Grant Simmons

Review of Beverton Honda

Beaverton Honda Service is expensive and charges y...

Beaverton Honda Service is expensive and charges you for attempted fixes that don t work and then won t follow through when you seek resolution.
They had my truck from 12/18/19 12/20/19 (which I'd previously purchased there) to fix a leaking trunk. They returned the truck to me saying it was fixed and had been tested for leaks to insure this. The documentation I received also indicated it had been tested. However, the next morning the bottom of the trunk was full of water again and has been leaking constantly (I have plastic bins in there now to save my belongings). This means that Beaverton Honda does not have a valid test method to determine if the trunk will leak during Portland rain (if they did, they would have seen it still leaked), and therefore they shouldn t be undertaking and charging for this repair if they can t determine whether it s been successful.
I followed up with the service advisor immediately, sending photos of the persistent leaking. I received one response saying he d talk to the service tech and nothing after that (it s been 3 weeks). This is not the first time Beaverton Honda Service has charged me for work that was not completed.