Nikhil Karnik

Review of Schomp BMW

The service department at Schomp is arrogant and t...

The service department at Schomp is arrogant and they don t know how to treat the customers. I went in for an Oil change and asked how much it will cost me, and they said it can range from $108 to $130. I asked if you can give me an exact quote for my car and they said arrogantly, "in that case I will charge you $130". WTF. They said, I don t know how much oil your car consumes. You have the car & VIN number right in front of you, can you not find it out. Over all a bad experience the way I was treated as if like they are doing me a favor by doing an oil change.