A2 Hosting Reviews

A happy 3 year customer! Never had any problem and in the rare cases I needed a clarification or any help, the support team would answer quickly and efficiently.

Good support, fast response, easy to follow instructions

Great Web hosting. Very Professional and reliable. Promptly
Fixed a difficulty I had . Options for many different needs.
They keep you updated to what has been done to improve your
website. I checked out all the top 10 Web Hosts and am glad
I chose A2 Web Hosting

Super fast response. Addressed the issue as precisely as I required it.Thanks for your excellent service.

You give quick responses that are helpful and specific to the problem. Thanks.

I recently got to the point with my old hosting platform where I'd had enough of the slow speeds and patchy service so I made the switch to A2 hosting. Great service. Really prompt. The speed of the service is like the speed of the site. Very fast. Thanks A2!

Their service is good and support resolution is quick.

Ya, Your Support response was instant & quick action to resolve the issue is highly appreciable. I hope you will continue to give this kind of instant service & get 5 Star ratings for life time.

On the surface, A2 hosting appears to offer it all. I was impressed by the documentation and promises about Python hosting and some of the testimonials that they really know their stuff and support it. Unfortunately my experience has been different. They just offer vanilla cPanel, which is possibly misconfigured so that Python logging doesn't work. I have been in a never ending loop with their support to try to get logging to work, and in spite of one escalation so far, a week has passed and they keep telling me how "sorry they are for my problem", but that they "can't help debug an application". For vanilla WordPress hosting, I bet they're great, which is why I gave them 2 stars. If you have any technical background or expect to use one of their other offerings, you will likely be on your own and frustrated with their support, which doesn't seem to understand how their own platform works.

Migration completed successfully. There was a problem with the largest site not loading, but Josh fixed that quickly. He was very responsive through the process. If this first experience with A2 is any indication of future performance and service I will be a happy camper.

Very happy with A2 hosting options and the help I case of issues is great

Incredible fast support and incredible fast webhosting. Amazing.

Superb hosting company. I've used others, but the technical help and support from A2 is second to none - so helpful.

Excellent company for years use other suppliers but A2 won by price and quality in technical support and technology.

I'm extremely impressed, from the ease of signup to filing my first support ticket (my error not theirs). Because I hadn't closed the ticket when the issue resolved itself, there was a mechanism in place for the support gurus to follow up and MAKE SURE I was not having any further issues. Initialy my ticket was confirmed with an autoresponder and then live support within 90mins even though I was not a premium support subscriber and I'm on shared hosting. Honestly, you guys offer premium support to basic customers compared to other name hosting companies I've tried. Cheers!

No doubt they are very good at speed but security is a really big concern. Anyone with a slight knowledge of hacking can hack your website at their shared hosting servers.

they are claiming that they have multiple windows server crash but they have no idea when it will be fixed.!!!?? can you believe this . they dont even have disaster plan to give us back our files ????????!!!!!!!!!
I have a cloud based SW which sold to my customers and all of SW are down and they cant use it.
Very frustrated with service and product, Very frustrated from the way they handle the issue, Very frustrated, disappointed with their team that have no responsibility of the damage that they do to our business ..

DO NOT EVEN THINK TO GO WITH A2 hosting COMPANY.....

Alex was great and helped me fix my user error issue with ease. I greatly appreciate his help and am ready to move forward with A2 Hosting.

Nicely done! Very much appreciate the speed and efficiency with which my ticket was closed.

I appreciated their quick response and resolution on a recent ticket. Have made the process of transferring sites from another host very smooth.

Stay away -- servers down for 4 weeks and counting with no backups. Even though they charged us for daily backup. The absolute worst web host currently out there.

The ladies and gents here are absolutely the best. No question about it. I have been with them for 6 months, and I think that their support and service is absolutely top class.

We had a small glitch in uploading a website from a backed up ZIP file. A trouble ticket was submitted and issue was resolved within minutes. Great job A2!

Great Fast and Secure Servers, with Excellent Support Team.

I am always happy to work with A2 hosting to find a solution to whatever challenges arise in my businesses. Even though my account was flagged for potential fraud, their support team was still committed to helping me know what information was required and exactly which action steps would lead to another supportive success story. Thanks for always being my go-to WordPress Host for years!

Of the several hosting sites I've been involved with A2Hosting is, by far, the best. Their Website is easy to navigate and provides access to all their services I need to run my Wordpress Websites. Their Servers are very responsive and provides a great place to host my sites. Any issues that do arise are quickly addressed and usually resolved in a short period of time.

A2 was very quick in responding with several options to my request. I am reviewing those options and will be most likely be remaining a client. They have been very friendly and easy to work with.

Fast Hosting ++++
Fast Support ++++
thanks

Good support. Very friendly staff. Asked them to do something and they did it without questioning it. Love it.

Nice smooth transfer of my website from old hosting service to A2hosting using FTP - helpful support too, they noticed an error I had made and corrected it without my needing to ask - great.

Great service. They still have enough people to answer the phone and fix the problem. Highly recommend them.

Great support. Takes time to explain everything in an easy to understand manner.

I am a new client, transferring from a host I was not satisfied with. Usually, I find some issues or snags with a host once I get on board, but A2 Hosting has surprised me. I have discovered enhanced features in chat support and cpanel, along with a prompt and knowledgeable support team. This the first web host I've used that turns out even better than their advertising. I look forward to getting my new Drupal site up and running this week. Great job, gurus.

Excellent service and support, I always recommend A2hosting as a reliable service.

BEST HOSTING I USE FOR MANY YEARS PERFECT SUPPORT 24/7

wow the reply was fast and i can solve my trouble easily. the best point there is, is that i was offered to make a question even before i had them ^^ all in all, i am satisfied with this. thank you very much for the help :)

I am new to A2 and in the process of moving our websites from another hosting provider. I am completely amazed and blown away by the fast support and professionalism. The experience has been refreshing. I want to thank you for such excellent support so far and look forward to a long relationship with you all. I will certainly be recommending A2 to all my collegues, thanks again!

A2 Has been amazing with my transition from my previous host. Every time I have had a question and submitted a support ticket, I have received a response within just a couple of hours. Every time I struggled with ANYTHING, they ran diagnostics and assisted me through fixing it. What an amazing team!!!!

I am so glad that I switched to A2 Hosting - I continue to learn new things and they are very quick to get back to you - their live chat is very very helpful and yes, I highly recommend them!

Whenever we have a problem, we have received a very quick response but I can say a preventive answer from professionally organized team. this not only saved our time but infect we felt prestige!

Excellent service problems are handled with patience in a very professional manner

thank you very much for your prompt action my website is alive again.

Getting help on my cPanel migration couldn't have been simpler. The support team at A2 was on their A game. Much appreciated.

When they say speed, they meant all around speed. Which includes support response! Does not matter how small your business is.

A2 Hosting is one of the best hosting companies around in terms of performance and support. I will continue to use them for all my hosting needs.

Love the service. This is my 2nd service account with them. So far so good. Keep up the good work....All the support guys are soooooo helpful.

The best hosting company i ever met. Thank you all a2 !!!

I love A2 Hosting! Much better than GoDaddy or the alternative. They've always been quick to respond anytime I need assistance. I highly recommend A2. In fact as a web developer, I often do recommend them.

I'm a full time web developer with 10 years of experience. I worked with many hosting providers. I never found better hosting like A2 hosting. They have super fast servers and customer support. I LOVE A2 hosting.

I am moving from Site Ground to A2 and I cannot recommend their tech support more! Simply the best I have experienced. I highly recommend them.

Swift and dependable. You are so sure of their ever friendly fast support when you mess things up[they don't] . Since a year now i have never experienced a downtime with them. indeed, their speed and professionalism brought success.

This was my first issue =for tech support. It was handled quickly and professionally. Nice work, A2!

This company has the best uptime and customer service in the hosting space. I've been building and hosting websites professionally since 2010, and this is by far the best service on the market. I've tried all of the major hosting services and none of them offer or compare to A2 Hosting.

Rob Z. provided excellent service and was able to solve the issues I was having with my websites all while on the phone in a matter of minutes. I've been with a2Hosting for several years and would recommend using them to anyone looking for fast, reliable and excellent customer service.

Not sure where to begin there are so many issues. It was rare that the initial support person was able to help, but had to "upgrade to a tech ticket" which frequently took days to get a response.
We had several sites transferred in by their migration team from another host. Except in one case they forgot to transfer the wp-admin file, effectively shutting down the site. Of course, "it wasn't there to transfer" was the excuse. Odd, since the site was perfect on the previous host.
Load speed is one of the services they brag about. Wrong! When I transferred sites off of A2 to another host load speed across the board increased by at least 45% on every site.
There were frequent issues with email services being interrupted. The vague rationale was "a plug in wasn't updated and that's not our fault."
One of our clients decided to purchase his own hosting through A2. You would think it was a simple matter for them to pull one site off of our agency host and move it to his. Nope. They managed to drag our entire group of some 30 sites over.
Stay away from this host. I found them to be consistently inept.

Great service and good quality hosting. Left Hostgator to come here, and couldn't be happier.

they are always reliable and honest. best choice since 2014 for my web agency hosting needs

A-2 hosting has been GREAT. The migration was simple and straightforward . Customer service and technical support was friendly and knowledgeable and they helped me with troubleshooting.

I am amazed at the awesome (and extremely patient) support given to me by James S. My first experience with A2 Hosting was impressive. Thank you!

Best customer service around. Fast, professional and nice to talk to.

Rock solid systems and network connections combined with a top-notch and quick response support team makes A2 an excellent choice for your online needs. I have had great performance from my VPS.

Their ticket support is fast and often reply to my questions within 20 minutes. Also their information is to the point, getting me moving forward.

24-7 phone help, real people. I'm a small one person office, ideal for me.

I have been using A2 Hosting for two years and have been very well pleased with the reliability, speed, and support.

Currently transferring to a2hosting and the support is really outstanding. Very competent so far, and every step of the way, issues were resolved in one interaction.

Our dedicated server got hacked and website destroyed. They could not keep our products safe online

3 weeks passed as my 2 sites were down.
Last week they even didn t post any news.
How this could happen? They totally lost all my data.
They are claiming our speed-your success ))
But 3 weeks my sites dont work. About what my success you are talking??? Success of loosing my money?

Strictly DO NOT RECOMMEND WORK WITH THIS COMPANY .

5 stars. Thanks for your support. It was very fast and efficient the response and I had an immediatly solution to my request. Congratulations!

A2Hosting is definitely my hosting company of choice because of their reliable and honest service - and yes, their support is awesome!

I was glad to find that taking advantage of the Black Friday Cyber Monday pricing offer was not an issue as a current customer. Support quickly opened a ticket with billing and they created an invoice that I immediately paid, extending my service for three years. I always tell people to use A2 to have a good host that still offers real support, unlike all of the Endurance International Group (EIG) owned companies.

Everything is good except inode in vps is limited to only 2millions

How to describe my experience. It says unlimited in their advertising, so i bought a 2 year plan. My marketers had complained that it was a bit slow, but on the whole didn't think anything of it as the site was accessible. In any case, I plopped down a large amount of money to do an online promotion. I had 1,000 site visitors to my site in a period of a few hours...in internet terms that's nothing. But A2 apparently can't handle that on thier shared hosting plan. They throttled my account and other than some guy named daniel(I spoke to a bunch of people there), there was nobody helpful. The night it happened, i pleaded with them to help me out as it was killing my business, i spent all this money to run a promo and the guy on the phone kept saying sorry can't help you. I ask what exactly are these "thresholds" i passed, what are the metrics? "sorry can't say", Can I speak to a supervisor or someone who can assist me, "Sorry, no one is available",...it's like amateur hour. So long as you have a few people visiting your site a week, your probably good, but it still runs slow...this SSD super speed stuff is BS. I switched to Godaddy worpress premium, you get 400k visitors a month with unlimited throttle, and it purrs like a kitten....and its cheaper. I'm a bit upset as I literally swtiched services an hour ago and this incident happened 3 days ago. Learn from my mistake.
I sent them an email 2 days ago, telling them my plight....I got ZERO response....A2, if you're reading this, don't bother calling me or reaching out, I WILL NEVER recommend you or do business with you ever again, and would recommend to anyone i speak to to avoid you at all costs.

I am thrilled and delighted with the prompt, knowledgeable and efficient service provided by A2 Hosting. Our service is already running so well.
Thank you

Not been a good experience! A2 Sales guys sell you the world, Support, "HAHAHA, we fooled you!" doesn't exist! Has been my host about a month. Since then I get nothing but "hours long" holds on support, no return calls. One support person, had such a dialect was not understandable, went on for an hour highly technical stuff that any user of A2's would not need to know, all screaming through a terrible support end cell phone connection. Emails go unanswered, support tickets don't get answered. Now all my email accounts on A2's servers are kicking back sent messages stating persons accounts I do business with no longer exist, can only wonder what incoming isn't getting through, or costing me in lost revenue. Tried contacting Bryan Muthig, CEO, he's too busy to talk to a customer... Gonna be looking for a new host, don't need to spend my time fixing what A2 can't!

A2 Hosting's customer support is always great and they help until the issues are resolved.