Bayhealth Review

Worst experience ever. Current wait time says 30 minutes and we ve been here for 6 hours. The majority of the staff here has no clue. No common courtesy for anyone. My mother in law came here writhing in pain, came in an ambulance and she s been laying in the hallway on a stretcher for 6 hours. They did blood work and urine sample at 9:00pm and said we would have results in an hour and it is currently 2:24am and still no results and absolutely no progress. Same story every time we come to Kent General Hospital.

Accustomed to the hospitals of my country, to the unfortunate attention, I was dazzled to see that in a small city like Dover, there is a giant hospital, with the best specialists, it seems that no one gets sick there, because there is no congestion, there is always a willingness to attend, the staff is friendly, the place neat, neat, very beautiful, worthy of showing.

Currently sitting here for 10 hours since checking into this hospital. It is beyond atrocious! Tax payers of any kind shouldn't be dealing with this kind of neglect!

I had a scheduled catheterization at this hospital on October 16, 2020. Dr. Elijazzar, who did the proceedure, and his team were very proficient. However the hospital staff in the outpatient area was worse than I could have imagined. The nurse in charge droned on about the negative attributes of wearing masks and even told a story about walking out on someone at dinner (leaving them to pay the bill) because they wouldn't agree with her ideology. Not a single person wash their hands the entire six hours I was there. When blood pressure alarms went off persistently, finally reaching 182/166, the anti-mask nurse came in - push the cuff to my forearm, turn the cuff's ability to tighten as low as possible and said to me "I didn't need that one anyway" before walking out. I was in so much pain that all I could do was pray that I didn't have a stroke before I was able to leave.

Absolutely listen to there 2.1 review! Stay clear of this hospital. Arrived at 6:30 p.m it is now 10:24 p.m. still have yet to be seen with my 5 year old daughter. If you are in an emergency please, please, please book your flight cross country and at any other hospital as you should arrive and be seen sooner than this hospital (turn-over flight included).

Seriously I am not kidding about the ER wait, just read the reviews. #KentGeneralKills

A 6-hr wait for an emergency situation is inexcusable. This happened to me in 2018 and to my brother in 2019. What part of quality control do you people not understand? Get it together, Kent General!

Horrible!!! Much of the staff acted like they didn't know what they were doing and some were just out-right rude. I must admit that I've had bad experiences there in the past but this most recent visit was the worst. I felt disappointed and disgusted with the behavior of staff members. From here on out, I will never go to that hospital for anything! And I will discourage friends and family from going as well.

Wait time says 24 minutes it's been 3 hours there are people here that can't breathe they won't take them back they just brought them oxygen and left we had a 8 year old that was receiving paralysis from autism medication side effects and they did nothing but say we're full and waiting for rooms.

This is the worst hospital I have been to and I am not the patient. My sister who is still currently waiting to be discharged after 4 hours of waiting. The nurse button gets 9ushed and it takes 1 hour to have a nurse come in, the I.V. Just dings and dings and nobody comes in. My sister waited for her awesome clear liquids tray for hours after not having anything for over 24 hours. The IV was empty they waited so long to change it, it clotted so they had to do a new one all the while trying to push the clot back into my sister's wrist. The ER smells, the halls smell, the elevators smell. The doctor my sister had was so rude. I will not let anyone I know ever come back to this hospital and I will never step foot in here myself ever again. I had to give a 1 star rating just to write a review and I wish they had a -1 star!

An amazing staff. Worked with my son one on one. He was very comfortable

I would never go back. I'be been there since 1pm and I left at 9 pm and I still did not get what I needed.

Outpatient surgery did a great job staff was wonderful

My mother went in for brain surgery yesterday and it was our first time there and I HAVE to say we were pleasantly surprised and so very thankful to the doctors and staff. Everyone was so nice. Barely any wait time. They continuously called me throughout her surgery to give me updates which I thought was great ! Her nurses were very patient and helpful. I'm sad to read other negative reviews because they were very very good to my mother and our family.

They are the worst hospital I have ever been to. Rude uncaring staff. I would not recommend this facility to anyone ever.

This is a sorry excuse for an emergency room. They don t give wait times and I was there for 3 hours with my one year old who had a 103 degree fever. We left and went to a walk in where we were seen promptly. When they bill me for their non-care I will dispute and I will not pay it. What they did is disgusting and they should be ashamed of themselves. They were calling back people there for a sore throat meanwhile my child is screaming. Thanks for nothing KG I will never return learned my lesson patient care obviously does not matter to you people.

Daniel Kemp is a PA and he did an amazing job with giving care!!! I am 100% satisfied with my care and pointed in the right direction!

Place is no good. Wait times are ridiculous. If u can get to a walk in save yourself the headache

I'm not sure what's up with the nurses and doctors but they need to go back to college or something. My cousin was in there for 4 days and they bruised her arm from missing her vein to many times, bruised her hip (BAD) from some kind of test they were doing, they burst her other vein by injecting WAY to much meds and fluids through it, and they discharged her without even giving her a proper diagnosis, or medication so now she's suffering at home with no idea of what's wrong or what medicine she's SUPPOSED to be taking

Worst hospital ever, I came in at 12:00 and it s 4:56. I still haven t seen a doctor and the excuse is there are other people that have severe attention other then myself. This hospital is very unprofessional, the amount of people in this hospital there should be a maximum amount of doctors as well. I would not recommend coming back here ever.

Went in for severe chest pain. Waited for 6 hours and was told I could not get an EKG because I was too young. As if young people don't get sick. Was sent home with no answers.

husband came in by ambulance Monday nite. they ran tests and said he had gall stones in the bile duct and needed immediate surgery that nite.Their gastro doctor was not available and there was no backup. Called other hospitals to get him transferred. No one would take him. Kept him overnight and ran blood tests the next morning. They were "OK"? so they sent him home to find a gastro doctor to perform the procedure. If another attack happens, then what. There is no place to take him.

Just hit the 4.5 hour mark of waiting in ER without being seen. Pain is worse, fever is worse. My surgeon sent me here to make sure Appendix didn't burst. When I got here at 6pm there was only 3 other people. Dozens have come in since.

Worse emergency room ever!! They take forever even when the waiting room is empty

WORST HOSPITAL IVE EVER BEEN TO!!! I came in with excruciating pain (still am in pain). Got to the hospital at 3am and it s not 6am and haven t been seen once. They just stick you in that dirty waaiting room with flies and the nurses gather and sit and laugh. I m horrified at the service. I was throwing up in so much pain and all they did was NOTHING. I was I could shut this place down myself. DONT GO HERE IF YOU WANT TO LIVE

I want to say that as a nurse with 25 years experience at another facility.. the unit on 3W was excellent to my daughter. She received excellent care from the ED ..to the surgeon .the nurses the CNA s and even . to the dietary and housekeeping staff!!!! Thank you Bayhealth for a positive patient experience.

Today, June 05th, I went to the Kent ER on South State Street. I was sent over by my PCP for dehydration and treatment for salmonella contracted from undercooked chicken. I arrived at 10:30 am and was not addressed until 3:30 pm when I went to the sign-in desk to ask why I was still sitting in the waiting room when people who had come in up to 2 hours after me had been taken to rooms. *Might I add that your system is more than flawed. They were calling the same name for hours when they had either been taken to a room, were with another medical professional or left to go to Milford. I would hope that an ER of your size would have a much more efficient way of documenting where patients are than what I witnessed today.

Regardless, my reported symptoms upon arrival at 10:30 were: chest pains, chronic vomiting and diarrhea since 06/01, lightheadedness, headache, muscle cramps, abdominal cramps, and blurred vision (all classic symptoms for dehydration alone). When I addressed your hospital director and other staff members, I was told that I was not considered emergent and to sit down. When I showed the young woman at the sign-in that my hands had turned dark purple and that the cramps in my hands were so bad I could not straighten my fingers out, she got the attention of your less than sympathetic and empathetic hospital director, Sandee. Again, I was told it was not an emergency and that she would check my vitals for changes since my hands were visibly dark purple.

Forty-five minutes later, Sandee emerged from her desk to take my vitals and told me that since I "only" had a stomachache, I was not an emergency (despite my obvious physical symptoms). I reiterated what my symptoms were and she told me that is not what she had documented and that I was not in an emergency situation. It wasn't until I asked her if chest pains alone were an emergency on top of the aforementioned symptoms of lightheadedness, blurred vision, muscle cramps, abdominal cramps, vomiting/diarrhea since 06/01 and headache. After 5 hours, I got the required EKG for any patient complaining of chest pains. I ended up leaving and going elsewhere for medical care.

I was not apologized to by anyone in this hospital, except for Crystal, the professional who administered the EKG. She gave me more information in 5 minutes than anyone in the hospital gave me in 5 hours. This is more than disappointing and unacceptable. I was not treated as a patient in need, but rather a nuisance to Sandee. I realize you are servicing a lot of people and probably running on a skeleton staff, but when a patient comes in with the symptoms I that presented with, they need to be documented correctly, I do not need to be told I am the one reporting my symptoms incorrectly (I am the one experiencing the symptoms, I should know), and I deserve respect and sympathy. Your staff is not the only ones with trying jobs, but if they are going to service a large population on a daily basis, they might want to set their self-righteous, "I'm better than you" attitudes aside. Without this population, people like Sandee would not have a job.

In addition, I did receive medical attention elsewhere and it turns out that I am severely dehydrated and have salmonella.

Literally the WORST hospital ever let me put it like this yu will die in the waiting room!!! It s sbsol ridiculous travel somewhere else nd I would give them NO STARS honestly

Seriously this place is a joke. Be for warned if you are bringing a child here drive the extra 45 mins to A.I. dupont. Waiting 3 hrs in waiting room is ridiculous.

Brought a dear friend in severe pain, massive migraine, eyes hurt back of head pain just got out of hospital from a whole week and only 3 people in waiting area. Been waiting 3 hours to be called back like 40 people have come in and been called to go back and left still waiting in severe massive pain she is and have asked 3 times when will she get called back the nurses reply is the others are just scrapes and bruises . Since when does scrapes and bruises over ride massive migraines throwing up, nausea, vomiting, sensitive to light etc...just saying if there are more beds for scrapes and bruises someone has the hospital in the wrong order of service for the care.

Three hours just to back there . . . then another hour an half to get discharged. : (

I delivered my daughter here in 2017. There was great staff the people were nice, very helpful, and each rotation of nurses we're amazing. I took my son to the emergency room here and I had a bad experience so I guess it's depending on the department you go to. For the most part I like this Hospital. The staff is pretty nice, the valet people are nice, but I wouldn't suggest going to the emergency room unless you plan on being there all day. The wait time is ridiculous.

Took my boyfriend to this hospital to get a check up and they told me he would have to wait 4 hrs for a damn room and all he has is a head cold

Horrible, horrible, horrible experience! Would not recommend this hospital - ER to anyone. I would take my chances and ask the ambulance to reroute to another hospital.

Worst hospital ever ! Told me the waiting time for the emergency room was 6-7 hours & after waiting for so many hours they take there time once your in the back as if your pain doesn t matter, I do not recommend coming here for any emergency or even slight pain. Customer service is bad no one can never answer your questions!

I was there for Emergency Services. The staff took good care of me when I arrived at the ER with breathing issues. I was admitted for 4 days. The staff was kind and courteous.

So much for Bayhealth Kent General. They are sending someone home with sugar over 300 and in extreme pain! The alarms we re going off constantly for 5 hours! First it would flash yellow then flash red apparently these alarms and his leads mean nothing. Why do you have all this equipment that no one is responsive to. I could not be more disappointed at this blatant incompetence! They are very disrespectful and the treatment borders on abuse! I hope this hospital teaches a class on compassion. Please pray with me that my loved ones or I never have to be treated or mistreated here again.

Worset hospital ever. Do not go here!! Travel somewhere else. They need fire all the staff and hire new people. Wish I could give them no stars.

I grew up in Delaware, have not lived there in many years, but I had a medical condition arise while visiting family there and Kent General Hospital (Bay Health) was my only choice for care. This experience was like visiting Hooterville Hospital on "Green Acres". The quality of communication by the nursing staff was almost unintelligible during my stay. And I don't mean the accents of any non-US born staff with whom I came in contact....Those folks spoke better English than the native born staff members who talked with such bad communication skills I could barely hear or understand them. I wanted to scream every time I heard the word "AX" pronounced by an RN. You've gone to college to become an RN - wasn't communicating and speaking properly with people a requirement. Icing on the cake was having to ask them to remove the IV inserts in my hands - they completely forgot about it as I was being prepared for discharge. I asked a close relative (a retired RN) to remove them, as I trusted her more than the staff. The billing is a mess. After my hospital stay, I received several chargess against my insurance which couldn't be fully explained. In one case, I had a follow up visit with one of the specialists at his office, which is covered in full under my insurance, with a $40 co-pay. The hospital is still charging directly as a hospital service. When I called their office to explain this, I was given a lame answer, indicating this may have been a. charge because the specialist's office is on hospital property. excuse me? You want me to pay for his rent? The rep could not give a full explanation as to the charge and would have to send me a detailed bill. Why don't you send out a detailed bill in the first place to avoid this nonsense? This place is supposedly a non-profit institution, but they have so many (literally) unqualified people running this facility, I'm amazed they can remain open. and by the way

Tell the paramedics to drive you straight to the graveyard. No need in useless medical bills

13+ hr wait. 2 role calls and 2 vitals I left. Unfriendly staff. I read the statistics that only 4% end up leaving before there services are rendered at Kent General. I witnessed at least 60% of patients leave after the 8 hour wait. The ROLL calls seemed like a normal routine.
Please avoid KGH at all cost. Needless to say me leaving is a win, win for the hospital. After triage you can count on a big bill rather you have services rendered or not. If at all possible go to an urgent care clinic. You will save hundreds and you, piece of mind.

Wonderful. Did not have to wait long
Great service. The employees an phlebotomist were very professional and exhibited humane ability to put clients at ease.

I'm new to the area so when started experiencing cheat pains it was the closet hospital. When I arrived I told the deak I was having chest pain they put in a wheelchair and just sat me the hallway along with 15 other people just hanging out in the hall waiting...I waited and waited ...food thing I was not really having a heart attack. After they took blood and did ekgs they sent out to the waiting room lobby to wait for a room nasty room people coughing with no mask . Drive to another hospital

They've always been helpful. Met a couple bad nurses but most are amazing

Been here 5 hrs, it's freezing. Would have been better off asking Google for a remedy and getting some eye of nuit and a cauldron off Amazon!

I went in with a stomach ache and received a $1000.00 BILL. this doctor ran every test under the sun that she could and the answer I received was " oh you must have had a virus". This has to be the worst hospital on the eastern shore. Not to mention she was so annoyed that she had to deal with a sick patient. I felt like she just wanted to get me and every other patient out of there because, duh out was shift change and her over paid butt wanted to go home n feed her face

Why am i still in this damn wating room in so much pain!!!! So far 4 hours

Gotten to big to fast er is awful! Floors nurses are nice.

They have superb customer service. The staff truly care for their patients and they always go above and beyond! I have been coming here years and I always encourage anyone I know to use this hospital. If they experienced, CHOP, they will see a huge difference.

Wish I could give minus 1. My sinuses were bad I was promised and assuered they would be fixed. It was a painful operation that ended in disaster. I have worse issues and now I have permanent blood in my nose. Also sinus infection which I never had. Hard snot every day and constant sore throat. Please do not use this quack!!!

normally we use Christiana hospital and when my father was sent to the kent general ER I requested he be transferred. because we live in Newark. I am so glad we stayed at Kent General. He had the most amazing care while there. The nurses were extremely attentive to his needs, and the doctors were constantly in touch with us. Each morning a nurse would call to inform us about the previous night. best part was we didn't feel like my father was on an assembly line... they didn't rush to discharge him before he was ready... very unlike previous visits to Christiana.

Hubby had chest pain and shortness, shortness of breath and high blood pressure. 3 hours sitting in waiting room to finally get a bed in ER. Never coming here again!

Emergency room
Really nice people but lazy.

I had outpatient surgery on May 15th on my foot. The staff in the Day Surgery department were amazing. I was treated well and actually was laughing along with them. Nurse Shariti was awesome.

Absolutely wonderful!

Previous years people's motive to choose this profession was questionable but, the staff over the last 5 years or more in the ER have shown strong professionalism, Care and respect to others. I pay attention to how you treat me as well as other patients around me, good job. I want to say thank you!

I don t do reviews, but after setting in this ER for 7+hours , while everyone around me is snoring my pain found it own cure .

I m still in awe of the egregious health violations that are happening on a daily basis at this so called health facility. I brought my wife here after she experienced multiple seizures along with swelling of the brain and they offered zero help, nor did they even attempt to help my sick wife. After explaining to these inept doctors of my wife s misfortunes they literally asked me, what did you want me to do about it? I also left the hospital after 12 hours to grab us clothes and I come back to find my wife seizing on the floor with bruises from head to toe. I felt so helpless. I thought doctors and nurses were suppose to help people. I had nowhere to turn in my time of need, because the healthcare personnel here decided my wife wasnt worthy of medical help. To top it all off they flat out accused my wife of taking meth based on her tox screen. She told them upon being admitted she takes adderrall on a daily basis. They couldn t be bothered to ask or even look at her chart. They thought it would be a better idea to accuse a sick woman of using illicit drugs.

If you truly value you or your loved ones health go somewhere else. ANYWHERE else.

Worst hospital ! I have been here on Three separate occasions each time it took hours , you will die in here . Bring pillow , blanket , snacks , Lunch , and dinner that's how long you will be waiting . No blankets ER is dirty , waiting area dirty . I would give this place no stars at all but I had to give at least one.

The service is poor. Everytime we have to go here something ridiculous happens. I (still have, even after being "treated") pain from wax build up. The throbbing, stabbing pain is sometimes excruciating. The doctor told me 30 minutes to come back after pouring peroxide in my ear, but forgot and took an hour. This was my most recent experience and i shall not be going back to killer kent if thats how they handle a situation so minor. (Update) kent general told me my right ear was fine. She said that she could see my right ear drum and that it wasnt an infection in my left ear. Went to a walk in clinic today and was told that my right ear looked like my left. They cleaned my right ear and sure enough, a big ball of wax falls out. Then they try cleaning my left ear and tell me that its probably infected because wax build up shouldnt cause pain in the jaw. I would not trust kent to diagnose even the commom cold. Honestly ridiculous, a terrible establishment.

Some staff super nice a lot of the nurses act like they don't see you...The floor in the room and outside the room was too dirty..

Never had a problem here had all 3 babies here gonna be honest here which you should be..
The emergency room is slow yes what do you expect they have a lot of dang patients and are busy.
But 9/10 I always have a nice doctor and staff memeber to deal with.
Also labor and delivery are awesome like seriously don t let someone talk you out of birthing here due to the ER..
They are not the same no where near the same people.
Especially NICU they are just a blessing sweet professional and caring for your child.
Every area has its strong and weak points honestly.
But remember this it s a hospital you are not royalty you will be treated with respect but will be taken care of as soon as possible depending on your severity of the issue at hand.

I went to this hospital with stomach pains and vomiting, they had me wait for 10 hours while I was back and forth to the bathroom to throw up, and no one came to take me to the back. A man who needed his forearm reset after an accident sat in the waiting room holding his arm in pain with two fingers broken on his opposite hand and was finally called back about 2 hours before I just up and left. I sat down in those chairs from 11:30pm Feb 13th and finally got fed up and left 9:30am the next morning. One woman came in, with her husband with a fever and stomach pain, the husband was obviously getting upset over the wait and was told I m sorry sir we can give her Tylenol but there s been people sitting here for over 13 hours. They finally rushed her back after her head rolled back and she past out from the fever. One gentleman was on dialysis and was sitting the the er since 6:00pm and wasn t called until 12 hours later. They even accidentally removed his AND my name from their rollcall list, so we were completely forgotten about until we said something. I wish I could make something like this up on the fly, I m glad No one was having chest pains or a heart attack. The ONLY thing I can say was that the nurses were very patient and very sweet. Even when people were getting irritated they remained kind and calm. Never going back though, but the nurses were nice.

Me and my Military husband just found out I was pregnant and I have a history of miscarriages and I wanted to make sure our baby was okay and I spent four hours there and no one came to check or call me back for my BABY so I ended up leaving because it was almost midnight and I had been there since 8. Everytime I go I wait for so long and I end up having to leave because I can t wait anymore due to pain or hunger or being upset.

I came in from work tired and mentally exhausted and the moment I stepped foot in the outpatient department of the hospital Judy greeted me with a smile and a reassuring sense of urgency, I immediately was sent to register and LeAnna was absolutely amazing. She was knowledgeable professional and extremely pleasant. I sat for 3 minutes after finishing up getting registered and Rhonda came and greeted me with the biggest smile that reached her eyes and talked to me the entire walk like down the hall like we were old friends. She was so sweet and kind & the lastly Shannon from Diagnostic Imaging Tech comes and gets me and without fail she has a smile on her face, extremely efficient and knowledgeable. This is THE BEST experience I have ever had in my entire life. With all of my recent medical issues I've dreaded any interactions with healthcare providers but these ladies not only did their job but the renewed my faith in genuine people in healthcare field. Thank you ladies!!

This place is the pits. Nearly all of the staff is rude and cold. 6 hours in the ER with my girlfriend for a very basic illness. You could see that some people were trying but the overwhelming majority of the employees were more interested in talking to their Co workers than providing health care. Very unsterile practices that I ve only seen in 3rd world countries. No gloves being worn by people administering drugs, starting IV s and collecting specimens . The Dr (Cullen) was the only bright spot of this whole experience. She was very knowledgeable, caring and was polite. Observing The support staff was like watching recess at an elementary school. If there was a formal hospital operation inspection I m sure this place would rank with the rankest at the bottom of the barrel. Spare yourself and go to Christiana hospital or any other facility!

I have never witnessed such staggering incompetence. No communication between departments. Lack of empathy. Would not recommend this facility for anyone.

I was waiting for about 5 hours because I had puss oozing down my finger from me slamming a car door from my finger but I gave 2 stars because they were nice and got right to work when my name was called

The wait at the ER is atrocious but God, DO NOT HAVE A BABY HERE. DO. NOT. HAVE. YOUR. BABY. HERE. Don't do it, please. The staff nearly let both my wife and my son die. They mistreated us, insulted us and refused medication and food from her. Forceful and beyond opinionated. Worst experience of our lives.

I wish we could rate this a 0. My fiance and I had gone to the ER because he was having problems breathing. They gave him a steroid and breathing treatment and told him he was good to go. Now they did run a few labs and give him a chest xray however they told him he was good to go home and to just get some rest. We went to his primary doctor after that because he still wasn't feeling good and told them What happened at the ER they requested the labs from the hospital and took one look at the xray and asked if he was aware that he had pneumonia. So they neglected to tell him that he had pneumonia at the ER and that kills people. They should have told us while we where there and not just acted like he was good to go home without any antibiotics at all. May look onto filing a report of negligence.

While there was absolutely no wait time in the ER past Sunday, I was less than impressed by the lack of knowledge the PA and nursing staff had in caring for my daughter. She was injured on a trampoline and she had x-rays of her knee/leg. They acknowledged there was swelling and warmth to the touch. However, the report was that there was no sign of break or tear. Come to find out that there is a very clear and obvious fracture of the Tibial plateau that 3 medical professionals who are not currently treating her spotted. Please, your staff needs to be more thorough and accurate with the care of their patients, especially children.

Avoid anything and everything BayHealth. They do absolutely nothing and charge you an insane amount of money for it. They don't care about your health in the slightest, just the money.

It was my first in this hospital. I had some difficulty with my health and had to go to the ER. The staff, the nurses, and doctors were very friendly! They take their job serious and make sure everything is correct. I was at the hospital almost a week and yet they did not give up on the friendliness .
I would recommend this Hospital. I m not sure why it has bad reviews. Maybe some Karen jk anyway I m soo happy. My husband is also happy Thank you everyone!

I went into the hospital for a simple outpatient procedure. I will say that the entire medical staff were very good. However, because of hospital procedure I was placed in a very uncomfortable position which made the entire experience was extremely unpleasant. When I addressed my complaint to management their attitude was basically "we're sorry it happened but we really don't care". In a regular commercial business, the correct thing to do is compensate the customer for such an incident. However, the hospital management's position was essentially, that they are a hospital with no competition so they really don't care about your problem. As a side note they bill came to $50,000 which worked out to $6000 per hour. Very outrageous when you examine the billing details. Be warned that should you experience a bad situation in this facility, management will not help resolve your issue, all they appear to be interested in is collecting your money. As a side note, due to the anxiety and stress brought on from this situation, I suffered additional medical problems.

Read the reviews, it's like most of these people don't understand how a hospital works... ER's are rough, you don't get sleep, usually you can't eat until they figure out what is wrong with you. Every time I've been there it's been a pleasant experience considering the situation.

If you like waiting with your sick child for 8 hours, only to be told she doesn't "look sick" then this is the place for you.

We arrived at this hospital at 11pm, as our four month old daughter was running a high grade fever and vomiting profusely. After having a nurse confirm she was in fact I'll, we waited nearly 6 hours to get an exam room. After finally getting an exam room, another nurse re confirmed she was still infact sick. After waiting another 3 hours ( 8 am by this point ) I asked the nurse when we could expect to see a doctor. I was informed that my daughter didn't look sick, so they did not call a doctor. We ended up leaving and contacting her pediatrician. I can only imagine how many other people have not seen a doctor at this facility because they don't "look sick" to the staff.

Only visited the Neuro icu staff was good. Clean well maintained ward.

Crazy...Loooong waits in emergency. I have taken my mom several times and each time an average wait time of 6 hrs. The president of the hospital needs to make some smart decisions and have a hospital that will serve the elderly and children first if they are at the same level of urgency as the others!! Crazy...Pick another hospital!

Just went there for my son's 104.7 fever and they said that we are under dosing him. The Motrin box clearly said 7.5 for my child's weight and age. The doctor told 10 ml of both Motrin and Tylenol every 3 hrs. These people are insane!

They were very helpful in our need help get my son back to normal.

Thank you to my doctors and nurses during my recent stay.

This place doesn t deserve a star honestly.... I have been sitting here for 10 hours with pain in my liver area that has be bent over on the floor and still haven t been seen but some people who came after me did..... this place is ridiculous!!!!!!!!!!!!! Oh have I mentioned I still haven t been see !!!!

Instant mash potatoes for one thing.
Service here is horrible. We have people in the ER for EMERGENCIES while the staff here stands around and talks and laughs. Wanted a pillow but that seemed to be very difficult in doing. If you want to live don t come here.

Excellent! The nurses were polite, the PA was wonderful. My experience was great a couple years ago.