A2 Hosting Reviews

You have to repeat your issues or questions several times before you get complete answers, sometimes only once you give them a negative review do you finally get your questions dealt with.

Jeffrey is great! He was so patient and knowledgeable. He taught me several things tonight.

Thank you for your help. I received your response to my Email within just a few minutes.
You solved my problem. Thank you so much for such unbelievably fast service.

This is the best support team I have ever had the opportunity to work with. They defiantly go beyond the norm.

The customer service is top notch so far. I have contacted them via phone and also submitted a ticket and both times the service is prompt and efficient. The migration process has been very easy. I'm very happy I switched to A2 Hosting.

Thank you again for your support! Your support service is awesome !

I have been using them for 5 years. I have multiple hosting accounts and I have been nothing but impressed. Their free server backup is an excellent feature and their support is always quick.

I have tried many hosting, and I could not believe that this is a very amazing hosting and they have a great response with customers in all languages, they speak and respond to their customers even in Arabic.

Excellent Service, prompt reply to my request of assistance, especially when my site had issues. I would highly recommend A2 Hosting.

It was really late, time to go to bed...
But I decided to install cache plugin instead...
End up crashing the whole damn thing... Emailed A2 support for help...
And then very sad I walked to bed...

A few seconds later as my head touched the pillow -
I heard sound of "new email received"
Mail from A2 says "we fixed yo problem"
Checked website - it was up & running!
Daaaaam A2 that was really good service
I would not hesitate to say I enjoyed this :)
Give you 5 star rating, thats clear.
Would recommend to everybody out there!

I would have started using A2 Hosting from Dec 2019 and I must say that generally speaking most hosting companies have either really bad customer support or a lot of hidden fees. I am proud to say that A2 Hosting is significantly different. I have always received amazing support no matter the circumstances and they are always willing to provide excellent support no matter the circumstances. In addition to all of that, they have amazing prices and are always significantly reliable. I would without a doubt recommend A2 Hosting to anyone

It wasn't a very good first experience with A2. I sent them a straightforward pre-sale question. Two days, still no response. Then I took that same question to live chat, referencing the ticket I submitted earlier. They still didn't answer the question in the chat session, but simply escalated the ticket. I was looking at A2 as an alternative to my current provider, but dropping the ball like that is not a good indicator. I can't wait three days for a question to be answered. Not likely I'll sign-up at this point. I've been involved in web projects for 20+ years; it's truly difficult to find a hosting company that has both the technical aspects down as well as great customer service. The search continues . . .

Only just signed up with A2 Hosting but so far so good! Support seems to be really fast and answered my questions promptly. :)

I am from Australia, A2 Hosting is ,One of the best Hosting company, with excellent customer service and support, customer from last 3years, keep up the good work.

TERRIBLE service. Lots of downtime, sometimes for many days at a time. This has happened more than once.

Also, I was notified TODAY that as of YESTERDAY, they were no longer hosting any Windows plans anymore... no notice.

I am going to try Winhost. DO NOT use A2 hosting, you have been warned!

These guys are the best. Good support, fast hosting, awesome service over all. If you re using bluehost or anyone else, you re on the losing team

The phone support was great. It was good for a change to talk to a support person who used a systematic approach to addressing the issue, rather than using scripted deflection responses or being condescending and acting like it was user error, while being clueless as to what they could do as a customer support or tech support person to address and resolve the issue. Unusually refreshing for a support call. A much better experience that chatting with someone from Ukraine, who doesn't seem to be concerned with your issue.

Very Please with response and resolution on support. They are fast!

Frequent interruptions of the server. almost every month a problem ... takes a lot of time to answer. last interruption of all services April 24, 2019. I have more than 25 sites that are down. since more than 13h ... avoid this hosting. The Worst hosting service

Excellent A2Hosting service, all the time solid, reliable, safe and very professional!

Very good hosting provider, use for several high-level clients as well as high-traffic sites, highly recommend

Thanks for your swift response to my ticket and simple instructions to resolve!

Good and fast support from support department. Really appriciated you work.

Simply the best, most trustworthy hosting company in all of the Greater Detroit area!

Totally Bad Service, I really wouldn't recommend anyone to signup with A2 hosting. The sales team is totally friendly and as soon as you make a payment you are in trouble, they will ignore you as if you do not exist. Your site can be totally down and they do not care at all. When Ifirst signed up the service was quick and friendly but over the past two years It is the worst customer service I have ever recieved!

good webshot providing i'm very satisfied with them .

I decided to change the hosting provider for my self-managed Wordpress blog. The main reason was to speed up my site. I'm very glad I made the change. On the three occasions I've needed help with something, the response has been fast from customer service, even in the middle of the night. I must add that, although I'm not a developer, I have a good grasp of technology, so I can't speak for the type of user who considers the internet and computing to be big mysteries.

Be aware that if you opt for their free SSL certificate (assures users of data security) it expires after three months and you have to renew, otherwise users get a scary warning. I wish they would send an automatic reminder about this.

With that minor quibble, I'm happy to recommend A2 hosting. It just works.

I been developing web sites for more than 10 years. A2 hosting bring me a peace of mind for my customers hosting service prividing me with a wide range of plans biut above all, a fast, efective and reliable customer service.

Thank you for quick response, and finding solution!

Once upon a time I felt A2 were great but slowly year by year they have increased my price reduced my services and the support is now ridiculous.

They are probably growing to fast without a plan and the CUSTOMERS are paying the price.

It seems like every time I want to do something these days I have to wait minimum 24 hours for their Guru support to respond and they do not even read my questions correctly....

A2 is seriously impacting my small business and during a pandemic.

The list of issues is growing and the number of stars on my review is shrinking...

It started off at 5 and is now at 3....It may go down, we'll see how long it takes for them to respond and if they can completely stop my ability to work again this month.

I absolutely love A2 Hosting! I've gone with roughly 6 hosting companies in the past, but I'm going to stick with A2 forever!

This is the fastest Web Host on the market. Great support. Excellent company!

Awesome, quick service to enable SSL for my customers' sites! Thank you!

A2Hosting`s team are really fast to answer my questions whenever I was stumped trying to get something done. Even with my basic self-managed VPS hosting plan, they helped me, usually with one or two email exchanges, without trying to tell me to upgrade to a more expensive plan. And since I`m a beginner in web programming, I had quite a share of things I didn`t know how to do at first.

A2 hosting support always give me fast answer to my questions. Ticket Support is professional and really fast.

Migration team was professional, informative, and friendly.

Jason P. is extremely helpful! He did not just refer me to an article and then leave me hanging. He went above and beyond what is expected to really help me out! I appreciate his excellent customer service!!!

I came to A2 due to their industry leading customer support. I remain at A2 as it only improves as we go.

Customer support is a blast, prices are fair, and the graphical interface - compared to the average webhoster ui - is quite intuitive. I have been their client for a few months, for the moment only satisfactions.

Thanks for the advice.
As always it was concise and to the point and fast.
I hadn't considered that

Thanks
Wayne

When I used for the first time the A2 Hosting shared hosting provider, I realised soon that my choice was the best ever! Speed & performance, features and support that can't be rated under 5 stars!

Very good service! I appreciate you fixing my problems for me when possible--tremendous help as I'm migrating my sites!
Thanks,
JW

Awesome help. It was great working with someone who worked with me through an interesting problem. In the end, it was resolved. The response times were very short. I was able to continue on with my project quickly.

Thank you A2 Hosting for excellent service and A2 technical help team; you are always patient and make sure that slightly teccy people like myself are understanding. Blessings to you all

I'm really happy with A2hosting, especially their support. They respond quickly and they know their stuff.

Very kindly and fast response. I understand fully information.
Thank you

The quality of support is excellent! Latest issue resolved in under 5 minutes.

I have tried to find the best website hosting with 8 different providers. After my exhaustive journey, and the pain of migrating sites, I finally found my permanent home with A2 Hosting! They really do have the fastest servers. They have friendly and expert staff! I am so thankful that I have found A2 Hosting so that my search for a website home has come to an end.

BTW - I was with one very big host that used to have a good looking female race car driver as a spokesperson for almost 20 years. Due to some major NEGATIVE changes, my search began for a new home. Some changes are not always good for people that want QUALITY at a REASONABLE PRICE.

my Migration from Bluehost to A2hosting is done carefully! More speed, More Power and Happy Customers. :) A2hosting gurus go extra miles to keep you happy and ensure your requirement is met, others simply say sorry not possible and ticket is closed. So if you want to be looked after then A2hosting is the best.

Laura was fantastic. quick response. understood my needs. :-)

Excellent customer service. Honestly, I don't know what can be said about the stellar support and service A2 Hosting has. These days, there are all sorts of claims touted by hosting providers, A2 stands by their word, every time. From technical support to billing support, it's all A+, unlike most. We will continue to host our websites with A2.

I am SO glad I moved from my previous hosting company to A2! The difference in customer service is night and day. I am a newbie in this area and I ask what are probably dumb questions, though not once did any of the customer service personnel at A2 show me nothing but patience, or fail to resolve the issue. I highly recommend these guys and in fact have already gotten a friend who is a professional web developer to move over. She too is happy she did.

Reasonable price, reliable service and excellent technical support

A2 Hosting keeps current and competitive with new trends and technologies (examples: VPS, Let's Encrypt, Node.js, SSD, CPU, memory and bandwidth allocations). From Indiana, I am happy to support neighboring Michigan for geographic speed and being Green. The A2 knowledgebase is robust, easy to read and to follow; and tech support for big and small things is responsive and informed. Thanks!

Whenever I have needed help from support, billing or upgrading, the response is always rapid. I don't experience down time like I did with another hosting company and page load speeds are tops.

Recent issue I had: Nice going on Jonathan's part. I was so frustrated with the cpanel's password not changing but somehow Jonathan got it going. Much appreciated.

A2 Hosting Inc. Overall:
I am pretty happy with the service. Whenever I have had issues, they come through to help. Also, I like the speed of the website. They use cloudflare who I am not a fan of but besides that - 5 stars!

Thank you A2 for your extensive help on my shopping cart problems.
It ended up not being your fault at all, which means all your security measures are appropriate and didn't affect placing orders or quoting freight at all!

Didn't take my support request seriously. Didn't even try to help. I am tired of having to contact their support almost every single day.

This company has consistently provided me with outstanding hosting services for several years. On those occasion when I need support, their customer service has been quick to respond and is always able to fix my issue, even when the issue falls outside the scope of A2 Hosting services. I highly recommend them.

I waited less than 20 seconds for a knowledgeable agent who solved my problem swiftly.

UPDATE : AUG 27, 2019
Windows Servers are taken down again. Another attack, another major outage. Sites are not accessible for the last 3 days and they don't have a clue to fix this. Don't believe in what they claim, please search for the reviews and make a decision. My Recommendation : AVOID

April 2019
Terrible service. Their windows servers are down for over 3 days now and there is no resolution in sight. No redundancy, no fail over mechanisms nothing. Their customer service is only good at sending out templated mails without an ETA. Customers are losing money and reputation and this company has got no regard for their customer who were using their services for a very long time. NOT RECOMMENDED!!!

We use their managed server platform. We've used GoDaddy and Bluehost with mixed results. A2 has been reliable and when I have had questions, support has been top notch.

I am very satisfied to get reply from your sales team with details solutions, exactly what I want to know. Now I prefer A2hosting in terms of their offered product equipped with very latest and also very good customer support. That's the thing every customer expect I think.

Great and insipyering service as is usual with A2hosting. Keep it up.

Don't use A2. Horrible support. No support for people who are new to this process and do no have a technical background.

thank you for helping me find the cause of the problim

They looked into my issue promptly, they couldn't fix it because it was a program they didn't support but it gave me a clue on how to resolve it myself.

A2 has been great! Customer service and support is amazing.

excelent after sales service !!! fast , fair and accurate every time we need support.

Your hosting and websites are soooo important. Bring them home to a safe, accessible 99% up time host with top quality human beings. Made in America. Whooo Rah. We spent some serious time choosing a hosting company and wanted one we wouldn't outgrow. There's no way to quantify the heart and commitment of their highly motivated staff. Rob solved a really gnarly problem for me and made it seem easy and also gave me a good path to follow through with on my own. THE BEST.

Thanks for the quick reply about the non-profit discount. Much appreciated.