Promotional pricing is great. They advertise that they will migrate your website for you. I just found out that this is not the case. My website is apparently not compatible with their servers so I was told that there is nothing they can do. I didn't know that was a thing for a hosting company... Make sure you are compatible before you switch.
Johnny was TERRIFIC with my domain reconfiguration issue.
Super Helpful, Super Quick, Super Professional, and (especially) Super Patient.
These folks do it right. Since I moved over, my sites have been running better with fewer technical issues. Definitely a five-star operation.
If you have a business website and you're your own webmaster, then you know how vital it is for your site to be up 24-7/365 days of the year. This company offers state of the art web hosting and worth every penny of investment in their "Turbo Package".
I can't say enough about the tech support. Not only are they "here" in the U.S., but they there for you 24-7/365 and are a decent bunch of people doing their job like everyone else providing the service that is offered. They took the time to answer my questions and even migrated my site twice! This happened just because my last web host's tech support left me so much in a state of uncertainty that I knew it was time to move on but couldn't make up my mind as to what package I wanted at A2Hosting.
I'm also very happy and satisfied with the speed in which my site now loads! My Google Adwords campaign's CTR is up steadily because of quicker loads and obvious reduced bounce rates! Well Done A2Hosting! You get my thumbs up!
A2 hosting has not let us down in the 18 months we have been with them. They answer any support questions we have no matter how mall.
The suport is the most important part of any hosting. Also the speed they reply is very important.
EDIT: Anyone else notice how their Google rating INCREASED? Guaranteed they are asking Apache customers to write positive reviews for free hosting, bet you $100.
Terrible!!! Our highly trafficked Window hosted website has been down for almost 2 days now. No redundancy for paying $1,800 a year? Amateur Hour. CSR's on live chat closing the chat window before answering questions, not a clue. 4 customers/account I will be moving off A2 "Hosting" ASAP. I won't even talk about the customer service while my sites are up.
A2 is very responsive to support requests and the platforms they offer are top tier.
Once again, A2 comes through helping me figure out the best plan moving forward and then getting me there.
Great service. Fast servers. Lots of help with migration of my site from another host. Quickly solved a php incompatibility problem.
I wasn't sure if any hosting provider could be worth a great review but I've got to admit that the folks behind A2 Hosting keep coming through for me and my clients. Once again, the technical team solved a headache one of my clients was having quickly and in short order.
You Guy's are fantastic, you have helped me with so many problems over such a long period. Great work ...
Prompt reply, appropriate communication and correct resolution.
I appreciate the service provided by a2 hosting support staff.
Though disappointed with the abrupt suspension of the website without any warning because of 'overuse ' of resources, ( the WPvivid backup quickly filled up the backup versions of our live, and staging installations sites to more than 6GB!!! , the support was prompt as soon we informed them to remove the suspension allowing us access to file manager to reduce size ourselves. We called on telephone and opened a ticket and the support was swift. Thanks to tech support. As for the resources policy of unlimited wp installations, please clarify why is it capped at 10GB ?
Rob Zamites rocks. Every time he answers my tech questions, I am satisfied. He is very helpful, friendly, and warm. Easy to talk to and understands how to communicate with folks who aren't very tech-minded. He is patient. Thanks so much for having him on your team!
i thank you people so much the support i thank you people may god continue to guard you people
A2 support was super fast and helpful with my issue. I am not super tech savvy, and had no idea how to fix my problem. Turns out my SSL certificate from a previous server company had expired. They set me up with a new certificate and got me back online quickly. Very pleased with their service.
Dave of A2 Hosting took the time to provide information about my Website and Wordpress that I was unaware of. I can now move forward and forever grateful for his Professionalism and Patience!! THANK YOU!!
I am a relative newcomer but, after quite a bit of research (many chats sessions with many hosts ) and dead or doubtful ends, I landed here and so far I like it. Early days - stay tuned.
Your system is very straight forward and easy to follow. My sales engineer, Jon Edney, has been extremely helpful and patient, since I am not very familiar with how this all works. I appreciate the manner in which this is all being handled.
Lola is a good Worker, i really appreciate her favor for giving me an immediate ticket to purchase a new Windows swift plan . Thanks Lola
I really enjoyed every time I was chatting with gurus to resolve my problem. They are so fast, helpful, always available and reply gently. I also like more and more everyday the services A2hosting is providing. Great job guys.
Thanks,It was very responsive.By this I was able to make my service active very quickly.
On the dot support that has always, Perfectly sorted my query. From migrating website on own to adding code on .htaccess file, helping with plugin guidance, A2 Hosting support has not only been Uber helpful with their unparalleled professional understanding but a very pleasant experience has been offering support with PROMPTNESS and empathy to someone not so technical like me..
The A2 tech team is the best. Not only are they very responsive and always know how to fix things, they share their knowledge to enable their customers to be more self-sufficient in the future!
I just opened a hosting account with A2 Hosting a week ago and I'm already impressed with the excellent service and response time. I know I made the right decision to host my website with A2 Hosting. Thank you!
Fantastic, support from A2 in resolving a problem I've had for the past week. This problem persisted even after I've received assistance from 3 other developers.
I definitely recommend A2 to everyone out there.
When I used for the first time the A2 Hosting as my web applications' server, I realised soon that my choice was the best ever! And I never looked back! Speed, performance, features and support that can't be rated under 5 stars! I have purchased a suitable hosting package for all my clients for keeping them satisfing and smilling!
Top notch services.
Very helpful and responsive support!
Their customer service has been wonderful. Nothing else to say really, I have spoken to them a few times and they've always been great :)
Problem with server solved in few minutes. Great support.
Really a good service provider! Better dan godaddy or HostGator
I've used five or six of the big hosting companies, and a few of the smaller ones, and, so far, A2 is the best I've seen in terms of price, speed and customer support. My site is so small and my speed is so good, I'm using my development server almost entirely for backup, editing live on production (it's a small site as I said). One of the reasons I chose this outfit is that is not owned by the usual evil conglomerate that owns all the others. But I'm staying because it seems to care about the quality of its service. I'd heard a lot of great things about its service, and I found this to be accurate.
Oh yeah, and did I tell you which evil conglomerate-owned hosting company I dumped like a hot potato to come to A2? I thought you'd never ask. Hostgator. Do they suck? Not to be rude, but now that we're on the subject--Yes, they most emphatically do.
Johnny in Support just saved me about 5 days of reading and work, so I could not be more satisfied today!
Problem was solved incredibly quickly, and the explanation for the problem given clearly.
I am a very chaotic person with many projects going, but with no time for all of them. I begun to develop an idea and found at A2 Hosting the perfect environment for it: top quality platform for your software, a rare jewel in the universe of hosts. After a year I need more time to rethink my original idea. I asked the A2 people for a less expensive but valid solution for a hosting plan. The response really overwhelmed me: serious, professional, quick and friendly. The feeling I received was: oh they really want to help me! Thanks a lot! I recommend warmly A2 as your hosting partner :-D
If possible, i would give a higher rating. Support was provided in a efficient, friendly yet professional manner. My frustration level and stress was at a very high level and the way in which my problem was handled eased that anxiety level right away. I wish I had contacted A2 s support right away but after a not great experience with support at my previous domain hosting company I actually dreaded contacting support. A2 s support is first class!
I have been an A2 customer for 7 years (since 2013) and one thing I must say - they are just awesome.. Like any other tech company, they too have glitches in their system at times. But what really pleases me is that they are always responsive and eager to help. Moreover, I was short on money yesterday and I asked for a discount in my renewal of package and to my surprise they did offer me a good discount and I was happy to make the payment which was overdue for close to 10 days and all my sites were down. I am really satisfied with them. Thanks A2 Hosting.
I just have one word... AWESOME!
They are really AWESOME...
The best service and support team I've ever hired.
I DO RECOMMEND.
I am really satisfied with A2, I had experiences with GoDaddy, Inter-domains and others, but I really feel comfortable managing my sites here at A2hosting. Everything is easy and almost direct to find. I recommend A2 from the heart.
Recently I joined A2 to host my company website. I called for consulting before I make payment. I had genuine explanation about the various hosting options from one of the representatives and was really helpful. Everything goes as they say.
This company does not care about their clients or their reputation! My website designer had to spend many hours educating the A2 technical people how to do their job. I also had to spend many hours dealing with their people. I spoke to a manager about "making all this right for their client" (which would have been very easy as I am a very reasonable person) and they simply refused and said something like "sorry you and your web designer had to spend so much of your time dealing with issues that our company should have handled on our own". They could have easily said something like "what can we do to make you happy?" Rule number 1 in customer service is: Do what you can to make each client happy. Instead they did nothing and therefore I am writing this negative review because they chose not to make their client happy. PS: Someone from this company called me after this review asking me to spend more of my valuable time to help them make their service better BUT still never offering to make things better for me! Amazing!
The technical support is second to none. Thank you!
Thank you so much, I purchased this hosting after getting recommended by my friend that their service is best in the business and Indeed it is thanks so much
Excellent support as usual and the reason we're moving all our servers to A2.
Prompt assistance as ever. Highly recommended for their excellent services!
I have had a very good experience with A2 hosting. Very reliable and fast web hosting. All problems that I have had were due to my lack of experience. Support has been extremely helpful and courteous. I will keep my websites hosted through A2 hosting. I would recommend their hosting to anyone.
quick and informative experience with support staff
The issue was a vexing one, and the outcome was not what I hoped for. However, the handling of the matter on the telephone was outstanding in terms of patience, willingness to work it out, and technical and industry knowledge. All in a very pleasant conversation. Almost made me forget that I would have preferred a different outcome, but I now understand the policy better. I do think that the website is misleading in terms of the amount of storage available for my plan.
If you are a newbie like me (well been with managed WP GoDaddy for 5 years - BUT - I have to say without a doubt that in ONE email response from A2 - I learned more from them in the whole 5 years with G.D.) I have come to understand that GoDaddy wants to keep you "ignorant" and I want to spread my wings and build sites for other clients I train who will needs sites! So their answers were down to earth, outstanding stellar answers and fast! thank you so much! just about to become a customer (hopefully for life!) ...just give me an hour! ~Angel
~Angel
Signed on with them for a new Wordpress website, and have had a lot of questions that are probably naive and simple to them, but it's like rocket science to me. All answered promptly, and professionally. The service is excellent. Very happy I signed on.
Pathetic support..Phone calls takes hour to connect only to know they will create a ticket and escalate it to next level however no action/responses on tickets for more than 24hours now. Their live chat will also keep you in queue for long time and when you connect they also tell the same details. Very incompetent and I have decided not to continue with such provider whose support is of no help.I will take my money back and switch over to a better provider whose support will not frustrate us and impact the business too.
So far amazing! Migrated my sites for free with lightning speed. Constant updates. AND US BASED SUPPORT TEAM. I was with bluehost and experience hell that you can not imaging so was desperate to switch. So far very happy!
Almost a week into using A2 hosting and I'm extremely impressed. After migrating a couple of our client's sites to A2 there is an incredible decrease in loading times (we did purchase the additional Turbo Server option, I can say it's well worth the money).
Our clients are happy which is by far the most important factor for us, but as a developer, I'm loving the platform as well. I've found in the past that platforms that have a great number of built-in tools and services also tend to take control away from you - this is not the case with A2. On the other end, in the past, I've found that systems that allow a great amount of control usually gives you enough rope to hang yourself with - again not the case with A2. For example, rather than using their built-in scripts to install a WordPress site, I manually moved over one of our client's sites so that we could keep the same naming conventions used for our databases. Configuring FTP and a remote SSH connection was as easy as it should be. After changing our client's domain zone file I was pleasantly surprised to find that an SSL certificate had been automatically issued for the site. Great! Freedom where I want it, automation where I would rather pass - loving it.
Their support is unlike anything I've experienced before. I've been around the block, having used Microsoft Azure, Amazon Web Services and Google Cloud Platform in the past. These services definitely have different goals and features compared to A2, but their support looks like a joke in comparison. I'm used to having to pay for a support plan just to get an answer on the same day (AWS people know what I'm talking about). A2's support was free with my plan, and 7 out of the 9 responses came to me within an hour. On top of this, when I first joined the platform I had a variety of questions. Along with their quick responses, they juggled me between a number of specialists to quickly tackle questions on topics ranging from billing concerns to in the weeds technical.
On top of all of this, the price is fantastic. We've purchased the reseller hosting. We price our hosting for our clients to undercut the competition, but even so, we're still making a hefty margin. We started out by purchasing the wrong package as well, and there were zero gripes about giving us our money back after cancellation.
Fast and excellent response, providing the solution to the challenge faced.
Been using them for few yrs now. great deal on extending hosting package. Customer Service is their priority
A2 Hosting is the best hosting company I have used to date. Their online support is fast and efficient and has assisted me with any problems I have had promptly.
Their servers are fast and fully featured with everything needed to run professional websites, and security is their number one priority for all their customers. A truly life changing experience in terms of problem free excellent service for me.
5 Star Rating!!!
Great support. They are providing all the details with helpful links. Want to know the back up & restore process & they provided enough details how to do that. Thanks A2Hosting Team.
If you have a problem they fix it immediately. This is the greatest web hosting company.
The worst technical decision I've ever made is to migrate a website to A2 Hosting from Siteground. Had the worst website uptime ever...
Thanks for answering my questions promptly and thoroughly!
Quick support response, with useful advice solved my issue.
Been with A2hosting for nearly 6 years and we have several hosting services from them ranging from VPS to dedicated. Support is excellent, speedy and always helpful. Downtime is minimal and communication from A2 has always kept us up to date on issues. Can't recommend them highly enough.
Good supportive team, reasonable prices and service
I needed assistance three times and each time my problem was solved in a very short time. The assistance service is very efficient.
One of the worst hosting service I have ever used. The images attached to my review shows how pathetic the load time is and how looks the server response time here at a2hosting.
Excellent service and support. I am very happy to have selected A2 Hosting, is realy good. thank you very much.
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