Ambre B.

Review of AMMONITIA

!!! Advice to all people who would like to get inv...

!!! Advice to all people who would like to get involved with this agency (owners and tenants). !!!
This agency is to be avoided.
The person who shows you the goods is incompetent and does not even know the characteristics of the apartments he is showing, and does not know anything in terms of operation (example: the thermostatic head of the heating was not there during the inventory of fixtures of entry and for him it was NORMAL ...), arrives late and without pen.
He also put "New Condition" on all "Good Condition" points so be careful of your entrance to the premises if you engage with them. Note that you have a few days to modify and send a registered letter.
He also forgot to give me my access codes and made a mistake when he told me where the entrance to the car park was ...
The agency also gave me no information concerning the Gaz Engie contract which is applied to the building, I had a hard time finding it by myself because it is a special service. You see the seriousness.
To pay on the internet the fees ect ... that I wanted to pay on the day of my arrival and they refused because supposedly it was only on internet, the girl from the agency took it on 3 times without ever include all of it because each time it made a mistake. She had cheated on me the second time when I told her it wasn't good.
They realized 3 months later that the fees had not been paid ....
I wanted to warn the owners of their incompetence but impossible to have their number or their address, they protested that if the owner goes through an agency it is because he does not want to have the tenant directly except that when dealing with this kind of provider it would be good to be able to inform the owner.
If you want to leave and get your deposit back I advise you to leave them a month behind in rent because otherwise you will never see the color of your money again unless you have time, energy and money to spend .
Also know that instead of setting up a direct debit you have the right to pay your rent by check or by transfer, which allows you not to have unknown amounts withdrawn when they decide to do so.
Poor quality agencies I have known but never like that ...
Fortunately, I was lucky enough to live in a new building and to be able to deal with the only problems I had.
Sincerely don't get started, I have doubts like the majority and I started because I liked the apartment but I was wrong.
A good hearer ....