BALTUR S.p.A. Reviews

I copy here a part of the review made to the installer of the newly installed Baltur condensing boiler:
"They say they give you the warranty extension, but in reality if you don't do the maintenance right away they don't even make the mandatory one for the first 2 years"
After hearing the Baltur customer service, he confirmed that this is so, despite the mandatory warranty for the first 24 months and also against the regional regulations that provide for the absence of checks for the first 4 years (on new installations), and then checks with smoke checks every other year.
I believe that the national and / or regional rules must apply, not the ones that the manufacturers manage themselves with their authorized maintainers, for their common good and certainly not for that of the end customer.

Excellence of the summer and winter climate, our made in Italy

A great Ferrara actually in the air conditioning sector.

Italian mother factory in Italy polite and friendly people

Establishment of products for winter and summer air conditioning, with an eye to the environment ....

Attentive to innovation and constantly on market needs in Italy and abroad.

Large company with excellent staff and equally technical office

Factory of burners boilers thermal groups. Brand that needs no introduction. Very reliable and prepared technical service

Company serious and productive, but with an eye to its partners even if small

They didn't want to do maintenance on the boiler, because "too old" even if it is regularly working, I called another professional who carried out regular maintenance.

Baltur academy, course taught by a valuable professional, on CAT business management. I'm very happy.

My experience as a user of these devices is that they are of the highest quality, I recommend it with confidence. I wish to contact the manufacturer, please provide an email address.

We have several Baltur boilers mod. Multiblock 100, we called for a spare part (connection pipe between the pump and the combustion chamber) and we were told after half an hour on the phone, that it has not been available from stock and out of production for three years. throw the boilers away? No more Baltur boilers !!!
Less than 24 hours after the publication of the review, I was called by a Baltur employee who explained to me the reason for the unavailability of the spare part, I reiterated that whatever the reason, the spare parts must still be available for customers who have chosen to buy a Baltur boiler instead of another manufacturer. In addition to making apologies from the company, Baltur's contact person assured me that in the face of other requests, the company will have a different attitude to solve the problems of its customers. I was satisfied that the company called me admitting that my reasons were valid, confirming that "an opportunity for growth can be derived from a problem".