Auto Smeeing Soest BV. Reviews

Excellent service and friendly employees, but bizarre expensive. They charge 311 for replacing a rear wheel hub on a Peugeot 107. At the Van der Pouw Kraan garage in Soest they charge "only" 209 for this. I finally had it done in the south of the country for only 133.10 so that's not even half of Auto Smeeing.

Recently visited this car company to check out a car we saw online on the website.
I have to say they are good at thinking about the best solutions, and strong in communication. Due to the fact that there was no opportunity to test drive the car last weekend, they came to us by car to experience how it drives. The seller was able to tell us about the car in peace and we had plenty of time to really walk around the car and see in the daylight what really stood in front of us.
Extremely friendly employees who consider hospitality to be of paramount importance!
In a few days we can pick up the car and then we can assess the complete picture.

Christopher helped us well and the experience at Smeeing was also positive. Professional organization that keeps appointments and where you can do good business with!

Day watching cars. Wow more than 700 in stock. Fair prices

Super happy with my lease car from you your service is top and accessibility also very nice. You can also wait in your lovely pub.

We drove to this car company because we were interested in a car. After walking around for a long time, NO ONE came to us to ask if they could help us. We found it very disappointing, so we turned around and left again.

Customer for 15 years here. Large car supermarket. Something for everyone. Also for the smaller wallet. Own repair site which does a good job! Hospitable and they think along with you. In short, a good reliable company.

First we had to wait 6 weeks after purchase for the delivery of the car. Before the purchase I drove a test lap, then indicated twice that it makes a lot of noise. Everything would be completely checked "again", during those 6 weeks of waiting we had contact several times. So I told them several times to look at that sound. After 6 weeks we could finally pick up the car and I asked them if that noise was gone. Just lying in your face, yes, has been checked and made all right. After 1 km driving again deafening noise. Arrived home and heard a mechanic who knew immediately to say wheel bearing is broken. Never buy a car there again. Thank sellers for lying and not taking the customer seriously.

Reliable and good car company. Already had several experiences with Smeeing and all positive.

Too large, not enough staff.
Arrogant seller hit who after my test drive had no time for me since he was busy with other customers. Have to wait a long time for an employee. Other staff (no sales) was called in to help me. An older man had little patience and also had to help other customers. Eventually I got a "good" employee (no sales) who helped me in the right way.
Got ridiculous trade-in proposal. Not a company for me to do business with.

An appointment for a test drive at 10 am, because all kinds of things such as door opening other building stuff suits and show me the price, I could only go to 1030 "test drive". Once at the car showed that the battery was empty, but fortunately this was soon rectified. Then find out that the tank is empty. So first had to be refueled. So I asked if there was no gas station around here, but apparently they are filling up at a gas station that was a lot further away. That would mean that in 1040 I was able to ride only.
I had planned that I would leave at 11 am because my nephew was bringing me and he had to work that day.
So I said I do not have to drive, or else comes my nephew too late.
But the price I was still be given a car that I have not been able to test drive.

So final score ...
Have I lost 3 hours of my day and have I had to incur around 20th in costs for 2 A4s with packages of a car that I have not driven?

I'll go somewhere else a golf shop or A3!

ps: they do have a wide range of cars, but don't think it will help you if it happens that way more often.

2nd time that we bought a car here, again excellent service

A little more information after a turn of your car would be nice

Today we picked up our new car, a nice white kia rio, we were received in the cafe .. we had to wait because the car was not ready for the delivery, it would take half an hour longer .. but because we are longer We had to wait for a petrol tank .. what a top service

I would recommend auto smeeing anyone who is looking for a nice young used car

Have just removed the car from there and I am really very satisfied. They are very reliable and live up to what they say. Highly recommended

Excellent business with excellent service.
Gives good advice, reasonable prices.

In handling of the sale of the company car neat reception, handling and personal approach. For the buyers of a car at Auto Smeeing, for your information, a good check of the car before it is purchased by the company, thus also a recommendation for the cars you buy there.!

Hyundai Genesis seen for sale for 10,500. Later at another dealer in Alphen for 14,500 and now at Lubrication for 17,945. The question is, has it been made more beautiful. Not at all. The same rust spot is still on the side. And crushed stone in front. It is unique in the Netherlands. Yes THE PRICE is correct.

Lots of choice. 6 years ago bought a Toyota prius for a good price.

First call if the car (s) that you see on the site and want to view are actually there. We came for free. There was an error on the site according to Smeeing ... strange. There were a lot of used cars.
Successful elsewhere.

After a messy reception they let me test drive in an occasion where the gearbox was broken. This was unknown, according to the seller, and would be repaired by the garage. Then had no follow-up while it was agreed that they would check the car and make another trade-in proposal.

Let's start positively. The range of cars is enormous and the saleswoman extremely friendly and helpful, but that was what we thought.
Due to the enormous amount of cars, you search your own rot for cars with certain properties because there is apparently no system in the displayed cars.
Of the 3 cars that we had chosen and would have a few kilometers (so new) on the counter, this turned out to be much more. From hundreds to thousands. The cars had been put on the site new after they had been loaned or their own staff drove around. When we finally agreed on a car, it turned out to have been given to a fellow dealer by an otherwise very uninterested seller. Then the size was full for us and we went to the real dealer.

Today via "I want to get rid of my car" my car was sold to Auto Smeeing in Soest. Compliments for the method of handling: flexible and professional. For a reasonable price I succeeded perfectly. Recommended!

Picked up my new car last Friday. Super happy. Also received a nice trade-in price and can get some of the price. In other words, my next car is also from there

Pleasant atmosphere
Great help
Neatly delivered the car.
Class!!!!

A bit strange here. They import cars themselves, but if you ask how many owners the car has had in Germany, they don't know. They can say with certainty that the car has never had any damage, a bit separate. Furthermore, they do not feel that they are willing to help

Last week brought my car to Auto Smeeing for maintenance. Everything has been neatly checked and repaired where necessary. The car is now running super again and I no longer have to worry whether everything is in order. Good and fast service. Top!

Friendly people, clear agreements, very neatly fixed a defect within the warranty. Good service!

We were watching bikes here. Nobody came to ask if we wanted to be walked. Mister just sat at his desk doing nothing

MOT inspection!
They make up things to fill their pockets, things that were not broken or needed to be replaced. Have another garage look and it turned out to be completely unnecessary! Never here again !!

Bought a car for the second time to my satisfaction.

Good and fast service. Customer-friendly, knowledgeable.
The quick service is recommended!

Great place to buy a second hand car in the Netherlands. There is a great choice of cars, and people are very kind. There is a complementary bar where they can entertain the customer and a quite large playground area for the children. It is a good place to see second hand cars with the family!

Appointment made for a test drive at 3 p.m. The reception is not manned on arrival. Eventually approached one of the three salespeople who were talking to each other but did not appeal to me as a (potential) customer. Referred to the pub where the hostess had to "pamper" us. Waited over half an hour but seller Elwin still did not show up. Then just left. Elwin has not bothered to call us to ask why the appointment went wrong. Misplaced arrogance; I don't buy a car here.

Bussie bought from them a month ago. Take a test drive first. The car was put down so that it could get on and off.
Drove well so bought bussie.
When I get home I remove the key from the ignition. Went back in with a lot of effort and didn't want to turn around. The ignition lock was finally worn out.
I contacted Smeeing for this hidden defect. I was informed that I had bought the car without a guarantee so they would charge for the replacement of the ignition.
Unfortunately, it says in the Civil Code that you can expect a properly working item from goods purchased for the value that I have paid for them. (Quite handy if you have a girlfriend who has been a lawyer for 20 years)
Two hours of talking with a lad of effe 20 years old working at Smeeing. He kept his leg stiff. The seller there. Also did not want to give way. That ended with a 50/50 deal. I did not accept that. In between, I made an offer that they supplied the lock ( 500, - ex VAT) and that I would put it in. They accepted that. (10 minutes work. Easy money, Smeeing).
Car purchased through a lease company that cooperates with Smeeing. Chaos too. Still not received a contract from them.
And as a nice surprise, a bill from the lease company of 150 for administration costs. Is therefore not communicated by the selling party (Smeeing)
I know that car dealers are crooks, but I didn't expect that from such a company.
Make 599 roadworthy. (New MOT 19.95 and name set 9.91 included) For a few mats with their name on it. A sticker on the back window and the license plate holder with their name on it.
The rear tires were on a 3 mm profile. Legally sufficient. But a set of tires does not cost them that much. I'd rather have had a few tires. Then they can come and pick up the mats again ....

No, these guys won't see me again.

Update: Put the slot in yourself. Now I have had a bill for the lock.
I think I will personally return the invoice. This will not be a friendly visit .........
So 1 more return .......

Large and many cars, I have seen a choice for everyone

Car offered for purchase. Received good price, communication a bit slow at first but handling was perfect. Company follows all agreements, definitely recommended.

Everything was arranged for me and I bought the car. Friendly staff

Good offer for almost-new Kia Sportage, neatly handled, after some reviews here become a little alert (is there a snake), but no, even in the aftercare I still met while they had a financial salad can beat. Honestly, it takes the longest time, was the motto of buyer Stephan. So they earned nothing, but a 5-star rating! Spread the word.

Friendly staff !
Beautifully maintained garage with a variety of brands and prices.
The cars are there to see if they are all new!
If you buy a second hand car here or sell your car, you feel that it is reliable.
This garage is a must!

Neat cars & friendly help only did not come true with the price of the car.
For the rest a well arranged company!

Many cars, you can view everything at your leisure, no salesmen on your neck, test drive possible. When it is busy it is difficult to obtain information

Very long wait and trade-in price was really an insult.

auto op schade, slecht gemonteerde onderdelen, beloven reparaties verwijderen. on gekocht willen ze de auto niet binnen 2 week terug voor terugbreng dit staat op dit garantie pakket
Mijn latste car daar gekocht
I bought Renault trafic from 2015 from them
After 3 days of purchase it turned out with
The rear door is being repaired and the varnish has cracked.
The front bumper has come loose and the plate under the engine is bolted from another car. After receipt, the steering wheel began to vibrate, I arranged for warranty repairs but it turned out that only the tires were changed and the door painted again (they have a different color) the bumper twisted with screws not original ... on the day of picking up the car dirty and dusty from the paint shop
I do not recommend

I went there to make myself inside a mirror, which turned out to be impossible to make and a new one had to be put on and that cost about 224 euros, which I find already overly expensive. I and my husband went after another garage and they you only have to drive after the ford and stick a new sticker then the mirror is already made which is at least fair that man she is already pure scam we go after ford for 1.80 less than 2 euros I could make my mirror and they even had to laugh at that amount and sides not neat that they do it is pure scam well here I will never come again

Beautiful assortment, friendly staff and good prices!

In July this year I went to Smeeing with my boyfriend because there was a very nice Audi A1 for sale. We were well received and the car was reserved for our test drive. After that it went downhill. While discussing the possibilities, the seller showed little or no interest and nothing was really done with our questions and comments. It also turned out that he already had another appointment shortly after the test drive, so that most of the time we were put down in the canteen without someone to help us further. When we expressed our frustration to the seller, there was no real response. In the end we bought the car, but only because we thought the car was amazing, if we were to rely on service and customer friendliness, we certainly wouldn't have bought a car here.

We have been very helpful. Have traded in our beautiful car and bought a beautiful new car back. We are very satisfied with the customer-friendliness. Are you looking for another car. Then go to Smeeing!

Appointment at 1 pm. The seller was only there at 1.30 pm. Car was not ready for a test drive, which was promised and a seller who indicates that if you want a high trade-in price for your car you must be at the dealer. I had too much expectation from this car company!

1 car bought from this company, but the tires on the inside of the rim were as good as finished with pieces out and cracks, so check your tires carefully before driving away from this company because nothing is being done about it

The good thing is that the canteen is very nice and the lady very nice. Sellers get a little frustrated when your first choice is not bought. The company is so large with a huge number of cars that they cannot see the forest for the trees. The seller cannot say anything about the car and therefore knows nothing about all the negatives. 2 cars test driven and 2 with a lot of damage, unfortunately. Cars not purchased. Waiting time for seller to return keys more than 10 minutes per car. So no match.

Top company that keeps to the agreements made. Why? Purchased an MB A180 in mid-February 2019 (with a 12-month BOVAG warranty). Have some minor repairs carried out at BAAN under warranty. However, the car suffered from water leakage (known ventilation grilles behind the rear bumper), resulting in excess water behind the drivers and passenger seat. At that time, the car was + - out of warranty for three weeks.

A short phone call to the MB dealer where I was told that the repair would cost 2,000. So Smeeing just called and explained the story. If I brought the car, they would look into it. No sooner said than done. Car left at Smeeing after driving 137 km. Also indicated that there are some black stripes on the b-pillar. Hereby Mr. Morelissen indicated that he would like to polish them.
Regarding the leakage, the ventilation grids turned out to be the culprits. He would check / repair Smeeing. Repair proposal out of leniency 50/50. Total amount 440/2 = 220 to be paid. Car was then neatly delivered to my home on the trailer (137 km). The B-pillar was cleaned and the tank was filled 3 / 4th (as agreed).

The next day in the car I found out that the floor covering is still very wet. Therefore called immediately with Mr. Morelissen. He indicated that the car would be picked up (again 137km with the trailer) and that they would look at it again. The entire covering was removed, dried and replaced (see photo). An extra was that they had polished and touched up a small scratch on the driver's side. The car was then delivered home with the trailer (137 km).

In short: I am satisfied. Nick Morelissen is a kind of man who keeps to made agreements. Topper!
We like that. No fuss, agreements made are kept. Then I am not the most difficult myself. Of course also made possible by Smeeing himself. And before I forget your driver is also a top guy. Always cheerful, always smiling.

Perfect appraisal, neat reception, neat handling. Very businesslike.

Enormous choice in quality occasion cars with great warranty pagages and proper after sales service

Many occasions from all classes with a good trade-in policy and tasty coffee

Always had my car serviced here and generally everything was neatly done .. until that one time.

I came in with a light from the ABS. ABS stopped working and Auto Smeeing would read it out and fix it. I liked the quiet wait in the pub, but you pay for that too ..

After a while one of the employees came to me and indicated that the left sensor had been replaced, but the light still remained on. They wanted to read it again but were charged around 120 euros to read it again. In addition, it was casually announced that a lamp was broken and they had replaced it, ala something of 14 euros in costs. Cost is not that high, but I already had the lamp at home and do not like doing 'just' things.

Given the high cost of the reading, I decided not to do it immediately, but to drive around for a while. So just kept driving like this for a few weeks.

After a few weeks decided to go to a garage anyway, but chose another garage that friends recommended. Vehicle parked there and has been neatly repaired. According to the mechanic, the left ABS sensor was broken.

?? That was just replaced by car smeeing ?? Called by car Smeeing, would sort it out and call back. Dropped by two weeks later. Even then story explained, new repair still cost 130 euros, for actually double work. They were going to find out and I would be called that week after that. It also took a week indeed.

Auto Smeeing came up with the story that I should have come up with it earlier and if they had known they could have done something with the supplier. Now that was not possible, so they offered a 25% discount on the next repair .. In my view, no chance offer. Especially considering the 130 that the repair cost again.

Apparently Auto Smeeing does not check his / her repairs at the end .. Because you come for a new sensor, but it has never been checked .. You would just have your brake discs replaced there!

In short: Lost customer! ;)

I had found a very nice car, immediately sent an email for a test drive. After 10 minutes I was nicely called back to ask if I wanted to trade in a car. I wasn't sure about that yet. This gentleman said you can always do it, it's not required. Okay clear. I have sent all the requested information via WhatsApp. So far so good ... A day later I heard nothing. Called immediately and it was neatly picked up. However, what shocked me enormously is that you have to sign a preliminary purchase contract before a test drive can take place. Covid or not. This is a very strange state of affairs. A pity because we were certainly interested in the car!

We went to car Smeeing on a warm Sunday, it was extremely busy and we were unable to speak to a salesman.
At the last moment I spoke to the hostess about this and we wanted to leave, a salesman Mark Hogedoorn overheard this conversation and took us to look at the car.
I must honestly say that I was no longer planning to buy a car from Smeeing, but my partner really wanted this car.
I noticed that Mark was genuinely sorry that we were a bit disappointed and he offered that we could make an appointment and a test drive before Monday, but only if it felt right for us. We asked Mark one more question he would come back to,
Monday morning we got a call from Mark, and he had sorted it out and called to report it. Partly because of this, I felt taken seriously.
Monday at noon we did visit again and I have to be honest, Mark took the time for us, the car drove great and it felt good for us.
We urgently needed a car due to an accident that temporarily prevented my partner's car from being used.
Our new Audi A3 was ready on Thursday.
Mark you are sincere and honest and a great asset to Smeeing !!!!
Because of this you have a customer there.
In addition, Aad also helped us with the delivery of the car, a nice man with an understanding of cars and a nice dose of humor.

Thanks ,

regards
Ryan and Rachel

Nice place, nice young used cars, friendly and non-intrusive staff.

Bad experience here. Are you going to buy a car from 70K and they say it is an HSE version. Turns out not to be. Please indicate that. Are they saying he got a lot out of that package ?! They sell you with a warranty. Turns out he just still has warranty from the dealer. So you pay for nothing. But it is said that it is nice: Double guarantee. Turned from: Yes, there was also cleaning. But I paid for that too. But this is more cleaning because it is a big car. Will you come and pick him up? First thing they say is. You are 10 minutes late. Nothing like a bottle. Or nice and congratulations. Ask what options are there. They don't know. You will be served even better in a pancake restaurant. After the purchase you have to send 3 reminders and threaten to write a review before there is a response. Worst seller ever. Maybe there are also good sellers, but he certainly wouldn't do business with Bas.

Yuck, bad service. I had made an appointment to discuss the possibilities of a lease contract. First, I had to wait a long time before I was helped. The gentleman who eventually helped me spoke to me as if I were a child. I had the feeling that he was not taking me seriously at all. I felt very humiliated when I left the place.

Helped by Mitchell van Loon, very patient and very cooperative.
Have several times in various cars allowed to drive to make a correct decision, also had a nice trade-in deal for my own car. My next car will definitely be picked up at Smeeing again!

A big deal with a huge selection, but also the mentality. Don't expect personal attention.

Much to see. A pity that a lot is locked. Is very difficult to be in different brands.

Large, wide choice, beautiful cars, very friendly staff

Promising little giving makes a madman live in joy! ...

Nice case good assortment of cars OJA also to bicycles