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Fled but far awaynnnnnnnnnnnn. Gods thank you we a...

Fled but far awaynnnnnnnnnnnn. Gods thank you we are in a new accommodation (otherwise I can not imagine the problems that I would have had), when it comes to withdrawing money they can do it perfectly but when it comes to joining them ... impossible .

[to explain my situation in summary]
It's been 6 months since I made a request to have a remote control to access my garage that of course I pay (otherwise it's not funny) and no answer neither by phone, nor by mail, nor by mail (yes j I had the courage to go to the) person no news until about 1 week ago or I started legal proceedings (yes because paying for a garage that you cannot access and be forced to park outside ...), I was answered in a very cold way on my voice mail because of my approach with a lawyer (at the same time I would not have needed to arrive at the if not was not necessary) and when I try to call them back bah his answer, not even hello and as soon as there is the sound of my voice his hangs up on me (and its every day otherwise it's not funny anymore ) ... no one can be reached.

and similar galley (see worse) many of my neighbors have with this agency

in short look elsewhere
and may gods hurt them, face them suffer
#AMEN

Catastrophe ... :(

Catastrophe ... :(
Never reply to emails, unfriendly to the possible, do not care royally of your mouth on the phone! To flee

I do not understand why they insist on staying in ...

I do not understand why they insist on staying in the rental business since their unprofessionalism and the total lack of response from this company is simply outrageous. A shame for the profession.

Agency to avoid absolutely! No professionalism and...

Agency to avoid absolutely! No professionalism and when you have a problem no one answers the phone. The impression of disturbing them each time they are called. We moved as a result of a completely broken glass door and a water infiltration in our room, we are staying more than a year with this damage works and to my knowledge nothing has changed since we are gone, for 2 months now I have been waiting for my deposit check and when I call with my cell phone no one answers me, I have to dial the number with my spouse's cell phone to reach someone who, weekdays weekdays keep telling me that it happens, but still nothing. In short avoid this agency you will only have problems.

Agency to strongly advise, run away !!

Agency to strongly advise, run away !!
In case of problem ? Do not rely on your agency. An agency always closed, NEVER responds to calls (even during business hours), NEVER responds to emails, and does not solve any problems encountered.
No follow-up, no advisor, bail checks that you will never get back and so on
If you want to have a very bad experience in terms of renting an apartment (or purchase) and want to lose a lot of money, this is the perfect agency
Otherwise run away !!!

Hello,

Hello,

Bad experience: 3 months for the change of a faucet of washing machine, 8 months for a cracked window, it was necessary that it falls in piece on one of my cats so that they come to change it.
And one year for a room thermostat (I specify electric heating).
But the best is in the state of outgoing.
The person was not parparative with the one entering. Expense results for things that were already present when I arrived. 50 of restraint for a so-called dirty apartment (it was cleaned, repeins while I was 6 months pregnant, I have the photos)
He was so so that a week later he was re-rented.
In short, they kept 300 on the deposit.
Agency to run away !!!!

I put 1 star because it is not possible to put 0.

I put 1 star because it is not possible to put 0.
Do not answer emails, even less calls: impossible to reach them even by leaving messages on the answering machine. Completely incompetent agency, should not even exist.

To flee !

To flee !
Incompetent as possible, do not respond to emails or calls. There is no rental tracking. And when they are finally on the phone, the other party is unpleasant or even incorrect.
A real disaster

start of rental no problem (payment by card for en...

start of rental no problem (payment by card for entering the apartment) then impossible to pay the rent never received my email with my rib for the debit, 2 months of unpaid rent after I was answered at my last mail telling me to contact someone else which I do and I get an automatic psedo mail and a link to manually pay by card. Following this loss of employment on my side, no one reachable ... you know the rest in France eh ^^ '
In short, agency with 0 follow-ups, I never had a problem before going through them. I also pity the owners who pass by them ... this agency is beautiful from afar but far from beautiful ...

I clearly recommend this agency. I left a house in...

I clearly recommend this agency. I left a house in new condition (inventory at A) in November 2017. We are on March 9 and I still have not received my deposit. They never answer, if you are lucky enough to have someone on the phone it is a disaster. I was hung up on the nose more than once. In short do not go through them for your rentals

TOTALLY DISAPPOINTED! I visited an apartment (it w...

TOTALLY DISAPPOINTED! I visited an apartment (it was the tenant who showed me around) and I was told to put a file on a platform. I took 2 hours 30 to complete the file online because the files did not pass. Once the file is completed, no return. I called the agency, I am told that I am called and I am never called. I called the person who had scheduled the visit, no response, no call back either. I strongly recommend.

A ghost agency that doesn't care about its tenants...

A ghost agency that doesn't care about its tenants. I haven't had any heating for a month and it's up to the owner (so they) to take care of it. Their answering machine is full and can no longer take messages. By email, they kill and do not respond. And by mail with acknowledgment of receipt ... The mail comes back to me refused.
Flee like the plague Ammonitia! Even for moving we do not know how to do if they refuse the mail of our notice by registered mail!

A mess! I strongly regret going through this agenc...

A mess! I strongly regret going through this agency. no management! Nobody is accessible when we need it, the processing times are endless, but for against the rent at the right date they control ...
To flee!!!!!!

We reach the summit of incompetence here ... agenc...

We reach the summit of incompetence here ... agency just good at collecting rents, it is better not to have worries in your accommodation because impossible to have a person who feels concerned by his work.

Lack of deplorable professionalism. Can not reach ...

Lack of deplorable professionalism. Can not reach a manager by mail or phone. Agency that constantly clears the mistakes made during the work done (radiators defective for over a year, broken door handle ...). Obvious negligence !!
To avoid.

I do not recommend this agency !!

I do not recommend this agency !!
Incompetent staff and a real pain for the assets on the phone!
To flee !

Do not expect to collect your deposit !!!! In addi...

Do not expect to collect your deposit !!!! In addition to removing on this deposit a cleaning induction cooktop while the wear is quite normal force to heat its pots and pans even having a special product induction but also a cleaning for 1 tap which is said to have tartar and I can not believe what we have just deducted from this deposit. In addition no follow-up or even to notify us when there is a change of intermediary to do our inventory. Apart from returning the ball is all that this proxy is to do!

Tenants of a brand new apartment for 1 year, we ha...

Tenants of a brand new apartment for 1 year, we have only had problems with this agency. An absolute disaster ... No water when moving in, no heating in winter. Garage problem, billed front door: burglaries in the residence! So on and better. And of course, each time the same scenario: Apathetic Ammonitia possible! Incompetent, incapable, disdainful ... They must be harassed and come to formal notices to succeed!
In short, one word: Flee !!!!

Worse than mediocre. This agency makes fun of its ...

Worse than mediocre. This agency makes fun of its tenants, does not even deign to answer the phone, or emails, or any solicitation. And when, by a miracle, a person answers us, it is with a blatant lack of professionalism.

Rotten real estate agency !!!!!! I was a rental ma...

Rotten real estate agency !!!!!! I was a rental management assistant for 1 year and when I see their work I am shocked !!!

Never answer the phone, don't answer emails! But send the due notices In due time !!!!
When you get them on the phone we take you high !!!

Knowing who charges landlord fees for rotten work.

Too bad we can't put 0

I am absolutely flabbergasted at the crass nullity...

I am absolutely flabbergasted at the crass nullity and utter incompetence of the staff and management of this agency. First, they do not honor their commitments and worse, despite dozens of reminders, I still have not answered my questions for more than 7 months !. It's literally scan-da-leux!

Dishonesty and lack of management!

Dishonesty and lack of management!
We are the owners of a property purchased through the intermediary of a heritage company which advised us to have it managed by their partner Ammonitia. From the start, no search for a tenant then agreement of the agency to start the rental 2 months after acceptance of the tenant's file (i.e. 5 months after receipt of the apartment)! ... unpaid ... letters ... bailiffs ... difficult contacts with the agency. Despite everything we think it is a tenant problem, we give our agreement to re-let the apartment the following year. For 3 months, no rental proposal for our apartment on the different rental sites. Our requests for explanations remain unanswered. Then Ammonitia decides without our agreement to lower the rent by 9% on the pretext of not finding a tenant (but have not looked ...). As the rents are indexed, we will never recover this drop. Obviously we find all this on their site ;, Ammonitia never kept us informed! We are thinking of obtaining rental deficiency insurance but there again they end up telling us that we will have nothing because the tenant did not return the keys on time !!!!
This agency is a cash drawer and takes owners and tenants hostage. It is often located at a distance from managed assets and theoretically use local subcontracting agencies or not ... or that changes ....!
After terminating our contract with them, our tenants taught us, among other difficulties with the agency, that they had never been able to enter the garage ...
We ended up finding a small local family agency that finally manages our property and meets the demand of tenants!

Agency totally nil, to flee absolutely, unreachabl...

Agency totally nil, to flee absolutely, unreachable on the phone, unable to handle the problems for which they are mandated, do not answer your emails or so beside the question, cons they pocket their commissions well.

A most disagreeable person on the phone who does n...

A most disagreeable person on the phone who does not take into account the needs of the tenants and who is not in a professional customer relationship. No consideration: "that's not our problem, take care of yourself"! Very negative experience.

Incompetence is the watchword of this agency! They...

Incompetence is the watchword of this agency! They only answer the phone once in 5. They do not respond to various requests. You have to send several emails and make several calls for the same request. In the end, not to have it taken care of. I do not know how this agency is still standing, but one thing is certain, I wish it to put the key under the door very quickly! ...