I bought a car with trade in here. The day whey I ...

I bought a car with trade in here. The day whey I bought the car, I requested extra key. At that time, the sales person he said "YES", I will give it to you in
a week. And a few day later, I have to visit to polish my car in the morning, when I bring the car that shop, they detach my side step without my agreement. And the sale man said "They detached the side step for safety issue and the price is around 500$, whatever you want you can choose the side step around $500. it is fee of charge." So I choose and sent him to the picture what I want. And I was waited.. They did not any response of this... so, I called him a few times, he said "The COVID-19 issue, the order is postponed. so you have to wait. and in case of extra key, if the side stop is come they will copy it. "For a month later, he quit this job.... it was horrible things.".. After week later, another sales person he said "to attach the side step I have to pay the money and even extra key, too"... So, I called hime and met together. They give an offer is the only, "In case of side step, if you want you have to pay the money half of them. And if you want extra key, I have to pay all the money" like that. They are really irresponsible..
Who do want to buy next time in Coquitlam Chrysler?
If they offer like that who want to buy in here??