Cedar Creek Motorsports Review

Had a great experience!! I m a first impression guy and as soon as I talked to Nate on the phone I knew I was going here! Both Nate in sales and Chad in finance were great! It was well worth the 90 min drive for me and I ll definitely be making that drive again!

Mark in sales was awesome and got all my stuff done before I came in, responds fast and had my new sled ready for when I arrived!! And Chad in finance was so awesome and helpful and very personable !! Had a great and fun time buying my new toy!!!

-Bought new motorcycle at Cedar Creek Motorsports, June 2020-

After some time searching around I realized a few area competitors were too busy to answer my calls/inquiries so I gave Cedar Creek a ring. Got Bryan on the phone, he was great. Super knowledgeable and friendly. Finished up my deal with Chad who was also super helpful and easy to talk to. I have previously purchased dirt bikes/four-wheelers from other area showrooms but Cedar Creek has been the best experience thus far. They even sent me home with a few goodies from the merchandise drawer after the sale was complete. Definitely recommend!

I beleive I got a great deal on a new Kawasaki Mule. Nick Robertson was a very professional and helpful sales person. I would recommend him for your next purchase.

*Edited to 2 stars because they messed up alot of the things in the buying process and now I'm stuck trying to fix it all 3 months later....* I don't think I'd ever go back now
*ReEdit* I meant to do this a while ago but anyhow they did take care of me quickly after seeing this review and did their best to fix it for me*

My first purchase from Cedar Creek Motorsports was a breeze!!! Salesman Jason Blake was there for me with such professionalism and friendliness from the first phone call to loading my new 2019 Grom up. Parts and Accessories employee Brendon Coleman had talked to me about possible upgrades and finer details about the grom. Despite not making additional add on purchases at this time, I learned a good deal of info and got to hear his grom stories. Financing employee Alex Patrie sat down with me and thoroughly yet fluently went through the numbers and made me comfortable with how i was purchasing. Everyone along the purchasing process was welcoming and knowledgeable. Thank you all for making my purchase of my second bike a relaxing buying experience.

Awesome sales and service team at CCMSports! From Byron, who helped me purchase a Honda Raukus for my son to Alex who helped me with the paper work, and ALL the fellas in between, I felt very well taken care of.
Thank you guys and know that I will recommend you to the moon and back!

Thanks for making sure we got a fair deal and all the things we needed for our new toy.

Called to set up appointment to have my Gold Wing serviced - new customer- was told that they were not scheduling any more appointments because they were too busy. The guy then told me my alrernative was to drop the bike off and leave it there for 3 or 4 weeks.

Interesting business approach. Reminded me very much of a Harley dealership.

Took my business elsewhere and recieved excellent customer service and an appointment for next week.

Had a great experience with Mark, Chad and the staff at Cedar Creek Motorsports. Mark even came in on his day off to get our purchase ready for us. Painless, seamless and an easy transaction. They even loaded our trailer for us!!

Wonderful people to deal with. Their product line is top quality and service is top notch.

I definitely give Cedar Creek Motorsports five stars. Every time I go there Seth and Sean go out of their way to be helpful at getting me my snowmobile parts or accessories I need in good time and parts are always correct to what I order. My Wife, My Brother in law and Sister in law have all bought new Sleds through Mike in sales. He's also a great guy that really works with you to get you what you want! I highly recommend Cedar Creek! I won't shop anywhere else!

We are from Texas and was passing through and decided to buy a dual sport bike. Mark and the team are very helpful and friendly people. Highly recommend.

Bought a Can-Am Spyder Rt. Loved the experience, and all of the staff was most helpful.

Bought my 6th or 7th vehicle from Cedar Creek Motorsports today and Jason and Chad made it so easy to do my purchase you ever need help those two are the winning combo just add me to the mix and we got the three stooges. Again excellent group of guys always make you laugh and feel at home. They offer you ice cold water or soda as well all you need now is a big screen tv and id never leave. Only thing i need now is a cedar creek hat to help represent this outstanding business.

The whole team was great to work with for the purchase of my new side by side. Jason is a great salesman to work with. Thank you for the great experience!

i bought a dirt bike from there last night for my kids. The only reason I'd Ever go back there again is because of Chad Larson. Chad was a great, personable, down to earth and knowledgeable guy. The salesman there treat you like a number, don't give you the time of day, and want to jerk you around. When I go to make my next purchase, I will only deal with chad. If you happen to stop in definitely ask for him. He gets 5*'s the, actual place I give 3*'s

Well when I called inquiring about a problem I was having with my ignition showing an error when I tried to start the bike I was told they could try some things to fix it, but if I may need a new ignitition system and it would cost around 575.oo dollars. I called another shop and they basically told me the same thing. I went on the internet and found a guy or guys with the same problem, but one was some kind of engineer and he explains what is a flaw which can be corrected with a pennys worth of aluminum foil. I took a piece of foil and installed it. That was four months ago and the bike has started every time I have tried. I am now looking for a perminent solution the is more aesthetically pleasing. I would think the company engineers would be working on this because it would be a simple fix and save customers a lot of money.

Al and Alex were awesome, super helpful. Even though we came from out of state, Alex was able to explain most of everything we needed to do once we got home with our new machines. Was definitely worth the trip from Ohio.

Won't be go to buy a utv here .utvs out side had flat tires so went in side 5/6 sales people not on person asked me anything walked out the door.

Overall a great experience. Guys knew their stuff and were quick with the process when I decided on a motorcycle. The reason for 4 stars is I did feel a a bit pressured when I needed a few days to think it over. Will definitely buy for Cedar Creek Sales again.

Great customer service from everyone that works there. Very easy to deal with and upfront with their pricing. Also everyone that worked there was happy to be there. I would reccommend checking out this dealer first if your interested in any power sport toy.

Found a bike I was interested in listed on Craigslist. Shot an email to get some more details and started working with Kyle. Great to work with and no pressure. Stopped by later that day and about an hour later I had signed the paperwork on the bike. I got a great bike at a great price. The whole staff was great to work with. I would sit down and have a beer with any one of them.

Purchased a PWC 3 years ago. Had many issues with the operation of the machine and was never told I bought a "Porsche" that needed tons of yearly Maintenance.
Called and talked to service. I wanted to know what I could get for a trade-in. Sales never called and I traded it in somewhere else for 25% of what I paid 3 years ago. Didn't even put 20 hours on the thing. Won't be back!

Great place to go and buy a utility vehicle, 4 wheeler, motorcycle, and supplies for all of these things!

Jason was awesome very welcoming loved you guys I will come back again. Thanks for everything great experience have a good one. Thanks again

Bought two bikes from Randy at Cedar Creek. He's your guy. Top notch experience.

New 2016 Ninja 1000 purchase - Excellent experience. Bryan was great to work with, all done from out of state via phone/email. Chad made the financing absolutely painless, paperwork was in order and completed when I got there. Keenan in Parts helped order some accessories. And they loaded into my truck with zero drama. (Note - somebody in Service should fix the piano hinge on that forklift bucket)
The whole team at Cedarburg made the buying experience a pleasure.

UPDATE 6/25/18: Discovered 7 weeks after purchase that they overcharged me over $700+ from the agreed upon 'out the door' price. Buyer beware - "Out the door" price is not a total price. They do not include State Tax or Dealer Doc Fee. I find this incredibly deceptive, if not outright fraudulent - particularly when they made no mention of how to get plates, re-title, or the related tax expenses that they know would have to be paid beyond an out the door price. Apparently, "Out the door" to them means something different than what is considered an industry standard total price.

They are now hiding behind paperwork in spite of admitting what was verbally agreed to on a recorded line. Chad, Bryan, and Brett - absolutely horrible and rude post-sale when confronted with their mistake. Have filed paperwork to sue through small claims court in Washington County. Will repost with update.

First of all I would like to say this was the best customer service I've ever received. The sales person Bryan call very helpful and returned all of my phones expeditously. The Finance manager was the best. He made me feel like he was goona be my new buddy. We are pleaed and will definetly be back. Also they have great prices. Drove 2hrs for a Can am . Must Try Place

Write down the offer they give you and the name who gave it get the details. They change there prices on who you talk to.

Staff is very knowledgeable. Always get what need at a fair price.

The guys at cedar creek are awesome! They answered all my questions and addressed any issues I had promptly. Couldn't get a better deal locally, so I drove 10 1/2 hours one way to pick up my side by side and still saved money! It was a real casual and relaxed buying experience, plus they have beer for their customers! I will highly recommend them to everyone I know.

Longtime customer and its always a pleasure going to Cedar Creek Motorsports. A+++++ Parts and Service and top notch Sales Staff.

The staff is very helpful and welcoming. They remembered that I purchased my first motorcycle there. Lots of riders in my area go to the store and have nice things to say.

Knowledgeable, responsive, helpful, organized, and competitively priced. Great experience. Well worth the drive. Definitely my first stop the next time I'm in the market for motorsports equipment or gear.

I just had one of the best buying experiences a person can have spending money. I had been looking to buy a new ATV for quite some time now, and where I live I wasn't able to get the customer service and pricing so I came to Cedarburg, Wi. from Iowa. Nate, and Branden, and Alex were awesome to deal with and made sure I had all my answers. If anyone out there is looking to get info or purchase a machine, I can't recommend these guys enough. Absolutely GREAT experience....! ! ! ! ! GREAT WORK GUYS...! Keep it up....! and THANX..!

I've had two experiences with this business.

First I was looking at dirt bikes and told the sales person I was just looking and not buying. Saw a bike I was interested in and the salesesa asked me if I wanted to run some numbers. I said sure but I'm not buying today. Next thing I know there's a sold.sticker on the bike. Again I reiterate I'm not buying today. He says it's just so no one else grabs it. A few minutes later I'm called into the finance office and they start asking a bunch of financial and personal info. I state AGAIN I'm not buying today. The finiance guy gets an attitude and says people don't come in my office unless they're ready to spend money. That was the end of that.

Second experience, I brought a dirt bike tire in to have the tube replaced because I didn't have time to mess with it myself. I waited 4 days and when I called they acted like they had no clue what I was talking about. They finally said oh yeah it's done. I showed up picked up the tire (only rim and tire I took it off the bike) I was charged $80 for a damn tube change and got home and the tire was flat. There was a old rusty screw stuck in the tire and it poppy the new tube.

Went to another shop and got a new tube put in and they found and removed the old rusty piece of metal and charged $35.

Only reason I'm even giving 1 star is the parts guys are pretty helpful and polite.

Worked with Jason in sales, he was very helpful. Had the 2 machines I was buying all ready to go. I live a couple hours away, so the transactions were 90% complete and accurate right over the phone. Great place to do business..

Friendly and helpful advice on routine maintenance of my Sportsman

They had my biddies bike for a repair and it took them several months to get the part and get it fixed. They were bad at returning calls. When the bike was finally fixed they left it out in front of his house. No call that they were coming didn't even ring the door bell. Just left it and ran. There was snow on the ground and his driveway is an incline, they left it outside in the snow at the bottom of his driveway. Just an awful experience.

For almost a decade Marcus and team have been taking good care of me.

Thank you Cedar Creek Motorsports team for once again giving me world class service! The mirror you replaced looks great. The new DUNLOP ELITE 4 tires are the best I've ever rode on! Great handling and ride! I recommend them.

Buy your Bike here!!! They are #1 for a reason!!! Kyle and Chad took AWESOME care of me. Great people, place, and inventory.

I couldn't be more pleased with the service I received buying a used motorcycle from you guys! I didn't get to meet Mark in person since he was off the day I picked up my bike, but working with him over the phone all week was great! He was just a phone call away and if he was helping someone else he was very quick to call back as well as answer my questions. Chad made the paperwork quick and painless and got me taken care of right away! Jason in service was busy from the minute they opened with phone calls and helping customers but took time to answer questions and get me out the door! I would definitely recommend Cedar Creek to anyone looking for a new or used toy! I will be back when it's time to buy another toy myself!

Worked with Jason and must say was the best shopping experience i have ever had. have bought a few bikes and a lot of vehicles but this was the easiest i have ever had. He was very knowledgeable and fun to work with. Easy going and Pleasant. Won't hesitate to buy another bike from him. Also Chad in financing was very pleasant to work with. Had all his ducks in a row. in and out with him. Very nice. and he was also quite funny

I started my motorcycle search online did the preapproval and got a call from Nick . We did some chatting on the phone and he was able to give me some ball park prices and we scheduled an appointment. Nick was very professional and friendly . I had to reschedule a meeting and he was more than accommodating. I got in and they made the very easy and painless especially with COVID-19 currently going on . Everyone i encountered here was helpful. My salesman Nick , finance guy Chad , and Shawn in parts . They ve all been nothing but pleasant to work with . Even the receptionist Grace . Great experience for my first bike purchase. Would recommend them to anyone who s looking to purchase .

Typical annoying sales practices. Can we get ya in here? Can we get ya in here? Can we get ya in here? Salesman was unwilling to look up warranty pricing and just wanted to get a number out of me. When my number was too low, he suggested putting me into something that "I can actually afford." It's not a matter of me affording anything, it's a matter of me only being willing to spend x amount on a snowmobile. If we can't agree on a price that's okay, but handle it with some respect.

Called to set up appointment to have my Gold Wing serviced - new customer- was told that they were not scheduling any more appointments because they were too busy. The guy then told me my alrernative was to drop the bike off and leave it there for 3 or 4 weeks.

Interesting business approach. Reminded me very much of a Harley dealership.

Took my business elsewhere and recieved excellent customer service and an appointment for next week.

We have purchased several motorcycles from Mark and he is always helpful and quick to find answers to our questions. We've never been disappointed in the service here. Highly recommend!

Bought my Z pro from Nick, awesome guy. Finalized the bike with Chad. Really good service at Cedar Creek!

Terrible experience! They snuck in a bunch of charges in my contract I didn't catch until it was too late. Me not reading the fine print cost me thousands. I will never do business with them again.

Had a great experience purchasing my brand new 2019 Honda Rukus from Cedar Creek Motorsport in Cedaburg. Chad and Bryan were of great help in the purchasing process and would highly recommend going through them for future purchases from family and friends.

Need my brakes fixed on my bike and schedule the maintenance for a Saturday because my bike is the only thing I have right now. Get there for my appointment and am told to wait outside. Said the we re going to call me and let me know. Thanks for not letting me know even though they knew I didn t have another vehicle. It s 35 degrees out and they want me to stand outside for 2-3 hours.
I ll never come back here.

Always a great experience working with Cedar Creek. From my original purchase, to services, and my most recent issue with my ATV. Kasey helped out with my warranty claim, and made sure my wheeler was as good as new when it came home. I will always recommend them!

Mark Aderman was very helpful during our buying experience. Highly recommended.

Been buying from Cedar Creek Motorsports for a long time. The best part is that they continue to be the "go to" Honda dealer in the area. I sent a request from their website for a quote and got a call back about 15 minutes later. The sales person that picked up my request was Randy Amos. Easy to deal with , knowledgeable and accommodating. Needless to say we put the deal together right away. Chad Larson the sales manager lead us through the paper work and we were out the door with a new ride!

They are absolutely the best in sale, quality of inventory, and professionalism to the fullest degree!!! Also one of the best Service Departments in the area !!!

Decent selection (No Yamaha). Service a bit pricey, but is done very well. Staff very friendly and helpful

The crew at Cedar creek was awesome in every way! They made my whole experience easy.

This is a great place if you want adult toys. Good prices and knowledgeable people. That's all you can ask for.

I came here from the UP of Michigan and dealt with Chad and Brian. Who both were quick and thorough with information and getting me back on the road. Thanks again guys!

horrible experience mark an chad was cool in sales but service horrible

There were some minor issues but at the end of the day I was taken care of by the Cedar Creek Team. Thank you.

I was busy and used the website to ask for someone to contact me. No one ever did. If this option is not working, take it down

WARNING
DON'T GO TO CEDARCREEK MOTORSPORTS

I read all these good reviews and against my better judgment went to cedar creek motorsports. I got quoted on a price to repair my bike and they charged me $200 above the price we talked about. Customer service was 50/50 some people were great some were terrible. Maybe all the yuppies in Ozaukee can put up with this sort of thing but I will never go there again.

Bryan was friendly, smiling all the time and efficient. He helped me hook up my PWC to my truck. He also called me to remind me the service was completed. Great job!

I w
I will only shop at Cedar Creek Motorsports, I am on my 9th Motorcycle from CCM. The sales personal are among the top 10% of this state. I would not buy any motorcycles or accessories from anyone else. Big Mike is not just a General Manager, he has become a friend. Finance jumps through hoops to help everyone who desires an item(s) from CCM. I even chatted with a couple from Minnesota, who came to CCM to buy a motorcycle, most Impressive shoo and employees I have ever met.

Every time I come here they help me find exactly what I'm looking for. Thanks!

Love the bike, everything that was supposed to be done to it b4 I picked it up was done, except for a new battery, didn't pull seat off till a few months later, had a 4 yr old battery in it... but it was a good ride back to Dolan In... Again I love the bike...

The most reliable and reasonable shop in the area for Honda motorcycle repair. They will pick up your bike, but they only have one driver. Service staff is both helpful and knowledgeable. Up to 2 week wait in the queue during the busy season.

Not Harley friendly - I've used them for years with good success until today. I was charged $55 for a tire change whereas times past it was $32. I asked why the sharp price increase and they said because it's for a Harley. But a Goldwing is still $32 - go figure. Bear in mind I handed them the wheel off the bike, so what's the difference? In the end the service manager actually said he didn't like taking in Harley work because "Harley riders give him attitude". That's a quote. I would respect them more if they simply said they won't do Harley work anymore.

This is honestly the best service team I ve ever come across. I have worked in the high end automotive world for 20+ years and I d hire every single one of them.

My 2020 Ski-Doo Freeride spring order came in on Wednesday 9/4, they had the unit ready for me 9/5. Paperwork took no more than 10mins due to being a repeat customer. Bryan in Sales and Chad in finance are great to work with. Brendon in parts is always willing to hook you up with the best options for your new unit. Will continue to use Cedarcreek for great customer service and experience and pricing.

Bought a z125 today.. Tony was my salesmen and Chad was manager and they had excellent service.

Randy and Alex were excellent people to work with one of the nicest motorcycle shops I've ever been to!

drove 1.5 hrs to buy a new atv trailer . got there and the deck was all chewed up from someone loading a snowmobile with studs on it . i will never go back , i would bware dealing with them . 3 hrs of driving for nothing . the salesman i had was very friendly though . i believe his name was brian . he looked all around the facility to find the " new trailer " for me . but all they had was a scratched up used one thats claimed to be new .

I needed wheels put on and front bearing, called Thursday and was told if I got there before 6pm they could do them that night before they closed at 7. I got there at 535 and after doing my paperwork they said "we will call you tomorrow when they are ready" I said I was told they could do them tonight, so he went and checked and said nobody could work on them and they will tomorrow (Friday) call me when they are ready. I couldn't come in Friday because they close early that day and said I would just come sat right when they open. I never heard from them Friday so I called before they closed and they said "yeah we're just really busy and didn't get to them today, we will try tomorrow (Saturday)" Saturday they close at 3 I called at 12:15 they said they were done but I didn't need a front bearing and instead needed a rear one and they ordered it and would install it once it came in. They never called to make sure that was ok with me to wait or pay extra or anything. So I said no don't do the rear bearing I'll just come pick them up. I got there and was told they were still working on them, I had to wait another 48 minutes....i finally I got my wheels and left only to realize that I did not receive my front bearing I supplied them with and had to go back. What joke of customer service. Installed my wheels only to find out Both of them were installed improperly. called cedar Creek told them neither tires were fully seated and the manager was shocked and offered to pick up and trailer bike there, fix it and bring it back. They went up to 100 lbs and still couldn't get the shinkos to bead. They bought another set of the same shinkos, only able to get one to fully seat. So they got icr tires and they seated up, they also did my rear wheel bearing. All of this was comped and I got a gift card because he said he felt bad for how I was treated. So eventually they did right by me, I'm happy with the way the mistake was rectified.

Ive bought a lot of accessories here but never a motorcycle. When I heard of this new slingshot Polaris that is coming out with I called numerous dealers and I got Ryan at Cedar Creek and being in the business myself I couldn't have been more satisfited with his answers and knowledge on a product that doesn't even exist in the market yet. I bought the Slingshot without one even being out yet with total confidence. He's exactly what I wish I had at my car dealership to take care of my customers. Keep up the good work and ill see you again. Nice hire Jay!

Jason is the man! I called regarding the availability of a 2021 Ninja ZX6R. Less than two hours later I walked out with a brand new bike. Jason was polite, professional and to the point. By far one of the easiest and enjoyable purchase processes I ve been through!

Drove 5 hrs from indy to pick up 2020 honda talon x had an awesome experiance and would recommend. jason and chad were very helpful and made our purchase easy and fast chad was a fellow hoosier that helped and treated the wife to his lunch lol what a guy ! thanks a bunch

Nice people, easy to deal with, negotiated on the already low price and added a few accessories. Delivered the bike to my house in winter a couple hours away. I've moved about 12 hours away now, or I'd still be a customer.

Great salesman He stayed on the sale until we sealed the deal. Great service

Thanks to Tim and Brad and the rest of the staff! Cedar Creek Motorsports has earned my business, both for my first purchase and any future needs. Sales, parts, and service all contributed to a positive purchasing experience.

Bought my 2nd bike from here in under a year both times have been a breeze easy going salesmen (Bryan the first time) and Nick this time around and I had there finance manager Chad both times, buying a bike from this place is almost to easy

Great sales team! Nick and Chad were extremely helpful and knowledgeable with the purchase of my new Honda CB1000R. I would highly recommend buying from them. You won't be disappointed.

Horrible customer service ... purchase their insurance and gap insurance For BOTH JETSKIS !! And screwed us over on there end putting the gap insurance on one jetski now we re stuck paying 6 grand for two broken jet skis ..... DO NOT GO TO CEDAR CREEK MOTORS !!

Would rate this dealership a 12/10 my salesman Bryan was very helpful, made my first ever big purchase here. When you buy a vehicle you get to ring a bell and then entire dealership starts clapping and cheering you on, what other dealership does that!? I purchased a 2018 sea doo wake pro I had drive 7 hours from my home state to purchase a jet ski I really wanted. Would recommend this dealership staff was very helpful.

Bryan and Chad helped me get on the road quickly would recommend these guys to anyone!

Bought many products here and I plain on coming back!

Came from out of state, quite a distance in fact, to look at a bike and ended up buying and riding home that day. '07 roadliner. I was almost past they're closing time and when I called the sales associate (Brian) he was more than helpful to try and keep the doors open an extra five minutes for us. Definitely a great place to check out if you're in the area.

I walked into this place one day to just look. And that s the key here. I wanted to just look. And when I was greeted by Nate, I made that clear and he didn t seem bothered by me just wanting to look and instead of walking away because I wasn t buying he stayed with me and let me ask as many questions as I wanted! And when I was ready to leave he wasn t pushy or forceful. Then I came in with more questions and yet again he was awesome and let me take his time and answer more questions! And for that he made me feel comfortable. And so for that I felt he deserved my Sale! So when it was time for my girlfriend and I to buy our atvs we went to Nate and he was super nice and made the process easy!! And after the paperwork was filled out he went and introduced us to chad who is their financing guy and chad made me feel super calm about the whole process and he also was super personable and super cool! Got us laughing and relaxed! And then they both introduced us to one of the parts guys ( I can t remember his name. So I am sorry my dude) but he was super helpful in getting us helmets!!)

All in all. This whole experience was absolutely amazing 10 out of 10 would recommend! :)

Thanks to them!

Staff need to learn how to treat a customer. Not all of them. But especially one was super rude, unpleasant, with a huge attitude. Came there to pick up the used bike. Already have sent the down payment. I was approved for the loan. Drove from Chicago with the rented trailer. And ended up going empty handed, just because of the guy named Ryan, and his manager Jake, or John, can't remember the name. I actually had to explain a guy why I wanted to lower the price for 200$. And even if they were really firm on the price, I would got it, because I really liked the bike, and basically already bought it, but I didn't want to give my money to such a rude persons. That is not how you do business, and how you treat a customer. I would not recommend them to anyone. Didn't smile even once, made me feel uncomfortable. Like he was actually mad that I had to be there, and that I am buying a bike. Was giving me mad stares while I was trying to find the right jacket with the other sales guy, who was actually really awesome and helpful.
Steve from financing was super nice and helpful, and some of the guys from the sales floor too.
But as I sad, these two guys made me hate the store, and made me cancel the sale, just because of their attitude. I was more happy to loose gas, toll, trailer rent money, and the bike I liked, than to do business with them. Absolutely would not recommend them to anyone. And I will go to the other dealer, which will actually treat me like a human being.