Eliane was amazing to work with throughout the entire mortgage process! She was incredibly knowledgeable and professional while personable at the same time. I highly recommend Eliane and Coastal Mortgage Company for all of your lending needs.
I have had the pleasure of working with both Kevin Van Horn and Eliane Smith for the last several years. With each of their clients, they take the time needed to review each ones needs and any special circumstances to ensure they are matched with the best loan / best rate available. They are very knowledgeable and customer oriented and work diligently to make the process of getting a loan from Coastal Mortgage a positive experience.
Between purchasing or refinancing my homes, I ve "experienced" the mortgage process on 7 different occasions. Hands down, Eliane Smith made this my easiest experience by far. From the day I just stopped by her office asking about a refi, to closing day, Eliane was a joy to work with. She had basically handled the bulk of the process (helping complete my application) while I sat across from her day one in her office. During the process I always felt like she was truly working on my behalf to secure me the best rate and plan for me. From inquiry to close was only 33 days and that was over the Christmas and New Year holidays. She s simply the best, an A+ experience.
Kevin ran me through many options and gave me pro's and con's for all before we settled on one. He knew a lot of my situation from a prior re-fi and gave me different scenarios which i appreciated. We were able to lock before stuff started going back up. Everything went smoothly and exceeded my expectations. He's my go-to for any future mortgage purchases/refi's. Highly recommend!!
You will not regret using Kevin VanHorn and coastal Mortgage for your next refinance or new Loan! They are top notch and treated us like family. They are punctual and got the job done while making us feel like a valued client and friend. Don t waste your time with big mortgage companies because they don t come close to the quality service or rates Kevin can get you!!!
Kevin at Coastal Mortgage made financing our house as stress free as possible! We built a custom home and Kevin helped us through the entire process of the construction loan to signing the final mortgage. He knows what he is doing and has your best interests at hand. If you are building or just buying a home you can trust Kevin Vanhorn at Coastal Mortgage will take excellent care of you! Highly Recommended!
Eliane Smith was a joy to work with in purchasing my first home! She was very considerate of my needs and wants and navigated me through this process seamlessly. In my opinion Eliane went above and beyond to make sure everything was decent and in order and always took the time to explain everything to me to when I had questions or concerns. Even after my closing, months down the line, I had some questions and she did not hesitate to come to my aid. Eliane and the Coastal Mortgage Company will not steer you wrong as they are very knowledgeable and pleasant to work with in such a stressful process of purchasing a home or property!
Being a first time homebuyer there is a lot of stress. Eliane Smith went over and above to take so much of that away. She handled everything professionally and with rapid speed. We had a deadline to move and she made it happen. The last week before closing my father had passed. I was a mess, but she was right there to walk me thru the final things needed to close on time. Daily text messages to let me know we were on track and pace to close by the end of the week. I would highly recommend anyone to her moving forward, she is amazing at what she does! Thank you Eliane so much for all you have done for me and my family!!!
Eliane Smith made our process of buying our new home easy and stress free. If we had questions she answered or returned communication promptly. Eliane also has not forgotten us after everything was done. We see she her out supporting our town and we catch up.
As a REALTOR it is important for me to be able to depend on the lender. Both Kevin and Eliane are awesome to work with. They work hard to find the right loan product for the Buyer. The Buyer is not passed from person to person. You work with them from loan application to closing. This eliminates so much confusion. The Buyer's are always happy with them. Communication is very important. They both keep everyone in the loop.
Eliane is Very helpful and knowledgeable easy to work with her.
Kevin and his team work tirelessly to ensure the home buying process goes as smoothly as possible. We knew we were in the best hands possible and couldn t have done it (twice!) without Kevin and his team at Coastal Mortgage.
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