payments were done right and fast as promised. I plan working with them again.

Don't waste your time contacting this company. The offer was ridiculous. If I wanted to sell my house outright, why would I sell it to you for half what it's worth? Scam organization.

I normally don't take the time expressing my business experience with commercial institutions. However, in this case, I experienced superb service from Ms. Andrea Allen, Loan Acquisitions Officer of First National Acceptance Company by her excellent knowledge and personable interest in my particular sale. She and her company are on top of the hill for fast and accurate results.

We have been working with FNAC for years. Working with Jesse Torres has been an outstanding experience. We really enjoy that both Jesse and FNAC have consistently followed through with their promises. Professionals that make the note buying / selling experience as painless as possible.

I loved the that this company keeps you informed at every turn.
Thanks Genia, for all your hard work.

Grace Chang is amazing. I had to sell a land contract and was very concerned that our buyer would be happy with the new arrangements. Grace's helpful and caring attitude made all the difference. She walked me through every stage of this difficult process and everything turned out perfect. She was very professional, knowledgeable, and focused on the task to be done. Thank you Grace!

My brother and I had the pleasure of working with Terrell Wade at First National Acceptance Company. Terrell did an outstanding job assisting us in liquidating a piece of property we inherited. The property was in another state from the one we live in.

Terrell handled everything and kept us informed each step of the way. Never once did Terrell mis-lead us and he was always there with answers to our questions.

Terrell is a credit to himself, First National Acceptance Company and the banking industry.

Thank you Terrell,

Lance Malach

After 10 years in the rental business industry, my husband and I opted to sell off our properties. We sold two through land contracts and another through a traditional mortgage sale. Though the steady monthly income was reliable, we opted to sell our larger note to pay down debt and free up our monthly budget. After testing the waters with 5 different firms across the nation, we selected to use First National Acceptance Company. Our agent was Richard Nzokou. Richard provided the best information with the most clarity on the process of selling our note. The offer and closing value were very fair. Richard kept a close eye on our sale through the approval process and kept me informed every day. I highly recommend this company and encourage you to work with Richard.

We received 2 letters from FNAC offering to buy a mortgage we held on a house we sold. We usually throw solicitation mail away, but this was different, so we decided to call. We spoke with DeeAnn Wisely who was very helpful. We also confirmed her legitimacy through another source. There were a many hoops to go through, but after 3 months the transaction took place and all has really turned out for the best. Dana Cook was spectacular in the process!

My wife and I worked with Terrell Wade and were extremely pleased with the effort and follow thru.
We are 100% pleased. We wish we had more notes to sell.
We were asked to provide some info which we did and the process went as smooth as could be. I will recommend Terrell to all that i can

I worked with Grace Chang in liquidating a mortgage I held on property my late husband and I had owned. It was probably the easiest land related business deal I have ever been involved with. Grace was knowledgeable, informed and available. She was in contact with me and I never had a question she was unable to answer. I was amazed at how quickly the transaction happened; which was far quicker than estimated at the onset.
It is refreshing to do business with an organization that has such wonderful customer service and professional business associates. I would highly recommend First National and specifically Grace to everyone.

Rebecca was great to deal with, she returned all calls promptly and we closed on time without any issues. Great company to do business with!!!

John Bjorlie does a great job! Will definitely do business with him again!!!

My experience with first national was quick and they held to their original offer. Very satisfied.

Joe Stockhammer

At first we were sceptical for about a year, and thought we'd do a leap of faith trusting what First National Acceptance was telling and offerings for our property we had on a Land contract. We closed on the deal on March 13,2020 yes Friday the 13th, and as promised we received our check from them in our account that afternoon.
So with that said if this is something your thinking about may it's your Leap of faith
too.
Thank you Rebecca and the rest of your team.
Larry and Sharon

Thank you, John Bjorlie for making this happen, sometimes you think you are just stuck caring the note. But he made it happen, pretty simple, easy and stress free. Thanks again, for making my experience with FNAC a pleasurable one!

This was by far the easiest and most wonderful experience I have ever had. I have dealt with many institutions but, First National and Andrea Allen are far above the rest. I am grateful to have had everything done in such a manner that left nothing undone. Thank you so much for a job well done and I hope we have future dealings with one another. I would recommend you all to anyone!

I had never sold a mortgage note before and did not know what to expect. FNAC gave me a fair offer for my note and Mallory provided timely updates throughout the process. They delivered the funds just as promised. If I ever am considering selling a note again this is the first company I will contact.

DeeAnn Wiseley was a major contributing factor to my success with FNAC. Her perseverance, commitment to purpose and strong customer service mindset helped deliver a excellent outcome for me in a recent note sale. I highly recommend DeeAnn and FNAC when you have a note asset to sell. They are first class!

Charlie Beck

What a great experience selling a 3 year balloon note after 2 years.
DeeAnn Wiseley the mortgage analyist was spot on from first phone call.
Received the exact dollar amount initially quoted, communications were quick & clear and professional as well sociable. Closing proceeded locally and very smoothly. Highly recommend this company. This really will assist our small business ventures! Thanks So Much for the initial mailout FNAC !

I am pleased with the service given from First National. My contact, Terrel Wade, was very professional and helpful in working out the details and helping to me get the necessary information. I was hoping for more of a cash return on my note, but realize that they are in the business to make a profit.

Excellent company. Joe was easy to work with. Transaction went very smooth and I was given a very fair price on my note.
Highly recommended.

I worked with Will Eubanks with First National Acceptance. He was highly professional and very easy to work with. Every time we had a question, he was very responsive. I will be doing future business Will.

This is my 2nd transaction with John Webb and First National Acceptance. John made the experience as simple and hassle free as possible. He not only stayed in contact with me, I would say he went out of his way to keep in touch and walk me through the process. I would definitely use them again.

Working with April Jenks at First National Acceptance Co was a great experience. I was provided a fair quote for the sale of my mortgage, and April took me through the entire process from start to receipt of my sale proceeds surprisingly fast. I personally endorse April and the work she does

Wayne Kalish

Initially reached out to Adam to sell part of my note and wound up selling the whole note to First National. Adam and his team were very cordial and walked me through the entire process, all questions answered and a very fair price was given. Highly recommend First National,

Rebecca Perry handled the purchase of our note. She explained all facets of the transaction and executed everything quickly. Our offer was fair and the monies received at closing exactly as quoted - no surprises. I would highly recommend FNA and Rebecca to anyone thinking about selling a mortgage.

Beth Sanford, Loan Acquisitions Officer, handled the selling of my Real Estate note from the beginning till the end with expertise. With simple step by step explanations that were so simple to follow. Thanks Beth for the great help

Gerry Mendez

5 stars! John Cooper was so helpful and professional. He made the whole process very painless. Can t say enough about John s patience (we are very disorganized ) and thoroughness. We got a very fair amount for our property in a timely manner. Would highly recommend First National Acceptance Co. if you are considering selling a mortgage note. Thanks to John Cooper and FNAC!

We recently sold a note to First National Acceptance Company. James Bjorlie was more than professional and helpful in navigating through this process. He was always quick to respond to any emails or phone calls and made the transaction a smooth process. We would definitely do business with James again.

I found FNAC after working with a pool of local investors who jerked me around for weeks. Who knew a quick Google search was all I really needed to do? John Bjorlie walked me through the process and had an estimated approval for me that same afternoon. My note was a little complicated but FNAC still had my deal closed/ funded in 11 days. No BS with John, just a straight forward closing ahead of expectations. I will definitely call John if I need his service in the future.

Great experience! Thanks!

The overall all selling of my mortagage note to this company was a headache. It took way longer than promised , as well as I had to do most of the work . I think maybe offer better training .

I was EXTREMELY pleased wth my experience with First National Acceptance Company. I received my money in a very timely manner. April Jenks was very helpful....from returning my phone calls to expediting the paperwork to sending me my money.
I HIGHLY recommend First National Acceptance Company to anyone looking to sell mortgage.

We worked with Terrell Wade at First National Acceptance and he was a gentleman. Very professional. Never before had we sold a land contract and we were well pleased at the buyout amount and surprised at how quickly we received payment. I would highly recommend Terrell and First National to anyone considering selling.

Great experience. Dee Ann keep me informed thru the entire process. Closing was prompt.

I decided to sell a land contract I had, I worked with Terrell Wade. Things couldn't have went better, a very smooth transaction, he calmed the buyer of the home, had the money in my account within hours of getting the paperwork back to him

John Bjorlie recently helped my grandmother with the sale of the note on her house out of state. She was very happy with how hard he worked to get the sale completed quickly and how polite and kind he is as well as being so helpful. John Bjorlie is a great guy to work with, we would happily work with him again and are so very grateful for all his time and effort on my grandma's behalf. Thank you John!

FNAC sent us a letter offering to purchase our mortgage note. After we contacted them and other banks, they gave us the best offer. Process was smooth and we closed in about 30 days.