The service department at Schomp is arrogant and they don t know how to treat the customers. I went in for an Oil change and asked how much it will cost me, and they said it can range from $108 to $130. I asked if you can give me an exact quote for my car and they said arrogantly, "in that case I wi...
What a truly refreshing experience at Schomp BMW. Buying a new car can be daunting and exhausting and Kenneth (KJ) made the entire transaction seamless. We will DEFINITELY be back to purchase more vehicles from Schomp.
I was working with Christopher Leirer. He was very professional and answered all my questions. Seamless process, no catch whatsoever. Schomp's pricess is pretty impressive. So if you are planning to get your dream car, don't hesitate to visit Schomp and when you are there look for Christopher Leirer...
Great Experience. Truly no pressure sales. Alice Hausig was a delight to work with.
I spent 20 minutes trying to find someone to help me, but no one offered to help or direct me to someone. I think I looked lost, but no one cared. After I finally spoke to someone, they were great and helped me find who I was looking for and took good care of me.
I love this dealership! Made things so easy and got my car quick at a GREAT price. Come by and ask for Ally! She s great!
Andrew was extremely helpful and went above and beyond by sending me personalized videos of the car I was interested in. He also presented me several options to choose from based on what I was looking for. I will be back when it is time for my next car.
Very professional and done on time. The recall required removing the rear seats. The rear speakers are not working properly now, but they are going to look at it asap.
Best place to go they take amazing care of the customers!
Ian was an absolute pleasure to work with he was very knowledgeable on his products and was able to help assist me into getting to the X4 of my dreams. I would highly recommend working with Ian if you are looking for a strong willed intelligent salesperson able to fully assist with your new or used ...
Great experience. Straight to the point which is so valuable. Ally was great to work with as was Matt.
I really appreciate Stephen. He really listened to me, he heard what I was asking for and helped me find the best deal for me. He didn't try to sell me on what he s selling, he worked hard to help me find what I was looking for.
I brought my 330 in because it would not start. I had taken it to Schomp 5 months earlier because it was slow starting. Schomp replaced the battery and some other parts,but that did not correct the problem. I took it back & left it for a week, but Schomp could not duplicate the problem. The issue co...
Got me the best finance rate they could get. Delivered the van as requested. Salesman was knowledgeable and l would recommend him to anyone. Patrick was a pleasure to deal with.
Called me while I was working and 3 hours before my appointment to buy a specific car to tell me "Somebody is wanting to give us a deposit for this car, can you give us a $1000 right now or did you want to take your chances?" This is after TWO WEEKS of back and forth with them waiting for this car t...
Yes you can buy tires from a dealership.What are you waiting for? This will be my second set of tires from Marc. He always over delivers, figures out every scenario given my circumstances and never ceases to amaze me with his knowledge. I always look forward to seeing him when I pull on the drive fo...
My partner and I had an incredible experience with Christina and Alica.
As we were car shopping online I sent a message to the dealer asking to contact me if the vehicle was still available, less than 2 min Christina calls and answer my questions. Within the next hour we went into the dealer and h...
This is the 3rd car we have purchased from schomp bmw. They always have competitive pricing, Jeff and the sales/financing staff are fantastic! We will continue to purchase all of our bmw s from schomp.
Patrick Quinlan is very knowledgeable and easy to work with.
I had a gr at experience at Schomp BMW! Maybe the most painless car shopping ever.
Excellent Facility! Everyone was very friendly, and very courteous and considerate of your time and desired features in a car.
Everyone was very professional, and asked plenty of questions to help isolate the type of vehicle and care package you'd like. Excellent customer service!
My only knic...
Overall had a great experience working with Austin to purchase my CPO vehicle.
Called to schedule an oil change for my 335 on the day my maintenance agreement expired. Was told they would honor it even though they had no availability that day. Needless to say, I was very pleased and promptly booked an appointment for the following day (which they said was completely fine, and ...
Thank you KJ with Schomp BMW! KJ made my car purchase so quick and easy. He even went above and beyond and texted a quick live video of the car I wanted to test drive. KJ was professional and personable! Great experience and would highly recommend
Very professional and helpful. Brought me a loaner and took my car from work, then returned it to me. So convenient and efficient!
It was fun! The BMW 430i XDrive Gran Coupe with the Dakota Leather is my most favorite BMW car as of now. The service in Schomps was very good and Awesome. I recommend everyone to visit and if you are a Beamer or BMW fan I recommend you to come here and get your BMW from here as well. Very Good cust...
As always, superb service! Loyal for life!
Thank you Mike Gibson and Schomp BMW!
I have to amend my rating since I have now been contacted by the Allstate office in their dealership. When I politely told her that I was not interested she was extremely pushy and wanted me to get a quote with their agency. I don't recall EVER giving Schomp service the ability to share my informati...
Posting this because Schomp bmw made my car buying experience (after my previous car was totaled by an accident when I got hit) an utter nightmare. Spent five straight days going in and out of the dealership sometimes waiting as long as four hours at a time to try and get qualified for an auto loan ...
Alice was very helpful in finding the right vehicle for us and the experience was exceptional. Thank you for putting us in the vehicle my wife has been wanting for a long time.
Mike did a great job helping us choose our next BMW. Glad we chose Schomp BMW and will definitely recommend them.
One of the best car buying experiences I ve ever had. First time in a BMW dealership and I was very welcomed from the moment I walked in the door. Throughout the entire process there was never any pressure to make a sale or to look at something else outside of my desired model or price range. Even t...
Outstanding, outstanding, outstanding!! I purchased an '06 330xi from Len a few months ago and the sales and service were beyond comparison. Schomp BMW is what car buying should be everywhere. I saw what I wanted on their website and upon arrival the vehicle exactly as advertised and fairly priced. ...
Put a deposit down on a car and they sold it anyway. Very unprofessional.
I called from out of state to inquire about a used BMW they had for sale. Daniel Fink took care of me with all the communication I needed to to understand the condition of the car. He was exceptional and very professional. I ended up not buying the car, but the experience I had was very unusual c...
Professional, courteous, and comprehensive service! Alex made the purchase of our new X7 a pleasant experience!
Friendly staff. Fast service. All around positive experience.
Easy scheduling Mon-Sat until 10p, loaner bmw s if needed, and amazing service.
We have had the best experience thus far in 4+ years with Schomp BMW service today with service advisor Ashley Otto! We came in because of an issue with our check engine light and it turned out to be a fairly significant problem that would take significant time to remedy. She immediately got a loner...
What can one say about Schomp BMW that encompasses all the problems this place has, not enough review space. This place couldn't even complete an oil change for me, they tried only for me to get home and realize there was a leak. Furthermore, the term certified technician can't be used here. Almost ...
Appointment reminder was sent to confirm (actually received 3 reminders) and they did not have me on the schedule when I arrived. Also, th hey were not sure they had the parts for the 2 recalls. The appointment was made specifically for this as 30 days ago they did not have both parts. Very disappo...
Great service - these guys got me in for an emergency tire replacement and were able to provide a loaner vehicle between appointments -I'm in real estate and highly depend on my vehicle. Quick, courteous and efficient! Thanks Austin for your help, I was impressed how effiecient you guys handled my...
What a fabulous dealership! Thank you for your prompt follow ups, your patience, your low pressure salesmanship, and your amazing customer service. I would recommend this dealership to anyone looking for an amazing product and a low pressure car buying experience. Be sure to ask for Patrick .
Both Peter and Billy were very nice to us. We were helped on a very busy Saturday, late in the afternoon and everyone tried to do their very best for us. We got a nice car and a decent trade in allowance and were treated with courtesy. Jean Baker
I just bought a gorgeous 330e bmw.
I had great experience there, SAM was so nice & helpful .
he gave me useful information about my new car.
thank you so much
Just purchased my 3rd Beemer from this dealership. The service each time has been great! Had a hick up this go round and the sales manager stepped in and imdeiately took care of it no questions asked! The service is the same. Drop off hours early to late, loaner car fueled and ready, and most of the...
Second time i am left waiting almost 3 hours because they forgot to order my cars parts for an oil change!! Even after scheduling the appointment weeks ahead.
I bought an I3 here about 18 months back. Sales experience was good, but since then not so good.
First service appointment took longer than expected. I asked to check the state of the battery pack as it goes to warranty and replacement if capacity is below a certain % before so many years and miles...
I went for regular service(BMW430i) service was ok, they did 360 point inspection but didn t check wipers as they are worn out and also they didn t wash car and vacuum was also not good.Coming to loaner car desk(Long hair guy) he was rude and full of attitude. But rest of all the staff were very fri...
I choose schomp BMW because of its reputation in this town and quick and sincere response to my email while I am in Korea. My sales manager Ben was a amazingly kind and professional. He gives me detailed information about the car and and makes me comfortable during the purchase process. I definitely...
We take our 10 year old BMW to Schomp for service and ALWAYS receive 5-star service! The Schomp Team goes above and beyond to ensure that all expectations are met. Keep up the great work!!!
We have been faithful customers to Ralph Schomp BMW for the last six years. Thank you Jim Merrell as always for making our most recent addition of two vehicles as pain free and seamless as possible. Ralph Schomp is THE place to fulfill all your BMW needs.
So riddle me this; you take your car in to get serviced, mileage check up and new tires at Schomp BMW. Nothing is wrong with it, just needs new tires and maybe a premature oil change.
You get a call saying your vehicle is ready to go and doing good, everything came back excellent for it's mileage...
My sales rep David Miller was awesome. He made sure I was completely satisfied with my purchase. He was also funny. THANK YOU DAVID MILLER...YOU ROCK!
We purchased a new '21 BMW X1 yesterday from Schomp BMW and had a great experience. Andy Franklin was our salesperson. We straight away asked if he could possibly make our transaction as painless and quick as possible, and he did just that. They had the exact car with the features we wanted on th...
Big thanks to Schomp and Robb Ashby for making my car buying experience stress free and fun. The level of expertise and quality of service was top notch. I drive a lot, and this purchase confirmed for me that Robb will be my go to guy from here forward. Highly recommend a visit to Schomp if you are ...
When you ask me how I feel about car shopping, I would tell you that I compare it to a root canal. Its always a painful process and always more expense then you had budgeted for. Prior to coming to Schomp BMW we had visited a handful of other dealers which all fit the "dealer" stereotype. They are p...
Went in @830pm just wanting to look at a car from their website (because we work late). Seth (GSM) can't say enough how awesome he is! Hooked us up with Eric. Most patient sales guy we've ever met! Thank you for taking your time with us! (Waiting to hear when the car gets out of recon).
Ralph Schomp BMW is great on so many levels. We just bought 2 new cars a couple of weeks ago and they provided great trade in values, and excellent service from their entire team. If you want honest pricing and a knowledgeable and professional client adviser make sure and ask for Johnathan Wingfi...
Fast and efficient and friendly recall maintenance appointment.
These guys are robbers and liars. Don't go to this dealer if you want honest work done for an honest price. My husband went in about a month ago to get an oil change. His right brake light was out and when he asked them to fix it they said it was an electrical issue and the whole board in the back w...
I had a wonderful experience with the entire dealership.
After being a Schomp customer for three years I finally had my bad experience in the service department. This is not typical of Schomp. But there was a breakdown in communication on picking me up in the service courtesy vehicle at the end of the day . I finally had to find my own ride to the dealers...
Schomp BMW fixed my car and also did other things under warranty. They provided personal shuttle service. The staff was friendly and assisted well.
Great dealership to work with! Austin Faul was fantastic to work with! Really knew his stuff and was very helpful! Highly recommend.
this hurts to write this horrible review. we're a family of bmw cars and have been for years. always taken to schomp for their service. we've worked with one main advisor who has been great. the techs can be a different story. this one in particular, we took in a 2013 m5. this is the 2nd time it's b...
Easiest car buying experience ever! Chris Frydry and Carlo were awesome and very helpful!
David did a great job getting my garage door opener set on my new BMW 528 xi when I didn't have the original remote. He also took the time and showed patience to help me understand a couple additional features. He was eager to please and most helpful.
Ashley promptly and professionally handled all aspects of my recent service visit. She is top-notch, hard working and honest. Great job Ashley!
Schomp does a great job with how they treat their customers. Having worked for them, it's a shame that they don't treat their employees the same way.
Buying a car from Schomp couldn't be easier. The staff treats you well, and the one person approach values your time. My client advisor, Matt Rebeck, went above and beyond to ensure I got a good deal and exemplary service.
The staff were easy going and low stress. They were attentive without being pushy!
Special thanks to Ron, Mike and Brody, who is a total genius!
Actually an enjoyable experience......well done!
I'm very disappointed in what I discovered today. We've used Schomp for all preventative maintenance services and they have not changed the oil in over 15k miles. The damage is done. Very Disappointing!!!
I just purchased a 2009 X5. Our salesman, Gary Welch, was very helpful and accomodating to our schedule. We were able to make a fair trade and get what we wanted with no hassles. The only draw back as a consumer is that they have a lot of customers and several of the cars we were interested in so...
When we first walked in, it was great to be greeted by Kathy to get us started. Evan was very helpful by showing us our options and giving a better understanding of the cars.
Patrick was an awesome person to do business with! Straightforward and honest! Thanks, Schomp!
Here is the reason that I have very bad feelings about Shcomp BMW:
I brought my car in 1/1/21 at 10:15 because the on-board computer was alerting me that my brake pads needed attention. At approximately 12:00, Ashley sent me a quote for the repairs which was over $1000 for 3 items needing attent...
Mike Barrett was very helpful. He was informed about the cars and made the process easy. He also wasn t pressuring in any facet. I recommend him for sure.
Fantastic team!! Very professional and exceeded my time expectations. Will definitely buy there again.
Prompt service, friendly and professional staff, and a nice new loaner SUV while the work was being done. They even handled an added exterior detail service to the planned workload without any issues. When I picked it back up in the afternoon, it looked like it had just rolled off the assembly line....
We have had the opportunity to buy a number of luxury cars. This experience was very easy and seamless. The straight forward approach- no nonsense sale with Marcus and Agye followed by David's wonderful tutorial made this a great experience.
Very friendly staff. Our sales person
Tatiana went above and beyond to help me and my dad find the perfect car. She wasn t just trying to sell us a car like other sales people at other places, she wanted to make sure my father was going to be happy in his car for years! I will definitely recommend ...
Awesome experience buying a car! Sam was very helpful and knowledgeable about the M cars which was what I wanted and ended up buying. Thanks to everyone who helped me get into a awesome car with great customer service!!!!
I just got home from Schomp with a 528i. First of all, beautiful car! I also want to state that the dealership is great and the sales person who helped me, Alex Duquette, was fantastic! I bugged him all week with countless text messages (even on his day off) and he always courteously and promptly re...
Everytime I find myself at Schomp I encounter nothing but the friendliest people in the world... I drive 40 minutes far beyond the nearest BMW dealership to me and will continue doing so!
Absolutely terrible. I had my car in five times to fix 1 issue and they kept throwing parts at it (the wrong very expensive parts $4000+) and guess what! My vehicle is still not fixed. Took it to Murray and they fixed it same day for under a grand.... Do not go here.
Our BMW experience was great overall! Superb presentation; great to have THE BEST PRICE possible- no haggling! Bob Sumrall, our salesman, eased us through the details, guiding us well in ordering a new car. We do love the vehicle which arrived much earlier then expected. Go with Schomp!
Zack did an amazing job! He was very flexible with our schedule and made the whole process seamless. We are very happy with the purchase! I liked the fact that the dealership was not high pressure and made us feel very comfortable while we were there!
Very professional and dedicated personnel from the time you enter the car dealership until your departure.
I was impressed with their professional behavior and great follow up.
One of the representatives his name was Mike provide a amazing information on the cars that I test drive it seems that he has a great knowledge on the details of the car.
I had different experiences in different dealerships this...
My sales person Jeffrey Fendrich was very competent and personable. He spent quality time showing, test driving and researching the vehicle. He answered all my questions in a prompt and polite manner. Thank you, Jeffrey!