AMMONITIA Review

Hello, who can help me on the subject I can not contact by email or phone the agency AMMONITIA, I am a tenant and I have lots of problems (bay windows, sink, shutter, terrace, and no smoke detector) it's a shame a disaster ... What recourse because if I don't pay my rent I'm the culprit? By cons no problem to send me my due date with an incorrect address ??? shameful

Escape at all costs. Terrible commercial service, one-time experience, and never again !!!

The agency offers a turnkey accompaniment. From the signing of the mandate to delivery and management. Which is very appreciable. They also showed great patience and were able to listen.

An agency that does not know how to meet the needs of tenants!
3 weeks without cumulus and answer us "take a shower elsewhere."
Rude on the phone when you manage to get them.
People who are trying to rob you, pay attention to the condition! You never get your deposit check back and you are still being asked for extra money!
Never go through them for advice!
150 of cleaning while the apartment was Niquel photo in support, and apartment finally already re-let. 100 for a table already there from the former tenant, 11 , 35 here and there for bathtub seals, a vmc and 34 for the cumulus cover by remit while it was just that of the 'old that I leave in case of need.
Thieves, incompetent

Hello,
To flee urgently .... Sincerely I had never seen that, I moved several times in my life. I have always recovered my deposit I am careful. This is the only agency that returned me 50% of the deposit ... Compared to the inventory of entry nothing had been added ... AVOID ... Moreover they did not no respect for people. They are not professional ... We are cash cows that's all. I repeat do not go ...

New team at the top! The company has changed a lot since the previous reviews!
Ammonitia is much more responsive now
I strongly advise

I could hardly give my experience as a tenant with this agency because I have never been able to have anyone on the phone !!
I called for days to visit a lot of apartment and nobody ever picked up or returned my calls / voicemails / sms!
Not even worth a star.

I see that I am not the only one to be scandalized by this agency. One of the windows in my apartment is shattering, I'm on the second one recommended, I don't know how many emails and calls and NO answer. It's a shame. I do not understand how such bandits can still exercise.

Inadmissible! No way to join them for nothing ... as a tenant we are treated worse than cattle! REGISTER FOR THE GROUP FACEBOOK "tenant unions against ammonitia" let us be united and remember the laws to these thieves !!!!

To flee, incapacitated people who do not control the work done by the companies of cleaning, electricity and pruning of green space which take advantage of it to bacler the work ... (and that requires increases in charges thereafter which are miscalculated ...)

RUNS TO LEAK !!!
Everything went well until we returned our rental
They took work from us on the deposit while it was in the inventory, never respond to calls or registered letters with AR that they signed.

Worst than mediocre ghost agency. Honestly, my fingers are on fire to have to put at least one star on this notice.

Glass cracked due to thermal shock due to a construction defect. Need the ten-year warranty and therefore the owner and therefore ammonia. I have a new "manager" every 3 months without any information being given to the tenants and therefore it is very complicated by email and telephone. The standard is most unpleasant and incompetence at its peak. We are in the middle of winter and I and my 5 year old son are condemned to the draft and risk of injury. An agency to avoid for its after-sales service.

I just want to clarify that a certain Jonathan had been very successful during a key problem and it is rare enough to be specified. Thanks to him who unfortunately is no longer the manager of my apartment ...

This agency is a real scandal. No answer ... Can't wait for it to close!

Management at the top despite the opinions that fuse. We thank the manager for her responsiveness

Indeed ... The lady of the "home" is unpleasant as possible, I suggest changing her occupation because apparently she does not like what she does! what a shame to be so unprofessional!

Catastrophic management of problems, lack of response 3 times out of 4, unreachable and disdainful ... We are forced to fight and threaten legal action to simply get them to do their job and respect our tenants' rights ... absolutely avoid!

To flee at all costs !!!!! Not at all on prices. Impossible to join them, "she will call you back in the day". Never remember

You have to harass them to get an answer and when it comes to getting money it's a disaster. Clearly avoid this agency.

!!! Advice to all people who would like to get involved with this agency (owners and tenants). !!!
This agency is to be avoided.
The person who shows you the goods is incompetent and does not even know the characteristics of the apartments he is showing, and does not know anything in terms of operation (example: the thermostatic head of the heating was not there during the inventory of fixtures of entry and for him it was NORMAL ...), arrives late and without pen.
He also put "New Condition" on all "Good Condition" points so be careful of your entrance to the premises if you engage with them. Note that you have a few days to modify and send a registered letter.
He also forgot to give me my access codes and made a mistake when he told me where the entrance to the car park was ...
The agency also gave me no information concerning the Gaz Engie contract which is applied to the building, I had a hard time finding it by myself because it is a special service. You see the seriousness.
To pay on the internet the fees ect ... that I wanted to pay on the day of my arrival and they refused because supposedly it was only on internet, the girl from the agency took it on 3 times without ever include all of it because each time it made a mistake. She had cheated on me the second time when I told her it wasn't good.
They realized 3 months later that the fees had not been paid ....
I wanted to warn the owners of their incompetence but impossible to have their number or their address, they protested that if the owner goes through an agency it is because he does not want to have the tenant directly except that when dealing with this kind of provider it would be good to be able to inform the owner.
If you want to leave and get your deposit back I advise you to leave them a month behind in rent because otherwise you will never see the color of your money again unless you have time, energy and money to spend .
Also know that instead of setting up a direct debit you have the right to pay your rent by check or by transfer, which allows you not to have unknown amounts withdrawn when they decide to do so.
Poor quality agencies I have known but never like that ...
Fortunately, I was lucky enough to live in a new building and to be able to deal with the only problems I had.
Sincerely don't get started, I have doubts like the majority and I started because I liked the apartment but I was wrong.
A good hearer ....

Company with zero communication, very haughty, does not send any mail, it's nonsense !!!
To flee !

horrible to flee at the beginning they answer the calls etc once the contract is signed no more nobody answers neither the calls nor the multiple mails, receipt of rent incomparable of the expenses at all goes of the amounts to add without explanation.

Considering the number of bad comments received this agency is very clearly to be avoided. For people who cannot obtain their security deposit, know that it must be refunded to you within one month. After this period the agency owes you a penalty of 10% of the amount of the monthly rent.

The only way to assert your rights is to post registered letters WITH REQUIREMENTS TO PAY OR REIMBURSEMENT (or registered mails which are cheaper), without that you will not be able to prove anything. The phone does not work with this agency and the emails are almost the same.

Pay close attention to all their calculations !!

Go to the house of justice and contact the conciliator, it's fast and free. Do not pay anything without asking for all the supporting documents that you are entitled to request. Finally, call on the ADIL in your town for advice. If you are owners, run away! By dint of receiving letters from the courts they may begin to move. I forgot, also contact your legal protection insurance in case you have to sue !!

For my part I know that it is far from being won with them and many letters remain unanswered.

Unable to reach by phone
Neither on landline nor on cellphone
Called more than 30 times over 2 days
It's not serious

If you can go your way, avoid this agency !!! Unprofessionalism like I have never seen. We have been rented for 1 year and it's been 1 year since we run after the manager to have a component repaired, then now 2 months that we run after her for infiltrations in the living room ! She doesn't even bother to answer the email or the phone! A shame

A disaster, incompetent notorious besides being thieves !!!

I have never had to do before to so stupid operators. It's to die of laughter. A scandal, a cocktail of nonchalance, incompetence, laxity, but to have a big mouth that for cons. Shameful.

To flee urgently! I can't even understand how you can come to such a blatant lack of professional conscience. The front door of my building has been dysfunctional since it was delivered: the lock remains blocked, which means that the door can no longer be slammed, under penalty of remaining locked outside. The problem has been "fixed" four times, this is now the fifth time it has occurred, and soon a month that the door remains wide open.

Likewise, the agency has never taken the steps to provide the letterbox battery with a lock, so that anyone can have access to everyone's mail, mail that we will have to soon go and look for the nearest post office, the PTT agents having reported the problem, without response, of course.

And I'm not even talking about several of my neighbors who have suffered infiltrations, and live in apartments that are rotting, without the agency even deigning to contact them again.

I have never had so much inconvenience with any organism in such a short period of time (ten months).

incompetent agency and his team of broken arms that are hypocritical and bad, unproductive, no professionalism, you have a problem, no one will be there, however, pay your rent and shut up, I strongly advise this pitiful agency as much for the owners that for tenants

No professionalism, a certain mathieu agent of the most sleepy or how to say of the most professional, when I read the flow of comments fortunately ent that I did not do business with you because I wonder the day when I will have had a problem in my apartment how I would have managed to reach you, this person never answers the phone, if if he answers you when the property is no longer rented, even dares to turn off his phone so as not to answer incredible a real head to slap after uproar relaunched I let go, ammonitia review the recruitment of your agents because not at all reactive, unprofessional and moreover wastes the time of serious people those who are not your strong "serious". In any case if ever you intend to conclude with these people there do not do it it will be a total regret and again I weigh my words. Thank you Mathieu for giving me the disgust of the ammonitia company

To avoid absolutely! Flee them like the plague. In September 2016 big damage of water as soon as we arrived in the apartment and at the neighbors following defects in plumbing. We are in February 2017 and despite our reminders, no news and no work to remove the moldy and redo the painting. They play the clock by referring the cause to the trustee, the promoter, change manager as panties, do not respond to emails or calls .... Conclusion: it is better to avoid these scammers because to cash the rent there they are move.

Agency just horrible! No respect and no professionalism. We had problems with them.
Real crooks. To avoid absolutely!

ZERO!!! Completely rotten agency makes you visit an apartment in 10min top time because the appointments are chain. Not professional at all did not even tell us about the site to submit the file which meant that we could not even have a chance to have the apartment !! Do not answer the call and 2 days later tell you that the apartment is rented and tell us that he spoke to us about the site, we had filed a case! LIES !!! Incompetent until the end

Very bad agency to flee. I've been fighting for four months to get my security deposit back. Telephone exchanges do not lead anywhere, the people on the phone are incompetent. I send a registered letter if nothing is done I go to court.

TO FLEE !!! I am an owner and it is a disaster on the management of the property

Agency which is neither serious, neither helping, nor sympathetic ... To flee ...

There are so many criticisms to be made about this agency ...
- No respect for the rules
- No follow-up and knowledge of files
- the secretary hangs up the phone before picking up
- Debit of large sums without proof and without warning (700 euros for my part)
- 1 year and a half of rental without being present on the lease

Do not hesitate to initiate legal proceedings (free legal assistance for example) from the slightest problem because it is the only way to make her react (and yet it is not won).

I think all of the comments are consistent.
Good luck to all those who suffer from the disastrous operation of this agency.

To not put 0, like all ...
We would have to wait for another apartment to be released ... But we were in a hurry ..
Today, it is impossible to reach a person at the Paris office.
a boiler that turns and can not be set, the faucet fault ... I think we will end up paying for the intervention ourselves.
When trying to send an e-mail, return mail as the addresses are no longer available: CharlneO ***, BenjaminC ***, MathildeF ***.
the mail recommend will not be slow to leave.
In addition, we had the lucidity not to accept the payment by deduction of our rents. We send a check every month upon receipt of the receipt. We have a delay of one month today because we did not receive the October receipt, and that does not seem to bother them more than that ...

Finally, we are desperately looking for the owner of our apartment Mr. EddyM *** ... If you ever are here, do not hesitate to signal us ...

Pitiful agency.

To escape absolutely !! They are incompetent to the possible !!!! I put 1 because it is impossible to put less.

Very complicated to ask for support and to follow up on his request, despite many calls and sms

Incredible agency. Problems in your apartment? They are always reachable, pleasant and efficient. A treat to chat with them by email, especially when you leave.

So do I recommend this agency? At 100%, I am even thinking of taking up residence in their premises in order to be as close as possible to this pool of knowledge.

Thank you again for these many and warm exchanges that we had about my deposit. Our lawyers have also got along so well that they will probably exchange their phone numbers.

Amotia, my heart beats for you, don't forget me.

P.S

To avoid it is a shame never available person quickly run away quickly fast

The worst agency !! Can not reach them any day or time! No follow-up in the buildings, they are non-existent! How can an agency like this still exist?

Scam, especially not to rent with this damn agency, the apartments may seem beautiful, practical ... The agency does not do the necessary work (leak in the bathroom, wall of the room full of water, mold) . When we arrived, we said that the work would be done, we could have waited until the end of the century. Similarly, the person at the reception takes us for donkeys, similarly for the people who take care of our apartment (because things change all the time). When at the time of leaving the premises, money is STOLEN from our deposit (work to be done! WITHOUT INVOICE !!!!) while the inventory is nickel! I spend beautiful and not ripe! DO NOT RENT with these CO..ARD!

ammonitia a nice kebab of incapable and bad pleasant to avoid !!!!

Incomprehensible that such an agency still has the right to exercise. Does not respect the signed lease practice the pipeautage commercial side no management service. Homeowners encourage tenants to write when there is never an answer. I just lived almost 4 weeks in the middle of filth with questioning of the neighborhood and health services. Flee even if the nominated property is right for you.

Too bad we can not put 0, zero, 1 month and a half to make an inventory no serious, the owners must be delighted with the reactivity of this agency to re-let their properties, to avoid extreme urgency.

6 months without hot water and an incomplete deposit returned, 1 years after leaving this apartment it was finally returned to me! Complicated with them but I see that lately it has improved

I am not in the habit of giving opinions and even less negative, but here it is necessary for the next tenants or owners to choose another management company !!! If we could put negative stars I would do it without hesitation !! Despite countless attempts to get them on the phone, or even by email, it is impossible to get an answer! I AFFIRM YOU THAT IT IS NECESSARY TO FLY THIS AGENCY !!!!!!!!!

Very bad experience !! Forget the repairs during the rental !! Invoice anything and everything to not make a deposit, and no longer respond, neither emails nor the phone. I do not understand the 5 "good opinions" or even how this agency still has the right to practice, I would not stay there it's on!
Only positive point and it is for them, they are not late to collect the rent !!

What a shame to have read the notices after signing!
This agency is lousy, the advisers are lousy!
To avoid absolutely !!

To be banned - No follow-up, no response, no maintenance of common areas. To avoid

In two and a half years of renting, we had to deal with four interlocutors, who did not go through the history of the files and whose lack of professionalism and incompetence were unmatched. Water damage, infiltration: the agency has never reacted to our requests (impossible to join) simply to transfer requests to the trustee or the builder. At the time of the return of the keys, the manager announces us 50th of retained on the deposit. They kept 500th! Without any justification, by retaining provisions of condominium fees on years closed since 2 years! Flight!
Their only rigor lies in the collection of rent: they have never been a day late!
It is absurd that such a structure can still exercise.

The same opinion as all the others. I strongly advise against this agency. They never answer the phone or email. On the other hand to withdraw your rib by email, this email is oddly quickly read and your rent is well collected !! No professionalism !!! To flee!!! Can't wait to go ...

I have rarely seen this ...
Incompetence at all levels.
Unreachable: their trademark !!

Can we put less than 1/5 ?!

A year after I moved into the apartment, still no work done, still no charge adjustment (we pay 80th / month for nothing, no cleaning, no maintenance of common areas ...)

Only negative ... No service however when we have to pay they are there to remind us!

Run away !

If I could put zero stars I would do it because they are thieves especially not to go through them for rent unless you want more than pitiful customer service

Never seen such a lack of respect towards their customers
Badly polished staff
disobliging
Absent
Incompetent
and Dishonest
WARNING!

TO AVOID

A star because obliged!
Very bad agency, very difficult communication because no one who manages my apartment can be reached in case of problems !!
And although my building has only had problems for 3 years, there are some: toilet that has been leaking for 3 days, still no news from the manager after several calls from me + No hot water for more than 3 weeks! It is unacceptable !!! Very very lax!
On the other hand, when it comes to increasing the rent there are no communication problems !!! Avoid this agency !!

Unfortunately, I am forced to put 1 star on the topic of dragon management.
We live in a residence in Moselle, a simple change of shower door takes weeks. It's a real struggle, having read the reviews after moving in.
I was really thinking of a joke, however I no longer have any doubts about the authenticity of the reviews.

The smallest tiny question takes them weeks to answer ... It's crazy. And same price for a more urgent question!

The worst property manager we have ever encountered! Impossible to be reimbursed our deposit (we are ready for 3 months of waiting) despite an irreproachable inventory.

We have put them on notice by registered mail (which I advise you to do if you are in the same situation), you have the right to do so after a completed month after leaving the premises. The amount that will be returned to you must be increased in compensation!

Also do not hesitate to contact your legal protection service, if you have one, they are used to this kind of situation.

Run away while it's still possible! overrated ads, unreachable advisers ...

Never reachable by phone, please who has the address to send the notice letter, because if I go to Paris it will not be the same my patience has limits, worst agency in the world

It is a shame that such a wealth manager still exists. Young tenant, my companion was made during the inventory of fixtures at first.
He was offered 3 weeks of rent in exchange for a refurbishment of the apartment (which counted: Painting in ALL ROOMS, a T2, installation of a shower door, a towel rack, and a storage unit in the kitchen). Once all the work is done and confirmation of the payment of the rent TO THE TELEPHONE, and only in an email, we kindly told him that as it had not been specified at the signing of the lease, there will not be 3 weeks of less rent. BE CAREFUL, WE KNOW THAT THIS IS NOT THE FIRST PERSON TO HAVE BEEN SUCH AS THIS BY THIS COMPANY.

BUT THAT'S NOT ALL. He returned his accommodation, so in new condition, and he was pretexted a blackened joint in the shower to the inventory of fixtures (which was done by an outside company, which oddly did not have the condition places of entry, which was obviously pitiful since everything had been refurbished in the meantime). Today we take 300 euros out of 400 euros of deposit on the pretext that it is necessary to redo the joints of the shower. IT'S A SHAME. THE APARTMENT IS MADE NEW! AND BEYOND CA, A SHOWER JOINT COSTS 10 euros and not 300 EUROS.

LARGE SCAMMERS TO LEAVE AND REPORT THE MOST POSSIBLE.

1 to not put 0, to flee ...
Do not respect the repayment period of the deposit, the formal notice for the moment did nothing. I will go to the district court if nothing is done within the legal period.
I do not tell you what I had to do to get a simple RIB from them.
I decided to leave the property managed by Ammonitia only to stop giving them money.
This is the first time I'm dealing with these practices ... do not be fooled by me. The problem is not the law behind which they hide but their total disinterest for tenants and former tenant.

edit: take note of the numbers ... security deposit of 620 deposited at my entry in the apartment. I leave the house at 31/08.
The 14/09, 15 days later, my file is transmitted by the person mandated for the EDL and visit ... After one month, mail with AR for formal notice of payment and threat of seizure of the court of instance.

On the 12th of October I managed to get a phone call telling me that the return period was 2 months, which I signed in my lease ... things get faster I get my account with a amount of 480 , 25% of the 620 are retained for regularization of expenses (what good to pay every month ...) and garbage but a sum must be returned to me once the regularization made, either ...
4 days later I receive a transfer of 360 instead of 480 .
We are only 57% of my initial deposit.

the 18/10 I raise, the 24/10 no response, I raise again. No answer to the phone (their great specialty).
25/10, I miss the call Ammonitia, obviously passed after opening hours, so impossible to recall them ...
I receive in the wake an e-mail telling me that the sum retained is the last days of rental of September HORS I left the place at 31/08 and a new tenant took place the same day! It is therefore illegal that they cash 2 rents for the same apartment over the same period.
16/01/2019: after 40 unanswered emails, I did not let go of the case and I FINALLY won my case! Major management errors originally caused the account to charge days in the dwelling when I was gone. I must therefore receive a transfer of the difference and recover the amount of 480 . Follow, I hope the regularization of the charges and especially the JUSTIFICATIFS and I would finally finished with them!
Be insistent if you are in the same situation as me. ask for receipts, bombard them with mails, calls, put all the addresses you have ammonitia in copy.

Pitiful. If there was a word deeper than pitiful, I would use it without hesitation. No professionalism. No contact. No answer. Never hang up on the phone. The worst service I have ever experienced. Deplorable. Avoid at all costs.

A HORROR. DO NOT RENT WITH THIS AGENCY !!!

I wanted to put 0 star but it is not possible, the minimum rating is 1 star.

First of all, we present ourselves for an apartment at 1320 , parking space included.
Once the termination of our old home, we learn when signing the lease that there was "an error in the announcement"; that in fact the places are not included, and must be added 40 per month, 1360 and not 1320 . Either we accept or we do not have the apartment ..............
Held hostage by our termination of the old housing, we agree to rent the property.

During the inventory, I report a plumbing problem that returns sewer odors.
A plumber passes. Quote. Refusal to treat the problem.
NOTHING will be done for 1 year and a half ...
The agency has the nerve to put us directly in touch with the owner so as not to have to worry about the problem.
UNACCEPTABLE.
1 year and a half to beg to treat a problem that forces us to live in a garbage smell. Nothing. Nada.

By dint of the bowl, we return the keys after 1 year and a half.

And there guess: I just received an email: the agency that made the inventory of places of exit has not yet communicated to them the document necessary to make us the guarantee. AS BY HARD !!!

A nightmare, this agency is an amateurism to cry.

By cons, when it comes to claiming rents for 1 day late payment, punctuality is more than surprising.

TO Flee ABSOLUTELY.

Too bad it's impossible not to put 0 stars ... After 1 year spent in an apartment managed by Ammonitia, we have had a lot of trouble. An agency very few (not to say not) reachable and not listening. Responsiveness .... Slower than a lazy person. more than two weeks without hot water. And that's not all. Anyway, apparently I'm far from the only one having problems. I moved for 9 months and who knows I might be able to recover my deposit one day!

Agency to flee !!! It's been 11 months that I entered my apartment with a water damage already present, we promise you mount and wonder and the damage had to be repaired in the week LOL
11 months after no news of the agency, adviser me HUART unreachable !!!!! And then during that time at home it fled !! We're crazy about it. I sent a letter with AR but no answer !! I think to leave my home and follow all your good advice ie not pay the last two months ^^ what a pity that the agency is on Paris ..

Agency to flee ....
Impossible to have them on the phone, the manager constantly changes, you have to claim 10 times the management reports before receiving them, concerning the rents, it's the same thing the regulations are random!
I DO NOT RECOMMEND AT ALL

A Horror .... No service .... No professionalism ...

If only I could have given you a negative rating ...
I have been paying for a parking space for 6 months which does not exist ... the requests for interventions you can always claim them but you will have no answers, it's a CATASTROPHE ... a scam and thieves

Agency to flee urgently, incredible that this company still exists! A shame to run away

After 3 months in our new apartment, the mirror and the lights are still not installed! They do not respond to emails and the phone it's a feat! Do not go through this agency. Once the lease is signed they will do nothing for you.

To flee. Extremely responsive until the signing of the lease, but completely non-existent thereafter. Totally impossible to reach them by phone, no management of the good, do not count on them if a problem occurs at your place, it is a ghost agency. To wonder if people are working there. By far the worst agency I have known.

WRONG AGENCY OF FRANCE !!!!
No follow-up of the tenants, no reaction to their request, impossibility to reach them by mail or phone, employee turnover is impressive (they resign one after the other!)
The owners who manage their property in this agency make big mistake.
To avoid !!!!!!

RUN AWAY !!!!!!!!!!!!!

Agency which never answers the mail or telephone, you steal your deposit without reason, plays on the dates of notice and errors in their accounting in their favor without ever seeing your money again despite the recommended!

Legal proceedings are launched.

Impossible to have them on the phone, several calls, voice messages and sms sent but still nothing, and seeing the other comments I say to myself that all the better in the end and that I will never rent with them !! TO FLEE

First personal experience of renting a property and I had the pleasure of meeting my wealth manager who has demonstrated a constant professionalism, a real investment in time and energy. It allowed me to be serene for this rental. Thanks to her and Ammonitia for this accompaniment

A horror !!!! Be it the switchboard operator who takes people high and never passes the messages, the emails sent by spite that never have an answer whether it is the people looking after the files that are never there and not nice .. The sending of KEYS WHILE WE HAVE NOTHING REQUESTED BY SINGLE MAIL DEPOSITED IN THE BOX LETTERS !!!!!!!!!!! Or fire detectors ever installed for more than two years despite several requests ... In short, never go through them unless you like galleys. ..

No professionalism. To increase expenses and make a recovery at the end of the year, no problem they do it in time! By cons to connect an intercom, change a light or repair the broken gate. . We are still waiting. In my home, the intercom (and thus allowing to pass the badge to enter) is broken for months, the door remains open every morning (when everyone thinks) for the postman. Only today we received a letter as if the problem was not solved it will retrieve the mail to the post itself. In addition the gate of the court is broken. You just have to pull it to enter ... either 0 security in the residence while we are station area
We stayed months without light in the lobby but it does not matter either. After several calls and a recommended which I had 0 answer, nothing happens.
But 120 euros of recovery because the amount of the charges is not proportional to the benefits. .. more 20 euros per month extra charge the ...
First and last time I go through this agency.

Go your way !!!
Agency incompetent, during our move we took more than 1000 for rent HC to 470 ! The standard people are rude and speak very badly, they seem to forget that we pay them a monthly rent ... The door of our building was wobbly, firefighters came to smash it, more than a week that we expect that this one is replaced! In the meantime, no temporary solution, it's free access for everyone to the apartments! To flee.

As said on previous comments, this is an agency to flee absolutely !!!! No seriousness, does not take into account any complaints, never deals with emergencies .... I strongly recommend this agency !!! a word to add: CATASTROPHIC !!!!!!

New notice:
I just learned that this agency closed down for a while !!! Which is not surprising given that we were unable to reach them. The manager and the entire team were reportedly fired. Apparently it would be a new team. I don't know if the new team will really do its job again! I contacted them recently and my problems have still not been resolved! In addition, every month we have the right to a new manager !!!!! I am at the end with this agency! If someone has found a solution to record the rents I am taking advice !!!

"Ghost" agency to avoid at all costs. Unreachable advisers !!!! Do not answer the phone or more emails. No rigor in the follow-up of the apartment rental files. Standardist not having the right to give the telephone number of the management. In summary, NO ONE can be reached in this agency. TO FLEE urgently !!!! This will save you from wasting a lot of energy and time calling and writing in vain ............

It's agency is a big joke !! ..
5 weeks without heating or hot water and people do not move in there!
TO FLEE!!!..

A flee !!! holds you the guarantees by telling you that there remains an unpaid rent while all the rents are honored, request for proof of payments never received, big problem of heating temperatures to more than 30 degrees in the apartment in full never solved but plumber's intervention billed, to date they have never contacted me again and I have to pay Gaz de Bordeaux for an additional cost of 953 euros because of the heating cost, shameful, ghost agency!, just there to collect rents

really the worst agency in the world !! To flee!! At first everything went well, I managed to contact them then after they made the ghosts. They added me expenses on the rent receipt, unexplained ... they are incorrect with us, speak badly. Do not answer emails or the phone.
According to them I owe them nearly 7000 , still unexplained for the sum !!!
Too bad I have not read before the reviews ... real escrots!
While I paid them the rent every month and one day I received a letter saying that a charge of 6 months ago was not accepted by true crooks.

Attention danger,... !
If despite all these negative comments you continue to want to choose them, it is at your own risk ...
In addition to being extremely unpleasant on the phone because you do not say exactly what the secretary wants to hear when you introduce yourself, the agent who takes care of the visits can arrive 1.5 hours late and notify you 10 minutes before or when he decides to answer the phone, tries to optimize his time to do several things at the same time and to rush what he has to do (his name remember Benjamin Cote).
Also watch out for the excuse that comes up often: our agent has a phone problem but we fixed the problem ... which comes back randomly, I tried it by calling the head office and pretending to be someone. another ...

The agent shows you around a dingy apartment and asks you at the end if you like it, you tell him it's borderline anyway and he doesn't even warn you that they have other apartments in better condition, then when an apartment pleases you, you tell it that you are in a hurry and that it is urgent as it can be sometimes,
in an unhealthy calculation it gives you the impression (it's rare) that you are the only one on the file, you wait and they say they took another file with the tact that goes with it, that is to say in an extremely unpleasant way by immediately attacking "we do what we want, we take who we want ..." (which is normal .... but it suffices to speak the truth at the start or to speak normally in saying "we are sorry even if the customer says he is amazed at the methods)

Good luck to those who still want to give it a go because I made the mistake of not following these comments here ...