Coquitlam Chrysler Reviews

Disappointed for my son who bought his first new vehicle here.
In the end, unfortunately, it is our fault for trusting the $ales team and the number$ they gave us.
Hopefully my son will at least learn from his experience here.

Serge helped us get a good deal on a car we loved. He was helpful and informative and really went out of his way for us. Would come back in the future to buy again here.

Helped me sort my car and got me going with the best deal possible!! Thanks Kyle and David for working with me to get me on the road :)

Had been to many of local dodge dealerships over the past few months looking for a good used truck. I found myself at this location and it was by far the best for me. I ended up working with Jeff and he worked with me and did not use all of the normal salesman traps. He was honest and got the trade in value I wanted and a fair price on the newer truck.
I would recommend talking to Jeff for a nice and chill purchase.

My experience buying this gorgeous Jeep Cherokee Trailhawk 2016 has been way more than I could ever anticipate. Shawn at Chrysler has been most helpful personalizing my needs and helping me get exactly what I need and want. THANK YOU Shawn, for helping me through the process from begining to end. You were consistently supportive, attentive, courteous, professional, simply a Class Act. Thank you Shawn!

Very happy with our experience at Coquitlam Chrysler....they got us out of our gas guzzler Ford truck and into a terrific little hatchback. A year later still really happy and would definitely recommend Coquitlam Chrysler to anyone!

Our experience at this dealership was amazing especially with salesman Robert, whos only been there for 6 months. We totally recommend him. He made things super smooth and was always there to get things done quickly. BIG THANKS to Kelly Netterfield for working your number magic for us. I am so happy of dealt with these guys then any other dealerships. Thank you again guys! You will see us soon.

Do not purchase used 2015 B5 blue challenger from this dealership. It has been abused by the previous owner who is also a salesperson at this dealership. I know him personally and this is a bad buy and will cost you lots of money to maintain, make safe and reliable.

I bought my Dodge Grand Caravan from them, I tell you if you want a new or used car don't hesitate go to Kevin B, he knows his job very well, very nice guy, Kelly, he is nice guy , Trust is what you will find there, Delainie , she did all financial paper works , very patient, and professional. Thanks a lot.

I've been longing for a Pickup, many years. Through a friend I got in touch of Robert of Coquitlam Chrysler.
They were warm, enthusiastic, and found me an excellent Ram Rebel, not only myself, but my wife, daughter, son-in-law as well as granddaughter are so excited with my big new toy.
Thanks Robert, thanks Lisa and all other people helped me in the transition process.
Many thumbs up!

I bought a van from Bobby Robert. It was fabulous service. He was very helpful. Melissa in service referred him to me, and I couldn t have asked for better service.
As for the business office I can t remember the ladies name but she really needs to pay attention to the client, not very skilled in customer service. I was paying in full for my vehicle and wanted to get a bank draft. She told me the same amount 7 times only to find after I got the bank draft that I was $5000 short. Wasted my time as I was on a time crunch and had to pick up my vehicle the next day.

Scott and the service crew are excellent. Took them 10 minutes to diagnose a problem that another dealership (Langley Chrysler) couldn't diagnose in 3 visits . I will definitely be a repeat customer!

My son and I went out tonight to test drive a truck. The ad on marketplace said the truck was $32,176 and had 33,ooo Kms. They then told us that the Kms were wrong and there was 104,ooo km. Ok fine. We test drove the truck and they were assessing a trade in value on his car. They then came and said the price was wrong and the lowest they could sell was $36,900. I believe this is called "bait and switch". Waste of our time and such a crooked sales tactic.

After waiting 3 months for a response if my jeep is covered or not for some repairs at a different dealership, I got fed up and dropped by here. The second I stepped out of my car I was taken care of. Jordan took the time to make some phone calls, he turned me over to Scott who from day one faught to get my car in the shop. I got called Instantly with any new news or updates and within a week my car was fixed! I couldn't be happier! These guys were amazing, everyone was helpful and caring, the diagnosis and repairs on my car were perfect. Highly recommended, thank you Coquitlam team!

New truck, thought new tires.... Nope... Two are bald. Good thing I payed the extra $2500 lift / tire and rim package.... Thanks guys.

I bought a car with trade in here. The day whey I bought the car, I requested extra key. At that time, the sales person he said "YES", I will give it to you in
a week. And a few day later, I have to visit to polish my car in the morning, when I bring the car that shop, they detach my side step without my agreement. And the sale man said "They detached the side step for safety issue and the price is around 500$, whatever you want you can choose the side step around $500. it is fee of charge." So I choose and sent him to the picture what I want. And I was waited.. They did not any response of this... so, I called him a few times, he said "The COVID-19 issue, the order is postponed. so you have to wait. and in case of extra key, if the side stop is come they will copy it. "For a month later, he quit this job.... it was horrible things.".. After week later, another sales person he said "to attach the side step I have to pay the money and even extra key, too"... So, I called hime and met together. They give an offer is the only, "In case of side step, if you want you have to pay the money half of them. And if you want extra key, I have to pay all the money" like that. They are really irresponsible..
Who do want to buy next time in Coquitlam Chrysler?
If they offer like that who want to buy in here??

I bought a 2019 rebel from the subprime department at Coquitlam Chrysler and had a amazing service , they answered all my questions and made me feel very welcome Stephane answered all my questions couldn t be more happy . Will definitely be sending all my friends that way

Great freindly service, very happy with my experience. Have great selection of vehicles. Would defiantly recomend coming here.

Scott, the service manager at the Coquitlam Chrysler location, knows customer support. We had some difficult things happen to our vehicle, but he was quick to act and to serve us to his full ability and getting us a loaner vehicle at a time that we needed most. He understood the severity of the situation and didn t waste time avoiding the problem with our vehicle and acted on our behalf right away, which we tremendously appreciate.
We would like to thank Scott and his team for going above and beyond in repairing our vehicle and providing outstanding customer support!

Awesome experience from start to finish. Very knowledgeable and helpful staff; especially the sales person Ali and the finance manager Zach. I would suggest this dealership to anyone looking for a no hassle auto buying experience.

Great place for purchase a new or used vehicles.Definitely recommended to all my friends .They got really good pre owned cars and trucks inventory.

Great time with Shawn Kezemi looking at Jeeps today. He showed us all of the options on the lot and was very nice about staying within our budget but was willing to show us above it as well. He cared about how we felt driving off the lot. Alvin helped us out with the pricing to buy our first New car!

I wouldn't even give this dealership 1 star! I went here looking for a used jeep wrangler and I, as many people do, had particular things I was looking for and not looking for. I was not looking for brand new as it costs 20k more to get into a brand new car of any kind and I was not looking for base model sport editions. Now what do you think the first thing the salesmen said to me when I told him this, well of course he proceeded to argue with me about what I wanted arguing that it would be better for me to get into a new vehicle regardless of the price. Now you tell me, who knows better what is suitable for ME financially, me or a person I met 30 seconds prior. Hmmmmm, I think me. However even with his persistence to get me to the new car lot I insisted that I see what used jeeps they did have on the lot. I can not begin to explain how completely frustrating it is to go to a car dealership of the make of the vehicle you are shopping for and for them to have no used cars on the lot. Once I did see all of the 2 used vehicles on the lot I told the salesmen that neither were for me and that I would continue to look elsewhere because he did not have the specific car that I wanted, and of course I was saying all of this in the politest way possible until he yet again argued with me and offered me exactly what I didn't want. Pushing me to go ad see the SPORT (BASE MODEL) 2015 he had to show me. When I politely pointed out that I was not looking for the sport edition and was leaning more towards the Sahara he continued to push and push and push until I had, had enough and said I was leaving and walked away to which he scoffed at me and laughed. Over all this dealership has nothing to offer unless you are looking for salesmen who disrespect you and what you want and who don't listen and its a great place if you are only looking for a brand new vehicle that is only marked up about 8 thousand more than any other Chrysler dealership. Well this is my fair warning to all thinking of going here, best of luck to ya.

Wow Scott in service! Absolutely fantastic!
I always go to random places for service because whats the difference right? Well today I learned the difference!
The biggest difference I saw today was HONESTY! How RARE to find these day! He went out of his way to physically show me the repairs that were needed and step by step how to repair it, explaining the procedure and cost!
I have learned my lesson not to go to these joe shmoe places anymore and only go see my new friend Scott at Coquitlam Chrysler!

Thanks Scott!

Few years ago when i went to a dealer for the first time to get a newer truck i thought i was getting a good deal but when i got there the truck i wanted wasnt even there from online (emailed to set up appointment for it) sowhen i get there they got me to look at a newer truck. Me being amazed by all the bells and whistles i lost my mind set and drove out with a 2012 1500 that had the dreaded MSD tick that i didnt notice on test drive and riddled with recalls at 19% interests. Im glad i let it get repoed a few months later and im happy to be back in a $1500 car thats more reliable and cheaper all around. I would give it less of a star rating but a lesson was learned and that counts for something i guess.

My wife and I just bought a RAM 1500 from Mike Simpson. He was a very knowledgeable, friendly, and professional sales person. I highly recommend asking for him when looking for a new or used vehicle. He will help you find exactly what you are looking for and help you get the best price. I highly recommend Mike.

Been in this place a ton of times but never bought there. I always got what I wanted for a better price elsewhere.

It seems every time I walk in thier showroom any good salesman can read the "I won't overpay" on my face and won't even try to make sale if they have work on it.

Seems there are just enough customers that pay asking here to encourage them to ignore the challenging buyer. If I had anyone on my sales team like that he/she would be gone in a New York minute.

No problem for me though, I need a new Jeep this year so I'll go here first as usual because I have lived a few blocks away for 6 new and 3 used cars for 45 years.

I do expect their record to be intact and send me elsewhere.

Bought a truck here a couple of weekends ago. Kyle was EXCEPTIONAL. I did not make it in the first night but he followed through and contacted me the next day, which was just what I needed to get myself in. He was professional, attentive and a great listener. He was very helpful and made buying our vehicle at Coquitlam Chrysler quick and easy. I felt that he truly cared and ensured experience at the dealership went well. BIG THANK YOU to KYLE and the gang! Cheers

Incredible service! Just purchased a 2019 all black Jeep Cherokee elite, amazing SUV. So happy with my experience there, feel like part of the jeep family now

Was very pleased, Gina and Kelly, made it so easy for me, I got to say this time I really liked the experience of buying a new vehicle from Coquitlam Chrysler. Keep up the good work

We dealt with Ali when purchasing our new truck. I have to say he was very good at his job. He was exceptional and very helpful, courteous and friendly. He went out of way to make sure we got what we needed and make it possible. I definitely recommend going to see Ali for your vehicle needs. The staff at Coquitlam Chrysler have made our dealing with them very pleasant. Thanks Ali and Coquitlam Chrysler.
The Cullen Family

I really wish they took more covid precautions. It s apparent their office does not take it seriously. The only precaution they took was plexi glass on the counters, but given the cramped service desk not one employee (There was about 10-15 at the time) was wearing a mask or at least keeping 2m from each other. I went there with my baby and countless employers would pass by us almost brushing shoulders with me. It s a bit unfair considering that some of us that are immunocompromised are not even seeing family members or friends, but when it comes to essential services like this I don t feel nearly as safe as I should. I really hope management enforces face masks or better distancing to keep their customer and employers safe.

Very poor experience at the dealership. Now in all fairness not all salesmen/women are probably that bad at the dealership. Might have been my unlucky day. But I am rating based on the experience I had.

The salesperson didn t seem interested. Was not approachable. He did not add to my pre existing knowledge. What kind of a salesman would let you leave the dealership without talking numbers.

The didn t have the version of Pacifica that I would be interested to buy. I did not see any effort on the salesperson part to show me the vehicles.

Worst place ever staff are terrible at there job. Mechanics are the worst I ended up finishing there screw ups my self i will never take my truck there again

I bought a car today from Mike Fenwick. I m not the type to make google reviews but I m so incredibly impressed by the service.
Mike was extremely professional and personable. He went above and beyond to get me a good reliable car we both felt good about. He really advocated to stay on my price range and made miracles happen. I m extremely pleased with my overall experience and would definitely reccommend him to all my friends and family. This is your guy for all your auto needs.

Shawn helped us with our custom order from beginning to end... the wait was worth it. Good service rendered to us.

Thanks!

Great service and always deliver. I am a returning customer and Andre has always made it so nice and easy to get what we want. We will always come back. Thanks Coquitlum

Very satisfied with the purchase. I really liked the sales person -- Bobby -- that I've been dealing with. Should you be considering a purchase yourself, ask for Bobby -- wasn't pushy and didn't try to make me buy any additional stuff I wouldn't need. He's without a doubt a best car sales person I've dealt with in my entire life. 5 stars!

Alex & Kim are awesome!! Definitely made everything easy and was very helpful right from the start. Would absolutely recommend going to Coquitlam Chrysler for your next vehicle purchase. They got me and my family into a 2019 Dodge Ram!! Cheers

We bought a used Jeep Wrangler today at Coquitlam Chrysler and had a great experience. Our sales person was Nick Nagra and he was enthusiastic and helpful from start to finish. Nick had good knowledge of the vehicle we were interested in and was patient with us as we went thru the process in buying our vehicle. Thanks Nick and I would highly recommend Nick and this dealership in the future.

The service I received today was great! Thank you service team!

Extremely pleased.
Kind and accommodating.
Best experience I have had buying a vehicle.

Yesterday, we took ownership of our dream truck and couldn't be happier. Mike Manhas was the best! Definitely advise anyone looking for their next vehicle to look for him .

He was so informative and went the extra mile to meet all our requirements and really made the process go nice a smooth. Super stand up guy!

Big shout out to him

The team at Coquitlam Chrysler service department were amazing. As soon as I entered the service department I felt welcomed and I was assisted by Phil immediately. Overall the service team at Coquitlam Chrysler went above and beyond my expectations and they were able to get my Fiat fixed far faster than my actual dealer. For any further service needs I will be taking my Fiat back to them and be telling everyone I know who has a Chrysler vehicle to go to Coquitlam for help!

This place is a joke. Previously went there for a part and the person I had to deal with was incredibly rude and condescending. Recently entered their contest which I got in the mail and it was simply a scam to get you to go in so they can try to get you to trade in our vehicle. I received an email saying instant winner come to the dealership to collect your prize! I went to the dealership and told them I won and I was instantly asked if I wanted a new vehicle etc by several salesmen and I was told that the prize was only offered if you buy a vehicle which was not at all entailed in the email.. I texted them saying I thought their contest was very deceiving and that I did not appreciate it and they blocked my number. Never going there again or recommending it to anyone I know

Spam email after spam email. Unsubscribed. Still more spam emails. Three spam emails from these guys in the space of an hour. No thanks.

Came in just looking around. Being a mechanic I was already knowing what I was looking for and Fred tweaked my search enough to find the vehicle that works best for me. Fred is great sales associate, totally is tuned into the client and listening to their needs. But this is were it became awesome. Kelly Netterfield made magic and got me some insane numbers and a great rate all while being up to her eyes in other work. The trade in value I was given for my other vehicle; no word of a lie, was 7 grand more then the next closest dealership did. Kelly N rocks everyone there was awesome support staff and managers where great as well. Living in north Van I'd come back to them for another vehicle.

I worked with Carlo who sold my my 2013 Ram 3500, he was absolutely wonderful to deal with! He always supplied quick responses and was very knowledgeable! It was a great experience and I would recommend him to anyone looking for their new ride!

Small dealership has no New SRT for sale or test drive! How come a Dodge Jeep dealership could be like this bad if they don t even have a car!

Traded in a 2009 base model Ford Escape for a 2014 Jeep Wrangler Sahara. Very pleased with trade-in offer as well as purchase price of new vehicle. The staff at the dealership made sure I was into something that really fit with what I wanted and needed. Michael Chorm in the Finance Office made the process stress-free and has a solid rapport with his customers.
A quick stop-in with the insurance representative and I was on my way. I love my new ride; thanks guys!

UPDATE: Well I would like to be able to say this was sorted out. I was called by a manager a couple of weeks after I posted my review. There were apologies and a promise that it would be sorted out and I would receive my $1800 refund. Unfortunately this again did not happen. And this all happened way before everything went nuts with covid so there's no excuse.....!!!
I did give five stars before but now I have to change it.
I purchased a mini and there were some problems with the clutch so, long story short, I handed the mini back and picked another car which I'm happy with.
The problem is that I am getting the run around trying to get a refund for the extended warranty that I took out on the mini that had not taken effect when the mini was returned. I've called several times and had no luck getting my refund, which should have been about $1800. I've been told that I should be receiving a refund but each time I call and talk to the same person in accounting I'm treated as if they don't know what I'm talking about and that they will have to check with someone and get back to me, which they don't.
If I do eventually get my money back I'll adjust the rating.

Shawn did a very good job showing me the van and answering my questions

Thank you Scott and Melissa for always going above and beyond to make me feel welcome and getting my Jeep back up and running in no time at all!!

Lost my car key a while back, but luckily when I bought my car from there, I bought the extra insurance that replaces missing fobs and reprograms it so anyone cannot find my key, walk around my neighbourhood and open my car. Great! Awesome, love insurance, came in, got it fixed no problem. About six months down the line I end up finding my lost key (wasn't the GF's fault after all), and low and behold it it still works, the dealership didn't reprogram my keys as they said they had...

So I been looking around for awhile for a Jeep JK. Finally found a good price at Coquitlam Chrysler applied online and got contacted right away. Spent a week texting and communicating with Ryan Whitford. Without stepping one step inside the dealership Ryan through text found me the lowest interest rates you can get and got me approved for the vehicle I was looking for. Gave it 4 stars cause my Jeep had a tick that was told to me and had covered by warranty and is going in for repair next week for no charge. So I will update this review once that's done. But I want to give Ryan personally 5 stars , he's the salesman you want super nice and polite and knows what he's doing, and actually puts in the effort to save you money and get you on the road with your dream car .

Decided to go into Coquitlam Chrysler and check out a jeep I saw online, Shawn assisted me and sas fantastic. I didn't feel pushed or pressured, he made sure I got the best deal and was happy and comfortable with my purchase love my new jeep thank you Shawn and the team at Coquitlam Chrysler

Rudy the salesman at this place is the worst salesman i have ever dealt with. Unprofessional no sense of how to behave with customers. The East indian sales manager is also unprofessional they have me an absolute ridiculous price for my trade in car. I was also told by Rudy if I can t afford it don t waste my time . I ended up purchasing my 2020 Ram 3500 Longhorn from Langley dodge instead.

Bought a 2017 Jeep Wrangler Sahara with 60km on the Odo. Unfortunately broke down and won t start four hours later. But, when I brought the car back expecting a whole argument with management about a refund. These guys did the opposite, they took my vehicle back at full value, and put me in a brand new 2019 fully loaded wrangler Sahara below dealer cost. And threw in warranty extension on the house. They took good care of me! For sure buying more cars from here

I have been approved to get a car in White Rock from another dealer and could not get the car from Chrysler dealership. I called and was at this dealership , put a deposit on it , but the financial department had to scramble to get approval . I now went back and in car approved at other dealership that was needed to assist handicap elder .

After a week of scrambling to get the deposit back , still waiting! They are looking for the piece of white paper that paper that never mentioned I had to have to get deposit back ,as there is a clear record of it and witness plus bank statement , also the dealership has a copy of it as well .

Upon return to get the monies return on interac , which clearly shows the transaction, I got another car approved same day from another dealer ,they call the other dealership shady , and don't know the dealership as I never mentioned them , obviously they have a better relationships with their financial institutions and held my deposit!

I have never dealt with this quasi normal behaviour with just a simple transaction with a simple return of monies directly back on your interact. This is just bully mentality for a group of sore losers that don't know financing, I was direct with coming there on price point and approval without giving every little detail on your income and T-4 slips . Most banks will approve on credit score and wave income . I was approved on my credit score that should suffice.

I can not believe still holding this elders money, and treat people like this as they have no idea how to finance , I've had $3000.00 cash down at a dealership in White Rock and back by cheque in 3 days without a hassle and no copies of paperwork I had to bring in . A good relationship and a pleasure to do buiness , and hoped we had made the sale , perhaps this dealership should have the same approach, and not have to post this review.

Great people
Used vehicle was in excellent shape

I had great service from their sales rep Kyle Linn and bought my Jeep at the price I was looking for with extra perks. Make sure to look for him when you're looking to buy a vehicle!

The car buying experience was great. Timothy helped make the experience smooth.

Great service from Nick. He worked hard to get us the best deal on our vehicle & made the transaction go very smoothly. I highly recommend him & Coquitlam Chrysler.

Very friendly and patient sales team. Not pushy whatsoever! Check them out and ask for Robert Eglsaer!

Don't waste your time anywhere else! This is a privately owned dealership that goes the extra mile. Shawn Kazemi is a very knowledgeable salesman, extremely friendly and isn't pushy like some salesman. He has a great personality and a great approach to making the client feel comfortable. Stephane Rose is the only sales manager you want to negotiate with. He'll get you what you want at the price you want. Great and extremely friendly and HONEST service. One stop shop!! I will without a doubt be a repeat customer.

Recently bought a new 2016 Dodge ram truck. Our Salesperson Allyssa was very helpful and found us the exact truck we were looking for. In addition with the help of sales manager Cal we got a great deal on the truck. We couldn't be happier with the truck or the customer service we received. We have bought from Coquitlam Chrysler in the past and will again in the future due to the great staff and service at the dealership.

After our horrible customer service experience at Maple Ridge Dodge Chrysler, we were pretty convinced we would never go near another Dodge or Chrysler again. Thank God we did! We got an amazing deal on a fabulous vehicle. The customer service was fantastic. They picked me up at my house to get the vehicle, filled It up with gas, fixed a few imperfections we found with the interior, offered us all of the financing and warranty options and didn't make a big deal when we declined them. They didn't loose interest when we told them it was a cash sale. And before leaving the lot, the salesman, Wilson, paired my phone to the stereo in the car. And so much more. I can't recommend them enough to. They've got a huge selection of used inventory. Go check it out.

Jimmy london ripped my buddy off. Not an honest salesman at all.

Let me start by saying More than happy! ROBERT is the man of you are in the market for a new vehicle, hands down no questions asked between him and KIM the sales manager it was the best vehicle purchase I have ever had! From beginning to end even the insurance women BONIE was great as well as finance department!
Also Micheal in parts and service was super! All I can tell you is if you are looking save your time and frustration come hear instead of going to another dealership and getting the same old song, dance, and lies!
Thanks again and so glad I bought hear instead of a place like Willowbrook!

We bought a Ram pro master from them the sales person named Shawn was very helpful and offer us a great Deal ! we were totally satisfied and highly recommended :)

I haven't had a new car in 15 years so I thought I would take my chance with Coquitlam Chrysler because I was very interested in the 2017 Chrysler Pacifica. The moment I stepped on the lot I met Blair and he was the most amazing car salesman I have every come across. He listened to all of my wants and concerns and got me into the exact car that I was looking for without feeling that "awkward car salesman pressure". I would highly recommend Blair if you are in the market for a Chrysler product.

When the ECU in my old car finally packed it in Mario helped us find a very affordable "new to us" car. If you need a good deal. See Mario

Clean and light shopping floor. Show room is basically clean and organized. Sales here are nice, friendly, and helpful. Public restrooms are available. Kids playing room is available. Waiting area with chairs, table, coffee, TV provided. Free customer parking lot available. Coquitlam Center shopping mall and skytrain stations are nearby.

Andre is the best! Got me approved super fast and got my car to me in less then a week, great guy

Busy day but very successful thanks to Gregg McVey!
!Love our new ride.

Awful experience.
I was a newcomer, looking for a car. I just had applied for my credit card.
In the online forms, I write down that I don't want a credit check, and I didn't provide them with my SIN number.
After a few days, someone called and asked lots of questions including my SIN. I told him that I don't want them to do a credit check on me since I knew that I have no credit history, but they did it!!!

I emailed them and asked to remove my account and my SIN number from their system, but I got no answer.

I don't recommend doing business with them, after such an irresponsible behavior.

My initial experience didn t start as a very happy one. I got a Used Jeep Wrangler and there was some unfortunate bumps and even bigger lumps along the way... But it eventually all got sorted and now I m back on the road and in love!!
A Thank You! goes to Ben for putting up with all my weeks of valid complaining and texts even on his days off. A big THANK YOU! to Casey for getting me into a new Jeep, WHICH I ll be paying off for the rest of my life ;) I LOVE it btw! Then an extra-EXTRA special Thank You!!! also goes to Casey for letting me keep my old rims & even coming in on his day off to make sure it all went smoothly. Now that s dedication!
Honestly the 5 stars is Actually for the Beautiful Eggplant coloured Beauty I call My Jeep Wrangler. She s perfect!!!
Lee C.

I was looking at buying a Challenger so I did a bunch of research before going to this dealership. I met up with a fellow named Matthew. He was very accommodating to my available times and either had the answers or found them out for what questions I did have. He was very helpful and along with his boss, they gave me a lot of good advice on ordering a new car and selling an old one.
I appreciate the time they spent with me and the respect they showed a female buyer with car knowledge. It was refreshing to not be talked down to.
Thanks guys.

MAY HAVE SPOKEN TO SOON. Will update as situation progresses.

This dealership updated my ECM on my eco diesel without my knowledge. Doing any work without consent on someone's property is illegal. It took 16hrs of work to get it back. Watch out! They are doing it with all vehicles.