Pathetic support..Phone calls takes hour to connec...

Pathetic support..Phone calls takes hour to connect only to know they will create a ticket and escalate it to next level however no action/responses on tickets for more than 24hours now. Their live chat will also keep you in queue for long time and when you connect they also tell the same details. Very incompetent and I have decided not to continue with such provider whose support is of no help.I will take my money back and switch over to a better provider whose support will not frustrate us and impact the business too.