Don Valley North Toyota Scion

Don Valley North Toyota Scion Reviews

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4.3
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Marlon - Service Manager was very very helpful whe...

Marlon - Service Manager was very very helpful when we came in with our Toyoto Corolla 2014 issues with CVT. He listened to the problem wrote down all the points and guided us with getting a free rental and getting a quick expert mechanics opinion.
People like Marlon make things easy and takes all the build up stress due to car issues out of our hands. Good job.

Got my first new vehicle at this location over the...

Got my first new vehicle at this location over the weekend, where i will certainly come back for my future cars. I am extremely pleased by the friendly and quick services that Bowen and William provided. Thank you =)

I just bought at 2016 Rav4 Hybrid and couldn't be ...

I just bought at 2016 Rav4 Hybrid and couldn't be happier! Sam Francella helped me through every step and was extremely friendly, accommodating, and knowledgeable. Great service, super fast delivery of my car, and welcoming environment.

Overall a great place with many friendly and hospi...

Overall a great place with many friendly and hospitable staff. We received exemplary service from Raymond Lam! Very helpful, informative and friendly. Went far above our expectations to make sure everything went perfectly. Needless to say our family is extremely satisfied with our new RAV4 and would strongly recommend going to Don Valley North Toyota and especially Raymond Lam for anybody looking to buy a car.

WHY DON VALLEY NORTH TOYOTA??? WHY YOU GAVE ME SO ...

WHY DON VALLEY NORTH TOYOTA??? WHY YOU GAVE ME SO POOR SERVICE??? I BEEN " LOYAL " TO YOU FROM START AND ALL I GOT ARE YOUR SO POOR SERVICE ??? WHY ??? 1st) CHANGED TIRE FROM WINTER TO SUMMER TIRE- WHEN I GOT MY CAR, ALL 4 ALLOY RIMS ARE DIRTY AND DUSTY ,,, I DONT COMPLAIN... 2nd) CHANGED OIL LAST MONTH ( AUG 30 ) STANDARD PRECEDURE INCLUDES CHECK TIRE AIR PRESSURE, ETC.., TIRE AIR VALVE CAPS NOT PROPERLY THIGHTEN, END UP LOOSING MY TIRE AIR VALVE CAPS... DONT COMPLAIN... BUT THIS !!!! TELL ME! DO I DESERVED THIS FOR BEEING LOYAL TO YOU ??? MY CAR BATTERY WITH OUT COVER OR CAPS !!!

I had the best experience ever today! I had an eng...

I had the best experience ever today! I had an engine light on, Sergio (Advisor) and Craig (tech) replace the parts for me so quickly and professional! The service I received was beyond amazing! We need more staff like Sergio and Craig. Thank you very much for the incredible experience I received today! Highly recommended to friends and family!

I came in to get an oil change and to investigate ...

I came in to get an oil change and to investigate a loud noise that I was hearing when driving my Matrix. I made an appointment online and Nancy Koo replied an hour or so later and was very accommodating. I brought my car in and dealt with John Yearwood in the Service Department. He was awesome! Extremely friendly, helpful and knowledgable. He took the time to explain everything that was going to be done on my vehicle and then ensured that I had a courtesy shuttle ride home and a way to get back and pick up my car, as the shuttle stopped running at 5pm. John called later in the evening to let me know that my vehicle was ready to be picked up, and once again talked me through everything that was done (a rusty heat guard under the car was removed) and explained how this happens, why they removed it, etc. Thank you for your fantastic customer service John!

We purchased our lexus here and get it serviced he...

We purchased our lexus here and get it serviced here regularly.
The service department is good, big space, free food, very convenient location. I would give it 4-5 stars.

The sales experience was horrible tho. The first salesman we spoke with was rude and very pushy!
After 30 mins and a test drive, I actually told him I want to talk to another salesman instead! He wasn't happy but I don't care.

The 2nd guy I spoke with is better. Still pushy but at least not ill-mannered. We ended up putting a deposit on the car, was told it will be here in 4 weeks. 6 weeks later, still no car, ended up getting delivery after about 9 weeks.

Only reason I didn't go else where is because there wasn't much other choice nearby and I wanted to get the car where I would bring it in for servicing in the future, and this is by far the closest and most convenient location for me.

Overall, 4 stars for service, 1 stars for sales

I purchased a new Camry Hybrid from Arman Mazaheri...

I purchased a new Camry Hybrid from Arman Mazaheri. He was very knowledgeable and went through the whole process very clearly. I would highly recommend him to anyone looking to purchase a new or used vehicle.

I went for a test drive on one of Toyota's cars Mo...

I went for a test drive on one of Toyota's cars Monday, I was lucky enough to meet with such an amazing lady there, Her name is Trisha
She is a new sales representative, And all I can say is she did an amazing job !,
Very welcoming, Informative, Polite, Funny, And most important she spared no effort to find the best car for me, SUV, Sports, ... ( I'm a sporty guy btw! ) , She did all that in a very charming way, I felt like she's my family .
I know exactly what car I want now, I'll get it from there for sure.
I had an excellent experience with Don Valley North Toyota, Thanks to Trisha :)

It was a pleasure to work with Todd. He was extre...

It was a pleasure to work with Todd. He was extremely knowledgeable about the 2013 RAV4 that I purchased - was able to answer most questions without hesitation, and efficiently got the information for those few that he didn't have answers to. He was courteous, informative, knowledgeable and efficient; great with follow up as well. I would recommend that anyone looking to purchase a used vehicle from DVNT as to work with Todd.

This review is pertaining to Jalal and Steven T in...

This review is pertaining to Jalal and Steven T in the used car department.

Based on personal experience dealers are not always fond of after care and service for off brand vehicles. Purchased a used 2014 Q50s, had some minor attention to be fixed but Jalal and Steven T went above and beyond to rectify the situation.

Would recommend, this dealership whether you are buying a Toyota or even a off brand vehicle they clearly take dedication in their service.

Personally would recommend and consider as my top pick for my next vehicle purchase.

Thanks again.

One of the best experiences i ever had buying my n...

One of the best experiences i ever had buying my new 2018 tundra and dealing with Sam Francella(sales).Went out of his way many times for me.I definitely recommend this dealership and dealing with Sam for anyone looking for a new car or truck.He takes care of his customers.

We just have a great experience at DVN Toyota. Bou...

We just have a great experience at DVN Toyota. Bought used 2017 Camry walked out with full satisfaction. Sales Advisor Vijay and GM William great individuals. I also bought my new Venza in 2013 from them, that was my first time dealing with DVN, turn out to be a very good experience in 2013 too. Hands down DVN Toyota is THE place for right vehicle...Go for it!

I just had the most best experience. I dealt with ...

I just had the most best experience. I dealt with Anand Vyas and Vicci Lee. Anand fitting me into the perfect finance structure explaining the vehicle features and benefits. Then Vicci who even being extremely sick also followed up with everything from her personal phone at home was just a service that I found unbelievable. Even on their off days both individuals addressed my questions. Followed up and got me the vehicle within days of purchase. If you are in the market for a new or used vehicle you gotta go to these 2. As long as this young man is in the business he will have my business.

I picked up my FIRST car on Tuesday at this locati...

I picked up my FIRST car on Tuesday at this location and I couldn t be happier! The staff was so incredibly welcoming and informative! I highly recommend Shuja Rizvi if you're looking for a pre-owned vehicle, hes amazing!
It was great doing business with them, if you re looking for a reliable car this should most definitely be your first stop!!

Two thumbs up to Mr. Sam Francella, gave us a GREA...

Two thumbs up to Mr. Sam Francella, gave us a GREAT and QUALITY CUSTOMER SERVICE. Be proud Don Valley North Toyota that you have Sam, he is an amazing employee!!! Highly recommended consultant!!! Thank you...

I was there last week just for a test drive and di...

I was there last week just for a test drive and did not expect that I would end up getting my next vehicle. I've always been a loyal customer of Toyota for many years for one good reason: Excellent service!

Shout Out to Marcos Haitas and Vicci for helping me out last week. I am enjoying my new ride! You guys are awesome! Thank you!

I had a really good experience and excellent custo...

I had a really good experience and excellent customer service since I arrived to Don Valley North Toyota, the salesperson was awesome!! Her name is Jeanete Maalouf , she helped a lot in the whole process, and she was very decent, professional, friendly and Smiley person. If I could rate her I would give her 5 stars.
I am so happy with my new car; it was great experience because it was my first brand new car here in Canada. I felt very comfortable, thank you so much, you guys did an extraordinary job!
Hope I will enjoy the same experience during service.

Just picked up a New Toyota Venza yesterday at Don...

Just picked up a New Toyota Venza yesterday at Don Valley North Toyoya. Joe Brancato was our contact person and I can't say enough about the pleasant courteous and thoroughly professional assistance he provided. A wonderfull experience from a real professional. Thanks again Joe.

I have been with advisor Andrew Mudita ever since...

I have been with advisor Andrew Mudita ever since my vehicle was bought from Don Valley North Toyota.He is very good and pays cordial attention to my requirements.He treated me always well and the vehicle is well maintained with all periodic services.

I have been going to the dealership for some time ...

I have been going to the dealership for some time now. From the first visit I knew I would be a loyal customer. The sales team was courteous, friendly and knowledgeable. I always appreciate when I feel the staff are genuine and do their best to offer a pleasant experience. I have also had the pleasure of meeting some of their service team. I have always had great service during my routine maintenance visits. If you have never been to this dealership before, I would strongly suggest you give it a shot and see for yourself why everyone gives it great reviews.

I recently had bought a new vehicle from this loca...

I recently had bought a new vehicle from this location and Mr Lu who is one of their sales Rep helped me through all the process in buying. He was very helpful, knowledgeable, professional, caring to needs of client, polite, and wonderful man. He even went with me to pick my wife from bus station with new Toyota highlander. I like this location because its is big and has more rep working to assist to their client. I will defiantly refer this location and Mr Lu to my friends in the near future. Thank you Mr Lu and Don Valley North Toyota. I love my new Vehicle.

I had a great experience working with Mohamad El-A...

I had a great experience working with Mohamad El-Asmar as my sales consultant. I wasn't sure what direction I wanted to go in when I arrived, but he was a good listener and wasn't pushy. He answered all my questions and asked me helpful ones in return. I decided to lease a 2017 Rav4 Hybrid and I will definitely go back to him in the future. I recommend him to anyone else looking to buy or lease (especially if you are not sure what you want to do or what you are looking for).

This dealership is a joke. The work is never done ...

This dealership is a joke. The work is never done on time, they cant even reset their own manufacturer's computers, and the staff there are all clueless.

The receptionist doesn't even try to pretend she is in a customer service industry, while the management there impose forced overtime on mechanical staff. Even with forced overtime they still cant get vehicles back on time which is the sad part. The most brutal part is out of the Weiss dealerships, this one is probably the worst. Other Weiss owned dealerships have been great but they still try to overcharge you for the work they do. I've literally seen their staff tell a customer that "oh too bad you missed the courtesy shuttle so you cant get a ride anywhere." When it's their own staff that sent him to a bunch of different desks and other associates that caused him to be late. Of course God forbid they try to call their customer, that would be customer service.

Some of the negative google reviews posted here ar...

Some of the negative google reviews posted here are absurdly, entirely contrary to my experiences, and hence has now spurred my own review. I have been a customer of this dealer's service department throughout the past 12 years, and will be an UNWAVERING customer going forward. I HIGHLY HIGHLY recommend it. I have always submitted internal Toyota surveys of my experiences, but seeing a google review accusation of high pricing or unnecessary fix etc. is just too extreme of a contrast to my 12 years of direct experience to not contribute my own. The Service Manager at this location has ALWAYS treated me extremely fairly and honestly, with full explanations of options and recommendations, and he has exercised substantial effort to SAVE me money and ensure my relationship is valued. Literally, this Service Manager is one of the main reasons why I stay with the Toyota brand and I recently purchased a new Highlander (from this same dealership) to replace my Sienna simply because I trust him and the brand. I doubt my 12 years of positive experiences can be deemed a fluke. And yes, I price-shopped repairs in the first several years of this relationship, and in every instance the quote was competitive. The reality of some of these negative google reviews might be personality-communication style misunderstanding because in terms of actual professionalism and actual dollars this Service Department has been doing an absolutely fantastic job for me for the past 12 years, and I am extremely confident it will be the same ahead.

One of the most Amazing customer service experienc...

One of the most Amazing customer service experience that I have had. I went there looking for a specific model of Mazda 3 2017. From the moment I reached the place for the first time and till this moment the experience has been amazing.. Anand, who was the sales consultant explained us about the car and took us for the test drive . He was very well versed in the information that he provided us and was and is a thorough professional. He made the process of getting my first car in Canada very smooth and delivered the car in less than 48hrs. Jaison Joseph who helped us with the financing part was also really helpful and gave us a very better interest rate than we thought. All in all, a very great experience which is a very long lasting one.

Bought a Lexus from Don Valley North 6 years ago, ...

Bought a Lexus from Don Valley North 6 years ago, and been service there, no complain. So I get a Toyota here last year, and been service here, no complain. Very good customer service and well located dealership.

recently leased a brand new Toyota Rav 4 2019 and ...

recently leased a brand new Toyota Rav 4 2019 and the sales representative, Navid Noruzi, helped me and my family a lot. We were treated with respect and he answered all of the questions we had in our minds. 100% recomended.

Amazing service. Navid (sales advisor) helped me p...

Amazing service. Navid (sales advisor) helped me pick a car with exactly all the right things I was looking for. He was very thorough and helpful explaining all the differences and key features for the different models. We finally settled on the Toyota Corolla se at an affordable price! Would definitely recommend going to this dealership if you're looking to buy a new car

Mason Nazari was our Sales representative and he w...

Mason Nazari was our Sales representative and he was great from the beginning, providing us with options and working with us on an optimum price point. Mason is thorough in his follow-up and has gone above and beyond to make sure that we got everything lined up before and during our pickup of the vehicle and we got a 2018 Rav4 and it s working perfectly.

As a newcomer to Canada and getting a car approved...

As a newcomer to Canada and getting a car approved for finance is a difficult job to pull. But DVN Toyota has made it easy n simple. All thanks to Mr Hameed for making my life so easy with such simple terms. Recommend anyone looking for a reliable vehicle to get your life started in Toronto ON must visit DVN Toyota and contact Mr Hameed for your dream vehicle.

I had an amazing experience at Don valley Toyota a...

I had an amazing experience at Don valley Toyota and all thanks to Mr. Amin Keshavjee. I remember going multiple times to ask questions and he was very polite, kind and made me feel at ease while waiting. Thank you.

We purchased a 2016 Honda CR-V AWD 5DR Tour with a...

We purchased a 2016 Honda CR-V AWD 5DR Tour with a very helpful and professional sales named Jalal.
Jalal provided us 100% his service to me and to my husband with all the needs!
We bought the Honda CR-V on a Monday and the next day we went to get the car.
We are so happy with the purchase.
We highly recommend Don Valley North Toyota and Jalal to help anyone with their needs.
Again, thank you so much Jalal and we hope to see you again!

S&L Medeiros

We had such a great experience with Pejman and Don...

We had such a great experience with Pejman and Don Valley North Toyota. Pejman was an absolute delight to work with. Knowledgeable, helpful, available - exactly what you want from a car sales representative! I highly recommend him. We would 100% recommend people use Don Valley North Toyota for their next purchase!

We are very pleased with the friendly service Don ...

We are very pleased with the friendly service Don Valley North Toyota has provided us. Especially Ethan Ye who has been very friendly and had made purchasing a new vehicle very easy. I have recommended this dealer and Ethan Ye to 2 of my other friends and they also bought new vehicles from him. They are also very happy and pleased. I have been to many Toyota dealers for quotations and Don Valley has given me the best price with many free accessories for my Venza 14 and Camry 15. Thank you to Ethan Ye, Echo Peng, Willam Chan and Charles Grant.

I purchased my first car here and my spouse has be...

I purchased my first car here and my spouse has been bringing it for service with Brandon L. since then. More recently we needed to replace this car and was helped by Alan H. Alan was kind, patient, knowledgeable, and understood what we were looking for right away. We will certainly continue to return here both for service, and for the next car we purchase. Thank you!

The worst dealer to buy a used car from! We purcha...

The worst dealer to buy a used car from! We purchased a used car here in 2014 and had the best experience ever. We recently went back looking for another used vehicle hoping to get the same experience but this time a total disaster. First, no one even said hello to us for at least 30 mins or so being in the dealership. There were a lot of staff there that could have helped us but they were all busy standing around the front desk joking and laughing. All we could hear was laughter and foul language being used. Maybe they were laughing at us, who knows.
Second, the Salesperson we were introduced to was not knowledgeable and dressed very poorly. I can't even remember his name as his English was very bad. However, he was very friendly so I'll give him that. He kept showing us vehicles that we had no interest in. Every vehicle he showed us, he would ask "if I could give you thousands off, will you buy it"?....lol.
Third, not only were all vehicles over priced but vehicles shown to us were disasters! They all had damages, dirty and smelt very bad. We were not only shown one vehicle like this but 3. Seeing vehicles in such conditions, we would not even purchase from them if they had given us $10,000 off. Other than looking for a new vehicle, we also had a vehicle to trade in to which was another joke. Not only did it take them over an hour to evaluate our car but they gave us $3000 less then what we had on paper offered by another dealer already. Salesperson kept saying, the other dealer is lying to us....lol...but we had it on paper.
Finally, after waisting 2 hours at this dealership we decided to leave. Prior to leaving, we were introduced to some young caucasian gentlemen who supposedly was the manager. I believe his name was Jason. He too was dressed very poorly and had an arrogance to him that was not very pleasant to deal with. This is what you call a manager? Anyhow, we went to another Toyota dealership that day and ended up purchasing a great used vehicle and we did get $3000 more for our old car. Don't waste your time with this dealership!....worst car shopping experience ever!

Don Valley North Toyota is very good and reputable...

Don Valley North Toyota is very good and reputable store, they treat customer honest and well spend cost of the product. Hammed Channel is excellent sales rep.he is very helpful and offer an option what are selections is better for me.

Recently purchased a car from here. The sales pers...

Recently purchased a car from here. The sales person who I worked with was Mona and she was great. She worked with me to get the best price for my car and took the time to go over all of its features.
Thank you for everything Mona!

Sales was great but you are soon forgotten after s...

Sales was great but you are soon forgotten after sales papers are signed but that is probably the same at most dealerships. I bought my car in August from here and you would think that they would give a deal on winter tires...Nope... I will be taking my business elsewhere.

My daughter and I brought my 2017 Toyota Sienna to...

My daughter and I brought my 2017 Toyota Sienna today to check my engine light on. The service advisor Sergio and Guest Service Manager Billy Tse was very efficient and helpful. They checked my car right away and it literally took them 5 mins to figure out what was wrong. Thank you Don Valley North for such a great experience.

I was recently bought a vehicle here, they offer a...

I was recently bought a vehicle here, they offer a wide range of Toyota vehicles, sales reps are knowledgeable and friendly and work hard to get you a good deal. My only complaint is that they did not buff out all of the scratches on the our used vehicle.

Just purchased.... would like to thank all the sta...

Just purchased.... would like to thank all the staffs .... Special thanks to Hameed Chennan and Nathalie Goodfield that with affiance and their professional experience help made my dream car happen!!! Thank you so much Toyota team!!!

Beautiful 2021 RAV4 Hybrid XSE - sporty luxury wit...

Beautiful 2021 RAV4 Hybrid XSE - sporty luxury with all the bells and whistles at a very competitive price point. Very happy with our choice and with Arman, Milan and especially Charles at DVNT. We will definitely be back - but hopefully not for many, many years as we enjoy our new RAV4

Went to get my car done for free recall service. T...

Went to get my car done for free recall service. They finished faster than the anticipated time. And with Covid, they asked me to remove my items personally so they didnt touch it. Like that. Reggie did a great dog of keeping me in the loop throught the process. And i got a free car wash included.

Good Morning Jeanete Maalouf,

Good Morning Jeanete Maalouf,

We like to express our sincere thanks for the great service that you provided. You were very efficient , prompt and came in to work to accommodate on your day off.

Great service, keep up the good work .

This is our 3rd Toyota SUV, love the RAV4 Limited , Rav 4 and highlander.

thank you again, Baljit and Sarjit Dhinsa

Thomas was absolutely wonderful. He respected our...

Thomas was absolutely wonderful. He respected our budget and helped us find a car that would work for us. He also listened to what our needs were and did not try to change our minds about them and this is critically important! Thomas spent so much time with us and even stayed beyond close, just to make sure we had all the information we needed. I can't say enough about Thomas' customer relationship skills and his knowledge of the cars he sells. I would absolutely buy a car from Thomas and Toyota again!

I had a great experience in buying Toyota car from...

I had a great experience in buying Toyota car from My Mason Nazari. He is a very patient person, who listens carefully the customers requirements and makes sure he is able to satisfy the customer with their requirements. He is also very knowledgeable about is job and recommends best deal for the customer. Wish you all the best Mason,in your future endeavours.

So disappointed in the service department.

So disappointed in the service department.
Called and made an appointment to have the oil changed and tires swapped out, drove all the way from ajax (60km) to do so before a trip only to be told that they cant do it as only the apprentice mechanics are left and all techs have gone home. First off it doesnt take a tech to swap the tires, they are on rims already and the tpms doesnt need to be reprogrammed. Second you cant have apprentices working without a licenced mechanic so its a flat out lie to say they all left, especially when i can see them in all 3 bays still working changing out tires on cars that werent even on the rims. To top it all off they were supposed to wash the can and didnt, nor did they use a seat or floor cover as my mats are stained now.

Always a pleasure doing business with DVNT. Specia...

Always a pleasure doing business with DVNT. Special thanks to Shuja Rizvi who is my go to salesman whenever I am looking for a toyota vehicle. Enjoying my fourth purchase and it wont be my last. Cheers! Keep up the great service Shuja!

When we came to Don Valley North Toyota on Saturda...

When we came to Don Valley North Toyota on Saturday we were not expecting to make a purchase. There was a Red Tag promotion that weekend and we were curious to see what was there. We were introduced to Elley a salesperson who was very friendly and helpful. She answered all our questions with regards to the vehicle we were interested in, which was a 2018 RAV4. During the test drive I was impressed with the power and agility of the RAV4. The spacious room in the rear when the backseats are reclined was very impressive, my wife stated that it was so roomy that you could put a refrigerator inside. Elley pointed out the features of the vehicle like the ECO and SPORT mode buttons, the hands free features of Blue Tooth and the numerous steering wheel button controls. But more importantly I was impressed with the Toyota Safety Sense features. She gave us a thorough explanation of how it works. Toyota put a lot of effort in making this an extremely safe car to drive. It was then when I was convinced that this is the vehicle for my family.

I just bought a 2016 Rav4 and let me say this plac...

I just bought a 2016 Rav4 and let me say this place is legit and my salesman, Marco Haitas, is a straight professional. I was very impressed with his knowledge, his helpfulness, and just how smooth he made this whole process. Any question, he had answers. Any confusion, he makes things clear.

I know who I'm going to when it's time to get another car.

Driving from Kitchener to purchase a used truck wa...

Driving from Kitchener to purchase a used truck was worth the time to meet some nice new people who took time and interest in my need for a new ride. There assistance to do a live auction to sell my trade in truck was a new experience and sure worked well. Jalal was great to deal with as well as Jason. Truck was clean from top to bottom which made it look like a new ride. Just down the Road !

I came in to trade in my 2012 Tuscon. Anand was my...

I came in to trade in my 2012 Tuscon. Anand was my right hand man when it came to car shopping. he had my back and he was absolutely amazing. Very personable and made me feel like family.

I will be recommending Anand to everyone I know!

Great dealership. Friendly salesmen who greeted me...

Great dealership. Friendly salesmen who greeted me well and answered all my questions. Definitely a great place to check out. Stanley Su was also an amazing salesman who is friendly and helpful. He really knows what he's doing.

I took my car in for servicing the other day and t...

I took my car in for servicing the other day and they did a great job. I also went to pick up my car after closing time and a staff by the name of Billy helped me out. I had so many questions as to what they did to my car when it comes to servicing my car and lots of other questions relating to adding modifications to my car and if it will affect my warranty of anything. Billy was done work and still managed to stay back and help me and answer all my questions. He was very genuine and so kind to help me even though he was done work. He stayed back an extra 40 min. He answered all the questions I needed and was great help. I will be contacting him going forward for anything related to my car. HE IS THE MAN. He is someone I can trust. I know there are a lot of Billys out there but to be specific his name is Billy Tse. Ask for him. You'll thank me later. Amazing guy

Alan Hui he is great sales person always guided me...

Alan Hui he is great sales person always guided me towards my best interest, was extremely patient with our decision making, It was a pleasure to deal with him. His advise is very valuable and Alan was always going above and beyond to accommodate us and gave us a great choice with comparative analysis. Will deal with him again for sure.

Alan Hui He is an excellent salesperson who always guides me in my best interests, is very patient with our decisions and is happy to deal with him. His advice is very valuable, Allan always transcends himself to suit us, and provides us with an excellent choice through comparative analysis.

Purchased a new vehicle from this dealership. Log...

Purchased a new vehicle from this dealership. Logan Yuan assisted me with the purchase. Logan was very professional/attentive/straightforward and made my purchasing experience a breeze. I purchased some additional add-ons to my vehicle that I wanted to install before delivery and Logan was on top of it coordinating with parts and service to make sure everything was completed before the delivery date. Logan even texted me pictures before my delivery date. Any questions I had, Logan was prompt in responding to. (I received all of this service even after I already put a deposit on the vehicle and signed a bill of sale). If you are in the market for a Toyota, please ask for Logan.

I received exception service from Shuja Rizvi! He ...

I received exception service from Shuja Rizvi! He made buying my used Toyota Matrix a straightforward, no pressure transaction. He heard what I wanted, really listened to me and was easy to talk to. Reasonable and very fair with the price that I offered. Never trying to get me to buy something I wasn't interested in. Shuja was friendly, patient and very knowledgeable. He is honest, sincere and I trusted him through the whole process. Everyone in the dealership were friendly, helpful and a pleasure to work with. I especially appreciate the efforts Shuja went to helping me with this purchase as it is always stressful buying a car. I look forward to sending my friends and family to this dealership with a very high personal recommendation.

After being on the waiting list for the 2021 RAV4 ...

After being on the waiting list for the 2021 RAV4 Prime since June last year, I finally purchased a 2021 Rav4 Prime at DVNT, traded-in my 2010 Prius this week. Fantastic car and the whole purchase experience at DVNT is not as bad as I have anticipated, comparing with my previous two car purchases (at two different Toyota dealers). Customer service here is superb. Mona and Kenny are both fantastic...professional and knowledgeable. Highly recommend! I plan to bring the car in for future services. Let's hope the service department is just as good.

Don Valley North Toyota Scion

Don Valley North Toyota Scion

4.3