C

Chris K

3 years ago

We purchased our lexus here and get it serviced he...

We purchased our lexus here and get it serviced here regularly.
The service department is good, big space, free food, very convenient location. I would give it 4-5 stars.

The sales experience was horrible tho. The first salesman we spoke with was rude and very pushy!
After 30 mins and a test drive, I actually told him I want to talk to another salesman instead! He wasn't happy but I don't care.

The 2nd guy I spoke with is better. Still pushy but at least not ill-mannered. We ended up putting a deposit on the car, was told it will be here in 4 weeks. 6 weeks later, still no car, ended up getting delivery after about 9 weeks.

Only reason I didn't go else where is because there wasn't much other choice nearby and I wanted to get the car where I would bring it in for servicing in the future, and this is by far the closest and most convenient location for me.

Overall, 4 stars for service, 1 stars for sales

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