Beverton Honda Review

Absolutely love it here. I will always do business here

Good Honda Service, but no ride home is not convinced.

Beaverton Honda Service is expensive and charges you for attempted fixes that don t work and then won t follow through when you seek resolution.
They had my truck from 12/18/19 12/20/19 (which I'd previously purchased there) to fix a leaking trunk. They returned the truck to me saying it was fixed and had been tested for leaks to insure this. The documentation I received also indicated it had been tested. However, the next morning the bottom of the trunk was full of water again and has been leaking constantly (I have plastic bins in there now to save my belongings). This means that Beaverton Honda does not have a valid test method to determine if the trunk will leak during Portland rain (if they did, they would have seen it still leaked), and therefore they shouldn t be undertaking and charging for this repair if they can t determine whether it s been successful.
I followed up with the service advisor immediately, sending photos of the persistent leaking. I received one response saying he d talk to the service tech and nothing after that (it s been 3 weeks). This is not the first time Beaverton Honda Service has charged me for work that was not completed.

Not going to trash this place there are some good qualities...However their knowledge and customer service is getting worse..which could cause some one who isnt aware alot of money...not because they are scammers cause they just don't know alot about troubleshooting...The customer service was great before the remodel but now it seems forced and scripted...Maybe they just don't care as much and that's ok..There're not going to lose any money but not going to get mine either..time for a switch...

Larry T. (Service Advisor) provided great help in servicing our Accord. He was thorough and explained the pros and cons with what needed to be done or suggested our options in what could be done. We really appreciated his exceptional customer service and our wait for our vehicle was not long with the additional add-on we did with purchasing a new battery. Overall, this is the guy to go to when your car needs the tune up. Thank you Larry!

I bought a 2012 Honda Civic (certified used car) around this time last year. The odometer reading was about 9k miles when I bought it. When I took it for regular oil change for the first time, I was told that the tires were not in good shape, but it's okay to drive for a while. That was in January, just after three months of buying the car. By the way, I also have a seven years servicing contract with Honda. Recently it became so critical that I was forced to change them. I was under the impression that the tires are still in good condition for at least next 30k miles, if not more. Whereas, the actual condition was so bad that for long time I drove the car with serious danger without knowledge. Luckily enough, they didn't burst on us and I changed them before that happened.
Anyway, when I told the servicing guys that the tires should still be in good shape and it's not anyhow my fault so I should not be paying for the tires, they completely disregarded my concern and basically said they cannot do anything about it. On top of tire changing, I was told that the alignment was totally off as well, so I had to pay another 90 bucks for that.
So, I would say, my impression about them after one year is not the same as it was a year back. I am DISAPPOINTED!

I had Angela Lyons help me yesterday with my car. She was very patient and helpful, explained all the processes and documents I should know or be aware of. While I struggled with insurance, she was willing to go further and help me find one as well. All my questions were thoroughly answered. She was very understanding and kind the whole time. If anyone wants to purchase a car (no offense to all the other salesmen), you all should go to her. Especially if you're a first time buyer or still new with purchasing a car at a dealership, she is definitely the person to go to. And the new Honda dealership system where you stay with one person the whole way instead of going back and forth to each department was definitely less of a headache as well!

Robert Soto helped me purchase my Honda CR-V today. He asked questions I didn't even think of asking and went through all of the paperwork in a way I could understand. Informative and so helpful. I recommend Robert and the Beaverton Honda. Thanks again!

I ve purchased two cars from here and have had nothing but great experiences. I ve dealt with other dealerships in the area and nothing compares to Beaverton Honda. Oil changes are quick, plus you get a multipoint inspection...Not to mention a free car wash and a chocolate chip cookie. I m sold!

I m giving Beaverton Honda s sales agent Belinda 10 stars. 5 stars is not enough! (-;

Best car buying experience EVER!

Paul

We love Beaverton Honda! Everyone is super friendly and helpful and they always have the buyer s interests in mind. We have now bought two cars from them and would absolutely recommend them to anyone looking for a great car and experience.

We had a great experience with the team here. We showed up 30 minutes before close and they worked with us well until almost 2 hours after close. They were all incredibly nice about it. Working in customer facing service they were the type of people I want to work with when I shop somewhere. I would highly recommend to my friends, and down the road when we need another car we will be back.

Thanks again.

Had a great experience at Beaverton Honda on August 2nd . Was on a road trip with my family from Calgary, Canada travelling to Newport via Portland and enroute heading on I-5S the A1 service light came on . I called Beaverton at 5 pm and they were able to accommodate my vehicle for servicing even though by the time I got to the dealership it was close to 6 pm . All the staff were very friendly and helpful especially Amanda the service manager and Eric the service advisor . The supervisor was patient and able to accommodate us even though it was such a short notice . Even though I was out of town / country the visit to the dealership was a very pleasant experience. My kids feasted on the yummy cookies while we waited for the vehicle to be serviced. And we got the vehicle nice and clean and ready for our trip. To sum it up it was 5 +star service .

Thank you for working with me to get some challenges taken care of with the original transaction I was making with you. It was a frustrating situation. I truly appreciate the efforts of the online team and Linda did an amazing job of listening and taking care of me and making me feel like a valued customer as did Jimmy!

Very friendly staff. Immaculately clean facility. Went an extra mile for me without charging anything extra.

Margo Mack was responsive and helpful and not at all pushy in her sales approach. The dealership offered a great price. The whole experience was very positive and I would recommend the dealership to others in the market for a car.

Hard to like the car buying process. Clean facility. Free pop for customers. Always remodeling.

Love my Honda Pilot. The sale was easy and quick. The salesman Brandon Pollard was great, very friendly, and knowledgeable with the vehicle.

This dealership has a different vibe and mentality than the many other dealerships I had visited during my car buying experience. There was no pressure during the entire deal. They always went above and beyond during the whole process. Robert and Elmo were nothing less than stellar the entire time. I felt like I bought a car from friends, not sales people. When the lease is over I will definitely be back to do more business with this dealership.

I ve purchased many new cars in my life and this was by far my best experience.

Terrible service. Ignored for 45 minutes even with an appointment. Poor processing standards. Take your car to another dealership

My experience in purchasing a Honda from this dealership was excellent because of the salesman, Michael Cepeda. He was extremely knowledgeable about the model I was interested in (CRV) and I did not feel pressured into a sale. He made the logistics of the sale very easy. Also, he was available whenever I needed him and even came in on his day off to accommodate me.

I was unprepared and full of nerves. Derek came through and got me in a brand new car despite all the hiccups along the way. The crew made me and my fiance feel welcomed and we were treated with patience.

Dealership experience was casual, friendly & professional. The car is awesone. Thanks Rafael

I saved time because I was well assisted by a professional and I got the best price in the area!

Myke Thompson is the best auto sales rep we have ever dealt with, he listens and takes time to explain everything, I highly recommend him if you are looking to buy a new car. Kelly Parker is the best auto dealer manager we have ever dealt with, the processes they have at this dealership make it enjoyable to buy a car. They did not use a "system" approach but rather listened to what we wanted and then delivered on their promise to treat us professionally. Relatives bought cars there after we did, and we will continue to recommend Beaverton Honda.

High quality customer service with lots of cars to choose from!

Phil Marlo made the experience a breeze by reviewing options and walking through the process without pressure.

This was hands down the best experience I've ever had purchasing a vehicle. Kyle pointed me in the right direction and answered all my questions prior to coming in and Zade took great care of me from the test drive to driving my new car off the lot. Beaverton Honda has taken what is traditionally a very stressful chore and turned it into an extremely pleasant experience!!!

I showed up a little late in the day but they were very accommodating and took care of everything

Ell was my sales consultant, and he alone is worthy of a 5 star review. Friendly, professional and through he set the bar high on customer service. Thank you Ell, exceptional service.

My experience was Bob's was also very good. Greeted at the door and welcomed in right away. We first browsed the lot for what i was looking for and was asked what i was looking for and if i had questions. When we reached a decision for a test drive he made sure to track down the exact color i wanted for the test drive so i can have the full experience in the vehicle. He had the specs down to a T, and made sure to go over all the features on the drive. The one person one price really makes a difference, i wasn't shuffled into different rooms or talking to different reps or sales people, it was just Ell, and myself hashing it out. I was impressed how through the process was about getting everything i wanted from the car, and not what he wanted me to get out of it. Everything was laid out in front of me, options were there. Protection plans accessory plans, packages, ect were made available, but never pushed. I found a price listed online and it was matched no questions asked. Any inquiry i had, big or small was met with a professional answer and explanation, the value was definitely matched by the customer service.

Shout out again to Mr. Hollandsworth, thank you for a great experience

Jimmy did a wonderful job! He made the car buying experience easy. I really appreciated his openness and honesty.

Thanks Jimmy!

I have been going here for years for all my repairs. The service is fantastic. They are very thorough and professional and never recommend frivolous repairs. Never have to question whether a repair will be done correctly.

Had A great experience with Fouad Mohamed. He was very helpful in getting my wife and I a new to us used Chevy Volt! We don't have a lot of experience with buying cars and he went out of his way to make sure we were comfortable and well informed through out the process. Oh and we love the car!!!!

Beaverton Honda was the second dealership we interacted with looking for a used 2015 Mazda CX5. Granted, this vehicle was a trade-in so they may have been trying to get it off their hands, they offered us a fair price right off the bat. We were secured a price guarantee and after researching other dealerships deals I found Beaverton Honda to offer the best deal. Not only this, but there was no haggling nor coercion when I started asking about pricing/financing options.

The consultant I worked with was named Robert Soto, and he was professional and friendly. He seemed mildly inexperienced, however he had a network of support to ensure my experience was positive. Robert was honest and helpful, helping my wife and I connect with an insurance broker on a whims notice as well as helping us sort out complicated issues we had coming into the dealership (coming out of college and transfering titles on vehicles made our transactions confusing).

Freddie Ortega also assisted us in some of our higher level interactions with the finance team and management. He was friendly and had a fun personality, I enjoyed working with him as well. This dealership made me feel at home.

I highly recommend this dealership and am looking forward to my interactions with them in the future!!!

Very nice facility, friendly staff, and awesome Carlos who we worked with during our visit. We were so happy with all the processes to buy our new pilot touring! It s a 5 star dealer without any pressure!

JC Lam helped me buy a used 2014 Subaru Forester from Beaverton Honda 18 months ago. I had a good experience with JC and Beaverton Honda. JC helped with the price as much as he could and was able to give me what I wanted for a trade in. Thank you!

One the cleanest, most efficient, and friendliest auto service facilities I have ever encountered. They had my vehicle in the shop on time and provided a loaner when they discovered it would take longer than planned. They honored their estimate a thoroughly cleaned the vehicle before returning it to me.
Totally amazed at their high standards.

My wife and I bought a New 2014 Honda Civic here in June of 2014 and had a great experience at the time. No hassle, very relaxed and clear communication on the transaction. A couple of weeks ago I noticed a leak near the rear main seal and took it back in to get checked out. Indeed, the seal had failed (just a bad seal, it happens), but how they responded was great. No questions asked, no paperwork to dig out, they took the car, put my wife into a rental and fixed the issue within 2 days. Nicole in the service department was awesome, communicated wonderfully and didn't once drop the ball. Nicole gave us updates when needed and we left, once again, completely satisfied.

We came to the dealership knowing what we wanted. We had seen a van online that we were interested in. Mr. Soto helped us from the moment we walked in to the very end of signing papers. Very friendly, helpful, knowledgeable, and not pushy. It really was enjoyable process to purchase a car through Beaverton Honda. We are thankful we chose to purchase a car from there.

I had a great Salesman, didn't feel any pressure at all, complimentary snacks and beverages at the cafe, but my salesman even paid for my Italian soda. So many cars on the lot so you could hunt around for color, features. All my questions were answered and even though it took about 3 hours longer than I wanted, I drove away in a brand new car. I would definitely recommend Melvin the salesman. Thank you.

From start to finish this was a great!! The team were all very polite, patient, knowledgeable and professional. The sales associate Kyle Finley was looking for how to find the best fitting option for my needs. It was unlike any other car buying experience I have had!! Well done!

Well, this place is certainly quick to take your money if you're buying a car, but if you try to take advantage of their 5 day guarantee thing and return your car, prepare to wait.

My 2015 CRV was vibrating due to a crappy transmission that is apparently a known issue. So I decided to return my car, and when I did I had to sign a rescission contract then come back the next day for the check. Fine. But when I came back the next day for the check, I was given some stupid line about the boss being out for her birthday, so nobody was there to sign my check, therefore I have to wait an additional day to get my money back. Which was interesting since I'd called and spoken to the finance manager earlier in the day, and she never mentioned this to me. Must have been a surprise party? It's not as though I live in Beaverton and it's easy and quick for me to get to the dealership, so having to go back there 3 days in a row is frustrating to say the least.

Oh and this was golden. When i was visibly upset about this runaround the finance "manager" told me "yea, unbuying a car is almost harder than buying a car." Yep sure is, and getting me to ever stepping foot in your dealership again to buy a car will be even harder.

Robert at Beaverton Honda made the experience of buying my new Honda extremely easy, despite how very picky I was about some details. I would recommend Beaverton Honda to anyone looking for a Honda.

Excellent service not only from the sales person, but from everyone there. I truly feel trusted when speaking to a staff member at this Honda location.

Worked with Belinda and quickly and EASILY bought a 2020 Odyssey. Amazing!!!!

Sean in the service dept was amazing. He was very informative, courteous and went out of his way to answer all of my questions. The whole dept was friendly, a courtesy van took me to a coffee shop while my car was being repaired. Overall experience was great, and I will be going back there for future service.

Should give literally 0 stars. I took my accord for airbag recall and from the next day I had starting issue. I went back a month later because of my schedule. They charged $133 for inspection and told my car has starter issue and it would cost around $750 for replacement. I went to a different auto care near my home and they diagnosed it was ignition issue and got it repaired for $200. Don't trust their service and diagnosis.

My dad and I typically work on out cars so i have never had to use a dealer for maintenance before. I also just moved here and wasn't sure who to trust to check out my car. I went in asked questions they had answer and solutions to my problems as well as future problems. They brought up what should be worked on and what can be worked on and when I said yes to only some of the suggestions they agreed and did not try and push anything on me. I was extremely satisfied with the service and will continue to go here.

Elmo helped us today and it was an excellent experience! Let me start by saying that I hate going to car dealerships and buying a new car is always a huge pain for me. Today was a different story. We had Elmo the whole time and he wasn t pushy. We left in a great car and we re very happy!!! Thank you.

We brought out 2004 Accord into Beaverton Honda Service to get a new nozzle for the windshield washer before an upcoming long distance trip. We had been told the nozzle was what was needed and had ordered it, but when the part came in it didn't fix the problem. We were told no appointments were available for this week, and we had to have the car fixed before the trip.. so they suggested we just do a drop in appointment. I brought it in this morning, and they did a troubleshooting of the problem, flushed all the washer fluid lines, replaced the nozzle and fixed the problem. Then they also let me know I needed the rear brakes done - I had known they needed doing soon - and they quoted a very fair price and said they could do it today as well, so I agreed. When I picked up the car they had it ready, working perfectly - and didn't even charge me for the windshield trouble shooting labor since I had had to bring it back to get that done. I really felt they went above and beyond what was expected and it was greatly appreciated.

Last week I came to Beaverton Honda from 100 miles away to buy a new Accord which I was looking for it. The only thing that brought me there was the friendly behavior of the seller named Brandon Pollard. He's an amazing guy who I'm going to recommend him to my friends and family.
Thank you guys. You did very well.

Great experience at the dealership....no pressure at all for your business. Only thing that was a little upsetting, is the whole military discount pitch. What they don t tell you until your credit is ran and prepped for purchase is that, if you haven t been discharged in the last 2 years to that specific date your buying, then your service is a non-factor! Only reason I gave 4 stars. Other than that...I would recommend you stop by and see what s on the lot!

It is frustrating service. I brought them my car for oil change and it was no wrong with it. After replacing the engine oil I went home to park my car. The next day I found a large oil spots under my car. All the engine oil on the floor. Later after investigation they told me that is not our fault and you are responsible for that !

Salesperson: awesome, not terribly happy that I had to jump and drive from Lynnwood, WA to Beaverton, OR right away on a work night-but that's due to their used car manager.
Brandon (salesperson) was very helpful and communicative! I've done car sales and I understand how stressful and difficult out of state sales are. But he stuck with it! We spent an entire day over the phone going over the car(s), deals, credit unions, etc.
Their dealership is actually much nicer looking than higher end dealerships I've been to (step dad sold Audi, Porsche, etc). They even have a little cafe area and a fridge with refreshments.
In the end I ended up with my first choice of car, and I'm super excited about it!
They offered me over 3x the dealership I WORKED at offered me for my trade (manager of which also worked with my step dad), knowing full well that Chevy Sonics are prone to breaking down.
Brandon made it quick and simple when I drove down, had it all ready and paperwork waiting, etc.
Thank you and good luck to you sir!

Brian H in the sales department was absolutely wonderful. I told him my price range, what I needed from a car, and how much I could do monthly after having a bad experience at another dealership and he DELIVERED. Brian never tried to push me or tell me he could get me into a more expensive car. He was fantastic. Will definitely buy from them again.

My stepdaughter had a 2001 Honda Civic with 178, 000 miles on it. The car had treated her well with no issues since my wife first bought it, used it and gave it to her daughter to drive. However we felt it was time for a new car. We heard great news/reviews of Beaverton Honda. Our salesman Brian Hilgeman greeted me at the door and was helpful from the start. He was very knowledgeable and respected what our needs for a car were. He took the time to show us all of our options to suit our financial numbers. We found a beautiful silver/blue 2017 Honda Civic Four door sedan. My stepdaughter is very excited, and hopes to put 200,000 miles on this new car. Brian went out of his way to make sure we were happy from beginning to end with the purchase. Thank you to all the staff at the dealership. You take the stress out of buying a new car. We can't thank you enough! I would recommend this dealership to anyone who is looking to buy a Honda. Mr. Lamphere we enjoyed to see your collection of beautiful classic Honda cars, motorcycles and motorbikes also. Such a treat! Keep up the great work!

I just leased my second car from Bob Lanphere s Honda and I am always happy with my decision. All the salesmen are very kind and personable. I have worked with David both times and I feel like he actually listens to my needs and gets me a good deal on my cars. They have a great service department too.

You might think that if you buy a new (2017) Ridgeline Truck from Honda that all the doors lock? You would be wrong. The tailgate has no lock! ... You might also think that once Honda came out with a fix-kit to allow the tailgate to be locked , that they would install it at no extra charge? You would be wrong again. You can expect to pay over $300 to install a lock on your tailgate...so the moral of the story is: better verify that all the doors have locks when you buy a new car.

Amazing experience. Highly recommend James. No games or gimmicks. Your time is valuable and you needs are met. Felt no pressure to buy. Will definitely recommend to family and friends

Great buying experience at Beaverton Honda

We visited the other nearby Honda dealerships and Beaverton Honda was the best. The pricing at Beaverton was fair, consistent and easy to understand. The employees were professional, considerate and helpful.

On our first visit, Juan greeted and showed us some cars and we went on a test drive. He answered all our questions, was knowledgable and helpful. We never felt pressured or rushed.

We liked the car, but needed some time to consider all our options. When we returned, Juan had the day off and JC stepped in. JC was fantastic to work with. He addressed all our concerns, treated us with respect and listened to what we wanted. The car buying paperwork details were clearly explained and processed quickly.

This was the best car buying experience we've ever had.

Thank you Juan and JC

Girlfriend took her car in to fix a recall and they quoted $1500 in 'critical' parts needing to be replaced. Took her car to a local Autoshop and after the same inspection the only problem is a $30 brake light.

They literally tried to sell the rear brake pads being shot and needing immediate replacement while the front pads were fine on a vehicle with <40000 miles, LMBO get the **** outta here.

Personal and professional, made the process easy and comfortable.

My husband and I were looking for a minivan to replace our Honda Pilot. We shopped around at major dealers and found exactly what we wanted at Beaverton Honda. They had the best selection of Odysseys which comes with a variety of features on each van. The best part, though, was getting a reduced interest rate when our salesperson did a little research with the financial expert at the dealership. It saved us over $1000.00 which was enough to make us lifetime customers. Way to go Beaverton Honda!

I purchased a 2018 Honda Accord Touring from Beaverton Honda today. Kalea was my sales consultant and did a great job helping me to find the right trim level for me. Awesome customer service and low pressure experience. If you go to Beaverton Honda work with Kalea!

I loved that they were able to help me out with out an appointment. I always come here to get the cars oil change and they are great! The kids love the playroom that they have and I love the service!

I found my perfect car here and was so happy with the professional way Beaverton Honda goes about selling cars. The only reason the 4-stars is that it took me about 7 hours for the whole deal when it could've taken 3-4 hours. Would definitely buy here again, the whole team was supportive and funny.

Carlos was very patient and thorough with his knowledge of the vehicles. My experience here at Honda beaverton was excellent!

No pressure purchase! Answered all our questions. Very professional service. We left with exactly what we wanted at the price we had planned on. Best Honda dealer and service in the Portland area.

Don't go here. Our salesperson was rude, totally uninformative, not professional, and apparently even lied to us. Tried to hide everything from us and when we asked questions, i.e. "why does this car do X?" The response was always "i dont know. I dont know this car. I'm not an expert on this car." Not, oh I'm not sure let me get an answer for you? He rushed us through the documents for purchase. Wouldn't let my husband stop for a second to read what he was signing. Rushed us out the door so fast, saying "oh you'll get a call in a few days, bye." Guess what? 3 weeks later never got the call. Had to make it myself, and when I did, he had lied about the fact that we could get another free or discounted key because there was only one. I was told they can't even help me at all with getting another key?? I was really disappointed by the experience and I wouldn't advise anyone to go here. I bought my car from them because it was the perfect car for me from my online research, and the only one in the area with the color I wanted. Not because of any awesome sales tactics.

Easy and simple car buying process. In and out without any stress

Bought at amazing car a MONTH ago-- they still haven't sent in the paperwork to the DOL so I can get my permanent plates. Won't return my messages, and hung up on the representative at the Dept of Licensing. LOVE my car, the sales person was great to work with -- but licensing dept service is putting a sour taste in my mouth. :(

Very positive transparent car purchase. Paperwork process went quickly. Dealing with one person is great

I am so incredibly happy with my service at this dealership ... from appointment making, to service explanation, to the fact that they don't nickel and dime me for every service imaginable. And I got to pick my car up on a Sunday and leave it for them to service for the weekend.
So convenient and so easy to work with. Really happy customer!!!

Purchased a new vehicle here last week. Only had to deal with one person the entire time. No rotating carousel of salespeople and finace guys. Kyle helped me from start to end, was very knowledgeable and I never felt pressured. A great car buying experience I would recommend to anyone.

We were assisted by sales consultant Melvin Kellough with our 2018 CR-V Touring purchase. From the greeting, to showing us the massive inventory, to completing the paperwork, we have never had a more professional and delightful car-buying experience. Melvin knew the product inside and out, knowing the differences between the 4 separate models. He was very patient throughout the entire process. We traded in two cars for the Honda, and were treated very fairly as to their values. The new car was delivered in pristine condition, and our salesperson explained all features and settings for the vehicle. We would not hesitate to recommend Melvin and Beaverton Honda to anyone looking for a new Honda.

I did not actually buy here but did look. The salesperson did not really know the details of the car when compared to our sales person at Toyota. They did not bother me too much when I was just looking so that is not necessarily a bad thing.

Not too pushy, but my salesperson had very little knowledge. He tried to sell the extended warranty, but when asked if there was a brochure I could take, his response was "I am the brochure." Total fail and a huge red flag. He was able to eventually provide some paperwork, but it was a slimy process. I enquired about the new unibody Ridgeline, but the salesperson looked at me like I was a alien. It was pretty clear that he was OK at selling, but fell behind when it came to the hard questions.

Purchased my 2017 Honda CR-V Ex-l here with navigation and couldn t be happier! Belinda is the best! Very helpful, took her time and answered all my endless questions. I highly recommend Beaverton Honda and will be going here for my next vehicle!

I like the low key atmosphere. James our sales guy was great.

Misleading / inaccurate vehicle listings on their site. Pushy sales person slid thousands of dollars of maintenance into the purchase draft without telling me. Finance department keeps losing my paystub and calling me to send it to them again.

The car (CPO 2018 Fit) was a good price though ($15.0k), and I do appreciate that they don't negotiate on unit price.

Overall, as sleazy as I'd expect any dealership to be.

Steven from Infinity s dealership was fantastic and Brian from Honda.

They scratched my dash, but fixed it. Thanks Eric. And good cookies

Brought in my civic last year for transmission seal replacement, they replaced it and next day it busted and all ATF leaked out. Transmission started slipping. Drove back, they replaced it again. One year later, its leaking again. Don't trust them with your car repair. Find another shop.

Friendly, knowledgeable, and direct. Carlos was a great help and very courteous.

Great dealership with great people! Was shopping for used cars, ended up buying new after being shown the promotional financing. Drove from Spokane just to buy because the sales team was so helpful! David from Infiniti helped so much and got me in touch with JC. Car was clean, process was seamless! Would highly recommend!

Poor buying experience.
I was strong armed into paying a $193 lost title fee even though I provide documents that were acceptable according to HONDA FINANCE.
I was planning to upgrade my Accord as well but I will be going elsewhere. I advise you to do the same.

Went there to have the car serviced, routine tuneup. Did their usual fantastic service.

The ONLY reason I came to this dealership in a pandemic is because the website said masks were mandatory in inside spaces. As a customer with a pre-existing condition I was disappointed to find that there were several customers in the waiting room WITHOUT masks (one woman was even coughing without a mask on). I brought this to the attention of 2 different employees (I was told one of them was a manager). I was told that I could sit in the 'wifi lounge' which was behind plexiglass if I wanted 'more control of my environment'. I checked that space and there was a man sitting in there without a mask on. I ended up sitting outside. It's incredibly disappointing that asking those in the waiting area to wear a mask wasn't a remedy to this situation. Service to my vehicle isn't something that can be avoided. Thankfully, coming back to this dealership is.

Always great staff and all the information needed to make decisions, without the hard sales pitch. Love the quiet wifi bar with outlets at every seat.

Elmo was great at finding me exactly what I wanted in a car. He was extremely helpful thru the whole process. Loving my new car! Would highly recommend Elmo and the team in Beaverton!

I had a very smooth, easy experience buying my new CRV here. Being an older woman buying a car by myself I didn t want an aggressive salesperson and Kalea Sotelo was the right one for me. The managers that I came into contact with (can t remember their names) were helpful and accommodating. Sure, I was in there to buy a car but I ve had lots of experience with aggressive sales people and these were not. My experience here was stress-free. Thank you so much Kalea and everyone at Beaverton Honda for making this a day I will remember fondly. Oh, and I love my car!!

If I could rate more than 5 stars I would! The help I got at Bob Lanphere's Beaverton Honda was beyond exceptional! Walking into the building, I was greeted by 3 employees. Every employee that helped me was affable. I am a college student/first time car buyer and they made the process so easy for me. My salesman s name was Travis and he was kind, professional, & a quick responder!