Dave Sinclair Buick GMC Reviews

I had a fantastic experience at Dave Sinclair Buick. My salesman's name was DeeJay and he was amazing. Very patient and kind and just a generally nice guy. He was also very knowledgeable about the car I was purchasing and even stayed late to show me some of the features before I drove away. Everyone at Dave Sinclair Buick was great and the owner and manager introduced themselves to us right away. You can bet that I'll buy my next car at Dave Sinclair Buick, and I will recommend this dealership and DeeJay to all my friends!

Tyler McVey and the finance guy were both very nice and easy to talk to. By far the best experience we've ever had at a dealership.

Corby is the man. Even got my windows cleaned for me. Excellent.

This dealership goes above and beyond to make sure you feel like a valued customer rather than another number. The service technicians are friendly and knowledgeable, the sales team listens to what you re looking for and cares about your business, and the amenities are clean and well-taken care of.

At my most recent visit for regular service, Mr. Sinclair himself came into the waiting area to introduce himself and make sure everyone was satisfied and comfortable.

I am very satisfied with my experience thus far.

The whole experience was great. My salesman Oliver was great at listening to what I wanted and finding me that car, had a small issue with the car and they have no problem taking care of it. This is my second purchase from Dave Sinclair and it was great.

This Yukon Denali is the third GMC vehicle I have purchased from Dave Sinclair GMC in about 6 years utilizing Nicole Horr as my sales person. Each time has been outstanding and I have left the dealership very happy and satisfied! I recommend your dealership and Nicole to anyone looking for a vehicle! We live over 4 hours away and gladly travel to get to your dealership.

Great staff, from Todd our salesmen, to the finance staff and service department. Everybody was friendly, never felt pressured. Great people!

Great experience working with Tony and Dan on my GMC Sierra 1500 purchase. Love my truck, great deal and I'll be back!

What a wonderful experience! Thanks to Rob and the entire team for all the help in getting me into a new truck!

Adam Ebling was an absolute gem to work with. He was a true representation of what customer service should be. A company's culture definitely comes from the top, so kudos to Andy, Steve, and Tony on their superb service department. Thank you for getting my truck fixed quickly and conveniently.

They were very nice to work with! Very friendly and fun service. Car shopping is always nerve wrecking for me, however, they made it very simple and stress free. I highly recommend!

The service department got me in and took care of my vehicle and they made sure everything was all good thank you

Great place if you're interested buying a vehicle are have work done on your vehicle

James is always amazing; great service advisor to work with. Service technician found a leak I was unaware of and got it all taken care of under warranty. Won t take my Buick anywhere else.

Great Service. Very Polite. I worked with Deejay B. He was extremely nice and caring. Super down to earth. Fast and easy, painless process. I would definitely recommend these guys.

As always the team at Dave Sinclair was wonderful!!

The service advisor was friendly as well as helpful. Making it a positive experience.

Super nice people. They were very accommodating as we had a very unique situation.

Purchased a 2014 camry. Deejay was our salesman and was fantastic all the way. He was never pushy and let us test drive what we wanted. My father talked to Dan Sinclair through the phone and wasnt happy. (He was rude) All in all this is a good dealership and I'm super happy with the price I got my car.

Mark Brauninger was absolutely wonderful to work with on the purchase of our Hummer H3. Thank you, Mark.

Dave Sinclair Buick GMC has been really good to us and we will continue our vehicle purchases with this excellent team!

originally i was going to wait for my vehicle, however the service tech found that my lower ball joints needed to be replace and I needed a new windshield for my state inspection.
Justin my Service Rep,went over everything with me and I drove a rental while the repairs were made. Justin did a great job working with my warranty and the pricing on the windshield. Thank You

I took a part into Dave Sinclair's body shop to have painted. Kayla was great and exceeded all expectations. The part looks great and she got it back to me in a short time period. I will always recommend them for body work and they now have a lifetime customer. Thanks again

Oliver really took care of me!!! I fell in love with a car and didn t want to leave without it. He crunched the numbers and eventually we were able to make a deal!!!! He was very professional and tuned in to exactly what I wanted. The experience was great and I will buy from here again.

My 2013 Terrain only has 73,000 miles on it. It has an issue that a lot of other Terrain owners have, which is sludge in oil causes motor failure. It went through an excessive amount of oil and I took care of that vehicle. I paid close to $3000 for an extended warranty, but the engine repair was not covered. The engine completely went out when I was 15 miles from home with two young children in the car and it was 10 degrees. The engine repair, was going to be over $4500. The employee at the dealer gave me $6000 for the vehicle, but I still owe $1000 to Dobbs auto repair, $270. for towing the vehicle and sales tax of $2300 for a new car I had to purchase. My son asked me to buy my Terrain st this particular dealer because he s a police officer and Dave Sinclair is a police family apparently, and also because his wife works at GM. I m extremely disappointed in not only the Terrain, but in the lack of concern and nonchalant attitude about my warrenty not covering anything. The Terrain has had problems from the start. They kept my car 4 days, when it was only 2 years old, because the water pump went out already. The sludge in oil is a known engine problem with some vin numbers, but not mine. Why? I m very disappointed with my GMC experience. I bought a Toyota this time, because I had to have a vehicle. hopefully it will last and not have the problems that the Terrain had.

I have never had a bad customer service experience at Dave Sinclair. From the minute I arrive, I am focused on! That was definitely my experience with Chris Collins. He was so friendly and efficient. My car was done quickly and was washed and cleaned. Your waiting area is clean and comfortable. I always schedule for as early as possible in the day so the donuts are most welcome. And to have Daniel Sinclair walking through the waiting area and handing out his card to a great way to emphasize how committed this dealership is to customer satisfaction Kudos to all!

My husband and I recently traveled from Detroit, Michigan to purchase a 2019 GMC Terrain. We had Tony Sargent as our salesperson. Everything went smoothly. Tony was extremely helpful. While we were driving home with our new Terrain, the engine light came on, and the Terrain wouldn't drive over 70 mph. We kept driving back home and we took it to a dealership near us. Tim Hagerty kept in touch with us and the dealership our Terrain was at. Tim made the whole headache of experience a lot easier. Tim and Dave Sinclair made the decision to allow us to exchange out our Terrain with a brand new one. Tim had someone meet us in Indiana to exchange and I am now happily driving another brand new Terrain. We will definitely make the trip back to St Louis in the future!

Everyone was very helpful, but it took 5 hours to complete the transaction. They were under staffed due to covid 19, so the process was painstakingly slow. Two days later, the salesman took time to go over all my questions about the technology and electronics. He was very helpful and offered to answer and further questions that might come up.

My salesman Rob and finical contact JP were great. They explained every step of the process answered our questions and resolved our concerns

All of the service people were great! Very nice, informative and car was done in a very reasonable amount of time. I am VERY satisfied.

professional and fast. They are honest and easy to deal with and they care about getting it right!

Learned a new lesson. Don't buy a car in the rain. the exterior had several scratches, and a spot that the clear coat was not in good shape

I absolutely loved the whole experience at the dealership! The dealer Mark Braugner that helped me buy my car not only found me a perfect match but he spent MONTHS helping me. Thanks to his patients and attention to detail I found my perfect car! Not only did he help with that but my car needed work done he made sure my car got to the dealership and he was extremely considerate of the car he brought me to drive. I highly recommend Dave Sinclair because everyone from the garage workers to the financial services to the dealer themselves Andre super nice and make sure you get what you need and go above and beyond the call of duty!

Todd Cohen is absolutely the best sales person I have ever dealt with. I went to Todd, told him what I wanted, what my price range was, and he made it happen. His knowledge in sales, financing, and being a people person made my experience in buying a new car the easiest ever.

Got great services and will be back for other fixes.

Great experience. Needed a car and knew what I wanted to spend. No high pressure sales from Bob or the finance department to upgrade to a more expensive model or to add extras. I left with what I showed up to get. Would recommend Bob Isenmann and Dave Sinclair if you are looking for a new vehicle

My service writer Rachel greeted me process my recall work and recommended a battery change since the car was 5 years old. I asked for the battery to be installed and the entire job was done two hour before original estimate of 3 hours. thank you for excellent service and thank you Rachel for professional and customer based recommendations

I was especially pleased with my mechanic, Eric. I know he's not really "my" mechanic, but he made me feel that he was. He explained, in layperson's terms, every detail of the service process. I felt confident that customer satisfactory was a top priority. Most importantly, I am satisfied with the quality of the work and with the timely manner in which it was completed.

My overall experience was very good. Everyone on the team from the shuttle service, check in rep and maintenance treated me with great professionalism.

Great service, even washed my truck while it was in for an oil change!

Raphael Price handled my purchase and it was a breeze. Most of the details were handled by phone or online. When I arrived to pick up the vehicle, Raphael showed me all the features of the car and the differences between the new vehicle and my previous Buick. When it came time to sign the papers, Dave H. Had everything ready so it was a simple process. I am very happy with the new vehicle and the service I received.

Worth the four hour drive from Chicago. Could not find a better deal! The listed online price is the price I paid. Best car buying experience! Make sure you ask for Chris Marsek!

My salesman, Greg, was top notch and a straight shooter. I inquired through the online chat and my information was provided to Greg. He called me later that day to talk specifics. The next day, I was at the dealership test driving the two vehicles I was interested in. The pricing and payments were sent to me earlier that day and were true and correct even when I arrived on the lot. There was no funny pricing games to just get me in the door. I appreciated that. They had a wonderful selection and the best prices in the area. The next day we completed the deal and off I went in my beautiful new truck. I also want to recognize the sales manager, Drew. There was a small issue with the employee pricing authorization and as soon as it happened, Drew was there step by step to make sure things went smooth. Drew and Greg have earned a long term customer. By the time I left the lot, I felt like they had been lifetime childhood friends even though I had only ever interacted with them during this transaction...that is just their personality and style.

I had a remarkably pleasant overall experience buying a new car from Todd at Dave Sinclair. I really felt like I was treated like family. Their pricing was transparent and Todd was very knowledgable about the car's features. They took all the stress out of the car shopping experience. I felt appreciated and respected, which was quite different from other dealerships in town. They used text communication, but were also willing to answer questions over the phone. Financing was typical, took a while and they were very thorough about their warranty options, but again they were friendly and willing to let us choose what we wanted without a lot of pressure. I would definitely recommend purchasing a car from this dealership. Todd was extremely responsive and made sure I got the exact car I wanted.

Friendly, helpful, and Mr Sinclair always is there to greet customers

Andrew was professional and not pushy. All the staff were welcoming and friendly. Smooth transaction from an experienced staff.

My experiences with Dave Sinclair's Buick dealership have consistently, over 14 years, been nothing but perfect. The sales staff is truly remarkable in their depth of knowledge and the outstanding effort they put forth to satisfy their customers. Still further, the service department is nothing short of truly fantastic, providing solid service with virtually no wait time and no obnoxious gimmicks. Their impressive commitment to building good relationships with their customers is what has brought me back and is why I continue to recommend them to my friends. Thanks Fred, and everybody else, for helping me get my new Enclave!!!

I would pay extra if they didn't try to oversell when I go get maintenance.

I always use Dave Sinclair Buick-GMC when it comes to my service needs. I lease a Buick Regal and wouldn't trust anyone else with its maintenance and upkeep. My Service Advisor, Bobby Belleville, was efficient and attentive. The entire process was painless and easy, which I greatly appreciate!

Very nice dealership to do business at. Enjoyed my time working there.

Pleasant experience with 0 pressure. Dan was super friendly and extremely helpful with our situation. We had a hiccup in the financing but Dave Sinclair III went above and beyond to get our deal complete and right on budget. A superb experience overall. Will go back in a heartbeat!

Far and away, the BEST customer care I have received in a long time. The Body Shop team restored my GMC Sierra to perfection! They are the most friendly, professional group of people you could ever want to take care of your vehicle. I will not hesitate to refer them to family and friends. And, from now on, they'll have my truck's service work business too! Somewhere from up above, Dave Sinclair is looking down on these people and smiling proudly.

Top notch vehicles at unbeatable prices. The entire sales force will treat you like family! The last three vehicles I purchased, have been here because they're the best!

You should never leave anything in the car because I lost a headphone and left the coolant champ in the car and now I can't find it. I searched everywhere and could not find them. This happened to me on 3/17/2021

I helped a friend by dropping his car off for him . He needed some recall work done. Eric helped me. He was very pleasant and very friendly. He explained everything that was being done & when the car would be finished. And to my SURPRISE, it was done when he said it was going to be !!! The place was very clean and everyone was very friendly. I would definitely recommend this place to anyone that needed to have their vehicles repaired. A job WELL DONE !!! THANK YOU !!

The entire time at Dave Sinclair Buick GMC is fantastic. Everything from the sale to the financing went so smoothly. Tony Jr was extremely knowledgeable and took the time to explain everything little thing about the truck and was available after the sale to answer my follow up questions. Dan and Dave were both so helpful working through the details of the financing and paperwork. I will recommend the team at Dave Sinclair Buick GMC to anyone looking for a new or used car and I m already looking forward to the next chance I get to work with them.

They're service department is top notch they always treat me great and repair my vehicle with the best automotive technicians. They're great to do business with.

Very professional dealership with beautiful inventory! Thank you for a great experience.

Couldn't have had a better experience buying a new car! Tony Godfrey Jr. was knowledgeable and took the time to show me multiple vehicles I was interested in. The finance part was just as good with J.P. Detwiler who went over all of our options in detail and listened to our concerns. So happy to see our brand new terrain parked in the garage and know we got a great deal.

I had a problem with my Chevy I purchased from Dave Sinclair. (Problem was no fault of the dealer) I contacted my salesman Rob, and quickly had a plan for me. With my warranty my car was towed, problem addressed, and I was back on the road in 24 hours. The service manager Jerry was great. He kept me updated with every step they did. Thanks for all your help guys!

Very professional, no haggle experience. They went out of their way to find the best deal for me.

Quick, knowledgeable service from the sales rep, Brian Body. Very straightforward buying process with no haggling! Finance department could've been more prompt but I understand they were under-staffed and busier than expected. Do your research beforehand; friendly folks, searched around to get the best rate for my loan (I also checked), but aren't above pitching some unnecessary add-ons, like gap insurance.

My dealer Ian did a good job of explaining things, not pushing to make a sale

These guys have aggressive pricing for drama-free haggling. They were incredibly real with me, and I recommend them. After shopping for nine months, and being in and out of numerous dealers, I was very impressed with this dealership.

Great place to purchase a car!I've never dealt with a more patient and professional salesman .....Props to you Jeff Bowen! You are truly the best! I would send Anyone your way! Also,a thanks to Colin Akos in finance for his extreme patience and professionality!

Bob remained very patient, as I was incredibly indecisive.. He was very honest, understanding, and a great listener. You tell him what you want, he ll find it for you for the best price he can offer you. Bob is awesome; I referred all friends and family to him!

Excellent experience with no problems at all, service was spot on and in the time frame that was quoted to me. The service advisor that helped me (Stacy Price) was very nice, personable and knowledgeable. I will definitely recommend both Stacy and Dave Sinclair's services to my friends and family.

I had a multifaceted issue with additional coverage on one of my leases, and Steve Kohensky truly went above and beyond to make sure that we were taken care of. It was a frustrating situation; however, Steve's demonstration of leadership, patience, and care for the customer is the reason I will continue to be a long-term customer of the dealership.

I bought a used 2012 Ford Expedition. Nice, clean vehicle. Only had it 3 days and check engine light came on. Took it back to be checked out. Their motto, "if it aint right, well make it right", is a joke. Maybe i should contact the BBB and a lemon law lawyer.

Kelli in the body shop was very helpful. Go see her

Mike in sales and all involved did everything they could to get us in our new vehicle. Recommend anyone wanting a new ford to go to Dave Sinclair

Love the car, hated the service

Found this 13' Camaro listed on their website, wasn't even ready to be driven. Met with Deejay to look at the car, and go over trade-in/financing.

The service from Deejay made me feel unimportant and low. I got the impression he thought I was too trashy to get the car, and he didn't care if I ever bought a car from them.

Was there nearly two hours the first time, and they jacked the financing up. I had a pre-approval, but that didn't stop them from running my credit through nearly ten banks, not a single one of them was the bank I wanted to finance the car with. They also made me a pay a $500 deposit that day.

When the car was ready, several days after going to Dave Sinclair the first time, drove the car, fell in love, and decided to go ahead with the purchase. Even though everything was all setup and ready to go from a few days before, they managed to still eat up nearly an additional two hours of my time.

The internet is a powerful tool, and really helps you find the car you really want, but beware of these guys. Worst car buying experience of my life. I absolutely love my new car, but I will avoid returning to Dave Sinclair at all costs.

Never had a bad experience always friendly and helpful I have two vehicles service there 2011 and 2019 I will always recommend this dealership

Purchased a 2016 Chevrolet Tahoe, which contained all the instruments that we were looking for in a clean used vehicle. Salesman Andrew Godfrey was an excellent person to work with, he was very professional and knowledgeable about the vehicle, and made the financing very easy, I recommend Dave Sinclair GMC Buick highly to purchase a new are used vehicle.

Todd Cohen was very professional, thorough, and informative. He went above and beyond keeping us in the loop as to what was happening during the process. Kudos to Todd!

I previously posted a negative review, the rationale behind which I maintain was valid (a rather messy, disjointed service experience); however, Mike Sinclair happily discussed the matter with me and apologized. In turn, I'm happy to revise the review to reflect the service I've since received.

I went into Dave Sinclair GMC/Buick to look at both the GMC Terrain & the Buick Encore. I purchased the 2013 Buick Encore. I knew the exact colors and features that I wanted on the car but, at the time, there wasn't one on the lot. My salesman, Eric Enright, worked very diligently to find exactly what I wanted. Eric was terrific! He made the purchase a very pleasant experience and he has made a life-long customer. Thad, in Finance, also helped to make the transaction very, very easy. All in all, it was a great experience and probably the best I've had in purchasing a vehicle.

Judy Robben

Dave Sinclair never disappoints, I just purchased my second car from here and Tom Brown and Colin Akos were there to help me every step of the way. I have been very impressed with everyone I have worked with here for the last 4 years and I could not be more satisfied with my experience. Thank you!

Service was completed much quicker than expected. One small item was not done but your service rep Eric took time to fix it himself. That was impressive to me and much appreciated. Always good to deal with people at this dealership.

My experiance with you dealership was great. I had visited 5 different dealerships the evening I was looking at new cars. Even though it was getting dark and it was a chilly evening, I was promptly greeted by Nikki. I was not greeted at any other dealership, that is one reason I returned to Dave Sinclair to purchase my new truck. Nikki worked with me and my husband every step of the way. She was very informative and if she was unsure of an answer she verified it with someone else. NIkki was never pushy,and never tried to sell me something I didn't want. She was very attentive and listened to what I wanted, needed, and what was best for my budget. The finance department was also wonderful. Everyone was very friendly, and really tried to take the pressure off making such a big purchace. I am so thankful that Nikki greeted me on the car lot that evening, she truely made the difference. This has honestly been the best experiance I have had when purchacing a new vehicle. While I do not look forward to my daughter driving in a couple years, I DO look forward to coming back to Dave Sinclair and working with Nikki.
Thank you,

Amanda C.

Our salesman, Raphael Price was amazing! Extremely helpful, informative and understanding! Everyone we encountered at the dealership was very pleasant and helpful as well. Overall a great experience! I Love My New Vehicle! I will definitely be telling family, friends and coworkers about Dave Sinclair Buick GMC!

Rob was very detailed and covered the details of the car and purchase very well, amd was helpful after the sale as well. A hickup of a miscommunication between me, Rob and Dan Sinclair his manager during negotiation, but was smoothed out.

Guy

Stacy was prompt in checking me in; got someone to drive me home, had the Acadia finished in a much quicker time than anticipated. A good job by all.

This is my first experience at Dave Sinclair and it was a great one. I scheduled an appt to have my cracked touchscreen replaced. My Yukon got right in and was done the next day. Clay was great to work with- he made sure I got the biggest rental they had. The price for the service was fair and everything was easy and smooth. I will definitely be back.