Though disappointed with the abrupt suspension of ...

Though disappointed with the abrupt suspension of the website without any warning because of 'overuse ' of resources, ( the WPvivid backup quickly filled up the backup versions of our live, and staging installations sites to more than 6GB!!! , the support was prompt as soon we informed them to remove the suspension allowing us access to file manager to reduce size ourselves. We called on telephone and opened a ticket and the support was swift. Thanks to tech support. As for the resources policy of unlimited wp installations, please clarify why is it capped at 10GB ?