AimLoan.com Reviews

excellent transactions, no problems it moved quickly and was approved in record time.

Being from South Alabama, I was very skeptical of a CA based business with the cheapest rates on the internet, but decided to give it a shot. I am really proud that I did. Having bought and sold several houses, this was by far the easiest refinance I have done. We submitted the needed documentation once and never haggled for more "stuff". Their rates beat the competition by at least a half percent. The whole process was very smooth from start to finish. Alyssa, our loan processor was awesome! She responded to every question by email or phone within 5 minutes. She was very processional and friendly through the entire process. We closed on time without issue. I strongly recommend AIM loan for all your mortgage needs!

Worked with Jay S. and Erik J. mostly. First part was easy since I had all my docs ready to go. The middle had a little delay but not nothing major. There wasn't much of a hassle and Erik/Jay were quick with the responses once I found the home and starting to close. I followed up with them myself every couple days so I knew exactly where I was at in the process. The final hurdle was very fast. Once I did my payment, same day funding and that's it.
This was for a purchase. I would definitely recommend.

Great experience, low fees. Cierra was very prompt and helpful working with me mid-refinance when my car died and I needed to get a new one. Typically this is a complicating factor when one needs to apply for a new loan mid-refinance and AimLoan was helpful and supportive.

The overall experience was very good. I could not believe we closed in 30 days! Lashar was very efficient and knowledgable.

It s impossible to choose one thing that I liked most. Kendall & Bianca went above and beyond. I worked with Bianca the most. She is such an asset to your company. Amazing service and very quick. I never had to leave a message. My calls were always answered and I wasn t ever put on hold. I never had to go through phone prompts. I shopped around before choosing Aim. They, by far had the best rates.

Sogol was very patient and understanding when I wanted to try to get the HOA s insurance company to give me the Certificate of Insurance with the proper verbiage without having to pay a fee for it. I was successful in doing so, but it may not have been the case without her patience and understanding. I was very pleased with the outcome!

They understood our need for rapid turnaround and obliged!

Ninveh and Sean we're both excellent and always got back to me quickly regarding any questions or concerns I had. Even when Nineveh wasn't the point person for my case anymore, she was still responsive when I had questions.

I have nothing but good things to say in regards to this company. I first used them when refinancing my home in order to get rid of the PMI that was costing me close to $2,000 wasted dollars a year. They beat out four other large corporate lenders with ease in both price and customer service. I didn't even have to spend $500 on an appraisal which was huge savings as well. I recently completed a cash out Refinance within the past month for some much needed home improvements. Once again the price, transparency and customer service was top notch. Shout out to Meagan and Xanthe for the time they took to answer any and all questions in an expedient fashion. Web site is smooth and easy to navigate for quotes. Considering the whole process is done online and over the phone it is very smooth and convenient for those with busy lifestyles as well.

If you you are planning in buying or refinancing a house you better do it through AimLoan. They have excellent Customer service, the lowest rate and with out sharing any personal information you will be able to see their rates.

Great customer service with clear, precise answers. All aspects are good. From website to clear rates and cost to personal service. Great service from both Katy and Janice.

If you are savvy and interest in your real estate in any form other than a vanilla "in my personal name" then this is not the company for you. You will spend weeks getting them all the information they request, doing the appraisal and answering hundreds of questions only to be told "We don't do loan for properties in a land trust" Although it was the first questions i asked. "My property is free and clear, i earn a lot, i have good credit and the property is in a land trust, is this ok with Aimloan?" You are told yes until 45 days later and then told NO. Move on to another company with a more savy underwriting team.

My loan processor Alonna took her time to explain each process to me. She emailed and called me back every time I reached out. Very professional and got the loan approved fast.

Sachiko and Kelly are top staff! Overall excellent, both of them!

Had great service right up until I sold my house. Unable to get my full escrow account refund, apparently it takes 90 days if they mistakenly paid anything. They have no problem charging daily interest when paying off a loan, escrow account refund - good luck navigating their customer service.

I've done 2 refi's with AIM. Both times I shopped other lenders, and AIM had the best rates and costs. Both closings went smoothly, in our home at our convenience, and closed in a few weeks. Their online portal makes delivering required documents easy, and their staff was prompt and helpful every time I had a question. I posted this review after reading the complaints from customers with rare circumstances that caused some delay or denial of service and they blame the lender. I highly recommend AIM for anyone looking to refinance their home at the best rate around.

I'm a repeat customer. Not only did they offer a very competitive rate, but they were very easy to work with as well. I've already recommended aimloan to others and I had my parents refinance with them as well.

I refinanced my home in Washington State. The process was painless and quick. Jacob helped me through each step and was patient (this was my first time refinancing). I chose Aimloan because the rate was the lowest, and I was pleased to find out their team was very fast and responsive!

Thieves ! This company accepted the money for an appraisal while having no intention of refinancing. I was refused a refund of the appraisal fee. My credit is "A" rated and each week AIMloan added an additional requirement before they could refinance. About 2 months into the process (after the appraisal was complete), it was determined that my insurance must include replacement value of the property. This requirement would defeat the purpose of the refi - which was to save money. Granted, AIMloan had a copy of my homeowner's insurance policy since day one, and had not requested a change in policy at that time. Neither Bank of America or Mr. Cooper requested or required this type of policy because it is extremely expensive for a house in a historical district built circa 1900. I did file a complaint with the BBB, and I probably did not respond quickly enough, but AIMloan claimed that I changed my mind (the fact was they had not made up their's) You can see other reviews on YELP. RE: Aimloan's response, Lies Fly once again! The first thing Aimloan does is pull your credit report - so why did it take them months to find out that I own additional property?

getting a loan was absolutely soundless. Try getting an agent to help you afterwards. They keep transferring you to someone else.

I would not recommend this company at all!

If you need a home loan, look no further. This company performs flawlessly and works for you. Outstanding customer-centered service. Tamanna and Jessica were, in one word, outstanding. Jessica was incredibly helpful and patient in dealing with multiple moving closing dates caused by the buyer of our old home.

This is the second and last loan I will ever do with this company. The first one was bad. This one is intolerable! No customer service at all. My closing has been moved 3 times do to inaction from AIM loan. They can't seem to get a simple closing disclosure correct and out on time to close. Sandy Tecson, my loan processor doesn't return calls and I can't get anyone else to tell me what is the problem. I have tried to contact someone else to help me but just get put on hold forever.

Without a doubt the most incompetent and horrible loan company you could ever choose. I will never use this company again. I will not recommend them to anyone. Not even to my worst enemy.
Constant bate and switch, constant back and forth.
They are looking to refuse you and make you jump through so many hoops even for the most basic of transactions.
DO NOT USE THEM!!!! No matter what rate they say they can get you!!!!
Never again AimLoan. Never!!!!!

I proved where I lived in every way I possibly could. I invite one of you to my house anytime and tell me I don t live there

You guys are the worst!!!

Always willing to talk through questions and not pushy. Kourtney was great. I never felt left hanging or ignored. Process was easy and email updates from Andrea were excellent. I saved thousands over competitors without endless haggling or being shuffled through sales people.

I've originated four loans with aimloan and had a great experience every time. Their loan agents are incredibly responsive and do a great job of keeping you informed. They are always my first choice and I recommend them whenever the subject of home buying or mortgage rates comes up.

I just finished a refinancing a new home with AIM Loan. I was one of their first customers back in 1998 and this was the 9th time I have financed with AIM. Every time I've worked with them they just keep getting better. I'm always impressed with how professional, experienced, conscientious and diligent at getting the best loan for me at very competitive rates and costs. What you see on line and when talking to their friendly associates is what you will receive. There is no hype, surprises or hidden agenda. Once you use AIM Loan you will keep coming back, like I've done for almost 20 years.

Alexis made the process easy. I ll be recommending AimLoan to family and friends

Cierra babysat the loan all the way through the process.

Aresi and Beth have been great! Aresi, in particular, was very patient with me and took extra time to ensure I was well informed. I am well pleased with my interactions with AimLoan s associates! Thank you!

Friendly, outgoing, attentive, quick responses. Very easy to do business with. Thanks!

I have used AIM Loan probably 5 times total. The last 2 times have been a nightmare and the last 2 times were new purchases (as opposed to the first ones being a refinance)

AIM made numerous mistakes that nearly cost us a house along with a large amount of ernest. Everything was smooth sailing and all ready up until inside the final week of the loan where all the mistakes occured. AIM tried to push closing which would have lost the contract and raised interest rates .5%

I would suggest AIM for a refinance where time frames don't matter at all but for my 2 new home purchases they were terrible and incredibly stressful.

I 100% will NOT use them again for a new purchase and would seriously have to think about it for a refi since they didn't seem to have any sense of urgency or care about closing the loan.

Very unhappy with my experience. You will spend $1,000 up front on appraisal and processing then case will be closed with lender taking very little initiative to speak with HOA and resolve outstanding questions. I spent two seconds getting info from HOA and have to explain and justify to AIM why this property reserve balance is > 10%. For condo and rental property, underwriting process was closed without explanation and later explanation given sounds very insufficient. Without further support, I will not use them again and will advise other lenders to do the same.

The whole process was quick and clear. Response was also quick and professional with any questions an concerns about the loan.

I would highly recommend them. They are very nice people. My loan processors Erica and Angie were just fantastic. They very courteous and had a lot of patience in answering my queries. These guys are pretty fast too in processing the loan and were always there to answer my questions. Though they are in California they make it look so convenient which i doubt you would get the same convenience with some local lender. Good job guys.

Interest rates are excellent, but nothing else works.
Closing was bumpy and they kept asking for unreasonable documents toward the closing date, even though i had excellent credit and zero closing cost.
The agent came 20 min late on closing and had no knowledge to answer any of our questions. It was obvious she was just a generic messenger, who sees the documents for the 1st time on signing.

After obtaining the loan, no responses to any of the e-mails sent via my on-line account for various issues (>8 e-mails over 4 months).

The last incidence was about PMI cancellation, sent 3 e-mail requests over 3 weeks nd no response. Then, I called three times over 2 weeks, 2 of them with supervisors, last one with "Jordan" asking a question related to my PMI. I was promised i would be contacted with an answer within 2-3 business days, but never happened. I sent 2 on-line complaints without response. My question was very simple and took 3 e-mails, 3 phone calls, 2 on-line complaints, and yet not attempt to answer. If supervisors themselves were not responsive, no wonder nothing else worked.

The speed with which Brian got my preapproval letter out made all the difference for me to get my offer accepted and he helped me navigate the maze to unfreeze my credit. Amy also worked diligently with all the outside vendors to get the loan closed on time. I know it was not easy at times and I appreciate it very much. I will definitely spread the word for Aimloan. Many thanks to all of you.

I won't use this company again or recommend this company to any friends or family. The loan officer with whom we worked seemed to not understand any questions we asked and repeatedly ignored information we sent to her (even when it was a direct reply to her request for said information).

Extremely well organized and timely lender. We really appreciated being kept in the loop at every stage, leading to a very fast closing.

Cierra has helped me through the process of two refis with AimLoan. Both times everything went according to plan. I highly recommend this company for refinancing a home mortgage.

Olivia, my loan processor, was absolutely amazing! She was always quick to respond to emails and I never had a problem reaching her by telephone. I loved the transparency of dealing with AimLoan.com. Fees are clearly detailed up front and I never had to guess where I was in the process. I plan on only dealing with AIM Loan for my future mortgage needs. Thank you!

Overall, I m very satisfied with the process, quick response, updating me with the progress, rates, and professionalism of all Aim associates especially Judy. I ll be returning to Aimloan for future mortgages!

They got it done under COVID-19, pretty impressive!

Brian Bailey was very helpful in answering questions and getting the process started. Jen Gordon kept the process going along smoothly.

AimLoan.com has handled 5 transactions for us. They always complete all tasks in an efficient, timely, courteous manner. We wouldn't think of using any other company for these services!

I liked the fact that I was kept informed about where I was in the process; I received numerous emails stating which stage of the process my loan application was at and what to expect during the next steps. We closed our loan on time and without unexpected surprises. AimLoan had the lowest interest rate I could find in the market while I was shopping around for the best rate.

Very satisfied with the AIMloan process. This was a much better process going through online compared to our previous mortgage which was in person that wasted few days of work.

Heather and Linda both had wonderful customer service. They really kept me informed.

At first the experience was good, my loan officer was knowledgeable and professional. the loan processor on the other hand was not good. she didn't follow up ever and she sent the same emails over and over requesting the same documents over and over. And she failed to submit my new lock rate to the underwriters and my loan was rejected 2 days before closing. I was completely screwed over by them. I would never recommend them to any one ever again. thats the worst part. I had recommended them to three other people who all got loans through them. each of them had less than ideal experiences but at least they closed on there homes.

Dominique and Linda were very helpful and through the entire process, were knowledgeable and responded very quickly to any questions I had.

I have used them twice. Both times things were a little rough around the edges service wise; but you can't beat their rates. I still recommend them to friends. Just expect a little hand holding.

The lady I initially spoke with, Irma, was very personable, knowledgeable, and a pleasure to deal with

Over 15 years ago, I had refinanced my primary residence with Aimloan and that was a positive and satisfactory experience due to their low rate, fees and efficiency.

In November 2017, I decided to use them to refinance two of my rental properties because of their competitive rates and guaranteed fees. They even gave me credits on my two loans to save on the closing costs; and everything was transparent and without any hidden charge. The notary public came near my work place for me to sign the final documents. He was prompt and experience, I will ask for him again.

I was very fortunate to have worked with Linda Jensen, the loan officer and Sandy Tecson, the loan processor, both of them were awesome, responsive, professional, courteous, efficient and knowledgeable. They never kept me waiting and answered my email inquiries not only timely, but promptly and often instantly. Many times, Sandy would leave me voice mail messages to remind me that she had just emailed me some urgent requests from underwriting that needed my immediate action. Whenever I called, both Linda and Sandy always picked up the phone unless it was outside of business hours.

When I told Sandy that it would not be convenient to upload so many documents via my work computer and that I preferred to send her all the needed documents via email attachments; she kindly agreed to accept all my documents via emails. Doing that, I was able to save a lot of time because believe me I had to send her a lot of documents regarding all my rental properties and other assets, even though I only refinanced two of the rental properties. Throughout the process, I received updated status on my two refinance applications.

If you work diligently and promptly with the team at Aimloan and furnish whatever needed documents underwriting asks for, I guarantee you that you will have a smooth and stress free process like me. I am actually a medical underwriter and I understand why sometimes certain documents are needed. Trust me, if an underwriter does not need the documents to approve the loan, he/she would not unnecessarily ask for them because it is really not fun to go through a lot of documents to make sure everything is in order; and that the application meets guidelines and company policies.

I will be purchasing a new townhome next month and will definitely use Aimloan to finance this new purchase. Initially, I ran into a problem because I thought that Aimloan was not able to finance this soon-to-be constructed new home due to certain guidelines on new construction homes. Sandy Tecson came to my rescue and did her due diligent to find out from her supervisor and other people that they can finance it provided the builder is actively marketing the new construction homes, which they are.

Linda Jenson even called me over the phone when I was vacationing in Malaysia to give me the good news. If I cannot find a reliable lender with competitive fees and rate, I will be compelled to go with the builder s lender whose rates and fees are much higher than Aimloan. Although the builder will pay 3% of the purchase price towards the closing cost if I use their preferred lender, I still need to come up with several more thousand dollars for the lenders and other fees. With Aimloan, I can go with the 0 point and 0 closing cost and at a lower interest rate.

I shall look forward to working with Linda and Sandy again on the new home finance so that they can help me close escrow within 30 days. If not, I have to pay the builder $100 per day if the loan does not close on time.

One last note, Vince Kasperick, the founder and president of Aimloan even sent me an email to thank me for refinancing my two loans with them. How often do you get a thank you email from the president of a company that you do business with?

Thank you very much for your time reading this lengthy review, I hope that after escrow is closed on my newly constructed townhome I can write another positive review about their high quality and efficient service.

Sachiko answered all of our questions in record time!

I've done a few mortgages and refinances with them and they've had very good rates and been exceptionally easy to work with.

Great customer service all around! The process was very straightforward and the people we worked with, especially Tiffani, were top notch. No hidden fees and the costs at closing were true to what was quoted to us. Thanks so much for all of your help!

The loan staff is knowledgeable and helpful, and the system makes it easy to use, even for a newbie.

Sogol, whom I have had the pleasure to work with prior. Overall, kept
updated, friendliness and knowledgeable.

My recent experience doing a refi was pleasant, professional, and convenient, as expected. The difference with AimLoan.com is that their fees are much lower than most competitors to the point that they could easily change the math in favor of doing a refi even when it's not worth it with competitors. I didn't even have to beg to have the appraisal waived - their computer decided to waive it. I highly recommend these folks.

Initially went with AimLoan because they offered me the best rates, but was pleasantly surprised at the high level of customer service. Everyone I worked with was very responsive ( usually answering my emails or phone calls in under an hour) and made the whole process seamless and simple for me. It was great to know that I could count on my specialist to stay on top of closing and the escrow agent as well. I d highly recommend them.

Each rep did their respective steps well. Thank you. This was the most transparent, the easiest, and the fastest mortgage I ve obtained over 40 years of home ownership.

Amazingly simple and fast process. Will recommend to all my friends and family. The easiest loan process I have ever experienced.

I was pleased the way they helped when the appraisal came in lower than I expected.

AimLoan is the best mortgage company I have ever worked with hands down. I was even in mortgage business for many years and would use over any "friends" in the business. Their online rate quote tool is the best. Lists everything you need to know in regards to points, fees etc. Back end credits, front end costs included. As well their entire team is super responsive and polite. Their process is easily outlined and updated through out. Have now done 3 loans with them. I refer to all my family and friends and won't go anywhere else myself! Thank you.

Two time customer with AimLoan. Both were great experiences. Closed within 30 days. Fast and clear communication between the closing agent, real estate agent and AimLoan. I will use them again in the future!

Everyone we interacted with were so friendly & helpful. They were always very prompt with responses. It was overall a very simple, straight forward process with very regular updates as to where in the entire process we were.
I am adding to my previous review as we went back to AIM for a refinance. They had the best rates again and the service was great. We were able to work with the same people who were very helpful and knowledgeable.

Every associate answered all my questions very thoroughly and were very polite and informative. I couldn't have asked for a easier and delightful refinance experience.

We have had our mortgage through Aimloan for many years. We have refinanced several times always stay with them. Even in this time of Coronavirus craziness, AimLoan continues to be professional, transparent, and easy to work with. Sandy is very helpful. She explains what is needed and always answers my questions.

AimLoan rates were attractive, and reps Kendall and Bree were prompt, considerate, thorough, and pleasantly effective. A great team for online lending.

I have completed 3 loans with this company which all have gone smoothly and I had no complaints until my attempt at a 4th loan. I however will never use them again and tell everyone that I can not to use them. I recently attempted a 4th loan which was a refinance of a loan of my home that the original loan was with aim. During this experience I was lied to by the person that took the application who told me they could roll over the escrow account into the new loan. When I received the closing disclosure the escrow account was not rolled over and I asked for clarification which no one ever responded to. When I finally received an answer over a week and several emails of me asking for clarification, their answer was "we don't do that" and it would cost me $1300 to set up a new escrow account. This all happened after the loan failed to close within the 30 day lock period. Aim blamed me for not closing in time although 10 days after the appraisal came in they were unable to tell me anything they had done to attempt to get the loan closed. Interest rates had just gone up and they were clearly stalling so they would not have to honor their lock. Spoke to a supervisor who said he would look into my complaint and call me back which never happened. From top to bottom of this company no one was helpful. This is how this company treats a long term customer, well ex customer.

Great service, Torin was great, easy fast and pain free refinancing.
I highly recommend Aimloan.

Their team, processes and systems were spot on! They honored their original terms and were quick and easy to close. Happy to recommend to friends & family.

Horrible, wish I could have given 0 stars. I am the listing agent, they were doing the loan for the buyer. First of all, they didn't even tell the buyer they were ordering the appraisal. Then, they didn't find out until 3 weeks into the transaction that they couldn't even do a loan on this condo project. You THINK they might have figured that out before their buyer spent over $1000 on inspection and appraisal??? And now my seller has to start from scratch and find a new buyer, all because this awful company didn't do their research upfront. Thanks AimLoan!!!

Used them for refinance, regular and jumbo loans. Excellent customer service team. Very responsive. With the lowest interest rate and closing cost.

Judy was a pleasure to work with and I requested her personally due to my experience with her on another loan. I would definitely request her again!

Ridiculously efficient!

Morgan was our processor and it could not have been easier from start to finish. Communication was excellent.

I will definitely refer AimLoan to friends and family!

Dominique Caldwell was my loan processor from the San Diego branch of Aim loans. She applied an extremely low level of customer service throughout the entire process. This includes multiple written emails regarding loan approval, an upfront fee of $450 for appraisal, and an email one hour AFTER the appraisal completed that I was no longer approved! Her email communications throughout the entire loan process were tense and abrasive. Stay away from Aim Loan office San Diegans! The worst! Borderline abusive handling of customers.

I have now used aimloan for 3 loans. I keep going back to them for their great rates and customer service. For the most recent loan, Judy was very timely (within 24 hours) in responding to my questions.

I could not have been happier with my choice to work with AimLoan. Their interest rate was the most competitive along with the lowest closing costs. It truly paid off to shop around and find AimLoan for me. I did not use a realtor and this was the first home purchase for my wife and I. All the staff we worked with were beyond helpful, offered invaluable insight on the processes, and provided prompt return calls whenever we had to reach out for assistance. I strongly recommend AimLoan, the 5 star maximum rating does not serve justice to the experience I had and continue to have with them.

I enjoyed the constant communication from the first of the process to the end.

The turnaround time was better than expected! Prompt and courteous. Baylee was the best!

Thank you again for your kind words. It means a great deal to us to know we are providing outstanding customer service. We hope that you and your family and friends are customers for many years to come.

The people and process was fast and efficient. The terms were clearly stated and honored.

Wanted to close by specific date and it was achieved. Loan processor Luis Alvarado was prompt, courteous and always responded in timely manner to keep me up to date on the loan.

Excellent rates that you can view anytime without providing any personal info. Just go to their web page.

AimLoan has been our servicer for over 15 years now. We have refinanced with them twice. They don't usually sell their loans.

Our last refinance went really well overall. The AimLoan team did a fantastic job! They kept me up-to-date and the process went pretty smoothly.

The only negative was that I didn't shop for my own title company. Old Republic was the one that was assigned to me and they were not great to work with. They didn't follow through with commitments and were very difficult to reach when problem arose (like typos on the Title Insurance amounts). This affected our closing.

So, just choose a title company that you trust, but leave the rest to AimLoan!

At first I picked them because they were located in San Diego (and the low rates), but I was able to do everything via online, phone and fax. They have the best rates without having to go through a middle man. They respond quickly and were able to work with my personal needs. It's so cool to hear them advertised on NPR, knowing that I knew them before they become mainstream because they deserve it. Awesome service, definetly recomend them.

Your loan will not close on time. If you have any desire for a fast or on time closing do not use this company. I had used another online lender years ago and so I was comfortable going with Aim over a local bank. It was NOT worth the savings. Pay a little more money for good customer service and an on time closing.

If you go with Aim your loan will not close on time and you will be STRESSED.

The underwriters continue to ask for total BS documents and the loan processor clearly could not care less if your loan is approved or approved on time. You will have to force them to care about getting your loan processed. If I had not followed up with the processor constantly they would not have put my loan on the back burner and forgot about it. They are understaffed and juggling too many loans.

It really does seem like they don't want to lend you money. I have excellent credit and income. I thought this would be a simple and fast process. When I was a week from closing I knew there was a problem when I couldn't get a hold of the processor for days. I made a complaint to the manager and it was pretty much ignored. When the processor finally sent my docs to underwriting for final approval they came up with another long list of BS (per my realtor) items that they required and at that point it was clear there was no way I was going to make closing. It ruined the whole home buying experience for me. My loan should have easily closed in 30 days and would have if the processor wouldn't have waited until the last second to work on my file.

Go with a local bank that you can walk into.

Really excellent experience, great rates and we closed as scheduled. Our processor, Cathy K. was excellent. Highly recommended.

Very patient with our questions and always asked if we had more questions .

Super fast process, very effective processing and communication, we were done with our refinance in under 30 days! Super impressed!

Great service. I was really impressed with the way they handled my refinance. The loan processor was very helpful and kept me updated in every step of the process.

Our buyer used Aimloan to fund their purchase and they could not close on time due to mistakes in loan documents and improperly calculated funding, pushing the escrow back over 1 week. Do not recommend this lender.

Not only the worst mortgage company, but arguably the worst run company in the world. Terribly unorganized, no sense or urgency, think the customers have unlimited time to make up for the companies mistakes. If you enjoy wasting you time and dealing with terrible customer service, this is the company for you.

I recently refinanced with AimLoan and had an excellent experience ... I worked with Khola and Dominique and they are exceptional ... I have checked a number of banks and AimLoan has the best rate/closing costs ... I would definitely recommend them.

AimLoan has excellent rates. Our loan processor, Robert, was absolutely fantastic to deal with. He communicated extremely well answered all emails/questions promptly, explained everything clearly, and always kept us apprised. He dealt very effectively with third party vendors, even their glitches (not his). Very pleasant, professional and knowledgeable. He made the entire loan process easy for us. Thank you, AimLoan and Robert! 5 stars for sure!

They came through as promised. Not as quickly as I would have liked.