Beaverton Toyota Review

We had an amazing experience leasing our 2018 highlander at Beaverton Toyota. Tony Hosseini helped us through the entire process and answered all of our questions patiently. This was our first time leasing a car, so you can imagine how many questions we had, but Toni went above and beyond my expectation to make sure the entire process was clear for us and that we understood everything. The "Clear Process" as they call it at the dealership was painless, unlike what I had experienced before at other dealerships. We had our dog with us to try and see if he is comfortable with the new car we were about to lease and they nicely helped us take him for a test drive. Beaverton Toyota is very dog friendly and this was a pleasure for us to see that we can have our dog with us during the entire process. They even provided dog treats to keep him happy.

Had a great experience leasing a new Toyota Rav4. Ask for Alex and Celso because they are what made this worth it. Never felt pressured by them and they went above and beyond what was asked.

I'm very pleased with my lightly used 2015 Prius C that I purchased at Beaverton Toyota. I feel confident that I got a good deal. Especially with the warranties that they offer. Whyman Stewart was very personable, knowledgeable and helpful. He explained all the details, and guided me through the necessary steps in finalizing my decision. I'd be glad to recommend both Whyman and Beaverton Toyota!

Great reception and intake;
Great service technician to customer communications;
Maintenance completed per eta.;
Check out team courteous and quick.

I took my 2004 in to have the failing battery replaced and do a comprehensive evaluation just prior to selling my vehicle to a close relative. We have been the only owner of this vehicle and have used Beaverton Toyota exclusively to do the maintenance of this vehicle during the past 12 years. He reported initially some additional "engine noises" the vehicle was exhibiting. I told him to go ahead and do additional diagnostics on the vehicle (and approved an additional $110 to do so). He came back 48 hours later and said that there were no problems and that the noise was caused likely by soiled gloves installing timing belts last year, leaving them susceptible to additional dirt. Cleaning the belts eliminated the noise. Since the cause was traceable to their own technicians, no extra charge for diagnoses was due. We appreciate the attentiveness to diagnosis and ownership in solving this problem and thus not passing the extra labor on to us. It also gave me the confidence that this vehicle is in good condition and not likely to be a burden to my relative in the future.

Thanks Rob for your excellent service and customer focus!

Luis Garrido did a great job finding the car that best fit my price range. He answered all of my questions to the best of his ability and upon leaving did not feel remorse on my purchase. I appreciate the help!

Very informative and excellent customer service. I was able to walk in and get serviced and out in no time! The lobby is full of places to sit and they even have computers you can use during your wait. Made the experience one I felt comfortable with. They also include an inspection and let you know on a sliding scale the status of your vehicle in various categories.

I had a fabulous experience at Beaverton Toyota and I have to say it was all due to Sean Murtagh, the sales rep who helped me.
He was very kind and thorough, and not at all pushy or agenda driven. What a refreshing experience it was. It made the whole process delightful. He helped me get exactly what I was looking for, and I'm grateful for his help.
Beaverton Toyota is very lucky to have such skilled help!

I worked with Daniel Ennis and he was absolutely amazing. He was patient, courteous, fun, and knowledgeable. I was nervous coming in since this was my first time looking at a new car. He was never pushy, but showed me all my options. He was great at listening for what I liked and seemed to be actually having fun.

The dealership as a whole is amazing. People are there to greet you right away. They have food and refreshments. More hospitality than I would ever imagine walking into a dealership. Everyone was professional, but also relaxed so I never felt intimidated.

Best experience I could have asked for.

The staff was very polite & professional and explained clearly what was done and not done as part of the service. Turnaround time was good and free wash coupon was a great gesture.

Great experience. All the staff was very helpful and courteous. Aaron was very polite and knowledgeable. what he didn't know, he found out. I would recommend Beaverton Toyota to others...

My concerns are always listened to and addressed. The service is always exceptional at Beaverton Toyota. The service is always done to my satisfaction and I can get work done in the enormous and comfortable waiting area while I wait.

Brian and all the staff I encountered at Beaverton Toyota were friendly and professional. I was happy to drive my car out there confident that the problem had been repaired for the lowest cost possible.

... Wasn't sure what to expect going in however, was met with easy going, non pressure sales person that genuinely seemed interested in helping me out as much as he could. Thank you Sean and John for making this car buying experience so refreshingly easy. Will definitely recommend to friends and family!

Kevin Haines of Beaverton Toyota provided me with the best service imaginable. He was incredibly knowledgeable and genuinely cared that I was getting what I needed out of the vehicles I was looking at and ultimately helped me to lease the car I wanted most.

Beaverton Toyota gave us excellent service again. Mr. "D" is friendly and professional, and explained the work that was to be done, also the work to be done at our next service. Car was ready when promissed.

Their service department has always been honest and efficient. Their sales department makes it very easy and quick to buy a car a good price

Nowhere else to go. I love what you do for me....Toyota

This was a regular service call for maintenance, oil change, and other appropriate checks. From the time I checked in, there was clear communication, an estimate of the time the service would take which was accurate, and ongoing contact at the time of check-out.

I took my car there to get an oil change and it took them 2 hours to do it. They mentioned that i had 3 lights out and gave me a $111 estimate to change them. That included $108 worth of labor and less than 4 dollars worth of bulbs. I bought the bulbs at a parts store and spent 15 minutes changing them myself. 15 minutes of my time saved me 108 dollars. They also wanted to charge me 86 bucks for a belt i found for 32 bucks elsewhere. They must think i have a buckets of money lying around and i like throwing it away.

The nicest toyota dealership I've ever been to. Came in here to get an oil change / tire rotation, after traveling cross country. Excellent service done within an hour and a half of driving up, no appt, on a Tuesday. Free car wash and vacuum. Even had a cafe w $2 pbj and other value priced items like $3 grilled cheese/ quesadilla and othe sandwich and breakfast items. Along w great "illy" coffee :-)
Ok so they had a golf putting range on the side? haha
wonderful place to hang out and chill while your vehicle is getting serviced. They said specifically Sunday's were the best for oil changes w no/ not much wait.
Let's see what else, oh they had a family bathroom with a shower . Just the best ever. Thank you toyota Beaverton

Dhir and John were great with keeping me in he loop of my vehicle. They even reimbursed my Uber ride

Dhir was very polite and offered great customer service. He was also quite knowledgeable. Keep it up Dhir!! We need people like you.

I really appreciated Steve Waite's help in finding my current car.

Very nice experience working with Daniel Ennis. His manner was very low pressure, friendly and seemed sincere. He was very attentive and able to answer all our questions. After getting to know our needs, Daniel actually suggested that we drive a Prius Prime (which we had not yet considered) and that is what we ended up purchasing. Daniel had an iPad with him and was able to access all info directly from that, and, keys were attached to car doors, so there was no waiting around for salesman to walk to dealership office to get keys for test drive. Daniel was also able to coordinate getting our new car delivered on the same day that we turned in our VW across the street. Very convenient for us! Overall it felt like a very efficient process with minimal waiting around. Even though Beaverton was not the closest dealership to us, they gave us the best experience and made our drive worth it and we plan to do all our service/maintenance with them. Thank you Daniel and Beaverton Toyota.

Made everything easy and simple loved the kindness and generosity made my first experience memorable

What an amazing experience I told everybody I wish my car service was longer than an hour! There's food there's coffee there's computers there's TVs cushy chairs toy room for kids private areas all anyone could ask for ! When can I come back?
Lori

Shannon was everything I had hoped for in a salesperson. She was respectful, considerate and listened to and addressed our concerns. Thanks Shannon Smith for your help.

I had a great experience, Steve Waite showed me some great cars.

David was very patient with us & let us drive any car we were interested in & answered all of our questions. We liked the "clear" concept of Beaverton Toyota & especially appreciated being able to deal with one person all the way through the whole deal. No buyers remorse here! ..Sincerely Comedian Actor Jay Mather

I didn't feel pressure or stress, well not too much stress, probably because they offered their best price to start. Much happier not having to determine if I won or lost a battle.

Best dealer and facility of any dealership. I always recommend beaverton Toyota.

Just bought a new taco and Jessica London was great! Best buying experience I've had, she was very helpful and she all around made the experience a 5 star rating!!!

We love working with Tony! He is very personable and professional. Thank you for another great experience.

We are very happy with how we were treated by the sales associates Leo and Kaitlyn, who showed us a variety of cars according to our preference and explained all the new features very clearly. They were very friendly and made our car shopping a fun experience. We strongly recommend this place to anyone not only for their wide range of collection, but also for their hospitality and excellent service.

Only complaint is length of time for appointment already established. Over 1-1/2 hrs. long & no apologies. (Simple Oil Change)

Good costumer service , but need improvement on vehicles services .

If you are looking for a guy to work with, work with Dan Perez! He was extremely helpful and he went above and beyond to make it easy for me. This was my first experience getting a car on my own and Dan made me feel comfortable and answered all my questions.

Justin Nguyen helped me get the car that brought me in today! I m SUPER happy and excited to go home with my new STI. I highly recommend seeing Justin for your purchase! He was straight up front and honest and excellent customer service! Thanks Justin! You da bomb!

Both Andrew Hudson and Darrin Grant were very professional to work with, and had all knowledge needed to answer our questions. Not high pressure for any sales aspect, and gave us the impression they wanted to help us get the best deal, and appropriate coverage/options. It's the best experience I have had in 40 years of buying cars, and attribute it to the SOP of Beaverton Toyota, and the expertise of Andrew and Darrin.

Excellent service provided by Robert Murphy. He is very experienced and knows his business

Mr. Brian Pickett a hardworking sales consultant helped my wife and I making a best choice of car during our buying process. Initially, we considered getting a used car but ended up finding a better deal with a low mileage fairly new car. We also had the best services offered including the best interest rate of financing our car after making down payment. Brian's effort need to be acknowledge as he strive hard reaching out to my wife and I through phone and email persuading us to make the right choice by considering Beaverton Toyota offer. We never experienced this customer care anywhere when we started having our widow shopping to buy a car except one we positively felt by Brian and Beaverton Toyota crew services. Mr. John Cantwell helped us in going through the needs for packages to include or not include for the purchase of the car which made the price at the end of the day much reasonable. We were warmly welcomed and treated good! I recommend Beaverton Toyota for your next purchase of car!

The people at Beaverton Toyota were very friendly and helpful. I will come again to purchase my next car.

Beaverton Toyota is top notch! Liby Rodriguez went above and beyond to make sure I purchased the car I was most comfortable with. She answered all my questions, gave suggestions and even advice all while not being pushy. Once I decided on the right vehicle John Cantwell made financing a breeze, he was even able to beat the great APR I walked in with. I highly recommend Beaverton Toyota.

John did a great job telling me what needed to be done and what could wait. He also took the time to make sure everything was done riht.

We've been bringing our cars to this service center for 15 years. The service department is friendly and knowledgeable. James Sadler helped me understand what was wrong with my Sequoia and didn't make me feel taken advantage of, which is such a relief. I will definitely request him as our service go to person. The shuttle service and waiting area is top notch also!

Great Experience. Friendly, Responsive Service, Fair Prices, and Quick, Convenient Delivery of some new tires!

The whole place is awesome but Wyman in particular was great to work with. Best experience I ve ever had at a dealership.

Hasan was amazing to work with! Truly a pleasure compared to previous car buying experiences!

Huge selection compared to other Toyota lots around town with the best prices. It was a high quality, low hassle experience that I definitely will be using again in the future.

The service was performed exactly as promised, I got a checklist detailing all parts and systems inspected, and the service team went over it to answer any questions. This is what customer service is supposed to be.

Got an excellent price on my Tacoma truck from Beaverton Toyota. They beat other Portland dealers and got truck quickly.

So I went to this dealership thinking that I was just gonna get in, choose, test drive, make a deal, sign papers, pay, and leave with a car. I researched everything beforehand about the car that I wanted. But as fate would have it, nope, my credit was virtually non-existent. Apparently, since my credit history was too young, I didn t have an official score from Equifax. This caused me to drop to a Tier 7. I was so devastated. But the staff that helped me, specifically TONY HOSSINI and ANDREW HUDSON worked very hard and told me all that I needed to do, step by step, to get me approved. I gathered all the documents that I needed (they were all stored online bt me which really helped a lot). Oh yeah, this dealership runs most of its system paperless and though emails. Bottomline, I got to a Tier 3. I was very happy about it.

I would recommend going to this dealership for your next Toyota purchase! 11/10!

Oh yeah. They don t do the shove-in-your-face optional stuff that you don t need. These guys sell no-bull, basic stuff. You could always ask premium options if you want. But at least you don t have to go through the headache of saying No, I don t need that. a million times.

My experience was horrible. I scheduled an appointment for a test drive. The minute I get there, a salesperson informs me I'm "in a queue" of a multitude of people interested in the vehicle. Thinking this was typical dealership shenanigans, I went along with the test drive. Little did I know that during the test drive, the vehicle was sold to another person in that queue. Unbelievable. First of all, how do you not call me and share with me that two people are in the process of buying that truck? There are plenty of ways to mitigate a situation like that. I commuted about 45 mins away to come test drive this Tacoma and you have the gall to sell it while I'm test driving it? That's very shady in my opinion. Plus, it adds mileage to the truck. I hope the person who bought it knows about that.

To anyone curious, this is also a "no haggle" dealership. They don't budge on anything. The salesperson threw out all these "0% interest" and "rebate" ideas only to confirm later in a follow up email (we were talking about another used Tacoma) that those deals are specifically for new vehicles.

One positive is that the vehicles are spotless. The service team does a wonderful job at that.

I understand that this is a business operating in a very crazy time amidst all the things related to COVID-19. But this was next-level bad.

Regardless, this place will never have my business and I absolutely plan on sharing my experience with friends & peers.

Truly impressed with the amenities, service, and easy procedure to purchase a vehicle.

Everything was done quickly and done right. What more could you ask for.

Jim

Great service and Dhir is awesome every time we have an issue with our Toyota.

I went to Beaverton Toyota by referral from a friend and because the price was published on their website, no haggling. The only ding to the day was that even though I had an appointment, the sales person assigned to me never showed. In a way that was not a big deal since for sure I did not feel pressured. I got to go thru the whole inventory on the lot to choose the one right for me which was fun. Nancy Blancas, who was eventually assigned to me, was patient and knowledgeable, really nice and no pressure. I purchased a Prius and love it.

Prompt service. Very much appreciate the complimentary ride service and car wash. Beaverton Toyota does not disappoint. Thanks.

The customer service was awesome. She was very helpful and detailed with my options. thanks :)

Accurate time estimate. Courteous. No pressure to follow advice.

This was my first time buying a car and Wasif and Josh were really helpful staying after hours to work with me through the process of trading in my old car and purchasing a new one!

The employees were all super friendly and helpful! I would definitely recommend this dealership to other people!!!

Constantly impressed with the Beaverton Toyota service department. Clean, organized, efficient and great customer service. Feels like a luxury car brand.....

This is by far the best experience I ve ever had at a car dealership!! Kevin Haines and the team at Beaverton Toyota went waaaaay above and beyond to get the deal done. I m serious here, they worked extremely hard, and I m very appreciative of their efforts. I will be back when my lease is up to lease another car from Kevin and Beaverton Toyota. Oh, by the way, I LOVE my C-HR!!

stop by to have a slow tire leak inspected and they fixed quickly and without charge. Very nice and unexpected. Thank you

Very exelen sevice and attentions sales person helps with the information

Richard Kim was very helpful and buying a car from him was as painless as it could be.

Mr. Kim was our salesperson. He wanted to make sure we had an enjoyable experience. No pushy sales tactics or anything. We have 2 small kids and they are ticking time bombs when it's close to dinner time so when we explained we had to leave soon to feed the kids, they quickly got our paperwork together so we could sign and leave.

Best.Dealership.Ever.
They are so easy to work with, transparent, efficient, and professional. Their service department is exceptional- plus 6 laptops customers can use, complimentary coffee in their cafe, and wonderful customer service.

Great place. Excellent service. Special Thanks to Mr. Richard Kim. He is so helpful, very professional service, provide detail info, taking care about customers. Nice experience. Happy with my new car!

The Service Providers are really nice and try to help, however the mechanics, car rental people and management were dishonest and rude.

Buying a car is a big process and Beaverton Toyota made it so easy!! They took care of us and gave us the best customer service. We felt so informed of all of our options without feeling pressed. They helped guide us through every choice so we could get exactly what we wanted. I really appreciate the fact that Infelt like I had a five star experience with such a large purchase. Madhi was our sales consultant and I highly recommend him to anyone wanting a super easy experience when buying a car.

Excellent customer service and zero pressure. Thank you bud delva for being so awesome

So easy and fun! I can't imagine owning anything but a Prius!

Nice that Sunday service is available, although I wish there were repair technicians on site on Sundays so I didn't have to make a second appointment.

My husband and I had a wonderful experience at Beaverton Toyota. We were assisted by Ajay and Biff. They were very patient with us and helped us find the perfect car!

Walked in and got greeted by Hassan. The nicest guy I've ever met. He found me the car I wanted and the color. Would 100% recommend

Taylor went above and beyond to help us find the perfect car. Extremely knowledgeable, professional, down to earth and most friendly sales rep I've ever encountered. Explained everything in detail, gave his expertise on various options, price differences and helped us through entire process from beginning to end with the utmost patience and care. I would highly recommend seeing Taylor for anyone looking to buy/trade-in or selling your car. 10 out of 10. Five stars hands down the best. I hope to see and deal with him again.

Recently had my 2011 4 Runner in for it's 30k service. I was told it needed a engine oil flush, oil treatment and fuel treatment in addition to the normal 30k service. I have never heard of these being recommended at this service level and asked more questions. Turns out these are NOT Toyota recommended but something the dealer is doing. These services almost doubled the cost. I feel they should be more up front with what is Toyota recommended and what they feel is needed in addition to the normal scheduled maintenance. This is the first time I have been treated like this at Beaverton Toyota and was very disappointed. Bottom line is ask questions when your car is in for service or you may be paying a lot more than needed.

Visiting a car dealership to negotiate my previous car purchases hasn't been my favorite pastime, but that wasn't the case with my last vehicle purchase at Beaverton Toyota; corteaus and pleasant attention from the moment I set foot at the door. Thumbs up for Kevin H.

I was very happy with the last service experience (new service person). The previous few services were not so good.. was concerned about stating such though due to it may effect my future visits. Anyway, the guy that helped me this time was excellent.

Originally went to a Ford dealership until the sale staff was way too aggressive. Came here and found a much better sales team, better pricing, better quality and an all around better experience when buying my first new car.

Awesome experience! Best customer service than all the other dealers I went to. David Stephens was kind, helpful, and patient. Excellent facility with a nice coffee bar, free WiFi, putt putt and a car for kids to draw on! Everyone opens doors for you and managers introduce themselves. Outstanding!

My last service visit to Beaverton Toyota was awesome! There was a nice lobby and nice mini restaurant. My Service Advisor that was responsible for my vehicle was super efficient and he knew exactly what service my vehicle needed. The service was completed very quickly. I'd give more than five stars if I could!

This was my first time buying a car. I was looking for a used Corolla, and had been shopping around online. The first dealer (NOT Beaverton Toyota) I visited was a traditional business model, where salesmen work with you and then you move into a negotiation phase when a "closer" comes and you have to go back and forth to settle on a price. I was partway through this process when I decided I didn't want to buy the car right then, but as I tried to walk out I was pressured to buy even when I clearly stated my intentions. Things moved so fast I was making a decision which ultimately wouldn't have been the right one.

Later in the same day, I called in to Beaverton Toyota asking about test driving a vehicle I was interested in. They had the car waiting when I arrived, and Tyler He greeted me right away and took me straight out to the car after a brief introduction. He set me free to test drive it wherever I wanted, because I know the area, which was a really great way to start. He answered all my questions, and provided information as it was relevant, but the entire time he allowed me to set the pace. When it came time for me to go, there was no pressure to buy or commit to anything. He stayed late so that I could come in later with my dad to look at more cars, which was a great gesture. When there was something he didn't know, he freely admitted that and sought an answer for us.

I ultimately didn't end up buying from Beaverton Toyota because the inventory of Corollas they had at the time didn't exactly match what I wanted, and I found a more ideal car at another dealer (with a similar transparent business model to Beaverton Toyota). That being said, I would have loved to be able to buy from them and work more with Tyler - my experience was stellar. Tyler helped me realize by this experience to that car shopping doesn't have to be stressful, if you work with the right people doing business in the right way. They will definitely be my first choice for any car shopping I do in the future.

Cheerful, knowledgable and abundant staff, who give swift, customized attention to each customer's requests and queries.

I was a late afternoon, no appointment customer, who decided to just show up and check out the Highlanders on the lot. It was smoldering hot outside, and was immediately and happily greeted by Bud Delva who didn't seem to be affected by the heat or miss a beat. Bud answered all my questions (sometimes more than once) and was always respectful and personable. No questions were unanswered and no questions made me feel dumb.

The next day I went back with my husband, who was equally impressed with Bud's knowledge and comfortable demeanor. There were a few concerns about the Highlander Hybrid we had in regards to whether it had the towing capacity we needed, and Bud went out of his way to do the extra research with the facts, so we could make an informed decision.

Last winter I had purchased another car for a family member from another dealership and was left completely exhausted by the whole experience. I was there for hours waiting for each of the various managers to sell their pitch to me. My experience with Bud was like night and day. He was the only person I worked with from start to finish. He patiently and efficiently walked me through the entire sale and in less than an hour I was off driving my new Hylander Hybrid home. Thank you Bud!

Bought a new Tacoma from the dealership and everything went perfectly. I had to order the truck and Luke was giving me daily updates on its status. When I went in to purchase it they were very quick and straightforward with the process. If you are buying a Toyota this is a great dealership to go to. Try and work with Luke if you can!!

I love this place. I always used their service except this one time when I went to Jiffy Lube. Jiffy Lube tried to get me to replace the breaks. Since I did not have $600 sitting in my wallet, I have decided to check with other places and went back to Beaverton Toyota to get the breaks done. After an hour later I got a call back from Beaverton Toyota and they told me that they are sending the shuttle to pick me up. When I went there my service Advisor Chris Scott told me that I do not have to replace breaks for almost another year or so. I was surprised how Jiffy Lube tried to earn quick bucks by recommending me to replace breaks. Thank you Beaverton Toyora. Please see below for the pictures of Toyota and Jiffy sevice orders

When I walked in I was approached by the sales person and was very polite, we talked and he showed me the car i wanted to see and took a test drive and walked me through all the paperwork. Received the keys and love the car!

Saw Shak twice in the space of two weeks for my two vehicles and on both occasions he delivered exceptional customer service trying his best to get me in and out at a great time, again was not pushy on additional maintenance needed on my vehicle. Despite sub-par/uninformative/erroneous information provided to me over the phone from the "tire specialist" that really frustrated me, Shak still tried his best to keep my business and keep me as a customer of this shop. Again thanks for all your help Shak!

My experience at the dealership has been exceptionally good after I bought a Toyota Corolla 2016. Dan Perez has been always responsive to every little question I had about the car, and he always makes you feel welcome at the dealership. Not only was the buying experience great, the ownership experience has been very satisfying so far. If you want to buy a Toyota, I would highly recommend this dealership, and Dan Perez.

No problems at all. In and out in a little over 2 hours.