Kristine Tacca

Review of Schomp BMW

These guys are robbers and liars. Don't go to this...

These guys are robbers and liars. Don't go to this dealer if you want honest work done for an honest price. My husband went in about a month ago to get an oil change. His right brake light was out and when he asked them to fix it they said it was an electrical issue and the whole board in the back would have to be repaired. They quoted is a price which at the time we already found to be high so declined to get the service done. After thinking about it, and knowing it needed to be fixed regardless of the price, we decided to have them do the repair. They took less than an hour to do it and increased the price by over $100. When my husband questioned the difference, they denied that he was even given a quote originally. In addition to that, when he went for his oil change, they do a 'complementary' tire check. The tire tech said that his tires were good until winter, when his repair tech called him to tell him the car was done, he was told his tires needed to urgently be replaced. Scam artist dealership. I will definitely never return here and will make sure the BBB knows about the scams they run.